Paidnice Reviews 

29
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had many years when we never really enforced our late fees on invoices and chased customers for their payments, because it was an administrative nightmare. Now, with Paidnice, we actually manage to... See more

Company replied

Rated 5 out of 5 stars

Paidnice has made a noticeable difference in how we manage outstanding payments. It’s helped us issue late fees consistently and given us much better visibility over our debtors and overall debt track... See more

Company replied

Rated 5 out of 5 stars

Paidnice has been a great asset to our receivables process. The automations make my job so much easier as we are a small business and don't always have spare time. Paidnice has been so straighforward... See more

Company replied

Rated 4 out of 5 stars

The integration performs as advertised. It is easy to use for adding interest and late charges to our accounts receivable.

Company replied

Company details

  1. Accounting Software Company
  2. Software Company

Written by the company

Paidnice is award-winning accounts receivable automation for small and mid-sized businesses on Xero and QuickBooks Online. It enforces your payment terms on every invoice: consistent, best practice credit control and debtor management, run for you. You set your terms once. Paidnice applies them automatically: payment reminders by email and SMS from your own domain, late fees and interest on overdue invoices, prompt payment discounts, scheduled customer statements, payment plans, and escalation when accounts stay unpaid. Customers pay through a branded portal, and every action writes back to your ledger. The system applies the fee, so the conversation stays friendly and your terms carry weight. You stay the good guy. Paidnice plays the collector. The results our customers report: the average wait for payment cut in half within 30 days, and manual chasing down by up to 90%. Since 2022, businesses have put 1 million invoices and $1 billion through Paidnice. 🏆 Winner of the 2025 Xero Global Small Business App of the Year and the 2026 NZ Small Business App of the Year, with five-star ratings across the Xero App Store, Capterra and G2. Paidnice is a bootstrapped company built in Auckland, New Zealand, with a team across New Zealand, Australia and the Netherlands. The people who built the product are the people who answer your questions: support is same-day and in your time zone, every plan includes a free onboarding call, and there are no long-term contracts. Plans start at $69 a month with a free trial, and most teams are live in 15 minutes. Close the gap between invoice and payment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Paidnice Works Well for us!

Paidnice has made a noticeable difference in how we manage outstanding payments. It’s helped us issue late fees consistently and given us much better visibility over our debtors and overall debt tracking. The platform is straightforward to use and has improved our follow-up process, saving time and reducing overdue accounts. Overall, it’s become a valuable part of our accounts workflow.

5 June 2026
Unprompted review
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Reply from Paidnice

Thanks, Ben. Consistency is exactly what late fees need to actually work, and clearer visibility over your outstanding invoices is what Paidnice's accounts receivable automation is built to give you. Glad it's tightened your follow-up process and brought your overdue accounts down. We're here whenever you need us. Cheers, Denym

Rated 5 out of 5 stars

Paidnice enables us to issue late fees

We had many years when we never really enforced our late fees on invoices and chased customers for their payments, because it was an administrative nightmare. Now, with Paidnice, we actually manage to not only enforce late fees but also get paid earlier and more on time.

4 June 2026
Unprompted review
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Reply from Paidnice

Thank you, Andreas. The administrative burden of enforcing late payment terms is exactly why most businesses let overdue invoices slide, and why cash flow suffers. Paidnice automates late fee calculation, overdue invoice reminders, and payment escalation workflows directly inside Xero, so you get consistent accounts receivable automation without the manual effort. Really pleased it's working well for your team. Thanks, Denym

Rated 5 out of 5 stars

Best way to get paid on time

Paidnice runs on autopilot with little to no effort from users. It is very user friendly and so easy to set up. Since implementing Paidnice, our average debtor's days have been reduced drastically, adding so much value to the business that it basically pays for itself. The Paidnice development team keep finding innovative and forward-thinking ways to automate more and more tasks and they release new features that are genuinely useful in solving real world issues in the accounting environment.

13 April 2026
Unprompted review
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Reply from Paidnice

Thank you so much for the kind words! Reducing debtor days is exactly what Paidnice is built for, automated late fees, payment reminders, and AR enforcement that runs in the background so your team doesn't have to chase. Thrilled it's delivering real ROI for your business! Thanks, Denym

Rated 5 out of 5 stars

Easily automating collections

They've made it easy to automate collection protocols for a variety of custom scenarios, in a way that easily integrates into Quickbooks and is extremely reliable.

