Super quality. Very satisfied with the product. Only problem was the time from ordering until dispatch you don’t really get any information. They also don’t respond to emails so I called and only t... See more
Company replied
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Had a great experience with the website! Ordered 4 dining chairs and when I received them one of the chairs had a little bit of extra fabric on the back. It wasn’t anything very bad, but I reached ou... See more
Company replied
Bought a beautiful rattan dining table with matching chairs the table arrived with a small crack on the inside leg. Nimara gave me a fair compensation to have it fixed myself the customer service... See more
Company replied
Terrible service and misleading stock info On the product (couch) I ordered, there was no mention of it not being in stock. The stated delivery time was 5-8 working days. After this time elapsed,... See more
Company replied
Company details
Written by the company
Nimara.dk - Dit online møbel varehus på 24.000 m2. Kæmpe udvalg af møbler til markedets laveste priser! ✓ 100% prisgaranti ✓ 1-2 dages levering ✓ Lagerførende på alle møbler i sortiment.
Contact info
Kroghs Park 82, 5220, Odense SØ, Denmark
- 71 99 38 80
- kontakt@nimara.dk
- nimara.dk
3.9
Great
14K reviews
Asks customers to review
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Super fast delivery and the product was…
Super fast delivery and the product was very well packed.
9 September 2026
They can’t do it properly
They can’t do it properly.
Got only half of my order at first then it took 4 days for the other with no explanation or even sorry!
14 September 2026
I ordered a chair online three weeks…
I ordered a chair online three weeks ago. My order has not been shipped yet. I emailed several times but got no response. I called. Indian staff answered the phone and spoke English but you don't understand what they are saying. This is the worst store to buy from. If you order from China, they will ship it to you much faster than this store. The worst, the worst, the worst.
17 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Super quality
Super quality. Very satisfied with the product.
Only problem was the time from ordering until dispatch you don’t really get any information.
They also don’t respond to emails so I called and only then they helped with my questions.
Woman on the phone was nice to talk to.
10 September 2026
Reply from Nimara.dk
Hej Andy,
Thank you for your review! We’re glad to hear that you’re very satisfied with the quality of the product. We also appreciate your feedback regarding the communication and will take it into consideration.
Med venlig hilsen
Mathilde
Nimara.dk
Terrible service
Terrible service, terrible products, I would not recommend buying from them and will never do it again. Because the quality of the product is terrible
9 September 2026
Unprompted review
Reply from Nimara.dk
Hej Ida,
Thank you for your review. We’re sorry to hear that your experience with both our products and customer service did not meet your expectations.
You are always welcome to contact our customer service so we can look into your experience and see how we can help.
Med venlig hilsen
Mathilde
Nimara.dk
Had a great experience with the…
Had a great experience with the website! Ordered 4 dining chairs and when I received them one of the chairs had a little bit of extra fabric on the back. It wasn’t anything very bad, but I reached out to customer service. They responded almost immediately and sent me an additional replacement chair for the faulty one. Such great customer service - they resolved this quickly and really efficiently. :)
Also, the chairs themselves are very high quality, nice design and overall a great product. Will definitely buy again!
1 September 2026
Unprompted review
Reply from Nimara.dk
Hi Ula,
Thank you for your review.
We are very happy to hear that you had a great experience with both our website, customer service, and your new dining chairs.
We are glad that we could help resolve the issue quickly, and it means a lot to us to hear that you are satisfied with the solution.
We hope you enjoy your chairs and we look forward to welcoming you back in the future.
Kind regards
Mathilde
Nimara.dk
I ordered a wardrobe
I ordered a wardrobe, damn, it's the itchiest wardrobe in the world. I saw how thin the walls and everything else are, and how poorly made the parts are. It's terrible! I tried to do everything carefully, but when you start inserting shelves, the wardrobe expands a little and bursts on the other side. I don't recommend this product. Unfortunately, you can't attach a photo here.
28 August 2026
Unprompted review
Reply from Nimara.dk
Hi Sofiia,
Thank you for your review.
We are very sorry to hear that the wardrobe did not meet your expectations and that you have experienced issues during assembly.
We have not received any previous contact regarding the problems you describe, but we would be happy to look into the matter and help you find a solution. Please feel free to contact our customer service with your order details and any available documentation.
Kind regards
Mathilde
Nimara.dk
Delivery service can be improved
Delivery service can be improved. Delivery man was given wrong address so I spent almost an hour guiding him then I had to drive to his location so that he can drive to my location. Otherwise products are amazing
14 August 2026
Reply from Nimara.dk
Hi Zahra,
Thank you for your review and for sharing your experience with us. We’re very happy to hear that you found the products amazing, but we’re sorry about the inconvenience caused by the incorrect delivery address. We understand how frustrating it must have been to spend extra time guiding the driver and driving to meet him. We appreciate your feedback and will take it into account as we work to improve our delivery service.
