Pets.ie Reviews

3,672  Excellent
TrustScore 5 out of 5

4.8

In the Pet Supply Store category

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Reviews4.8

3,672 total


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Rated 5 out of 5 stars

While the delivery was very prompt for…

While the delivery was very prompt for the dog lodge and I say thank you but I must say the assembly was difficult. The grooves did not line up on the back no matter how I tried with the result that I had to assemble it anyway so is not a success and bring plastic one could not put force on them. Terribly disappointed. Noreen

Date of experience: 31 October 2024


Rated 5 out of 5 stars

Superb service

Superb service! Quick and efficient. We inherited a new puppy unexpectedly and needed a few things urgently Pwts.ie did not let us down! We will continue to use them. Thank you

Date of experience: 24 October 2024

Reply from Pets.ie

Hi Jennifer,

Thank you for your great review.

We are delighted to hear you will be back shopping with Pets.ie again and you found our service good.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Dog crate

Got a small Dog crate for 3 months Jack Russell pup it was a brilliant Idea pup loves it thanks Pet.ie
Brilliant.
Fast service delighted with it Thank you. Be shopping more with Pets.ie

Date of experience: 07 November 2024


Rated 5 out of 5 stars

Best prices

Best prices, wide variety of offerings and speedy delivery. Very happy with this service.

Date of experience: 29 October 2024

Reply from Pets.ie

Hi Alison,

Thank you for your great review.

Its great to hear you had a good shopping experience with Pets.ie and you find prices and service good.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Extremely professional and efficient

Extremely professional and efficient. I didn't expect to get my delivery so fast. I can highly recommend it and definitely I'm going to order more in the future, also they have reasonable prices.

Date of experience: 25 October 2024

Reply from Pets.ie

Hi Marta,

Thank you for your great review.

As an Irish business it is great to get this feedback, we are delighted to hear you will be back shopping with Pets.ie again.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Awesome to do shopping with Pets.ie

Awesome to do shopping with Pets.ie, this time we got chicken bedding, love the way the website is designed, things are easy to find, product arrived next day with fantastic packaging that allows storage in shed without being eaten by rodents, the prices are absolutely reasonable and affordable, great to have a local supplier for all pet needs. Thanks a million, team of pets.ie

Date of experience: 16 October 2024

Reply from Pets.ie

Hi Sara,

Thank you for your great Review.

As an Irish business it is great to get this feedback, we are delighted to hear you are happy with Pets.ie and you find our service good.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Good prices, great choice& fast delivery

Date of experience: 29 October 2024

Reply from Pets.ie

Hi Ruth,

Thank you for your great review.

As an Irish business it is great to get this feedback.
We are delighted to hear you are happy with Pets.ie and you find our prices and delivery good.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Pets.ie outstanding experience

Absolutely top rated pet supplies. Order my item which was fairly large item at 14.30 and received it from An Post at 11.30 the following day and that was after choosing the Free post option. Thank you so much. Ps. I don't usually leave reviews but fair is fair

Date of experience: 31 October 2024

Reply from Pets.ie

Hi Brendan,

As an Irish business it is great to get this feedback.
We are delighted to hear you are happy with Pets.ie and you find our products and service good.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Click & Collect Works Very Well Also

Made a quick click and collect order, very easy to do, popped along to collect as needed that day. Handy to know the goods were in stock before making the trip.

Date of experience: 24 October 2024

Reply from Pets.ie

Hi Sheila,

Its great to hear you are happy with Pets.ie click and collect service.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Great experience as usual

Great experience as usual. Was able to just pick up the parcel and go no issues.

Date of experience: 29 October 2024

Reply from Pets.ie

Hi Tamara,

Thank you for your great review.

Its great to hear you are happy with Pets.ie click and collect service.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Great service ordered food for my 2…

Great service ordered food for my 2 dogs and I received the very next day which was brilliant I ordered from another store before that and 5 days I had to wait on dog food so brilliant that I received the good the next day thank you x

Date of experience: 22 October 2024

Reply from Pets.ie

Hi Shirley,

Thank you for your great review.

Its great to hear you are happy with Pets.ie and you find our delivery service good.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Very fast and professional service

Very fast and professional service. Only negative is too many emails on offers in store. 1or 2 a week would be enough. I will be using again,as I say very quick to get orders out and good prices

Date of experience: 23 October 2024

Reply from Pets.ie

Hi Rick,

Thank you for your great review.

We are delighted to hear you will be back shopping with Pets.ie again and you find our service good. We will take your feedback on board.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Quality products at reasonable prices

Delivery was fast and quality of items I ordered are of a high standard, will definitely buy from pets.ie in the near future again.

Date of experience: 21 October 2024

Reply from Pets.ie

Hi Martin,

Thank you for your great review.

We are delighted to hear you will be back shopping with Pets.ie again and you are happy with our products and service.

Kind Regards,
Caroline


Rated 5 out of 5 stars

XL cage and cover

Ordered XL cage and cover for our “Hairy House Hippo” otherwise known as Bernese Mountain Dog. Huge package arrived so fast, in perfect condition and easily assembled. Now to convince him to sleep there 😀

Date of experience: 07 October 2024

Reply from Pets.ie

Hi Stephen,

Thank you for your great review.

Its good to hear you had a good shopping experience with Pets.ie and you find our service good.

Kind Regards,
Caroline


Rated 3 out of 5 stars

Kennel

The assembly of the kennel was easy. But on of the side panels was bent so trying to get it slot in took some ingenuity cause it kept popping out.

Date of experience: 18 October 2024

Reply from Pets.ie

Hi There,

Sorry to hear you had an issue with the kennel please feel free to contact me on hello@pets.ie

Kind Regards,
Caroline


Rated 5 out of 5 stars

24hour turnabout from ordering to…

24hour turnabout from ordering to delivery.
Very efficiently handled from order to receipt.

Date of experience: 29 October 2024

Reply from Pets.ie

Hi Ann,

Thank you for your great review.

Its great to hear you had a good shopping experience with Pets.ie and you find our service good.

Kind Regards,
Caroline


Rated 5 out of 5 stars

Fantastic company

Fantastic company. They didn’t have everything I ordered in stock so emailed to let me know within a few hours of the order and gave me the bigger size of dental stick to compensate for the missing medium size I was after. My dog was very happy with the upgrade.
Very quick delivery too.

Date of experience: 10 October 2024

Reply from Pets.ie

Hi Siobhan,

Thank you for your great review.

We are delighted both you and your dog are happy with your purchase from Pets.ie and you find our service and delivery good.

Kind Regards,
Caroline