Best CRM Software in Africa - Page 11
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Compare the Top CRM Software in Africa as of November 2025 - Page 11
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1
QR Code Generator Pro
Bitly
A QR Code is a two-dimensional version of the barcode, typically made up of black and white pixel patterns. You may choose from URL, vCard, Plain Text, Email, SMS, Twitter, WiFi, and Bitcoin. However, these free QR Codes are not editable and trackable. Enter all the information needed in the fields that appear. This could be a link, contact information, text or any other type of info. Once you’re done, select “Generate.” You may choose to have a standard black and white design or choose colors and frames to help you attract more scans. If not, proceed to download your finished Code. We offer these Static QR Codes that are completely for free and will never expire. Once generated, it’s yours forever but you will not be able to edit the content or track its scans. -
2
Zoomia
Capstone
We are cloud system for the automation of any processes of any business. The platform is designed to automate processes that require high flexibility, speed of implementation of IT projects. ZOOMIA allows solving automation tasks of any complexity with or without any programming skills. Fill out the online registration form. Verify your email and phone number and get the online access to the platform. Review the tutorial video, how to start to work with platform. This is not a necessary step but it can help you. Start to configure the platform for the need of your company thru the support tickets or by activating the integrator panel. The main functionality will be activated, which you can use from the very beginning. All additional functional modules can be implemented in parallel. Automated workstations, cloud services, document management, accounting and much more are perfectly integrated into the business, regardless of how old the company is or in what niche it works!Starting Price: $15 per month -
3
Offer customers the freedom to define their journey. Fulfill the promise of CRM with SAP Marketing Cloud. Drive more revenue and give customers freedom to discover, engage, and buy. Sharpen the focus of your marketing team by leveraging the full context of customer needs and demands. Unite experiential and operational data to build a single, comprehensive view of customers. Remove silos across the organization and activate the full value of customer data. Gain deeper insights into customers to understand their intent and anticipate their behavior. Identify hidden trends and discover micro-segments with just a few clicks to shape your marketing strategy. Build customer trust and deepen customer relationships with greater insight and agility. Use real-time business intelligence to enable fast analysis and confident decision-making across the organization, while delighting customers and optimizing marketing performance.
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4
CRM Runner
CRM RUNNER
Growing businesses face the challenges of tracking leads, task scheduling, monitoring, and other day-to-day activities. CRM Runner is your one-stop solution for field service and office management. Make impressively designed quotes with that cutting edge difference for a first impression, collect payment through emails and send recurring invoices if needed. Completely integrate your existing business email system into CRM Runner. It will help you to keep all your work on one screen and ease your day-to-day operations. Set up IVR, voicemail messages, buy local and toll-free numbers from around the world, view your call history, call hands free to any client, send mass SMS to your clients and stay up to date with contacts all from our system. Keep track of an employee’s work performance and timeclock, employees can clock in from the app and we even integrated a selfie feature to confirm the employee identity.Starting Price: $15 per month -
5
UserTesting
UserTesting
UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making. -
6
Swell
Swell CX
Turn customers into a marketing machine. Earn more five-star reviews, get found in local search, get more customers, and chat/engage customers. Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service. Turn new reviews into higher search rankings and more customers walking in your door. Turn customers into raving fans. Chat with them and solicit reviews and feedback in one view. Swell is the #1 growth platform for local businesses. -
7
Kore.ai
Kore.ai
Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio. -
8
Locobuzz
Locobuzz
Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.Starting Price: $300/month -
9
Rootnet CRM
Rootstack
Rootnet CRM is a business software designed to boost growth and productivity inside an organization. It was designed for companies to become their best version, improve relationships within their work team, customers, and also efficiently manage their resources. Rootnet Intranet allows your collaborators to get to know each other and easily communicate through an interface using Rootnet Intranet. This solution will reinforce the community inside your business while streamlining communication and enhancing productivity. The Service Desk solution will allow you to get instant support regarding IT incidents and handle any type of service request. Users can easily fill up tickets so their issues will be reviewed by IT experts.Starting Price: $30 per user per month -