Kind regards,
Mathilde
Nimara
Delivery issues
Terrible service and misleading stock info
On the product (couch) I ordered, there was no mention of it not being in stock. The stated delivery time was 5-8 working days. After this time elapsed, there was still 0 communication from their side.
I tried to reach customer service multiple times, but they don't answer the phone, and emails are only answered by useless AI bots with zero concrete information. Completely unprofessional. I have cancelled my order by law, which immediately got answered by a person. Will take my business elsewhere. Avoid!
27 August 2026
Unprompted review
Reply from Nimara.dk
Hej,
Thank you for your review. We’re sorry to hear about your experience with the delivery and communication regarding your order.
Our phone lines are staffed by our customer service team, who are available to assist with incoming calls. AI is only used as the first point of contact for written inquiries, after which our customer service team can assist further when needed.
We appreciate your feedback and regret that your experience did not meet your expectations.
Med venlig hilsen
Mathilde
Nimara.dk
Bought a beautiful rattan dining table…
Bought a beautiful rattan dining table with
matching chairs the table arrived with a small crack on the inside leg.
Nimara gave me a fair compensation to have it fixed myself the customer service team were very helpful and could have not been nicer
I would buy from Nimara again as they have beautiful and unusual product.
Thanks, Michael Eason
27 August 2026
Unprompted review
Reply from Nimara.dk
Hi Michael,
Thank you so much for your wonderful and detailed review! We’re very happy to hear that you love your rattan dining table and matching chairs, and that our customer service team was able to find a good solution for the small crack. It means a lot to us that you would choose Nimara again!
Kind regards,
Mathilde
Nimara
Reply from Nimara.dk
Hi Jovana,
Thank you very much for your review. We’re happy to hear that you were satisfied with our delivery service.
Best regards
Mathilde
Nimara.dk
Great table
+very quick delivery
+quality lives up to expectations
+fast customer support
10 August 2026
Reply from Nimara.dk
Hi Paulius,
Thank you very much for your great review. We’re happy to hear that you’re satisfied with the table, the fast delivery, the quality, and our customer support.
Best regards
Mathilde
Nimara.dk
Very good quality products for the price
12 August 2026
Unprompted review
Reply from Nimara.dk
Hi Diana,
Thank you very much for your review. We’re very happy to hear that you’re satisfied with the quality of our products and feel they offer good value for the price.
Best regards
Mathilde
Nimara.dk
Super good experience
Super good experience! I’m so happy with my new couch!
1 August 2026
Unprompted review
Reply from Nimara.dk
Hello,
Thank you for sharing your experience.
We’re very happy to hear that you love your new couch and are pleased with your purchase.
Best regards
Mathilde
Nimara.dk
Mistakes can happen but….
Mistakes can happen, but Nimara have had three seperate chances from me and every time they have delayed orders, damaged or missing items and terrible customer service (which is a choice)!
For a Danish company I’m surprised at how bad they truly are multiple times. I’ve done my best with them truly but now I’m missing items with no refund and I’m getting replies but irrelevant to my missing order! Will be claiming through NETS and escalating a complaint.
8 August 2026
Reply from Nimara.dk
Hi Oliver,
Thank you for your review.
We are very sorry to hear about your experience and the frustration you have had with your orders and our customer service.
Unfortunately, we cannot see which order this concerns based on the information available here, and therefore we are unable to investigate the specific case.
We would very much like to help resolve this for you. Please contact our customer service with your order number, and we will look into the matter further.
Kind regards
Mathilde
Nimara.dk
Delivery delays
I ordered a shoe storage item as it clearly stated 1-3 days delivery - today is day 3 and the item hasn’t even been dispatched. The AI email response said it’s sorry and that there’s an issue with the supplier - I need this thing by 10am on Monday 10 August! Why say something is in stock and will take 1-3 days - and if there is some excuse for it then send the customer an email informing them and giving them an option to cancel - it’s honestly just so simple to offer basic customer service
5 August 2026
Unprompted review
Reply from Nimara.dk
Hi Megan,
Thank you for your review.
We are very sorry that your order was not dispatched within the expected timeframe and that you did not receive a clear update beforehand. We understand that this is especially frustrating when you needed the item by a specific date.
We can see that your order has now been dispatched and is on its way to you. We hope it arrives in time and that you will be happy with your purchase.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hi Vadims,
Thank you for your review.
We are happy to hear that you had a good experience with us.
We appreciate your feedback and hope you will enjoy your purchase.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hello Inaganti,
Thank you for your review.
We are pleased to hear that you are satisfied with the product and the quick delivery.
Best regards,
Nimara.dk
Reply from Nimara.dk
Hej,
Tak for din anmeldelse.
Vi beklager meget, at din oplevelse ikke har levet op til dine forventninger.
Vi vil meget gerne høre mere om, hvad der er gået galt, så vi kan se nærmere på sagen og hjælpe dig bedst muligt. Du er derfor meget velkommen til at kontakte vores kundeservice.
Med venlig hilsen
Nimara.dk
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