This is my best courier service. That absolute delivery time detail is everything, makes planning my day easier. What’s best? You’ve never failed on that exact time, never delayed even though that wil... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Worlds greatest delivery. I bet these guys would deliver packages even if all the roads got destroyed by asteroids. I even bet they would deliver a package to a dead man by turning into a ghost... See more
smooth delivery but always delivers to a parcel locker further from home whereas I have two budbee parcel counters less than 100m from where I live. with such short pick up times, it should be closest... See more
It was easier than I imagined. I found Budbee lockers inside the Albert Heijn near my house. I was apprehensive about the email instructions, which seemed complicated at first glance, but generating t... See more
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very inconvenient
Very inconvenient. Not so many locations nearby and the locker was constantly full. It feels like you have to chase a locker to make a return.
I didn't choose it
I didn't choose it, i wouldn't choose it in the future. Really slow delivery service.
The driver called me when he was on his…
The driver called me when he was on his way. Loved this aspect
Top service 👍🏻👍🏻
Very fast and convenient
The customer service is good but the…
The customer service is good but the delivery time is a problem, it takes more then 5 days to arrive at a locker budbee
Simple and easy.
Very nice to have somewhere to pick up…
Very nice to have somewhere to pick up parcel close from home
They provide a 10/10 service
They provide a 10/10 service, agile and efficient, everything arrives in perfect condition and the packaging is very good.
Altogether good experience.
Not bad pick-up locations
I picked another pick up location. Otherwise all went well
Convenient solution.
convenient
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.