Best CRM Software in Africa - Page 31
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Compare the Top CRM Software in Africa as of November 2025 - Page 31
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1
Prolocus CRM
Prolocus
Prolocus is a powerful SaaS (Software as a Service) Website Builder and Web Application Platform, with the addition of a talented UK-based Custom Web Development team available at your fingertips for a very affordable price. It now comes combined with Prolocus CRM (Customer Relationship Management) system, offering an all-in-one, fully-hosted and scalable solution that will revolutionise the way you capture and manage your online and offline leads. So you have a business idea and need a website to showcase your product or service. Or maybe you already have an established business with a website. In which case you already realised that online "do-it-yourself" websites just don't have the impact your business deserves. After all, you are not a web designer and don't have the time to be one. Most importantly, you want a website that converts and looks as professional on mobile devices as it does on desktops and laptops.Starting Price: $9.99 per month -
2
Apptentive
Apptentive
Measure shifts in customer emotion and gather actionable feedback across your mobile customer journey. Listen to feedback in real-time, across your mobile channels to track the voice of your customer and evaluate shifts in emotion. Route feedback appropriately to increase retention and make customer-centric product decisions. Our mobile-optimized surveys and precise targeting based on in-app interactions are unmatched in the mobile market and enable brands to close their customer feedback loop at scale. NPS is a lagging indicator that can only tell you so much about your customers’ perception of your brand or product. Apptentive gives you the ‘why’ behind NPS and CSAT scores, down to granular features or a customer’s experience at a specific point in time. Rapidly target your most engaged customers with special offers, or ask for their input in driving your product roadmap. Present curated, targeted offers or messages showing you’ve taken action on their feedback. -
3
Vitalblocks CRM
ViCoast
An integrated platform guides communication, project collaboration and asset management between marketers, creative teams, clients and agencies on the same platform. It allows you to handle multiple projects each with its own team, tasks, discussion board and assets. Pull in the right people either from across your organization or bring in external team members. Vitalblock’s Integrated Marketing Calendar gives marketers the ability to quickly launch campaigns, efficiently plan & coordinate activities, assign tasks, set milestones, track goals and progress and share updates with project stakeholders. Centralize all your communications and digital assets by projects and clients. Make asset collaboration more efficient, controlled and secured through appropriate access levels and user profiles. Empower your business branding, connect to brand materials, creative, teams and more.Starting Price: $9.95 per user per month -
4
Lime CRM
Lime
Get more and happier customers. Your everyday work becomes both easier and more fun with a visual and user-friendly CRM system that can be customized to your needs. With Lime CRM we have created a CRM-system that you will actually use. It includes everything you expect from a CRM: contacts, history notes, to-dos, case management, deals and marketing activities. But Lime CRM can do so much more. After 30 years in the industry, we understand a fair bit about who requires what from a CRM system. That’s why we have developed packaged solutions for industry specific needs. Are you using other IT systems in your daily work? No problem! Lime CRM can be integrated with most systems. That way, you get a full picture and complete customer view – in one place.Starting Price: $28.00/month/user -
5
NetHunt CRM
NetHunt CRM
NetHunt is a powerful CRM platform, especially useful for sales and marketing teams who rely on Gmail and other Google Workspace apps. With the recent launch of its Workflows feature, NetHunt took the leap from powerful CRM system to dedicated sales-growth hub. Now, it automates webform capture, drip campaigns, and contact-email linking. Algorithms and notifications make life easier… because sometimes working hard is too much hard work.Starting Price: $24.00/month -
6
Contactous
Contactous
Solves the problem of managing contacts and capturing activity from large number of field agents, sales reps, dealers, channel partners and employees. Completely customizable to fit your business operations. Feature-rich application with web and mobile interfaces and add-on modules of digital business cards and file sharing. For data preparation, complex de-duplication, entity resolution, transformation, merging and purging of large databases residing on private cloud or on-premises. Ingestion of structured and unstructured data of any format. Fuzzy logic-based pattern matching algorithms, proven on tens of millions of records. On-premise and API based implementation of complex contact data extraction program, designed to return the key/value pairs from text. Works along with robotic process automation (RPA) products, scanners, digital transformation tools and OCR/automation software.Starting Price: $50.00/month -
7
Startquestion
Startquestion
Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.Starting Price: $49 per user per month -
8
InnerTrends
InnerTrends
Know which changes to make in your app without spending time building reports. With InnerTrends, analytics reports are readily available for you. Best performing acquisition channels, problematic onboarding steps or customer engagement. Overall, your email strategy had a statistically significant positive impact on onboarding. Setting up a product analytics tool can be complicated. We provide expert guidance to make sure you have a correct setup. Tracking plan included. InnerTrends works with your team to solve any data validation issues, ensuring 100% accurate data. You want your sales and marketing efforts to be timely and effective. We integrate with your tools of choice via API for data-in and data-out needs. Product analytics with pre-built reports and guided setup.Starting Price: $299 per month -
