Best CRM Software in Africa - Page 10
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Compare the Top CRM Software in Africa as of November 2025 - Page 10
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1
InputKit
InputKit
A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.Starting Price: $30 per month -
2
SmileBack
SmileBack
SmileBack® is the only customer feedback system designed specifically for MSPs, and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience. Understand how your customers feel about your service with a customer feedback system built on Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With quantitative and qualitative customer insights, you can start using data to improve the efficiency of your operations, retain more customers and expand the reach of your business. Collect and analyze survey responses to improve your quality of service and operational efficiency. Address service gaps and replicate airtight processes by identifying pain points and customer wins, fast. Integrate seamlessly with your existing system and automate repetitive tasks. We make it easy for SmileBack® to become a part of your daily workflows so there’s fewer barriers to success.Starting Price: $58 per month -
3
FellaFeeds
FellaFeeds
Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.Starting Price: $15 per month -
4
Adapt
Adapt.io
Adapt.io is a B2B lead intelligence platform designed to streamline prospecting and data enrichment for sales and marketing teams. With a comprehensive database of over 250 million contacts and 12 million company profiles, Adapt.io provides accurate and up-to-date information, including direct dials and email addresses, enabling users to connect confidently with decision-makers across more than 3,000 industries. The platform offers advanced filtering options, allowing users to build hyper-targeted lists based on specific criteria such as industry, job title, location, and company size. Additionally, Adapt.io integrates seamlessly with popular CRM systems and provides a Chrome extension for real-time data access while browsing LinkedIn or company websites. By ensuring data accuracy through robust verification processes, Adapt.io helps businesses enhance their outreach efforts, improve conversion rates, and drive revenue growth.Starting Price: $49 per month -
5
Reputation Desk
Reputation Desk
Generate Reviews. Increase Engagement. Drive Traffic. Reputation Desk is an all in one automated software that manages your online business reputation, monitors multiple review sites, generates new positive reviews, and enables you to interact and attract new customers for your business.Starting Price: $49.99/month/user -
6
Userfeel
Userfeel
Userfeel is the user testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Test any site in any language. Our panel consists of more than 130,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand. Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad. Get your results in less than 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.Starting Price: $59.00 per test -
7
Feedier
Alkaweb
Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. Innovative forms: Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement. Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion. Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis. A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and runStarting Price: $30.00/user/month -
8
TutterflyCRM
Wat Consulting Services
TutterflyCRM is a leading SAAS solution for travel companies. It is dedicated business software for all kinds of travel agencies and tour operators. It offers a full suite of business tools which can be used to conduct smart business operations. Companies can streamline work processes, collaborate more effectively and deliver better output overall through TutterflyCRM. This software makes selling things easy and making money a breeze. You can use this CRM to chart the dream success story for your business. It combines the best features of the most well-thought-out CRMs and optimizes them through quality app display and designing. This makes it the complete travel CRM solution that your business needs to get things done.Starting Price: $18 per user per month -
9
SMS-Magic
Screen-Magic Mobile Media Inc
Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app. Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.Starting Price: $50 per month -
10
Teknovate CRM
Teknovative Solution
