Puurefilters Reviews 

6,708
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the exceptional quality of the water filtration system, noting that it installs easily and immediately improves the fresh taste of their tap water. Everyday users truly enjoy the stylish design and appreciate replacing traditional bottled water with a reliable, simple kitchen solution that works seamlessly. However, some reviewers were not happy with delivery times, mentioning that packages took considerably longer than expected to finally arrive at their homes. A few other people also felt that fitting the system was somewhat tricky, noting occasional leaking problems or adapter compatibility issues with certain kitchen taps.

What people talk about most

Product

Consumers find the product to be positive, highlighting that the filter is very easy to install and... See more

Quality

Users describe positive interactions with quality, noting that the water tastes significantly better and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple and quick the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of strong praise and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are good filters. Easy to fit and use, an affordable price and look good too. The water quality is noticeably improved. The filter removes a lot of particles too. We've been mildly horrified at... See more

Rated 5 out of 5 stars

We moved house recently and the tap water was quite unpleasant to drink compared to where we lived previously - installed the Puure filter, let it run for 15mins & the taste and palatability of our ta... See more

Rated 4 out of 5 stars

It was well packaged, as advertised, quality construction. Easy to fit. Long delivery time from order. My kitchen tap has female thread and the correct adapters were included but no matter how tight... See more

Rated 5 out of 5 stars

Quite quick delivery, very easy fit to my tap. Very good taste results. However obviously my old filter jug gave me ‘fridge cold’ water which Puure filter does not, so I’m still filling my jug after f... See more


Company details

Written by the company

Protect your health from pollutants and improve the taste of your water with Puure®.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,708)

5,191 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb

Really happy with the Puure filter. Although we've always had nice tasting tap water, recent works a few months ago by Yorkshire Water left our tap water tasting decidedly off to say the least. The Puure filter makes our tap water taste as good as it was, if not better and is now a big part of our wider plan to cut out plastics in our household.

One thing that is very interesting - Since being a kitten, our cat has always used a water fountain that I have deep cleaned every week. By this, I mean completely disassembling the pump and cleaning each individual component. Since we installed the Puure filter, not only does he use his fountain considerably more, the pump and said components have been consistently cleaner, to the point where they look as though they have just been cleaned, even after a full week of use.

I've waited a while to post this review, just to be sure that the filter has been making the difference I think it has, but each time I taste tap water elsewhere, clean the cat's water fountain or try bottled water etc, I really can't argue with the results - an excellent product that I can't recommend enough.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, evri messed up my order. Good communication and sorted fast. Looking forward to trying the tap filters and already using the shower filter which is working well . Thank you

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Great quality product

Great quality product! Easy to fit with no issues at all so far. Only been using it a short time, but have noticed a difference in the water quality and taste. I bought the additional aerator which works well with a good all round spray function which is handy for rinsing the sink etc. I also like the valve enabling you to switch between filtered and none filtered water which will save on filter usage. Would definitely recommend this filter and have now disposed of the bulky jug from the worktop so alls good!

20 September 2026
Unprompted review
Rated 5 out of 5 stars

The filter was easy to fit

The filter was easy to fit, I purchased the directional nozzle which is brilliant.
We are very happy with our purchase.
Hopefully we will have no problems in the future.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Great all round

Had an issue with my first tap but the customer service was very quick to resolve it.
Since then, I am LOVING this product. I wish I got a puure filter sooner. Soo much more convenient than the brita jugs

31 August 2026
Unprompted review
Rated 4 out of 5 stars

Would recommend

Attractive, high quality unit. Easy to install and to change filter cartridges. Very easy to use and removes all the faff of refilling filter jugs. Only downside is cartridges are not yet recyclable.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

check filter

You could, in the handbook, say to check to see if the the filter in the unit is still wrapped up. Spent ages thinking it was not working till I checked.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Sweet, clean water

I have had puure filters in the kitchen and on my shower for some time now. You certainly know the difference in the drinking water. Customer service ( for a minor issue) is prompt, friendly and helpful. I have reached out to then to encourage research into recyclable filters, which I understand is ongoing.

20 September 2026
Unprompted review
Rated 4 out of 5 stars

Very happy with the product

I really like the product and the tap water tastes vastly better. No more bulky water filter jig on the kitchen side or taking up most of the fridge shelf! Installation was a piece of cake. The delivery was slow which was the only downside.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

issue with the unit

Small issue with my unit, immediate response and replacement on its way. Cannot believe how good the water quality is from this little unit. Had it 7 months now and used every day. So so pleased I took the chance and purchased it.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Love our Puure filter

Love our Puure filter, no bench clutter, fabulous tasting water & knowing there are no nasties is great. The company were very quick to respond to queries regarding fittings to our tap. Highly recommended!

17 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look