9
InsightSofa
ROUCEK Group
Czech product for collecting, evaluating and managing customer experience. For over 11 years, it has helped companies around the world manage their customer satisfaction. It fully complies with GDPR and complies with the ISO27001 standard. Professional solutions for the customer experience, working with it and improving the products and services of companies. It takes place automatically, in the form of online inquiries. Measuring experience using kiosks located in the premises. Get experience from people you don't have contact with. Easily and very quickly reveal the experience and opinions of customers about your activities. Results usually within 14 days of entering. By recognizing a dissatisfied customer in real time , you respond before moving on to the competition. The control system ensures that all dissatisfied customers are actually dealing.Starting Price: $89 per user per month -
10
bexio
bexio
What added value does bexio offer? We asked our customers to find out. 40'000 customers can't be wrong. Below are the results of our survey. bexio customers save an average of almost CHF 6'000 every year! Business software that takes you straight to the pole position. Companies that use bexio accelerate their order processing by 39%. Thanks to the interfaces to various banks, bexio customers save 2,4 hours of typing time every week. 2 out of 3 bexio customers have been more successful since they started working with bexio. Create offers, orders, invoices (QR invoices) and credit notes conveniently from the boilerplate text. Your own design on all PDF documents. Print payment slips and do bank reconciliation fast (ESR, orange payment slip). Create documents in multiple languages. Dispatch offers and invoices as online documents through email, directly from bexio. Scan your documents on the road and upload it directly with the bexioGo mobile app.Starting Price: $29 per month -
11
YesInsights
YesInsights
YesInsights was started to help entrepreneurs, small business owners and anyone leading a team get actionable feedback they can use to improve their business and experience. Russ Perry bought YesInsights, a tool his team at Design Pickle used religiously, in late 2016. The Design Pickle family looks to further expand the tool’s impact and reach across the globe. YesInsights is yours to try completely free of charge for a week! Gaining actionable data from simple one-click surveys has never been easier. And we’re here for you if you need any help along the way!Starting Price: $20 per month -
12
Incogneato
Corpell
Set up a box by simply asking a question and providing your email address. Check your email to get your box link and share it wherever you want to collect feedback. View the responses from your dashboard and even respond anonymously to those who provided an email address (you’ll never see the address as we relay encrypted messages back and forth). We use 256-bit SSL encryption for all communication within Incogneato. That means only our server can understand what’s being discussed. Anyone who tries to intercept information will simply see unreadable data. We encrypt respondents' email addresses (if they choose to include one). In the unlikely event that our database is broken into, your respondent’s email address will be unreadable. Other than an encrypted email address (if they choose to include one), we do not retain any personal identifying information of those submitting a response.Starting Price: $9 per month -
13
90degree Team Task
Kreyon Systems
The software is implemented to provide a comprehensive web-based platform to manage different projects, track tasks, users, and offer a collaboration framework for employees. The CRM software is developed to automate & optimize the sales process, additionally, it can handle different projects, tasks, employees, client history and sales projections etc. The 90degree Team Task is a cloud-based software. The CRM module has an advanced reporting interface with 3D reports configurable as per the requirements of the business. We have launched several apps on different mobile application platforms for our clients. Our software’s are designed to work on all mobile platforms like iOS, android, wp7, BlackBerry etc. In addition to this, we have developed apps for the market space that have generated good user responses. At Kreyon, we take pride in our work and are satisfied with nothing less than exceptional work. -
14
EnjoyHQ
UserTesting
Everything you need to build an effective research system. Centralize all your research data, improve collaboration, standardize your research process and share insights easily. Keep your classification system organized. Manage tags, properties and labels easily. Data security and privacy compliance. Trusted by private and public companies all over the world. Analyze your data and build helpful reports. Connect the dots between insights. Find anything in seconds. Hundreds of filters at your fingertips. AI powered search that works. Standardize your research practice by building templates that everybody can use. Empower more people to do better research. Deep integrations that give you real superpowers and access to customer feedback easily and say goodbye to complicated Zapier workflows. Upload files of all sizes and formats with no additional charges. Turn your audio or video recordings into timestamped transcripts. Get instant visibility of who’s engaging with insights.Starting Price: $25 per month -
15
Greenlight CRM
Greenlight Innovation