Teknovate CRM is the best B2B & B2C Sales and Marketing Software for Indian & International Markets that helps by Synchronizing Customer Communication among Business departments. It acts as a Personal Lead Manager for you. It will Capture your Leads from all Sources, Send Introductory Mail/SMS to the Lead & reminding you of all your activities. You can manage multiple departments within one Organization like Sales, Marketing, Projects & tasks, Service Tickets, and Potentially other teams too. Never forget any follow-up by our personalized task reminder dashboard. Automatically Assign leads to the appropriate salesperson based on area or product/service and manage it effectively. Reduce time in follow-up by our marketing automation & auto-follow up the system. Reduce tasks & Increase the performance of your employees. Increase leads conversion ratio by automated, Targeted & constant follow up. Get Live and most advanced reports by Our BI Reporting dashboard.Starting Price: $10 -
11
Vryno CRM
Vryno
Vryno CRM brings to you a comprehensive environment that's easy to learn and use. Now, you can create instances, set rules, schedule meetings, track your customers anytime anywhere, and do more with minimal clicks. With a customer-centric approach, Vryno CRM has been launched across geographical locations. Features include: 1. Multiple Organizations Support 2. Free Implementation support for the first month 3. Free Lifetime Email Support 4. Unique UI 5. Anytime, Anywhere Customer Tracking 6. Minimal to No Training required 7. Customized and Seamless 8. Low Code No Code Platform 9. Import Bulk Data from Legacy System 10. Handle Change Requests as per your Business Needs 11. Integrate Easily with Other Systems 12. Mobile First Application 13. Integration Buffet (10+ Applications & counting...) 14. Globally Renowned (15 Countries) Kindly visit our website to know more about us and our offerings.Starting Price: $20 per month -
12
BROSH
BROSH
BROSH is a powerful, easy to use, multi-purpose CRM platform for business apps e.g. Sales, Marketing, Service, Finance, etc. Manage sales and customer relationships directly inside Gmail and LinkedIn with ease through BROSH CRM. Stop switching back and forth between your inbox and other tools. Set up for you and your team a perfect process for numerous use-cases, including Sales, Marketing, Support, and more. ★ Auto search and Auto fill data ★ Built into the tools you already use ★ A hive-mind for your team ★ Your pipeline on autopilot ★ Supercharge your inbox with email power tools ★ We’ve got you covered with our ISO and android apps ★ Trusted and loved by teams across every industryStarting Price: $14.49 per month -
13
Barantum CRM
Barantum
Barantum CRM is a leading All in One CRM Solutions in Indonesia. Our services can accelerate your sales performance with meet/fulfill all of your customer relationship management needs, ranging from Sales CRM, Canvassing CRM, Omnichannel Chat, Ticketing & Help Desk, to Call Center Solutions. Barantum is also a trusted WhatsApp API Solution in Indonesia with over hundreds of businesses already joined. Barantum CRM can help you integrate all your business processes end-to-end using only one system. From monitoring KPI teams, calls, customer service, customer support, sales, post-sales and marketing automation. With ISO-certified technology, the solutions we use range from SMEs, banks, state-owned enterprises to multinational companies. With a total of 500+ businesses from various industries and 18,000 users are currently using Barantum, we believe that a good CRM system is one that can meet all needs from end to end.Starting Price: IDR 299K -
14
TeamSale
Zadarma
Stay Organized and Aligned with Teamsale CRM! Teamsale CRM is a powerful tool built to streamline your sales workflow and keep your team connected at every stage of the process. Whether you're managing a small sales team or multiple offices, everything you need is in one place — no add-ons, no clutter. Key features include: - Unified dashboard for leads, clients, tasks, and deals - Built-in team chats to collaborate without switching apps - Real-time lead assignment and status tracking - Full visibility into team performance and deal progress - Works perfectly for in-office and remote teams No complex setup or third-party integrations required — just a straightforward solution to help your team close more deals with less hassle.Starting Price: $26 per team per month -
15
JJungles
JJungles
JJungles CRM is a sleek, all-in-one productivity platform tailored for digital marketing teams and creative agencies, uniting project management, task workflows, internal communications, and sales pipeline capabilities in a single interface. It offers multi-view support, including Kanban boards, timelines, Gantt charts, and calendars, plus customizable dashboards for visual tracking of progress, budgets, and timelines. The system streamlines cross-functional collaboration with integrated email campaigns, landing page creation, surveys, document control, and subscription modules, all enhanced through automation and rich integrations with popular tools. Users benefit from dynamic planning features, survey and template modules, visually engaging business hubs, and a 360-degree Kanban view, enabling workflows tailored to individual styles and team needs, helping convert digital chaos into cohesive, streamlined productivity.Starting Price: $45 per month -
