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2026年6月5日

Hi Claude, thank you so much for taking the time to leave a review — and we're really glad to hear you love the painting itself. That means a lot to us.

We'd like to be completely open about what happened:

On the stretching — that one was our mistake. The moment we caught it, we owned it, apologized, and refunded the stretching cost right away, with no back-and-forth. It's not the experience we aim to deliver, and we're sorry for the inconvenience.

On the dimensions — your order was placed as a custom piece over email, and the size specified at the time was 30x20, which is what we made. We keep detailed records of every custom order, so we're confident on this point. We completely understand how a sizing expectation can get crossed, though, and we're not interested in pointing fingers.

To make things right, we'd be happy to adjust the size for you at no charge. The only cost on your end would be the return and re-shipping, since the dimensions matched the original order. Just reply to our email and we'll take care of it quickly.

Thanks again for the kind words about the work — we'd love the chance to make sure the final piece is exactly what you imagined.

art-and-see.com からの回答

2025年3月27日

Harper, thank you for the kind words. We’re honored to have changed your view on replicas—and even more so to have impressed your artsy friend. That means everything.

art-and-see.com からの回答

2025年3月27日

Thank you for your kind words. It truly means a lot to know the quality and care came through. We're honored to have earned your trust.

art-and-see.com からの回答

2026年6月5日

Gerry, this is wonderful to hear. Our artists work hard on every single piece, and reviews like yours make it all worth it. Thank you for trusting us!

art-and-see.com からの回答

2026年6月5日

Salvatore, thank you so much! Passion and craftsmanship are at the core of what we do, and it's incredibly rewarding to know that came through for you. Enjoy your new artwork!

art-and-see.com からの回答

2026年6月5日

Clinton, "conversation starters" might be our favorite compliment yet! We love that your piece is bringing energy to your space. Thank you for sharing.

art-and-see.com からの回答

2026年6月5日

Thank you! Bringing a piece of art history into your living room is exactly the feeling we hope to create. We're so glad you're loving the detail. Enjoy it!