Everything you need to create the perfect call centre for your business. Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customizable and feature rich. Greenlight combine technology and expertise to make your goals a reality. Our cloud-based call centre software solution gives you a fully compliant predictive dialer, call scripting, inbound call handling, and a powerful CRM system, developed by Greenlight for smarter business. A vast range of customization options to tailor your solution to your requirements and interface with your existing systems. Designed to make your workforce as efficient and professional as possible and to ensure that your data is always effectively utilized. We’ll take the time to get to know and understand your business so we can share our years of industry experience to ensure you get the best results possible.Starting Price: $49 per user per month -
16
Calldrip
Calldrip
What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.Starting Price: $99.00/month/user -
17
InterAcct
InterAcct Software
InterAcct Software Pty Ltd is an Australian company that develops integrated business and accounting software systems under the brand name of InterAcct. Established in 1983, it remains a small business focused on providing a personalised level of service to their customers. They won the coveted Australian Small Business Award in 1990 in recognition of their success in marketing and expertise in tailoring systems to meet a customer’s specific needs. InterAcct consider that they actually sell (in part) a “problem”. Not a problem that the software will not function properly, but a problem in the sense that the software needs to be properly implemented into a business before the benefits can fully accrue. Rather than just a “sell and run” approach, InterAcct have perfected training techniques that allow their customers to fully utilise some of the most advanced management and accounting software available in the world.Starting Price: $1500 one-time payment -
18
IOP Technologies CRM
IOP Technologies
Work assignments & tracking, service-requests with notifications, help desk type ticketing with analytics for business users such as self-employed professionals and corporates. From pre-sales-marketing processes with schemes and offers to post purchase cycles with construction linked payment plans, construction agreements, demand notices and receipts, we have got everything covered for you post sales.Starting Price: $15 per month -
19
Survio
Survio
Survio is a modern survey software packed with powerful features that help you create beautiful surveys to get the most responses. | Modern design and professional looking surveys that work on all devices. | Join more than 2 million satisfied customers from 190 countries around the world. | 16 languages | 19 question types | 100 survey templates | GDPR compliant | 2048-bit SSL securityStarting Price: $16.58/month/user -
20
InfoServ
DAN electronic
The InfoServ CRM Platform strictly complies with security protocols to protect your data. The platform uses reliable and secure connections via various authentication and authorization policies. Our infrastructure also adheres to all critical standards to ensure secure handling of your enterprise data. We provide comprehensive security, including: highly scalable and redundant online infrastructures; monitoring of production systems; external penetration testing performed for system security and validation; multiple internet backbone connections ensuring routing redundancy and high performance connectivity; system for continuous monitoring of network traffic; servers hosted in redundant facilities, which are automatically backed up; power systems feature multiple power feeds, UPS devices and backup generators to ensure continuous operation. We strive to continuously review and improve our performance. We closely monitor system performance metrics to be within acceptable ranges.Starting Price: $12 per month -
21
Automational
Automational
We provide customized solutions for Access and the entire Microsoft Office suite. We can also help you save time and money by streamlining and automating your workflow. We have decades of Access experience across multiple industries. We can help you save time and money by streamlining and automating your workflow tasks. Our team is amazing at automating processes. We've built a reputation on being able to automate complex processes down to 1 button-click. We can help you get hours of work done in seconds. If it's possible, we'll make it happen. We know data security. Our team has had security clearances and has a lot of experience with data governance at the highest levels. We'll protect your data and confidential information like its our own. In addition, we can sign NDAs (Non-Disclosure Agreements) if desired.Starting Price: $100 per hour -
22
TeamWave
TeamWave
A better way to manage your sales, projects, team, clients & marketing - on a single platform. Powerful, affordable & easy to use software for your business. Our visual sales pipeline prompts you to take action, remain organized and stay in control of the complex sales process. Easily customize your sales pipeline, filters, contacts and deals to suit any type of sales process. Keep track of hours worked, improve your team's productivity and your bottom line. Our mobile apps let you access your deals, tasks, projects and contacts even when you're on the road. Schedule and track meetings, tasks, milestones and events for you or other team members. Work with clients, partners and your team. With the option to keep things private, you control what the client (and team members) can see. Manage all contacts from one place, get a clear overview, and build better relationships.Starting Price: $39 per month -
23
Workforce Manager
AutoVu Solutions
A cloud based job management diary that you can access from anywhere. Send jobs directly to your site engineers mobile app or allow them to see a list of all outstanding jobs within their service route. Your user account is free for 14 days. With everything to gain and nothing to lose, give AutoVu a try today and start growing your business with our professional field service management tools. An introduction to Workforce Manager from AutoVu Solutions, the Field Service Management Application for the small to medium-sized business. This short video gives a general overview of Workforce Managers field service management core elements. We cover aspects of the diary management system for a detailed view of each engineer's schedule, Navigation and visual location of the customers property, and work order management. AutoQuote for detailed instant quotations, purchase orders and invoicing are also discussed within the video.Starting Price: $25 per month -