16
Cool Life CRM
Cool Life CRM
Get actionable information delivered in real-time with Cool Life Customer Relationship Manager (CRM). Designed with complex customer management environments in mind, Cool Life CRM provides a 360 marketing solution coupled with a full relationship lifecycle process that delivers valuable insights for business leaders. Fast, secure, and intuitive, Cool Life CRM helps address the unique market needs of specialty firms such as professional associations, financial services, software and services companies, and more.Starting Price: $195.00/month -
17
Unanet
Unanet
Unanet’s ERP and CRM solutions drive bottom-line growth by connecting your projects, people and financials with greater efficiency and improved decision making. Unanet knows your business is unique. And a unique business needs tailored solutions. Unanet delivers modern, end-to-end business solutions that meet the needs of your project-based business. Our seamless, purpose-built integrations automate and streamline critical business processes, giving you functional ERP and CRM solutions that turn information into actionable insights. Unanet is widely recognized for providing best-in-class functionality tailored to your industry. Unlike software built for all or versioned generically for industries, Unanet was purpose-built for government contractors, architecture, engineering, and construction firms. The results? Get industry focused functionality and project-based ERP and CRM solutions that turn information into actionable insights for your industry.Starting Price: $10.00/month/user -
18
Lattice
Lattice
Lattice is the AI-powered people platform that strategic HR teams use to make managers more effective, simplify people operations, and leverage workforce insights to drive business impact. More than 5,000 companies worldwide leverage Lattice's performance management, engagement, compensation, growth, goals, and analytics apps to build highly productive and efficient teams. Lattice is listed as an industry leader on G2’s 2024 Best Software Awards in multiple categories, including Highest Customer Satisfaction and HR Products.Starting Price: $9/month/user -
19
roommaster
roommaster
roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service. -
20
Kaseya BMS
Kaseya
Kaseya BMS is a next-generation Professional Services Automation (PSA) software designed to boost productivity by simplifying IT service delivery and business operations. It provides a single console to manage ticketing, project and task management, billing, quoting, and remote support. With AI-powered tools for faster ticket resolution and integrated documentation, Kaseya BMS helps IT teams streamline workflows, improve collaboration, and deliver exceptional customer service efficiently. -
21
CompanyHub CRM
CompanyHub
CompanyHub is a cutting-edge customer relationship management (CRM) software with Sales Bots that helps manage leads and sales pipeline activities. Incorporating email scheduling, tracking, and reporting technologies, CompanyHub delivers a smart CRM solution for sales team through a single and centralized platform. Fully customizable and easy to use, CompanyHub helps you build strong relations and win more deals by nurturing leads, sending reminders to clients, automating alerts for the sales team, creating follow-up tasks for contacts, and so much more.Starting Price: $32.00/month/user -
22
HelpCrunch
HelpCrunch
Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.Starting Price: $12 per user per month -
23
Manavate
Manavate Ltd
Manavate is a cloud based management system that makes it infinitely easier for you to run your business. Say goodbye to hours lost on phone calls and emails that too often lead you away from efficiency and towards chaos. Sign up for a free trial and enjoy all the benefits Manavate has to offer.Starting Price: $29.00/month/user -
24
Streak
Streak
Keep your pipeline moving. Set up and customize a perfect process for your team no matter the use case or how you work. As simple as a spreadsheet — adding, editing, and collaborating is a breeze. Easily filter, sort, and group your data in any configuration to quickly identify bottlenecks. See upcoming tasks across all your pipelines. Automatically capture data from your contacts and emails. Get notified as things progress through your pipeline by never forgetting a follow-up with tasks and reminders. Work where you’re comfortable — inside your inbox! Built directly inside of Gmail for desktop and mobile, with G Suite integrations (Sheets, Chat, Drive, and more) to help you access and gather your data quickly. Automatically share emails, notes, and call logs with your team so you can pick up where they left off. Access pipeline data alongside your emails and from your pocket so you always have the context you need.Starting Price: $39.00/month/user -
