ThePaperPress Reviews

434  Excellent
TrustScore 4.5 out of 5

4.7

In the Clothing Store category

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Reviews4.7

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Rated 5 out of 5 stars

Love the new hoodie fit

Love the new hoodie fit. It's really cosy, love the pockets, the design and the colour.
Geri is always so helpful with any questions and order changes. I have no hesitation in recommending The Paper Press.

Date of experience: 10 November 2023


Rated 5 out of 5 stars

Buy now you will love it!

Have made multiple purchases of tshirts, hoodies and mystery boxes. I have never been disappointed ever! The clothes are amazing quality, sizing is fab if unsure just ask. Geri the loveliest of ladies you will ever meet she is amazing nothing is too big or small, and she's always answered any questions quickly. The excitement waiting for it to arrive is part of the fun, remember the stuff you get is made to order and Geri isn't Amazon! Love that this is such an amazing place to get the best tshirts/tops/totes and supports a small business to boot. Keep being amazing and taking the pride you do in your work 🥰

Date of experience: 30 May 2024


Rated 5 out of 5 stars

One of the best small businesses

One of the best small businesses out there. The quality is amazing and the clothes wash so well too. Geri is wonderful to deal with and because of that I have bought again and again. I have cross neck hoodies which are the best! And many many tees now! Orders can take a little time to come as they are made to order and they don’t have a tonne of staff. Worth the wait though! Would highly recommend.

Date of experience: 31 October 2024


Rated 5 out of 5 stars

I've ordered yet another hoodie and…

I've ordered yet another hoodie and t-shirt from The Paper Press! With fun and unique logos, and slogans, the products from The Paper Press are high quality and different to everything else on the market.
They have a wide range of sizes and have now introduced their "boyfriend size" hoodie which is uber-soft and comfort.
Honestly, I'm in love!

Date of experience: 03 October 2024


Rated 5 out of 5 stars

Super Cute New Style Hoodie!

I did not need another PP hoodie, but then Geri absolutely smashed it with the 'PSL Era' design and as an autumn girl, there was no way I could let it go! These were on 7 day turnaround which is quicker than normal and incredible for a small business - it's normally 10 to 15 working days. These were a new style of hoodie too, two pockets instead of one, cord-free hood and a more relaxed fit. I ordered a 3XL which was described as 20/22 and was keeping everything crossed that it would be big enough - it's perfect, generous enough to feel relaxed but a super flattering fit. The quality is insane and the design is just perfect for this time of year. Another absolutely incredible buy from The Paper Press, and I will definitely be buying more of this style of hoodie.

Date of experience: 02 October 2024


Rated 4 out of 5 stars

Great little company with lovely quality products

Lovely company with responsive customer care. Unfortunately delivery was really slow and the dates I was given by staff turned out to be wrong, which is the only reason this isn’t 5 stars.

Most of all I was really impressed with their size offerings, and the idea that you can purchase for kids at the same time.

I’ll definitely be back, I just hope delivery times become more reliable or are communicated better.

Date of experience: 13 July 2024


Rated 5 out of 5 stars

The new style boyfriend hoodie

The new style boyfriend hoodie is absolutely gorgeous it’s so soft and the colour and PSL ghost is amazing 🧡👻 the pockets are a single pocket on each side rather the one across the front- much prefer the new style 5🌟 well done Geri 😘

Date of experience: 03 October 2024


Rated 5 out of 5 stars

The biggest small company ever

I have numerous Mystery boxes t-shirts sweatshirts and hoodies and it is definitely an addiction-but one I happily will never recover from. Yes the turnaround time can seem forever- even longer as you are so excited think child in Chirstmas Eve.. but you are made aware of processing time before ordering & in my experience everything I've had has been more than worth the wait! The quality, the selection the sizing. Geri is always on kind and quick to assist with any query you may have … customer service matches the products .. my only issue is my bank account doesn't love it but no my partner has purchased their first cross neck hoodie .. I think I might get away with things 😆😆😆😆..

Date of experience: 23 August 2024


Rated 5 out of 5 stars

Fantastic!

