ITNest New Zealand Reviews

67  Excellent
TrustScore 4.5 out of 5

4.7

In the Computer Store category

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Reviews4.7

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Rated 5 out of 5 stars

Excellent super-fast turn around

Excellent super-fast turn around. I felt secure about the payment, and the package arrived in less than two days. The big winner was the cost being almost one-third of a similar competitive online retailer. Thank you ITNest

Date of experience: 23 July 2024


Rated 5 out of 5 stars

KENSINGTON MAGPRO MAGNETIC PRIVACY SCREEN

The privacy screen is perfect, there is no reflection which is the main reason I needed it as my room gets full sun and there was no getting away from it. I have wanted one for over a year but was put off by reviews saying that anti-glare screens didn't help with reflection. Well this Kensington screen cannot be faulted, I love it. Also the service was amazing, I ordered it on Saturday and received it on Monday morning.

Date of experience: 06 September 2021


Rated 5 out of 5 stars

Excellent price and quick delivery

I would definitely recommend IT Nest. Placed my order and it was delivered less than 24 hours later. Got exactly what I wanted, and a significantly better price than other retailers were advertising. I will definitely be using them next time I'm looking for IT equipment.

Date of experience: 16 January 2023


Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, best price hands down. You cannot ask for better service, I will 100 percent use ITNest again

Date of experience: 17 July 2024


Rated 5 out of 5 stars

5 Star service for new customer

I have never heard of you guys before (I do the hardware ordering for our software company) But you had in stock what I couldn't get anywhere else. Very prompt service, and a phone call when one of the items I ordered was going to be delayed. I'll certainly keep using you guys if you keep up with teh same amazing service

Date of experience: 21 June 2021


Rated 5 out of 5 stars

Amazing service

Amazing service. Hassle free and fast. I will definately shop with ITNest again.
Great product, even in lockdown and being rural delivery I had my purchase by the end of that same week.
Recommended retailer.

Date of experience: 29 August 2021


Rated 5 out of 5 stars

No problems and quick delivery

Never ordered from this business before and couldn’t find much information on them so wasn’t exactly sure what to expect but had no problems with the order and delivery was very quick. Thanks!

Date of experience: 20 October 2022


Rated 5 out of 5 stars

Great and fast service

Great and fast service! Received my delivery very quickly. Well packaged and good quality. Instructions for easy set up of new monitor! Appreciate the quick and efficient service - thank you

Date of experience: 11 March 2021


Rated 5 out of 5 stars

A+ on price and shipping

Great price for the product I purchased, compared to other online retailers. A+ on shipping! It arrived in Invercargill within 2 days, I wasn't expecting that due to the recent cyclone in Auckland, and delays throughout the country.

Date of experience: 02 March 2023


Rated 5 out of 5 stars

Pleasantly surprised…

I was abit worried about this website being legit im glad my fears were unfounded product turned up and was delivered quickly

Date of experience: 19 September 2022


Rated 5 out of 5 stars

Fantastic service

Fantastic service. Bought items on Friday and delivered to Whakatane on Saturday!!! Will definitely purchase from again.

Date of experience: 27 January 2022


Rated 1 out of 5 stars

Probably the worst customer service EVER.

NEVER USE THIS COMPANY. The person on the phone was incredibly rude to the point where he was insulting and personally horrible. I purchased a very expensive microphone never unboxed and asked if he would exchange it for a different model. Honestly I though it would be and easy thing but he said take it like a man and dicontinued the conversation. Would have bought more from them but this guy really doesn't want repeat business.

Date of experience: 28 July 2021

Reply from ITNest New Zealand

Hi Matt,
Thank you for your feedback. Your product was delivered on the 14th of May and you ask to have it returned on the 28th of July. Unfortunately, due to the age of the order, we are unable to take it back. Apologies for this.


Rated 4 out of 5 stars

the service was amazingly quick arrived…

the service was amazingly quick arrived within one business day 3pm Friday & delivered 8am Monday as a long haul item. the only draw back was the price - but it was the only stockiest in NZ with the product on hand so we neeeded it now - so you have to pay a premium for this

Date of experience: 08 May 2022


Rated 5 out of 5 stars

Samsung S8 Tablet

Quick response to query & fast delivery. Product well protected & is what was expected

Date of experience: 19 August 2023