10
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
11
Empuls
Xoxoday
Empuls is a holistic employee engagement solution that aims to improve company culture & bring the entire digital workplace to life. People leaders use Empuls to bring teams together, eliminate silos, provide a voice to all employees and build a culture of appreciation across the organization. Built on the key pillars of engagement, Empuls helps Connect, Align, Empower & Motivate employees. Connect remote teams via the social intranet, Empower employees through surveys, Motivate teams through recognition & Reinforce positive behaviors with rewards. Empuls helps companies to improve the eNPS score which is a good measurement for company culture, employee turnover & employee experience. Empuls is self serve & DIY make it extremely easy for HR to get started within a day. One can also start from the existing tools like HRIS, Slack, Teams, Gsuite and more seamlessly. Empuls comes with rich features to engage the employees through game mechanics, contests, water coolers, etc.Starting Price: $2.50 per user per month -
12
Royaltie
Lodge Industries
Your complete online marketing presence. Fully automated and powered by AI. Our proprietary process gets every proven online marketing strategy working for you in just 30 seconds per day. Every proven online marketing strategy. Website. Blog. Social Marketing. Content Marketing. Email Marketing. Online Retargeting. CRM. SEO. Analytics. Fully automated & AI-powered. -
13
Syncari
Syncari
Syncari, a leader in data unification and automation, is modernizing enterprise master data with its innovative Autonomous Data Management platform. Syncari is revolutionizing how enterprises handle data by ensuring comprehensive accuracy, centralized governance, and democratized access. This approach facilitates near real-time decision-making and AI integration, enhancing observability and operations across multiple domains. By accelerating the speed to business impact, Syncari enhances decision-making capabilities and empowers organizations to fully leverage their data for substantial value extraction. Syncari ADM is one cohesive platform to sync, unify, govern, enhance, and access data across your enterprise. Experience continuous unification, data quality, distribution, programmable MDM, and distributed 360°. -
14
ZoomInfo Sales
ZoomInfo
Maximize productivity, accelerate pipeline and reach the revenue potential you didn’t imagine possible with ZoomInfo Sales. Build an account universe based on your Ideal Customer Profiles and reach decision makers with the largest B2B contact database of 65M+ direct dial phone numbers and 150M+verified email addresses. Identify and reach prospects at the beginning of their buyer’s journey by tracking companies researching solutions like yours across the web. Discover and connect with decision makers from companies exploring your business website. Analyze customer calls, meetings, and emails to drive process changes that impact your bottom line. Build and execute multi-touch sales cadences with our native phone dialer and email tool. Shorten your sales cycle with ZoomInfo Chat, an easy-to-use, data-driven chat bot tool. Set real-time lead alerts to engage best-fit buyers or automate lead-qualifying interactions to free up your internal team. -
15
Jobin.cloud
Jobin.cloud
Simplify prospecting efforts by automating LinkedIn profile-searches and imports. Finding and actively engaging with the right people is the first essential step of any business. However, browsing on social networks tends to be long and frustrating without the support of proper automation. Import in FULL (not just Name and Role) hundreds if not thousands of potential leads, in just one click, be it people, or companies. Remain untracked by LinkedIn, and surpass the limits of what regular users can do. After enabling Auto Import, just viewing a profile is enough to fully import them into your Jobin repository. Everything gets seamlessly merged, so instead of ending up with duplicates, you've fully updated them instead. LinkedIn profiles are definitely rich with useful information, but not always do they have everything; more often than not, emails, phone numbers, and other social media profiles are kept private or not mentioned.Starting Price: €7.99 per month -
16
CEO-ME
CEO-ME
With CEO-ME, bring sales, operations, and finance teams together by sharing data across the board to encourage communication and collaboration. The platform where sales communicate with operations. Stop duplicate data entry, go beyond spreadsheets, digitize your archive system, and make key information available in one place. Our team at CEO-ME is excited to share our cutting-edge project management software! Whether you're a business owner, academic, or financial advisor, we have a solution for you. With CEO-ME, businesses can streamline processes within their organization. Automate day-to-day activities, improve workforce efficiency, and grow your cash flow to build a sustainable strategy of success and growth. Whether you're a solopreneur or a small business, our business development software will work for you! Take your business to the next level by automating your daily tasks. Boost sales lead generation and cash flow management.Starting Price: $49.50 per month -
