Best Customer Engagement Software - Page 12
View:
Compare the Top Customer Engagement Software as of November 2025 - Page 12
Sort By:
-
1
SSG Digital
iPipeline
Innovator, connector and leader for the insurance industry. We have the most extensive straight-through processing platform within the UK. Explore how our digital platform addresses your business needs. Business transformation powered by increased agility and a digital end-to-end experience. Improved productivity fueled by adviser and consumer self-service capabilities. Higher customer lifetime value through proactive ongoing engagement with customers. Customer and Adviser Portals – users access policy documentation and update personal and policy details and features digitally, in real time. Components cover every facet of the user experience including full reinsurance reporting, external portal integration, and automated and clerical underwriting. Flexible deployment – from full end-to-end SSG Digital platform deployment, to discrete integrated individual components (e.g. underwriting only, New Business only). -
2
FoxMetrics
FoxMetrics
FoxMetrics helps you overcome the challenges with siloed systems and products. It captures, stores, and unlocks data generated from the web, mobile, and other sources and drives value from your customer behavioral data.FoxMetrics empowers businesses to collect, enrich, transform, visualize and explore your web visitor activities. Easily report on sessions, users, page views, custom events, and other related metrics. Improve the ROI by measuring, and, identifying your most effective marketing methods and campaigns to maximize conversions and sales across all channels. Your biggest challenge isn’t a lack of data - it’s the inability to quickly draw meaningful and actionable insights from it. FoxMetrics empowers restaurants to collect and analyze data from their website visitors, ordering systems, loyalty platforms, delivery platforms, location/map platforms and more from online and offline. -
3
ChurnZero
ChurnZero
ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. -
4
Karnival Receipts
Karnival
A digital Bill or Receipt or Invoice is generated as proof of transaction and Issuing is legally mandatory, So it is important that when we go paperless the digital document is Sent via Flexible delivery channel and delivered to everyone and is available for lifetime. Have you ever received a PDF or Image of a bill? You must have wondered what should I do with this digital bill? These digital bills are static and can be edited easily, When web technologies as a platform are used to show an e-receipts whole lot of static elements can become dynamic and personalized. We can draw parallels with the most personalized web interface or mobile app as a reference like Amazon. Group enterprises can send a customer from one brand to shop at other brands within a group umbrella, customize offers on the basis of brand, customers persona and store level. -
5
insured.io
insured.io
Your systems, reimagined. We build products that extend the functionality of your existing policy systems so you can engage with your customers. We do not require you to change your policy management system or payment processor. We connect to a slice of your data and you can be ready to go in days. Whether you write 5 Million or 500 million in written premium, our products will work for you. We are in the cloud, always available, and we auto-scale with you. Our products are hosted in secure, PCI-compliant datacenters, georeplicated across the USA. Our data is fully encypted and we never store sensitive information. We came from insurance. We know insurance. We love everything about insurance technology. Our products are built to help you succeed, no matter what lines of business you write. -
6
Display Ad Generator
Display Ad Generator
Save countless hours of ad design! You get a full collection of display ads for each and every product in your Shopify store. Simply install our app to get your ads! We cover all of the standard sizes accepted by major advertising platforms such as Google AdWords Display Network, Retargeter, AdRoll, and others. Now you don’t have to worry about missing any opportunities, because our ads work everywhere. Our tried and tested ad templates conform to every IAB standard and guideline and are proven to convert very well. We automatically generate stunning display ads for every product in your Shopify store, in every popular ad format. Creating all those ads manually would take hours, if not days. Make your ads fit your branding profile before you generate them. Your can customize any text on your ads, which makes it easy to adapt to anything! You can insert the product name and vendor anywhere by using the tokens {title} and {vendor}. -
7
moveXM
TTR Group
moveXM is the all-in-one software platform for Experience Management (XM) - 'made & hosted in Germany'! moveXM enables: > Increase the Net Promoter Score® > Maximize customer satisfaction > Lower churn rates > Reduce costs MoveXM meets the highest data protection requirements: > Data storage exclusively in Germany > Guaranteed GDPR compliance > ISO-certified data security and quality management -
8
NEON-dX
Flytxt