13 April 2026
Unprompted review
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Reply from Paidnice

Thanks Rosie, great to hear Paidnice is reliably handling your collections workflows inside QuickBooks. Flexibility across custom scenarios is something we've put a lot of work into. Cheers, Denym

Rated 5 out of 5 stars

Paidnice has been very useful for our…

Paidnice has been very useful for our company. We have seen an increase in our overall accounts receivables since using the software. Having the options to schedule reminders and automatically apply late fee has been a game changer

17 December 2025
Unprompted review
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Reply from Paidnice

Thanks Debbie-Ann! We really appreciate it. Awesome to hear Paidnice is lifting your accounts receivable results with scheduled invoice reminders and automatic late fee automation. Thanks, Denym.

Rated 5 out of 5 stars

PaidNice is a Game Changer

Before PaidNice, our collections process was manual and time-consuming. Since we started using it, we've successfully streamlined our workflow from initial reminder to final payment. The platform has automated key steps, reduced errors, and given our team more time to focus on strategic tasks rather than administrative overhead. It's made a tangible difference in our cash flow.

3 November 2025
Unprompted review
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Reply from Paidnice

Thanks for the fantastic feedback, Jose! Great to hear Paidnice has helped streamline your accounts receivable process, automating reminders, late fees, and statements makes all the difference in getting paid faster and improving cash flow. Thanks, Denym

Rated 5 out of 5 stars

Paidnice has built an excellent product

Paidnice, Denym and his team have built an excellent product, knows the product well and it does exactly what it says on the tin. Not just is it an exceptional product but the team obviously understood the purpose of the product before making it and adding new features which is rare from tech companies in the modern market.

Highly recommended and a excellent product.

16 October 2025
Unprompted review
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Reply from Paidnice

Thanks Nathan, your feedback and support are invaluable. Our goal is to create the gold standard of accounts receivable software for thriving businesses, like yours, worldwide. Your decision to trust Paidnice to automate your end-to-end AR processes is a huge endorsement of that vision. We're here for you whenever you need us. Cheers, Denym

Rated 5 out of 5 stars

Definitely Worth The Money

Paidnice handles managing late invoices and automatically adding the late fees without any manual need from my end. This totally saves time for the business owner to focus on more important things.

28 July 2025
Unprompted review
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Reply from Paidnice

Appreciate the positive feedback, Ryan! Automating late fees and invoice follow-up is a core part of what makes Paidnice such a powerful AR automation tool for business owners. Glad it’s saving you time and keeping your accounts receivable on track. Thanks, Denym

Rated 5 out of 5 stars

service works and not too hard to setup…

service works and not too hard to setup with xero.

8 July 2025
Unprompted review
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Reply from Paidnice

Thanks Goran! Great to hear you found Paidnice easy to set up with Xero. We aim to simplify AR automation without adding complexity to your existing accounts receivable tools. Thanks, Denym

Rated 5 out of 5 stars

Great App

Fairly easy to use without experince, follows up on invoices for me so I dont have to, saves time and allows me to get on with my day

27 May 2025
Unprompted review
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Reply from Paidnice

Brilliant to hear that Paidnice is helping you automate your invoice follow ups and other parts of the accounts receivable process so that you can get on with your day! Thanks, Denym

Rated 5 out of 5 stars

Easy-to-use platform

Easy-to-use platform! It has been incredibly beneficial for our business, allowing us to send quote reminders effortlessly—ensuring we no longer leave funds on the table. Additionally, it helps us update our projected future work more accurately. The automation feature has saved us hours by eliminating the need to send quote follow-up emails manually on Xero.

25 February 2025
Unprompted review
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Reply from Paidnice

Thanks for the fantastic review! We're thrilled to hear how much time our automation features are saving you. Here's to more efficiency, and less hassle!

Rated 5 out of 5 stars

Automation Game Changer

Automating invoice reminders and late fee assessments has been a huge time savings for my business. I spend almost no time chasing accounts and never have to assess or police late fees on my own. I like all the options for customization of customer groups. I make the fee of this app back and more in collecting late fees -- so worth it!

30 December 2024
Unprompted review
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Reply from Paidnice

Thanks for such a fantastic review! Great to hear how our automation is helping you save time and easily handle those late fees. The customization options are a game-changer, right? Really appreciate you sharing your experience!

