IMDb RATING
7.6/10
1.7K
YOUR RATING
A two-hour backdoor pilot of the TV series with the same name that focuses on four postal workers who take it upon themselves to track down intended recipients of undeliverable mail.A two-hour backdoor pilot of the TV series with the same name that focuses on four postal workers who take it upon themselves to track down intended recipients of undeliverable mail.A two-hour backdoor pilot of the TV series with the same name that focuses on four postal workers who take it upon themselves to track down intended recipients of undeliverable mail.
- Director
- Writers
- Stars
- Awards
- 2 nominations total
Yan-Kay Crystal Lowe
- Rita Haywith
- (as Crystal Lowe)
Benjamin Hollingsworth
- Charlie
- (as Ben Hollingsworth)
Michael P. Northey
- Jerry Polevich
- (as Michael Northey)
- Director
- Writers
- All cast & crew
- Production, box office & more at IMDbPro
Featured reviews
Shane (Kristen Booth) is getting her dream job, she thinks. This young lady has been sent to revamp the Postal System's dead letter office in a Western town. But, when she arrives, she learns that it is NOT the job she was promised. Andrea (Daphne Zuniga) the overbearing boss tells S too bad, a transfer takes six weeks. Yet, once Shane actually meets the crew that deals with misplaced letters, Oliver (Eric Mabius) and his two assistants, she learns these folks may have something going in their old-fashioned ways. Most importantly, the group stumbles on a love letter that should have been delivered a year ago. What's more, the woman who wrote it may have a fatal illness and not be able to meet the gentleman she wrote to, making plans for An Affair to Remember type re-union. As Shane and Oliver start to track this woman, they uncover more and more secrets. Since when is the DLO a detective agency? Since always! This darling film was offered from Hallmark and made into a series. Who else in the world is making such great romantic comedies? NO ONE! As the two principals, Mabius and Booth are just terrific but so are the entire rest of the cast. Likewise, the costumes, script, settings, and direction are blue ribbon winners. So, you feel abandoned by Hollywood, right romcom fans? This viewer does which is why she says HOORAY FOR HALLMARK. May this company NEVER disappear from the earth, not with terrific films like this coming time and again.
This is a lovely well thought-out movie, that is well directed and superbly acted by a talented cast, headed by one of my favourite actors, Eric Mabius. who I originally saw in The Crow: Salvation.
I really loved the idea of the "Lost Letter Department" whose sole job is to get the undelivered mail to where it's intended destination. If they cannot read the address on the envelope then they are allowed to open the letter, but they are only allowed to read as far as they need so they can deduce a delivery address, as it's a federal offense to tamper with mail.
In this case, though, they keep running into problems in determining the destination so they have to keep reading. As they do the viewer is shown the story of the letter's writer and becomes embroiled in their tale.
The reason this works is the juxtaposition of the two ongoing stories, as well as the different characters within each. It gives quite a lot of detail to keep you interested and entertained.
Eric Mabius plays Oliver O'Toole who is a stuffed shirt, but with a heart of gold. He likes his rules and regulations though if there's a logical explanation to circumnavigate the rules to get the desired outcome, then he will. He is a solid and strong character, a good lead.
Kristin Booth portrays Shane McInerney, "Miss McInerney" as Oliver likes to call her and the chemistry between them is nice. She comes to the Lost Letter Department by accident and can only get redeployed to her desired department after a couple of months. Even though she isn't good at hiding her disappointment, it's Shane who is pivotal in pushing the investigation to its conclusion. It's her curiosity and enthusiasm that help make her a well thought-out character.
Then you have the two "Side-Kicks" Rita Haywith and Norman Dorman, played nicely by Crystal Lowe and Geoff Gustafson. These are the "Geeks" of the Lost Letter Department, but add a depth to the team, which makes the show stronger.
Even though there are some adult issues represented in the story these are handled with maturity and in a light manner. This is not a doom and gloom show, and for that reason I loved it.
What works really well is the great direction, it cannot be easy to intertwine two stories and keep it well paced and smooth. The director makes this look effortless, all adding to the enjoyability of the movie.
I would recommend this to everybody, especially the lovers of heart- warming tales.
I really loved the idea of the "Lost Letter Department" whose sole job is to get the undelivered mail to where it's intended destination. If they cannot read the address on the envelope then they are allowed to open the letter, but they are only allowed to read as far as they need so they can deduce a delivery address, as it's a federal offense to tamper with mail.
In this case, though, they keep running into problems in determining the destination so they have to keep reading. As they do the viewer is shown the story of the letter's writer and becomes embroiled in their tale.
The reason this works is the juxtaposition of the two ongoing stories, as well as the different characters within each. It gives quite a lot of detail to keep you interested and entertained.
Eric Mabius plays Oliver O'Toole who is a stuffed shirt, but with a heart of gold. He likes his rules and regulations though if there's a logical explanation to circumnavigate the rules to get the desired outcome, then he will. He is a solid and strong character, a good lead.
Kristin Booth portrays Shane McInerney, "Miss McInerney" as Oliver likes to call her and the chemistry between them is nice. She comes to the Lost Letter Department by accident and can only get redeployed to her desired department after a couple of months. Even though she isn't good at hiding her disappointment, it's Shane who is pivotal in pushing the investigation to its conclusion. It's her curiosity and enthusiasm that help make her a well thought-out character.
Then you have the two "Side-Kicks" Rita Haywith and Norman Dorman, played nicely by Crystal Lowe and Geoff Gustafson. These are the "Geeks" of the Lost Letter Department, but add a depth to the team, which makes the show stronger.
