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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the platform's technology, which significantly simplifies research and paper writing. People find the AI tools helpful for literature reviews, in-depth analyses, and efficient formatting. The intuitive user interface and time-saving features are also highly valued by consumers. Many express that the platform is a must-have for researchers, students, and professors. Consumers highlight the swift and helpful customer support, with representatives being quick to respond and resolve issues. The team's kindness and thoughtfulness in explaining subscription plans are also appreciated. However, some reviewers express mixed feelings about the service and subscription plans. Despite this, the refund process is generally viewed positively.

Based on these reviews

Rated 4 out of 5 stars

I am a student and got used the scispace very much and when I ask them to give me a discount they gave me 20% discount which is ok for me

Rated 4 out of 5 stars

Scispace is quite helpful in finding the relevant literature for your research. Its AI tools like paraphraser and AI writer are just amazing.

Rated 4 out of 5 stars

It is cool that Scispace finds trustworthy articles on a topic and summarizes them for you. I also liked the table it produced that listed the insights, conclusions, and methods used for each article.... See more

Rated 5 out of 5 stars

scispace really helps me to search and find key findings for my literature review and research. really helps me in extraction of data on what i want making reading article is much easier

Rated 3 out of 5 stars

First, I really like what the SciSpace AI can do. However, this is too costly for personal use. I got Premium for one year, but I just exhausted my monthly 1200 credit on the first day already. Their... See more

Rated 5 out of 5 stars

I love SciSpace as it finds latest research works on a topic. Not only that, it helps fine tune the search. So far I have only tried pdf summaries, searching literature and taking notes. Planning to... See more

Rated 5 out of 5 stars

I like that the free version gives you limited access to the services, but it renews every day; so it's like you have 2 high quality searches per day; instead of those sites that give you a trial per... See more

Rated 5 out of 5 stars

Well, 5 stars for the customer support I receive, rather than product itself. I find most of the advanced feature is rather a hit or miss, so I decide to hit home. There is not an official button or f... See more

Rated 5 out of 5 stars

Great platform with excellent customer service This is one of the best science AI tools. References provided are genuine, with a very good interpretation of the data. Really love the deep research... See more

Rated 5 out of 5 stars

Amazing features and costumer service! This website has been helping me so much with my university works and whenever there’s an issue the staff in the live chat are super quick to respond and resolve... See more

Rated 5 out of 5 stars

SciSpace is a great AI tool to supplement my research and papers. Their pricing are affordable and features are student-friendly especially their latest AI writer tool. What I love the most is their... See more

Rated 5 out of 5 stars

This website helped me out with my studies quite a few times; it’s an efficient way to find relevant research papers on any given topics. Customer support was swift and helpful when I contacted th... See more

Rated 5 out of 5 stars

I've started using Scispace years ago when I was doing my Master's and starting to work as a researcher in AI. It emerged as an invaluable tool for me as it helped me to understand so much research pa... See more

Rated 5 out of 5 stars

The customer service is impeccable. Eva was very helpful and I appreciate her prompt response enormously. SciSpace was the best thing I’ve ever spent money on when I was a student.

Rated 5 out of 5 stars

SciSpace is useful one for students, academicians and researchers of all kind. It constantly adds new features. Deep research is a must try.

Rated 5 out of 5 stars

I'd some login issues. Customer support responded quickly. My problem was solved in less then 5 minutes. Thanks

Rated 5 out of 5 stars

This scispace is easy to use, in other words: very user friendly. The results are also specific and complete. The price is also reachable. The online service is fast. The scispace is awesome

Rated 5 out of 5 stars

When I knocked SciSpace through Whatsapp, I didn't think I would get a response. The customer service of SciSpace is amazing. And how helpful SciSpace is out of my describtion.

Company replied

Rated 5 out of 5 stars

I was initially prompted to reach their support team for my login issue on the iOS app, but then I realized that I hadn't had the chance to recognize the powerfulness and functionality of Scispace. Wh... See more

Rated 5 out of 5 stars

Scispace tools are incredibly helpful for my everyday work. I can't think of doing my research without Chat with PDF tool, it's my everyday companion. Thanks for building such great tools!

