We had many years when we never really enforced our late fees on invoices and chased customers for their payments, because it was an administrative nightmare. Now, with Paidnice, we actually manage to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had many years when we never really enforced our late fees on invoices and chased customers for their payments, because it was an administrative nightmare. Now, with Paidnice, we actually manage to... See more
Company replied
Paidnice has made a noticeable difference in how we manage outstanding payments. It’s helped us issue late fees consistently and given us much better visibility over our debtors and overall debt track... See more
Company replied
Paidnice has been a great asset to our receivables process. The automations make my job so much easier as we are a small business and don't always have spare time. Paidnice has been so straighforward... See more
Company replied
The integration performs as advertised. It is easy to use for adding interest and late charges to our accounts receivable.
Company replied
Paidnice is award-winning accounts receivable automation for small and mid-sized businesses on Xero and QuickBooks Online. It enforces your payment terms on every invoice: consistent, best practice credit control and debtor management, run for you. You set your terms once. Paidnice applies them automatically: payment reminders by email and SMS from your own domain, late fees and interest on overdue invoices, prompt payment discounts, scheduled customer statements, payment plans, and escalation when accounts stay unpaid. Customers pay through a branded portal, and every action writes back to your ledger. The system applies the fee, so the conversation stays friendly and your terms carry weight. You stay the good guy. Paidnice plays the collector. The results our customers report: the average wait for payment cut in half within 30 days, and manual chasing down by up to 90%. Since 2022, businesses have put 1 million invoices and $1 billion through Paidnice. 🏆 Winner of the 2025 Xero Global Small Business App of the Year and the 2026 NZ Small Business App of the Year, with five-star ratings across the Xero App Store, Capterra and G2. Paidnice is a bootstrapped company built in Auckland, New Zealand, with a team across New Zealand, Australia and the Netherlands. The people who built the product are the people who answer your questions: support is same-day and in your time zone, every plan includes a free onboarding call, and there are no long-term contracts. Plans start at $69 a month with a free trial, and most teams are live in 15 minutes. Close the gap between invoice and payment.
C/O 14537, Unit A Level Ground, 26 Hobson Street, 1010, Auckland, New Zealand
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paidnice has made a noticeable difference in how we manage outstanding payments. It’s helped us issue late fees consistently and given us much better visibility over our debtors and overall debt tracking. The platform is straightforward to use and has improved our follow-up process, saving time and reducing overdue accounts. Overall, it’s become a valuable part of our accounts workflow.
Reply from Paidnice
We had many years when we never really enforced our late fees on invoices and chased customers for their payments, because it was an administrative nightmare. Now, with Paidnice, we actually manage to not only enforce late fees but also get paid earlier and more on time.
Reply from Paidnice
Paidnice runs on autopilot with little to no effort from users. It is very user friendly and so easy to set up. Since implementing Paidnice, our average debtor's days have been reduced drastically, adding so much value to the business that it basically pays for itself. The Paidnice development team keep finding innovative and forward-thinking ways to automate more and more tasks and they release new features that are genuinely useful in solving real world issues in the accounting environment.
Reply from Paidnice
They've made it easy to automate collection protocols for a variety of custom scenarios, in a way that easily integrates into Quickbooks and is extremely reliable.
Reply from Paidnice
Paidnice has been very useful for our company. We have seen an increase in our overall accounts receivables since using the software. Having the options to schedule reminders and automatically apply late fee has been a game changer
Reply from Paidnice
Before PaidNice, our collections process was manual and time-consuming. Since we started using it, we've successfully streamlined our workflow from initial reminder to final payment. The platform has automated key steps, reduced errors, and given our team more time to focus on strategic tasks rather than administrative overhead. It's made a tangible difference in our cash flow.
Reply from Paidnice
Paidnice, Denym and his team have built an excellent product, knows the product well and it does exactly what it says on the tin. Not just is it an exceptional product but the team obviously understood the purpose of the product before making it and adding new features which is rare from tech companies in the modern market.
Highly recommended and a excellent product.
Reply from Paidnice
Paidnice handles managing late invoices and automatically adding the late fees without any manual need from my end. This totally saves time for the business owner to focus on more important things.
Reply from Paidnice
service works and not too hard to setup with xero.
Reply from Paidnice
Fairly easy to use without experince, follows up on invoices for me so I dont have to, saves time and allows me to get on with my day
Reply from Paidnice
Easy-to-use platform! It has been incredibly beneficial for our business, allowing us to send quote reminders effortlessly—ensuring we no longer leave funds on the table. Additionally, it helps us update our projected future work more accurately. The automation feature has saved us hours by eliminating the need to send quote follow-up emails manually on Xero.
Reply from Paidnice
Automating invoice reminders and late fee assessments has been a huge time savings for my business. I spend almost no time chasing accounts and never have to assess or police late fees on my own. I like all the options for customization of customer groups. I make the fee of this app back and more in collecting late fees -- so worth it!
Reply from Paidnice
Links easily with Xero and provides and one point dashboard to manage overdue debtors.
Reply from Paidnice
After carefully considering various options, we opted for Paidnice, and it has truly transformed our operations. The time-consuming task of chasing debt and sending statements is now a thing of the past, as everything is handled automatically. Our communications are sent from our own domain via email, giving them a professional and personalized touch. This program seamlessly integrates with Xero and has significantly improved our processes.
Reply from Paidnice
Love the automated statements & the ease of automatically adding penalties & interest to overdue invoices. This is the first app I've used that can also offer automated prompt payment discounts.
Reply from Paidnice
Paidnice has been a great asset to our receivables process. The automations make my job so much easier as we are a small business and don't always have spare time. Paidnice has been so straighforward to set up and where I've had questions, their support has been terrific! They are constantly adding new features that simplify our accounts payables.
Reply from Paidnice
We've been getting paid much faster and more often since using Paidnice. The Paidnice team is very responsive, has excellent communication, and is open to suggestions for improving their app. I love the automatic discounts, late fees, and email/SMS reminders.
Reply from Paidnice
Wow, I mean, it's always nice when a product actually does what it says but when it's also really user friendly and intuitive that's marvellous. When you have a question and you get a one-on-one video call with one of the team (in my country) within the same day and they are incredibly knowledgeable AND invite you to a new function that's in user testing and very helpful to your business...well, I'd give Paidnice 10 stars if I could. Highly recommend and very worth the reasonable price of investment.
Reply from Paidnice
So happy with the service provided by Ashley at Paidnice. The best service I have had from anyone in years. The product does exactly what it says and we are thrilled to have changed to sending invoices and statements via PaidNice instead of through Xero. Thanks to the team for the excellent service provided.
Reply from Paidnice
Paidnice has been very helpful in reminding our clients when their invoices are due. Simple to setup and has features such as SMS and email reminders, furthermore, the ability to add administration fees / late fees to overdue invoices does entice usually late-paying clients to pay on time.
Additionally, the support team is prompt, answers all questions in detail and has even added features we thought were important for us to have.
Thanks heaps, keep up the fantastic work.
Reply from Paidnice
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.