Klook Travel レビュー

Dear Customer Yonyon,

Firstly, thank you for sharing your experience, based on the translation we regret what you’ve encountered in your recent Universal Studios Hollywood booking. Would you kindly provide us with more details of your booking reference numerber with us. This will allow us to access your booking records and correspondence, and rais your expereience to the relevant team or merchant for a future redmeption's enhancement.

Sincerely,
Mia

Dear Larc Marty
We thank you for raising your concerns and sharing feedback on your experience - it is regrettable that things weren't up to your expectations during your booking with us.
This isn't what we'd hoped to hear and will be taking this as honest, constructive feedback to share within the team and merchants.
Please provide more details of your booking by clicking to this link https://s.klook.com/mzx66o so we can look into this for you?
We appreciate your kind support towards us and we hope to be able to provide you with a better experience on your next booking with us.

Sincerely
Jenny K

Dear Customer, Thank you for choosing Klook and taking time to leave us a review. We're sorry to hear about the experience. Your feedback related has been passed on to the relevant team for future improvement. We truly understand that to have an easy and smooth experience are crucial part of a great travel journey. Thank you for your support! Cherie

Hi Shuhei, Got it! We're working hard to bring this up to a 5 star next time :) Cheers Jenny k

Thank you for your positive review! We're glad to be your travel companion of choice.
Cheers,
Angela L.

Thank you for your kind words. We hope to further improve to get a 5-star from you next time! Yours truly - Iki P.

Hi Wu Tsung Tse,

Thank you for this stellar review! We'll keep working to provide you with the most joyful experience possible.

Cheers,
Vivien

Dear Customer
You've definitely put a smile on our faces with this review.
Cheers
Jenny k

Hi Motohisa Kato,
We take feedback and comments seriously. We promise to improve our service to ensure we provide you with better service in the near future. Yours truly - Iki P.

Dear Customer
Thank you for such a stellar review, it makes our day!
Cheers Jenny k

Hi Pad Yuki,
Thank you for supporting us! Our goal is to guarantee joy to everyone so we're glad we got this right. Yours truly - Iki P.

Hi Daiki Takai, your review is filling our hearts with joy! All the best on your travels! :) Cheers Jenny k

Hi Yuri! The pleasure is ours. Thank you for this stellar review! We'll keep working to provide you with the most joyful experience possible. In the meantime, stay well! Fendy K.