Even though there are some adult issues represented in the story these are handled with maturity and in a light manner. This is not a doom and gloom show, and for that reason I loved it.
What works really well is the great direction, it cannot be easy to intertwine two stories and keep it well paced and smooth. The director makes this look effortless, all adding to the enjoyability of the movie.
I would recommend this to everybody, especially the lovers of heart- warming tales.
Wow! What a heart-tugging, tear-jerking of a movie for anyone who is genuinely romantic and still believes in the power of good old fashioned true love between a woman and a man. No bad words, nothing really indecent...very innocent, yet, true to real life happenings between every day people. Also, it nicely portrayed how both the US Post Office and the Cyber world otherwise known as the internet/world wide web can successfully coexist and benefit one from the other to achieve common goals.
Both my husband and I enjoyed this movie very much. We didn't know until after we watched it that it was the pilot for a series. We are looking forward to seeing more entertaining stories with this wonderful cast. I don't know if the US Post Office actually has a Dead Letter Office, but the portrayal of this concept was charming.
It is so refreshing in this day and age to have something interesting to watch that doesn't revolve around violence and crime. It had great writing with enough little twists and turns to keep things interesting. We have seen Eric Mabius in other Hallmark movies. He does such a great job. All of the actors were perfectly cast. We highly recommend this movie.
It is so refreshing in this day and age to have something interesting to watch that doesn't revolve around violence and crime. It had great writing with enough little twists and turns to keep things interesting. We have seen Eric Mabius in other Hallmark movies. He does such a great job. All of the actors were perfectly cast. We highly recommend this movie.
I love quirky shows. The Librarians. Eureka. Warehouse 13. They take the edge off in an increasingly edgy world, especially in 2020-21. This franchise is definitely quirky, although with this movie it starts out a little more on the normal side than what it is later.
The four principle actors are so good at their roles. If you've seen Eric Mabius in a Hallmark romance movie, you might not recognize him. Oliver is a man of rigid principle and faith. Shane is a woman with tenacity. She too has faith, she just doesn't know it yet. There is a definite future for these two because Mabius and Booth have great chemistry. So many people love Crystal Lowe and she deserves it. I said you wouldn't recognize Mabius in a "normal" movie. Double that for Lowe. Yet she is great in both kinds of roles. Rita is unique. And quirky. Geoff Gustafson has a difficult role because it's not quite clear who Norman Dorman is yet, and even all these years later his character is evolving.
As much as I loved the regular cast, Laci J Mailey and Benjamin Hollingsworth blew me away. Their chemistry was nitroglycerin. I'm really sorry Mailey hasn't been more prominent on Hallmark in recent years, beyond her role on Chesapeake Shores.
There's a mystery to be solved, and the as yet unnamed Postables are on the case. The viewer gets far more information than the Postables should have, but somehow they are more privy to it than should be given the size of the letter. Even the viewer can't quite see everything yet, but the outcomes are predictable. But even if predictable, the viewer can't wait to see it unfold.
There are plot holes galore. I let them pass over me, but I will mention a some. Charlie's lawyer acts like you have to prove innocence rather than establish doubt. Then things don't process through the criminal justice system nearly as fast as it did here. I'm pretty sure all postal employees have a union so Andrea's threats exceed her actual authority. And of course, every episode of SSD is followed with a disclaimer that the movies aren't consistent with USPS procedures. It would be easy to get hung up on these, but if you are willing to let them pass, there is a lot of fun to be had.
The four principle actors are so good at their roles. If you've seen Eric Mabius in a Hallmark romance movie, you might not recognize him. Oliver is a man of rigid principle and faith. Shane is a woman with tenacity. She too has faith, she just doesn't know it yet. There is a definite future for these two because Mabius and Booth have great chemistry. So many people love Crystal Lowe and she deserves it. I said you wouldn't recognize Mabius in a "normal" movie. Double that for Lowe. Yet she is great in both kinds of roles. Rita is unique. And quirky. Geoff Gustafson has a difficult role because it's not quite clear who Norman Dorman is yet, and even all these years later his character is evolving.
As much as I loved the regular cast, Laci J Mailey and Benjamin Hollingsworth blew me away. Their chemistry was nitroglycerin. I'm really sorry Mailey hasn't been more prominent on Hallmark in recent years, beyond her role on Chesapeake Shores.
There's a mystery to be solved, and the as yet unnamed Postables are on the case. The viewer gets far more information than the Postables should have, but somehow they are more privy to it than should be given the size of the letter. Even the viewer can't quite see everything yet, but the outcomes are predictable. But even if predictable, the viewer can't wait to see it unfold.
There are plot holes galore. I let them pass over me, but I will mention a some. Charlie's lawyer acts like you have to prove innocence rather than establish doubt. Then things don't process through the criminal justice system nearly as fast as it did here. I'm pretty sure all postal employees have a union so Andrea's threats exceed her actual authority. And of course, every episode of SSD is followed with a disclaimer that the movies aren't consistent with USPS procedures. It would be easy to get hung up on these, but if you are willing to let them pass, there is a lot of fun to be had.
Did you know
- TriviaShown in the UK by Channel 5 on 23 June 2015 under the title "Lost Letter Mysteries"
- GoofsAll entries contain spoilers
- ConnectionsFollowed by Signed, Sealed, Delivered (2013)
Details
- Runtime
- 1h 27m(87 min)
- Color
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