5,491 total
I have never been disappointed with Notino, even the slightest. They have always processed my returns with no issues. I don't know if there's any other place where you can literally open a perfume, try it out and get a 100% refund once you return it. The range of the perfumes is extremely wide and the prices with coupons applied can't be beaten.
Date of experience: 29 November 2023
I have ordered products from Notino many times and was satisfied, but this time I was very disappointed by the service! I placed an order on Tuesday, which I was supposed to receive on Thursday (12.09), but having not received anything, I contacted the customer service center, where I was assured that they would send the parcel on the same day and I would receive it the next morning. Nothing was sent and I did not receive the ordered goods.
It was very important for me to receive this parcel within the specified time. If I had known that it was impossible to count on Notino and that all the terms specified when ordering were complete lies, I would have ordered everything from another store and would have received the necessary goods a long time ago. I am very, very dissatisfied and will never order anything from you again!!!
Date of experience: 13 September 2024
Thank you very much notino pl,i like all your products?
Date of experience: 25 February 2023
You sell perfume which are not to be found in regular stores in Poland. I use them for decades and I first met them back in the eighties in America. You are great!!!
Date of experience: 02 December 2021
Date of experience: 05 April 2023
One of the best shops to buy perfumes. Always have the best prices among all the other stores and you get original products. Highly recommended
Date of experience: 04 April 2021
Date of experience: 10 April 2023
I am an American. They delivered to recipients in Poland with no problems.
Date of experience: 10 February 2022
Great platform, there are a lot of cosmetics here with a good price
Date of experience: 21 November 2021
Fast, professional and at a good price. I would definitely recommend.
Date of experience: 06 December 2019
Date of experience: 21 August 2022
Original products! fast and high quality delivery!
Date of experience: 11 April 2021
Always fab to do business with & great prices!!
Date of experience: 05 May 2020
Reply from NOTINO PL
Good morning, thank you for adding a comment and for such a high rating. We are extremely happy because the satisfaction of our customers is our priority. We are available 5 days a week, from 8 to 20, and on weekends, from 10 to 20 by phone 22 208 19 42 or by email info@notino.pl. Best regards and have a nice day, Klaudia
Date of experience: 13 July 2022
Date of experience: 13 May 2022
I was disappointed with my experience last time because I didn't receive any testers, which typically included. Their absence was unexpected and affected my overall satisfaction with the service
Date of experience: 03 June 2024
