Haier レビュー 

Haben uns einen Frenchdoor Kühlschrank von Haier geakuf. Leider ist im Innneren eine Kunsttoffaufbewahrung gebrochen gewesen. Der Kontakt zu Haier ist sehr schwer. Antwort erst nach 2 Wochen durch weitere Anfrage. Ersatzteillieferung wahrscheinlich in knapp 3 Monate

Lavadora malísima. Un montón de programas y ninguno es el de ropa delicada o lana, o sea todo inútil. Se traga el suavizante al principio así que no sirve de nada. Yo nunca la lleno del todo y se queda eternamente dando vueltas a 5 minutos de finalizar, con lo que tengo pararla, y centrifugar la ropa en pequeños grupos, gasto de luz INÚTIL. Que nadie se la compre, es una PORQUERÍA de lavadora. Llevo un año sufriéndola.

I have never experienced such a terrible service in my life. When I say extremely bad, I genuinely mean extremely bad.

I have been trying to get the service since August 30. Finally, I received a call on September 3 and booked the service. I was told that the service team would contact me before coming, but today is September 18 and there has been absolutely no follow-up or service.

Whenever I try to contact customer care, either the phone is switched off or nobody answers the call. Even when I call the landline, the line is always busy.

This is an extremely disappointing and irresponsible service. I have never experienced such poor customer support. Honestly, I don’t even think this service deserves 1 star.

La lavatrice ha subito un guasto. Il servizio assistenza della zona mi ha detto che mi avrebbe contattato la settimana successiva. Non ricevendo la chiamata ho contattato Haier direttamente diverse volte e mi hanno detto sempre risposte diverse: il ricambio era arrivato, il ricambio non era arrivato.

Non so più con chi parlare e le risposte fornite non hanno credibilità. Intanto la situazione mi crea disagio dovendo lavare in una lavanderia a gettoni.

Poor... Extremely pathetic customer service from Haier. Complaint register karwaye 4 din se zyada ho gaye hain, lekin na koi technician visit karta hai aur na hi customer support se koi proper update milta hai. Har baar call karne par sirf false commitments milti hain. Bilkul unreliable brand hai, apna paisa waste mat kijiye."

Lodówka niby dają gwarancję na 10 lat na kompresor ale gdy już Ci on padnie (a padł po 3 latach), to zrobią wszystko żeby nie dokonać naprawy na swój koszt. 3 miesiące pisania mail na nic. Naprawa wyceniona wstępnie na 1900 zł (zostałem też poinformowany że to może być nie koniec kosztów) - do tego zapłaciłem za wizytę serwisanta 400 zł. Lepiej kupić nową lodówkę i nie pchać się w produkty marki Haier - obsługa posprzedażowa gwarancji 0/10

Support kontaktiert wegen klimaanlage
Nach der ersten rückmeldung die leider nichts gebracht hat seit 2 wochen keine antwort mehr dabei liegt es nicht am gerät sondern an der app

One of third class service of after sales.

Ho acquistato una lavatrice a novembre 2025, ad agosto 2026 il touch della lavatrice non ha più funzionato. Ho cominciato ad usare la lavatrice dall'app per farla funzionare e ho chiamato il tecnico. Purtroppo, per mia mancanza, ho perso lo scontrino e il tecnico ha detto che devo cambiare il pezzo. Oltretutto dall'app mi è sparita l'icona e nn riesco più a usarla. Cambierò la lavatrice di un'altra marca e sicuramente sarò più fortunata

I purchased this Haier refrigerator expecting good quality and reliable after-sales service, but my experience has been extremely disappointing.

The refrigerator developed a cooling problem when it was barely around 2 years old. What is even more frustrating is that the issue has remained unresolved for nearly 2 months, despite repeatedly contacting Haier customer service.

The service experience has been very poor. There has been a lack of proper communication, repeated delays, and no clear resolution. We were even asked to take the refrigerator to a workshop, which is extremely difficult and impractical for us. We requested proper support for transportation/service, but getting a satisfactory response has been a struggle.

Recently, a Haier representative assured us that the required parts would arrive and the repair would be completed within about 7 days. We waited patiently based on that assurance, but even after 5 days, there was still no proper update or communication.

For a refrigerator that is only around 2 years old, this level of service is unacceptable. The product may look good, but after-sales service is equally important, and unfortunately Haier has seriously disappointed us in this regard.

I would strongly suggest potential buyers think carefully about the after-sales service and customer support before purchasing a Haier refrigerator. I hope Haier takes this review seriously and finally resolves the issue instead of continuing to delay it.