17
konectar
Aissel Technologies
Konectar is an AI-powered KOL (Key Opinion Leader) management platform designed to help life sciences teams identify, engage, and collaborate with top healthcare professionals across various therapeutic areas. With data-driven insights, Konectar enables the identification of relevant medical experts, allowing businesses to build stronger relationships and gain valuable expertise for their projects. The platform supports seamless virtual engagements, helping teams connect with healthcare professionals anywhere and anytime. It empowers users with tools for segmentation, post-engagement analysis, and expert collaboration, optimizing strategies in medical affairs, marketing, and research.Starting Price: $0 -
18
Paylode
Paylode
Paylode is the leading customer perks platform for companies that want to launch an amazing perks program without the burden and expense of building one in-house. Paylode is like having an entire partnerships team in your corner. We vet and pre-negotiate thousands of perks offers from top consumer brands, and provide easy no-code tools to save companies massive amounts of time and overhead. Integrating perks into the customer experience adds immense value to your product at a time when everyone is scrutinizing their budgets and looking for ways to save. Perks programs increase conversion rates, retention, engagement, and satisfaction while unlocking a new stream of revenue for your company. -
19
CX Genie
CX Genie
Deliver personalized, instant responses with AI-driven support, ensuring customers feel valued and understood, improving overall satisfaction and loyalty. Cut down on operational costs by providing round-the-clock support, allowing your team to focus on complex issues while the AI handles routine queries efficiently. Streamline workflows with automated ticket management, real-time AI recommendations, and more, boosting productivity and response times to drive more sales and revenue. Grow your support capabilities easily as your business expands, without compromising on service quality, thanks to the scalable nature of AI-driven support solutions like CX Genie. CX Genie is on a mission to make AI accessible for everyone with just a few clicks. Replaces multiple tools with one integrated platform. Tailor solutions to fit your unique business needs. Leverage advanced AI to deliver smarter, faster, and more accurate customer support.Starting Price: $14.99 per month -
20
Cosential
Cosential
Cosential helps commercial Architecture, Engineering and Construction (AEC) firms grow revenue, decrease costs of winning new business and end chaos with its “Growth and Relationship Management” software and services for CRM, proposal management, marketing and more. As the leader in the AEC industry, for 20+ years Cosential has helped over 1,000 AEC firms increase annual revenue by 1% or more and increase productivity in key business development processes by up to 50%. See a 30-minute demo. -
21
Khoros Community
Khoros
Leverage the power of the crowd to turn your website into a social destination with Khoros Community (formerly Lithium Communities.) A leading online community and customer engagement platform, Khoros Community helps businesses create outstanding digital customer experiences. The platform provides a variety of tools to help businesses increase customer satisfaction and retention. These include forums, blogs, groups, Q&A, tribal knowledge base, ratings and reviews, gamification, value analytics, media, contests, and so much. -
22
Knowmax
Knowmax
An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query. -
23
Livespace
Livespace
A next gen. B2B process-focused CRM, with task & sales automation - Livespace is an intuitive & adaptable, cloud-based CRM platform, built for professionals by those in the know. Streamline your sales process, set goals, and keep all your customer information up to date. Using its adaptable lead scoring system & its automated sales processes, Livespace users are able to gain the most from every lead. With its open API for seamless integration, as well as mobile / tablet access, Livespace allows its users to prioritize & spend time where it matters.Starting Price: $19.00/month/user -
24
Intrabench
Intrabench CRM
Small business CRM software to manage all your customer relations using your contacts and company knowledge. Intrabench CRM is a convenient software centre to manage your accounts, invoicing, sales and marketing. Intrabench CRM software also provides full email management capabilities including client tracking and bulk email. Intrabench CRM is a fast, secure and reliable way to organize contacts, drive sales, manage productivity and keep accounts - all from your personal user-interface - simple and intuitive CRM. Intrabench is designed with the business in mind, each feature is created to save time and enhance your productivity. Have a look at the features and see how some of these will benefit you, from searching for clients, call back reminders, opportunity tracking, quotes and invoicing to automatically chasing payments. Intrabench offers you the entire circle of operation that no other small business CRM system can offer. Try it and you'll see why so many people love it. -
