GRT Financial Reviews

2,681  Excellent
TrustScore 4.5 out of 5

4.5

In the Credit Counseling Service category

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Reviews4.5

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Rated 5 out of 5 stars

100% would recommend to friends and…

100% would recommend to friends and family. Step by step process, been precise on what to expect. It's a relief to have the help to process all this into order.

Date of experience: 17 September 2024


Rated 5 out of 5 stars

Pay them on tkme

Every time I call, it's a very professional and nice relaxing conversation. no one has beat around the bush and everything is up front in the beginning. My emails get awnsered in a good timely manner as well.

Date of experience: 28 August 2024

Reply from GRT Financial

David, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving excellent service, we look forward to your continued program success.


Rated 5 out of 5 stars

After only 4 months

After only 4 months, they are already negotiating with great success. I finally see a light at the end of the tunnel.

Date of experience: 06 September 2024

Reply from GRT Financial

Beth, thank you for taking the time to review your recent experience with GRT Financial! We look forward to your continued program success.


Rated 5 out of 5 stars

So far

So far, as I am in the beginning stage the experience has been very good. I am feeling so much better about my finances. I appreciate everything you all are doing for me

Date of experience: 30 August 2024

Reply from GRT Financial

Cindy, thank you for taking the time to review your recent experience with GRT Financial! Congratulations on your recent program success.


Rated 5 out of 5 stars

Always On point ! Fabulous customer service!!!

at the beginning we were not even sure if GRT can help with our debt problem ! I thought it was scam too , but every customer service they have , are soo awesome, they are friendly, professional and always have the answers for all of the questions and found solutions for the problem i have , thank you GRT !!

Date of experience: 29 August 2024

Reply from GRT Financial

Ancilla, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving excellent service, we look forward to your continued program success.


Rated 5 out of 5 stars

Customer Services are very…

Customer Services are very knowledgeable, And when I call there is no long waiting on the phone.

Date of experience: 12 September 2024

Reply from GRT Financial

Linda, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving excellent service, we look forward to assisting you throughout the remainder of your program.


Rated 5 out of 5 stars

You're not alone.

We feel that from our first contact with GRT Financial we were not alone anymore in trying to solve our financial problems. You gave us such a wealth of information to refer to at every step of our journey its been easy to be successful to advance through to our goal. Also ,everyone we've talked to has been so kind and helpful in guiding us through this process. Thank you GRT!

Date of experience: 19 August 2024

Reply from GRT Financial

Kenneth and Ann, thank you for taking the time to share your GRT Financial experience! Congratulations on taking the steps toward financial freedom, we'll be by your side throughout the remainder of your program.


Rated 5 out of 5 stars

Friendly helpful Advise

Everyone I’ve spoke with has been very helpful and supportive. They took me step by step explaining what I needed to do. Now I feel more at ease about my debt knowing it is being taken care of in the best possible way. I can call anytime and there’s always someone there to answer my questions or just to give me reassurance that everything is gonna work out.

Date of experience: 22 August 2024


Rated 1 out of 5 stars

Beware !

Be VERY careful when responding to one of this company's mailers..... deceptively soliciting your business by offering loans to consolidate high interest debt......
They are a debt restructuring entity who will take over your debt, allowing it to go 90 to 120 days past due in order to compell your creditors to negotiate on your behalf...... all the while claiming it will have no impact on your credit. What BS !!! Of course such delinquency will have an adverse impact on your credit score... duh !
While you are waiting for them to destroy your credit for you, they force you to pay them a monthly amount for the supposed "loan" they are giving you at a low interest rate in order to pay off your creditors !
Dont fall for these predatory and deceptive business practices.

Date of experience: 09 September 2024


Rated 5 out of 5 stars

They talk the talk and walk the walk

They talk the talk and walk the walk, they are doing what they said they were going to do to get my credit to come down quicker than I was doing paying on it

Date of experience: 04 September 2024

Reply from GRT Financial

Raymond, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you received excellent service, we look forward to your continued program success.


Rated 2 out of 5 stars

I did not receive the email with the…

I did not receive the email with the information I requested. First I need the email address where I should send the negotiations I have received. Secondly, I asked for the fees to be canceled and she said she would do that and send me the email and I didn't receive anything.

Date of experience: 30 August 2024

Reply from GRT Financial

Je, thank you for taking the time to share your recent GRT Financial experience. We've escalated your file to our Client Services Team so the requested information can be provided to you; we apologize for this delay and look forward to assisting you throughout the remainder of your program.


Rated 5 out of 5 stars

Very reassuring that eventually my…

Very reassuring that eventually my credit will be straightened out gave me some kind of Peace of mind

Date of experience: 21 August 2024

Reply from GRT Financial

Peggy, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving excellent service, we look forward to your continued program success.


Rated 5 out of 5 stars

GRT is handling my debt and getting…

GRT is handling my debt and getting agreements. I wish the process was a little faster but I feel they are working hard to take care of the debts.

Date of experience: 29 August 2024

Reply from GRT Financial

Thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving excellent service, we look forward to assisting you throughout the remainder of your program.


Rated 1 out of 5 stars

Make sure to record conversations

When speaking to GRT financial representatives over the phone, I’ve received different answers from different agents. Rather than feeling enlightened and supported by this company I have felt robbed and taken advantage of.

Date of experience: 23 April 2024


Rated 5 out of 5 stars

Great experience

Everyone has been nice and helpful, communication is clear, and I've received updates frequently.

Date of experience: 04 September 2024

Reply from GRT Financial

Christina, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving excellent service, we look forward to assisting you throughout the remainder of your program.


Rated 5 out of 5 stars

So far they've been able to patiently…

So far they've been able to patiently answer all of my questions. This is a scary adventure to take on but GRT has been right there with me so far.

Date of experience: 03 September 2024

Reply from GRT Financial

Brady, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving excellent service, we look forward to assisting you throughout the remainder of your program.