Ho acquistato un frigorifero Haier il 31/08/2024. L' 08/08/2026 smette di funzionare. Contatto l' assistenza Haier (il frigorifero é in garanzia) subito mi fanno presente che il tecnico di zona è in ferie fino al 24/08/2026. Dopo ripetute telefonate mi assegnano altri 2 centri di assistenza ed entrambi rifiutano di intervenire perché risiedo in una zona della città non di loro competenza. Il 25/08/2026 interviene il tecnico e verifica che la scheda è rotta provvede quindi ad ordinarla rassicurandomi che al massimo in una(1) settimana la casa madre avrebbe inviato il pezzo. Ad oggi 11/09/2026, dopo 34 giorni senza frigorifero, la scheda non è ancora arrivata e il frigorifero è completamente inutilizzabile.
Assistenza pessima.

Wenn du Service willst, darfst du keine Maschine bei Haier kaufen. Waschmaschine defekt und los geht die endlose Schleife an Mails. Erst bei Haier, dann zum externen Kundendienst, dann zurück zu Haier und jetzt wieder zum externen Kundendienst. Maschine ist 6 Wochen defekt, passiert ist gar nichts. Zum Glück haben wir noch unsere alte Maschine. Die Krönung war der Hinweis per Mail, was bei der Maschine defekt sein könnte. Dumm nur, dass ich genau den defekt beschrieben habe. Das ist wir Reparatur durch Hand auflegen. Wenn ich bei Miele oder BSH anrufe, bekomme ich einen Sachbearbeiter und einen Termin. Bei Haier bekommst du erstmal viele Mails und Zeit. Nie wieder ... meine Frau wollte das Teil schon entsorgen.

Hayer Washpass: la lavatrice non e’ male ma l assistenza e’ pessima! Spesso finiscono le taniche e non te le hanno ancora mandate, per cui sei bloccato e non puoi lavare per giorni! Ce n’e’ sempre una! Se tornassi indietro non la attiverei

Haier customer servive provider in Muzaffarpur is not cable to identified iaaies, My freez has 4 time gas filled in 6 month but they canot identify issue.
Just only charging 2200 per filling charge customer. So its veey wost haier in bihar.

Haier, Hoover y Candy son lo mismo. Mi lavadora Hoover smart del pueblo tuvo un problema hace unos días. Llamé al servicio técnico. Dejé mis datos y me llamó un señor con fuerte acento americano. Yo tenía 2 opciones: la primera era pagar, por adelantado, 179€ por la visita y reparación de mi lavadora, piezas incluidas. La segunda: pagar durante 12 meses 18,90€ al mes (227€ al año) , mensualidad que cubría esta avería, la visita y cualquier avería posterior, dándome Hoover una lavadora nueva si la mía no tuviera arreglo. Elegí la primera opción. El técnico ha venido (han sido 2 días y estaba a 75km de mi casa). Mi lavadora Hoover está perfectamente. El problema es que la carga se desequilibra. Es decir que le tengo que estar haciendo compañía mientras lava, para pararla y recolocar la carga, cambiar el programa, etc., cada vez que vuelva a presentar un problema.
Al no haber avería, la visita cuesta 64€. Ahora Haier me tiene que reembolsar 115€.
He recibido una factura de reembolso de 95,04€ (00,04€???) y claro, he reclamado lo que falta. Realmente, si el técnico comprueba que la lavadora está impecable y bien anclada, si el problema es la configuración de fábrica del aparato, no sé por qué tengo que pagar esos 64€. Desde luego ni Hoover, ni Haier, nunca más.
Me han devuelto lo que me debían. La lavadora sigue igual. Conclusión: he tirado 64€. Nunca más ni Hoover ni Haier ni Candy.

I purchased a Haier ID6 built-in oven in November 25. I had an enginner out within 1 month as it was not reaching temperature. Now October 26 it has stopped working. I am having to wait 16 days for a repair agent to come and fix it. Their warranty service is a shambles. I would not recommend this product. It also has pyro cleaning which doesn't work. Avoid!

A fuir tout simplement.
Rarement vu un service client aussi malhonnête. Ne vous faites pas avoir - la garantie des 10 ans c est du flan
J appelle pour un problème de machine à laver on me dit de régler le problème moi même. Je rappelle en disant qu il y a un problème de pièce on me dit de me demerder avec Darty.
En gros ils ne vous aideront jamais

Für Probleme ist keiner zuständig, Kundendienst legt einfach auf

Not recommended. I bought a washer-dryer and unfortunately, it broke within a month. The washing machine started leaving white spots on clothes, and the display doesn’t work properly all the time.

The customer service has also been very disappointing. Despite the inconvenience and the trouble I’ve had to go through, there has been no compensation or meaningful resolution offered.

I regret ignoring the negative reviews when I made my purchase. Unfortunately, I’ve had to experience all of this myself, and that’s why I’m sharing my experience here now. I would not recommend this product or the level of customer service.

Lavatrice kg 10 neanche 9 mesi rumorosa alla centrifuga chiamo il 23 agosto 3 giorni x il tecnico dopo mando video x il pezzo rotto non ho ancora l'appuntamento da sperare che sia rotto solo quello servizio pessimo