25
Deskera
Deskera
Business owners manage more than $1 Billion Dollar worth of business on Deskera. Get the complete business software solution for small business owners. From Invoicing and Accounting to Inventory to CRM, to HR & Payroll. Deskera all-in-one business software for small business owners & startups. Move your business to the cloud in a matter of minutes. Access invoicing, accounting, inventory, CRM, payroll, and more — in one tool. Combine your most expensive business tools into one affordable software. Maybe it’s time to level up. With Deskera, you can spend more time doing the work you love, and less time performing tedious admin. Online invoicing, accounting & inventory software for your business. Create invoices, track expenses, get a real-time view of your inventory and view financial reports when and where you need them. Deskera Books makes managing your accounting a breeze. Deskera takes care of all accounting needed for compliance and reporting. -
26
Totango
Totango
Design and run any customer journey, easily and at scale. Everything you need to accelerate your customer success with the most widely adopted all-in-one Customer OS. Select your customer journey or build your own. Out of the box best practice templates for any journey or initiative. Why start from scratch? Securely connect all your customer data for a single, unified view of your customer. Simple to administer and maintain. Manage everything in one platform. It's never been easier to design, run, and measure, your best customer engagements. Automate workflows across your entire organization. Supercharge your digital engagement with hyper-personalized communications for each user. Modular and agile. It’s everything you need to easily get started, monitor, tune and grow. -
27
Covve
Covve
Covve lets you know when is the right time to reach out and notifies you when you are losing touch. After your call, keep notes on your discussion and never miss a thing. Statistics on your weekly networking progress, tags for organizing and grouping your network, a weekly reminders schedule for effective networking. Digitize all your business cards with the most accurate business card scanner. Build meaningful relationships and improve your life & career. People-centric notes and reminders with the most powerful relationship management tool. Covve lets you know when is the right time to reach out and notifies you when you are losing touch. Better manage your relationships to create business opportunities. After your call, keep notes on your discussion and never miss a thing. Get a glimpse of curated news affecting your contacts. Know everything before you call. -
28
Feedbackly
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX -
29
Feedb
Feedb
Get more local visibility, word-of-mouth, and repeat business by collecting valuable insights, attracting more reviews, and sending targeted messages and offers automatically. Feedb automates the feedback request process and allows multiple ways to generate more 1st & 3rd party reviews. Plus, the smart automation rules you define keep your company fresh in your customer's minds. Feedb is a complete and automated solution to collect customer feedback, get more reviews, increase local visibility, increase leads, get referrals, and more repeat business. Adding contacts to Feedb is super easy, it can be done manually one by one, imported in bulk, or automatically thru an integration. All emails and SMS messages, feedback screens, and Feedb Microsite are fully customized with your brand. Also, customers will love to see you have a feedback system in place. Feedb handles sending of feedback requests and offers, reminders and replies with your predefined settings.Starting Price: $50 per month -
30
EspoCRM
EspoCRM
Currently, the hotel industry is one of the fastest-growing, competitive sectors. As guests become more digitalized and price-conscious, building loyal relationships and attracting new guests becomes an increasingly complicated process. This is where hotel CRM software comes into play. The software allows you to improve all the aspects of your sales, marketing and customer service, and as a result increase customer experience. Be it booking engines, travel websites, web forms on your own site, emails, or calls – the CRM unites the inquiries coming from all these channels. It creates a complete guest profile and stores the history of communication and visits. The platform also streamlines your marketing campaigns by offering the tools to create data-driven, targeted outreach and promotional emails for your business and private guests. Apart from that, it brings transparency to your financial transactions, and automates the generation of quotes and invoices.