25
Forcemanager
Forcemanager
The ForceManager CRM solution has been designed by and for sales reps. Built taking their needs and priorities into account, ForceManagers goal is to simplify the work of sales reps so that they can focus on what matters: sales and building relationships with clients. ForceManager is the leading CRM with a full service WebApp created for a range of work styles including home, office or the field. The success of the solution is due to its user-friendly interface, built in geolocation features, and high user adoption rates. ForceManager is headquartered in Barcelona, Spain with international offices in London, Berlin, Venice, Mexico City, Madrid, Bogota and Boston. With more than 100 employees our team proudly serves 1,500 customers worldwide.Starting Price: $34.00 per month, per user -
26
FreshOffice
FreshOffice
Applications for small companies with large ambitions. A CRM system for your sales department to track the entire client journey from the initial click to closing the deal. Smart mail will save the information about your clients, sort emails by tags, help plan tasks on a Kanban board, and create email templates. You can communicate with your clients and colleagues in the chat. Our chat is integrated into all FreshOffice products, bringing it to your fingertips any time you need it. Automation will start ad impressions in social media, automatically send email notifications and text messages, assign tasks and create leads. Regardless of whether or not you are an expert data analyst, you can access detailed analytics of all key parameters.Starting Price: $20 per user per month -
27
Bullhorn
Bullhorn
Bullhorn offers a powerful cloud-based recruitment platform designed to streamline staffing processes for agencies of all sizes. Featuring modules for applicant tracking, CRM, automation, reporting, and analytics, Bullhorn integrates all aspects of recruitment, from sourcing to hiring. With AI-powered assistants and agents, the platform automates key recruitment tasks like sourcing, screening, and qualifying candidates, enabling businesses to increase placements and profitability while reducing manual effort. Bullhorn is an ideal solution for staffing agencies looking to improve efficiency, enhance collaboration, and scale their operations without expanding their workforce. -
28
Radius
Radius Bob
CRM for insurance agencies. Never Lose a Lead or Client again because of misplaced information, hard drive crash, corrupted spreadsheet or a tipped over file cabinet. Organize and Manage all of your Leads & Clients with Radius. An all-in-one Solution for your Agency. No need for a separate email marketing software, use Radius to send Auto Responders, Drip Marketing, Mass Emails & SMS/Text Messages. Every Radius Lead & Client has its own history, reminders & tasks, notes, information, and file storage. Also using the Radius Dropbox helps keep your organized by automatically importing emails. Integrate Radius with how you do Business. Define Custom Form Fields, Lead Temperatures, Client Status and more. Ingrate Radius with your website, quote engine, lead vendor or third party app.Starting Price: $34 per month -
29
Moxtra
Moxtra
Moxtra’s Client Interaction Platform has been built in partnership with several of the world’s leading financial institutions. These organizations use the platform to power their digital business — with rigorous compliance, privacy, security, and auditability. Moxtra enables the seamless extension of business processes. For enhanced security, the solution can be deployed as a private cloud, shared multi-tenant cloud, or on-premise service. All interactions on Moxtra are self-documented and recorded. Capture the location, device, and time for every interaction within Moxtra, and maintain visibility on all communications. Moxtra is engineered to meet the stringent security requirements of regulated industries, with encryption, and the ability to support the unique best practices of each business.Starting Price: $120 per month -
30
Vendasta
Vendasta
Vendasta is a rebrandable, end-to-end platform for companies who sell digital solutions to SMBs. Publishers, agencies, broadcasters, financial institutions, telcos, ISVs, MSPs, and other SMB-serving businesses are able to streamline their go-to market process, sell more products to more clients, and unlock recurring monthly revenue. The platform supports dozens of digital marketing and business productivity tools with marketing automation, a robust CRM, and a client-facing portal - all under a single login. Build on the Vendasta Platform to produce a customized experience for your business needs.