Rated 5 out of 5 stars

I'm new to scispace. I haven't used it much and wanted to try premium. The support team were incredibly helpful and offered me a good discount based on my situation. I will come back and update my rev... See more

Rated 5 out of 5 stars

As soon as the notification for my scispace subscription renewal pooped up on my bank app, i quickly rushed to the scispace site to cancel subscription as i no longer have need for its services since... See more

Rated 5 out of 5 stars

I had bought the premium version and it's worth the price. The reason for writing this review is the awesome support from customer care. Few issues were faced at the beginning and the customer suppo... See more

Rated 5 out of 5 stars

This was my first time using Scispace, the free version. It is an amazing tool for research. Input query, the results highlight the 5 top papers. Further down on the page there are a list of all rel... See more

Rated 5 out of 5 stars

Scispace is a great tool for researchers, particularly in conducting a quick review on a research topic. It can provide you some insights into your topic of research instantly and help you conduct dee... See more

Rated 5 out of 5 stars

Scispace is an awesome app that makes life easier for students and researchers. I would like to thank Aman Slathia, Senior Customer Success Manager who helped me with an issue I had in my subscriptio... See more

Rated 5 out of 5 stars

SciSpace is a serious game-changer for anyone doing research. Like, wow. Literature reviews, in-depth analyses, and formatting are now incredibly efficient, saving researchers a ton of time and boosti... See more

Rated 5 out of 5 stars

Really helpful tool for people who works in research field. It greatly simplifies the work of analysing existing literature on many topics

Rated 5 out of 5 stars

When I first used this tool, I was truly amazed and couldn't help but marvel at the power of AI. It is really a good helper on our research journey. Hurry up and play with literature! On the road of s... See more

Rated 5 out of 5 stars

It was very quick and easy to post an enquiry and get some results. I was using the free version, so the results are limited and downloading is not possible. However, I was able to use the AI feature... See more

Rated 5 out of 5 stars

SciSpace is so user-friendly and has made my life as a student so much easier! I absolutely love this platform

Rated 5 out of 5 stars

It's a website that I use every day as a PhD student. It helps me use my time well. Especially new deep review feature helps me find the most relevant articles.

Rated 5 out of 5 stars

Scispace is a research tool like no other. With its literature review, paraphrasing, Ai detector, citation generator etc., it provides the needs of every lover of research. It also has a library where... See more

Rated 5 out of 5 stars

SciSpace has completely transformed the way I approach academic and professional research. Its ability to analyze complex papers, summarize dense content, and even explain difficult concepts in pl... See more

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Company details

  1. Research and Product Development

Written by the company

SciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.


Contact info

4.2

Great

TrustScore 4 out of 5

111 reviews

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Replied to 53% of negative reviews

Typically replies within 2 weeks


Rated 2 out of 5 stars

Not what I expected

While checking for accuracy of citations and sources it completely fumbled with Statistics finding numbers that don’t appear in the sources, when I fact checked stat was none existence. And its AI detector is also just as unreliable as GPTzero, what a disappointment.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Misleading “Premium” Plan and Poor Refund Experience

I subscribed to SciSpace Premium expecting full access to their AI research assistant for summarizing and analyzing papers. However, after paying for an annual plan, I discovered that each query or paper upload consumes a lot of credits, and once those credits run out, the main feature (the “AI Agent”) becomes unusable.

This limitation was not clearly mentioned on the pricing or checkout page. Only after contacting support did I learn that the Premium plan’s “unlimited access” applies mostly to minor tools (citation generator, paraphraser, etc.)—not to the core AI research assistant I paid for.

When I requested a refund, support refused, claiming I had used more than 300 credits, even though I wasn’t informed that using the service would disqualify me from a refund. The responses I received were template-like and dismissive, with no genuine attempt to resolve the issue or acknowledge the lack of transparency.

I believe the company’s advertising is misleading and its refund policy unfair to consumers. I advise potential users to be cautious and read the fine print carefully before subscribing. For students and researchers expecting an unlimited AI tool for literature reviews, this service is not what it appears to be.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. The service is clumsy, unreliable, and not what it claims to be. I contacted support for a refund right after subscribing, and all what I can say is complete ignorance. It’s hard to believe anyone had a positive experience here — mine was the exact opposite.

14 October 2025
Unprompted review
Rated 3 out of 5 stars

Credit allowance too small

First, I really like what the SciSpace AI can do. However, this is too costly for personal use. I got Premium for one year, but I just exhausted my monthly 1200 credit on the first day already. Their pricing scheme is prohibitive for any serious work for research. At this rate, their top 'Advanced' won't even last a week.

9 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst disappointing platform

The platform is disappointing, doesn’t deliver anything valuable, and their customer service is basically nonexistent. I subscribed to their best membership, but turned out to be terrible and have no value at all!, so I tried to cancel right away and requested a refund, as they promise a trial period, but they ignored me for days and then refused without explanation I feel scammed and will never recommend this to anyone.

9 October 2025
Unprompted review

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