Have ordered a few things now and they are always lovely! My last order was customised and it was exactly what I had asked for.
A lovely friendly independent business, reccommend ❤️ x

Date of experience: 21 August 2024


Rated 5 out of 5 stars

Fangirling for paper press

LOVE LOVE LOVE. The taylor swift boxes are perfect for any swiftie, as a plus size woman im always worried about a stores sizing but have been blown away by sizing options and the fits. The jumpers and T-shirts are so comfortable especially for someone with sensory issues like myself. 10000/10 would recommend to anyone, a company made for all the inner fan girls 🩷

Date of experience: 01 June 2024


Rated 5 out of 5 stars

Amazing!

This company is an amazing small business. I have made multiple orders over the last year and everything is of good quality amd remains in great condition with multiple washes.
I love their designs inspired by body positivity and TV shows. You get an email confirmation of your order and then you get an email when your order is dispatched what more could you ask from a small business?

Date of experience: 24 May 2024


Rated 5 out of 5 stars

Colourful, unique & top quality

I have 15 Mystery boxes and numerous tees, jumpers and hoodies. You Might call it an addiction. Yes the turnaround time can seem forever but you are made aware of that before ordering & in my experience everything I've had has been more than worth the wait! The quality, the selection the sizing. The only issue is my bank account doesn't love it as much. Thank you Geri

Date of experience: 22 March 2024


Rated 1 out of 5 stars

5 weeks delivery time

X2 Hoodies turned up 5 weeks later, poor communication from the sellers , only responded when I opened PayPal dispute , returned items as were poor quality ,fitting was poor too, large shoulders small/tight waist (ordered medium) I'm.a size 12...sent via tracked seller received and signed for items and only took 2 days to reach them ..still no communication and sill no refund of £93..buy from.Primak and have printed yourself save you the disappointment and lots of money! ...update PayPal Refunded ..still no communication from Paper press

Date of experience: 25 October 2023

Reply from ThePaperPress

Hi Helen

Thank you for your review and also your Google review. You ordered the hoodies during our busiest period and opened up a PayPal dispute within 5 days of ordering. We then received them back after a rather nasty email stating how poor the quality and fitting was and you had waited nearly a month for the order - not the 5 weeks you claim. “nearly a month” in our busiest Christmas period would be around 3 weeks from order to delivery - our stated turnaround time for orders.

You then changed the complaint in the PayPal dispute “from items not received” to “items not as described” which lead PayPal to place the funds on hold till they investigated. We had no control over this and had to wait till the resolution date.

We’re just a husband and wife team (literally just the two of us) We do our best to please all.

You received your money back but still felt inclined to leave several damaging reviews across several platforms. I note from your profile you leave more 1 star reviews than any other. I think most people reading will draw their own conclusions from this.

After 5 years with our little business and lots of happy customers we can take comfort in the fact we’re pleasing most of the people most of the time.

Thank you
Mark


Rated 5 out of 5 stars

I literally own nothing else

The most original and comfortable clothing you’ll ever come across. I live in the jumpers & hoodies during cold season whether on the school run or snuggled on the sofa and my T-shirt collection has taken over the wardrobe. Customer service is also excellent as Geri goes above and beyond for her customers. I can honestly say I don’t shop anywhere else these days.

Date of experience: 02 September 2022


Rated 5 out of 5 stars

There are no words that say how amazing…

There are no words that say how amazing Paperpress Ireland are. I've loved every order, this one was no different. Great tees,, fab quality, huge choice of colours but it's the personal service that goes above and beyond expectations that makes PP stand out head and shoulders above everyone else. The clothes are totally worth waiting for!

Date of experience: 15 June 2022

Reply from ThePaperPress

Aw Michelle love ya back! thank you xx


Rated 5 out of 5 stars

Just love my new T-shirts from the…

Just love my new T-shirts from the Paper Press. I’ve quite a few slogan shirts from this company and I love them all. They’re amusing and irreverent and make a statement with impact. Just love this company!

Date of experience: 10 September 2023


Rated 5 out of 5 stars

Always such a brilliant service…

Always such a brilliant service from Geri. Genuinely custom t shirts however you want them and if the options you want aren't available on the website you can drop her an email or WhatsApp and she'll let you know of she can do it! She's never said no she can't so far! They take a little longer to make but that's part of buying from a small business. I did one time lose track of where a mystery box was at and when I messaged Geri said they were being processed and sure enough it arrived in a day or two after that! Not only that but her range of pop culture inspired items is really unique and the mystery boxes are such good value.

Date of experience: 21 May 2024