Senpai Manga Shop Reviews 

494
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Very transparent store and has fair prices! Also tries to give everyone a chance to buy limited products!

Rated 5 out of 5 stars

Matteo from Senpai was very understanding and accommodating. He had very good knowledge and very quick responses. My situation was very rare and he helped walk me through the faq and was very helpful... See more

Rated 5 out of 5 stars

I bought from this seller throug Vinted. The price was very attractive, fast replies and shipment. The contents were very well packacged with box filling and bubble wrap. I can only recommend this sel... See more

Company details

  1. Collectibles Store
  2. Comic Book Store
  3. Model Shop
  4. Trading Card Store

Written by the company

Senpai Manga Shop è costituito da un team appassionato che si impegna a fornire ai collezionisti un'esperienza di e-shopping senza precedenti. Lavoriamo incessantemente per offrire prodotti di alta qualità e servizi impeccabili. Esplora la nostra variegata collezione, dai manga alle ichiban kuji, dagli artbook alle limited edition, dalle variant cover alle carte! Ogni pezzo è un tesoro in attesa di essere scoperto e aggiunto alla tua collezione personale. "Il tesoro più grande al mondo? Quello che rende il cuore di ogni uomo libero, la chiave per il futuro e la speranza eterna. Trovalo, e il mondo sarà tuo." - Gold Roger, One Piece.


Contact info

4.9

Excellent

TrustScore 5 out of 5

494 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(494)

351 reviews in the last 12 months

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Rated 2 out of 5 stars

One white flare ETB was missing and the…

One white flare ETB was missing and the mini tin display I ordered was in italian instead of english

6 February 2026
Unprompted review
Senpai Manga Shop logo

Reply from Senpai Manga Shop

Gentile Kunde, crediamo fortemente che lei abbia acquistato da un altro store in quanto non abbiamo questi prodotti in vendita da anni. Riveda cortesemente la sua recensione perchè non rispecchia la realtà. Condivida tutte le informazioni necessarie.

Rated 5 out of 5 stars

Trustworthy seller, would recommend

I bought from this seller throug Vinted. The price was very attractive, fast replies and shipment. The contents were very well packacged with box filling and bubble wrap. I can only recommend this seller.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience! The shipping was incredibly fast and very secure — my order arrived perfectly packaged and earlier than expected. What really stood out was the uncomplicated, extremely friendly, and personal customer service. You can truly tell that they care about their customers and go the extra mile. I will definitely be shopping here again and can highly recommend this online shop! Greetings from Germany.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great services

Great services! I’ve placed a wrong orders and they answered immediately, fixing my problem ASAP! 10/10! 💪 🌟 ⭐️ 🌟 ⭐️ 🌟

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience when you shop…

Always a great experience when you shop with Senpai Manga Shop!
They have great prices and their shipping is very quick that includes the duties/taxes. The customer service is very friendly and prompt anytime you reach out on Instagram. And they're there for you if there's ever an issue, for example some of their allocation didn't come in for one of the bandai playmats I ordered so they offered me a good discount on some other one piece or refund. I took the discount option and my products arrived very quickly. Great experience!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

+1 Service

Matteo from Senpai was very understanding and accommodating. He had very good knowledge and very quick responses. My situation was very rare and he helped walk me through the faq and was very helpful in resolving my problem.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Very bad customer service!

I bought Pokemon cards that were unfortunately overpriced. I contacted support directly about a cancellation, which they refused to offer. When I pointed out the additional environmental impact that shipping and returns would cause, I was ignored and never received a response. Now (more than 2.5 weeks after ordering), I've received the cards and have to return them at my own expense. The store is charging me an additional €10 for the service, which could have been avoided by canceling! Very poor customer service!

11 June 2025
Unprompted review
Senpai Manga Shop logo

Reply from Senpai Manga Shop

In questa recensione ci sono molte, troppe cose non vere. Partiamo dal presupposto che nessuno obbliga le persone ad acquistare sul nostro store ai nostri prezzi. Inoltre tutti dovrebbero prendere lettura del regolamento che ogni store ha, soprattutto in merito a resi e rimborsi. Cosa che il cliente non ha fatto di sua volontà. Abbiamo una politica molto stringente riguardo i preorder. Da regolamento si evince facilmente, c'è scritto chiaramente, i preorder non possono essere annullati. Lo abbiamo detto al cliente e lo ribadiamo. La bugia più grande che poteva scrivere è che lo abbiamo ignorato, probabilmente abbiamo il servizio clienti più celere che esista tanto che rispondiamo su tutti i social nel giro di nemmeno 1 ora. Il cliente ha ricevuto la merce subito, non appena è stata rilasciata nel mercato, quindi altra bugia. Il cliente quindi ha richiesto il rimborso di tutte le spese e come motivazione del reso ha scritto che ha acquistato di fretta. Ovviamente, per una motivazione così futile, noi dobbiamo farci carico dalla spedizione di andata e di quella di ritorno. Ovviamente il regolamento non dice questo. La prossima volta scriviamo la verità e leggiamo i regolamenti, che vanno rispettati! Ma soprattutto va rispettato il lavoro e le persone che ci sono dietro!!!

Rated 5 out of 5 stars

Great service

I was glad I was able to find what I was looking for! They were also being able to ship it to the Netherlands. It was packed with care and I got a free gift which was really thoughtful. Thank you for the great service :)

27 August 2024
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