Rated 5 out of 5 stars

Links easily with Xero and provides and…

Links easily with Xero and provides and one point dashboard to manage overdue debtors.

3 October 2024
Unprompted review
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Reply from Paidnice

Thanks for highlighting how easily Paidnice integrates with Xero, Simon. We're glad our dashboard is helping you manage overdue debtors efficiently. Thanks, Denym

Rated 5 out of 5 stars

Gamechanger

After carefully considering various options, we opted for Paidnice, and it has truly transformed our operations. The time-consuming task of chasing debt and sending statements is now a thing of the past, as everything is handled automatically. Our communications are sent from our own domain via email, giving them a professional and personalized touch. This program seamlessly integrates with Xero and has significantly improved our processes.

24 October 2024
Unprompted review
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Reply from Paidnice

Richard, we love hearing how Paidnice has transformed your collections process and added a personalized touch. Thanks for trusting us to help streamline your workflows. Cheers, Denym

Rated 5 out of 5 stars

Automated Penalties, Statements & Prompt Payment Discounts

Love the automated statements & the ease of automatically adding penalties & interest to overdue invoices. This is the first app I've used that can also offer automated prompt payment discounts.

9 September 2024
Unprompted review
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Reply from Paidnice

Thank you for your fantastic review, Rachel! We're thrilled to hear that you're loving our automated features, especially the statements and the ability to add penalties and interest automatically. It's great to know that our unique prompt payment discount automation is making a difference for you. We're always striving to make getting paid easier and faster for our users.

Rated 5 out of 5 stars

Paidnice has been a great asset to our company

Paidnice has been a great asset to our receivables process. The automations make my job so much easier as we are a small business and don't always have spare time. Paidnice has been so straighforward to set up and where I've had questions, their support has been terrific! They are constantly adding new features that simplify our accounts payables.

9 July 2024
Unprompted review
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Reply from Paidnice

Thanks for your review, Hannah! We're thrilled to hear that Paidnice is making your receivables process smoother and saving you valuable time. We appreciate your support and are here if you need anything! Cheers, Denym

Rated 5 out of 5 stars

We've been getting paid much faster…

We've been getting paid much faster and more often since using Paidnice. The Paidnice team is very responsive, has excellent communication, and is open to suggestions for improving their app. I love the automatic discounts, late fees, and email/SMS reminders.

8 July 2024
Unprompted review
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Reply from Paidnice

Thanks, Will! We're thrilled to hear that Paidnice is helping you get paid faster and more consistently. Always here if you need anything! Cheers, Denym

Rated 5 out of 5 stars

Great product and outstanding service

Wow, I mean, it's always nice when a product actually does what it says but when it's also really user friendly and intuitive that's marvellous. When you have a question and you get a one-on-one video call with one of the team (in my country) within the same day and they are incredibly knowledgeable AND invite you to a new function that's in user testing and very helpful to your business...well, I'd give Paidnice 10 stars if I could. Highly recommend and very worth the reasonable price of investment.

22 March 2024
Unprompted review
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Reply from Paidnice

Thank you so much for your review, Laura! Glad to hear that Paidnice is not only meeting your expectations but exceeding them. Always here if you need anything! Thanks, Denym.

Rated 5 out of 5 stars

Exceptional App and Service

So happy with the service provided by Ashley at Paidnice. The best service I have had from anyone in years. The product does exactly what it says and we are thrilled to have changed to sending invoices and statements via PaidNice instead of through Xero. Thanks to the team for the excellent service provided.

1 July 2024
Unprompted review
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Reply from Paidnice

Thank you for your wonderful review Anna! We're glad Paidnice is making a real difference in your invoicing process. We're always here to help! Thanks, Ashley.

Rated 5 out of 5 stars

Great team and app

Paidnice has been very helpful in reminding our clients when their invoices are due. Simple to setup and has features such as SMS and email reminders, furthermore, the ability to add administration fees / late fees to overdue invoices does entice usually late-paying clients to pay on time.

Additionally, the support team is prompt, answers all questions in detail and has even added features we thought were important for us to have.

Thanks heaps, keep up the fantastic work.

1 July 2024
Unprompted review
Paidnice logo

Reply from Paidnice

Thanks for the awesome feedback, Tony! It's great to hear Paidnice is making a difference for your business. We love that you're finding our features helpful and that our team's been able to support you. We'll keep working hard to make Paidnice even better. Cheers, Denym

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