24
INSTANT Insight
Pulse Solution
"INSTANT Insight” is a native tablet app enabling hotels, restaurants, fitness centers, retail stores, etc ... to measure on real-time customer or employee satisfaction via touch screen tablets displayed on service counters, lobby areas, offices or entrance halls. The app is available for FREE downloads on the Google Play™ store and gives access to our “ONE click On-Site Survey System”. During their shopping’s in stores, stays in hotels, visits to restaurants, your Customers can share instantly their sentiments towards your products or service level by taping stars or smiley faces on a tablet screen to answer short satisfaction survey questions. Survey displayed in two simultaneous languages. Be eager to learn what your customers like, dislike or expected from your organization. Identify best practices, conduct study cases during meetings or trainings with your teams to raise your service from ordinary to extraordinary. -
25
UPilot
UPilot
If the closing ratio is 40% to get a $1M in revenue, their sales team must build a pipeline of deals worth $2.5M using this formula. UPilot automatically calculates the closing ratios of your team and each one of your sales staff. When they use CRM as a tool to predict and control the future, we see them anticipate revenues, invest in advance, hire with confidence, and grow predictably. When every user can decide what they can share and with whom, as a manager, you will never get the closing ratios and forecasts correctly and hence create predictable growth. Starting with a CRM that gives you top-down role-based access ensures that you will not get stuck or end up paying a lot once you figure out how to grow. Most CRMs either do not have this feature or bury them in their highest-priced Enterprise editions. So once you figure out how to grow, you have to either switch completely to new complex solutions or upgrade to the highest-priced plans.Starting Price: $29 per user per month -
26
SalezShark
SalezShark
Drive engagement at every customer touch point and manage your unique marketing process confidently with SalezShark. Send the right messages on all the right channels. Build emails, social ads, landing pages, postcards, and more from one place. A CRM with email and sales automation keeps all your customer data organized in one platform. Manage your pipelines, update deals, and always follow up at the perfect moment. SalezShark Connect+ empowers you to optimize the performance of your marketing process by offering you access to most accurate and action-oriented data, reducing marketing expenses and efforts required in reaching your target audience with a broader impact.Starting Price: $40 per user per month -
27
SmartSurvey
SmartSurvey
Create online surveys, forms and questionnaires to collect and analyse data, giving you the insights to make smarter decisions. From students and charities to businesses and public sector organizations, our customers trust our platform to capture and act on data every day. SmartSurvey is packed with features to help you quickly and easily reach respondents and capture feedback and opinions. All plans benefit from unlimited surveys, a library of ready-made templates and a wide range of question types. Paid plans include advanced question types and logic. Enterprise plans add out-of-the-box customer experience questions, dashboards and sophisticated custom variable options. Extend the reach of your survey with powerful in-built distribution options. All plans provide unique links to share, send and track your surveys, or embed on your website. Business plans and above can send and track survey invites using our in-built email tool.Starting Price: $25 per month -
28
TalkToTheManager
TalkToTheManager
TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to respond in order to address customer service, product, and facility issues before a bad experience becomes a bad review. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Managers on duty receive the message on their phones by text or email. Managers don't see the customer's phone number. Managers can respond by text immediately while the customer is still on-premises, resolving issues or receiving praise for a great experience. Customers leave happy and in many cases write a positive review online. They tell their friends and come back, bringing in more revenue and loyalty to your brand. Customers just text your TalkToTheManager number from any cell phone.Starting Price: $29 per month -
29
Viabl
Viabl
Originally trading as Able Glaze, Able Group was founded in 1993 as an emergency maintenance service operating in London and Essex. We expanded to become nationwide in 1998 and moved to a larger premises in Leigh-on-Sea two years later. Able Group developed to take on seven different trades, including plumbing, heating, drainage, electrics, locks, glazing and pest control. Our Company has sprouted from humble beginnings, into a Nationwide property maintenance service that is able to service over 90% of the postcodes in the UK. Viabl Ltd trades under the name of Able Group, with a workforce of 800+ engineers and vans driving the streets of the UK.Starting Price: $250 per month -
30
StoryPulse
PlayClay
StoryPulse is an EASY customer engagement tool for your CRM. It helps sales people easily engage with customers to virtually deliver content and surveys and effortlessly gather customer data points for analytics and segmentation strategies. Story Pulse is a customer tool engagement platform that empowers organizations to effectively deliver content and surveys via the web and or through tablets. Qualitative and quantitative feedback from end users can be captured and analyzed to assess and understand customers. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.Starting Price: $5 per month