Packages analytics, artificial intelligence, and automation into one out-of-the-box, easy-to-use integrated marketing cloud platform that integrates seamlessly with the CRM environment of the client. It is designed to learn, predict, recommend and act in real-time, allowing enterprises’ marketing teams to easily and efficiently plan and execute upsell, cross-sell and retention campaigns to generate measurable revenue uplift. A trusted, explainable AI to drive marketing on its own or serve as a trusted companion to guide marketing decisions and actions. AI to triangulate customers, campaigns and objectives and guide marketers to ensure better marketing outcomes. Leverage one-of-its-kind AI companion, Robo-X to automatically identify new campaign opportunities, continuously rate the performance of campaigns and recommend steps to optimize the performance of even live campaigns. -
9
The CXApp
CXApp
The CXApp is a cloud-based, mobile app solution for digital experience programs for the future of work across workplace, desks, events, meetings, and employee engagement. We are the leading provider of mobile-first, digital programs across your organization to improve in-person, off-site, and on-the-go experiences. Our SaaS-based mobile app platform brings your customer, employee, visitor experience initiatives together in one hassle-free system that you don't have to host, manage, support or maintain! This means, low cost, low overhead, easy maintenance with a support team and platform that scales with your business needs. -
10
Clutch
Clutch
Clutch is a customer marketing platform for B2C brands. Today, marketers struggle because they have customer data stored in many different places. This makes it difficult to know how and when to reach their customers and with what message. Clutch offers a way to centralize this information, make sense of it, and act on it with personalized messages that lead to more purchases and increased brand loyalty. The Clutch platform offers a variety of solutions including data management, marketing automation, loyalty, stored value, and CRM as well as mobile, email, and direct mail campaign capabilities. Data-driven marketing doesn’t have to be so complicated. Work smarter, act faster, and optimize spend with a platform built for B2C marketers. Know your customers across all buying channels and marketing touchpoints. Leverage complete data to deliver targeted campaigns that drive deeper insights. Accelerate behavior change by driving customers to the next best outcome. -
11
OPINATOR
Innology Ventures
Bring the human touch to CX! Boost response rates in VoC, NPS, and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand. OPINATOR enables you to act on feedback, reduce customer effort, and drive value in each touchpoint. Featuring Predictive, Prescriptive, and Text Analytics, Case Management system, and role-based dashboards. Generate remarkable interactions and turn customers into promoters. OPINATOR is self-manageable but also provides a Customer Success team to overview and guide your projects when you need it. Customers expect innovative and delightful interactions. Combine technology, creativity, and deep customer understanding to deliver those experiences and boost customer engagement. Companies will double down on their CX efforts during the following decade. Rather than old, inefficient surveys, captivate your customers with engaging and personalized UIs. -
12
CasePRO
Advanced Software
casePRO is a tested platform used in many different industries by clients who demand flexibility and a software product that provides exceptional longevity and ROI. casePRO is a toolkit, the end solution is built and designed to work the way your business works and allows you to adapt and grow tomorrow. Simplify your processes and increase your control and compliance capabilities. Capable of automatically receiving your new inquiries direclty from your website or managing a large number of cases or files across your business and auto-generating and sending your standard documentation. casePRO can track/managing all data, phone calls, emails, texts, documentation, etc. Each casePRO case has a 100% audit trail, incl all case viewing activities. -
13
Viafoura
Viafoura
Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. Our suite of engagement and personalization solutions — including real-time conversations, custom polls, community chat, ratings & reviews, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors directly on brands' owned and operated properties. Viafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment. -
14
SmartBip
RetAPPs
SmartBip is the name of our platform: it works as a Middleware / API Gateway between the internal systems of the retailer and the App and Web frontends, providing services that optimize and secure dialogue between the parties. RetAPPs was founded in 2012 by Alessandro Tiretta, who still today provides the company with his expertise in the retail industry. He saw that traditional brick-and-mortar retailers could benefit from innovative tools as they tried to compete with online boutiques, both in terms of customer engagement and loyalty, and in order to respond to the new needs of manufacturers. And indeed, today the data confirm just that. RetAPPs is the ideal partner for traditional retailers because it’s a fully-digital solution provider, able to support retailers throughout the entire digitisation process, resulting in their success: to do so, we came up with SmartBip, proprietary technology that turns any point of sale into a multi-channel e-commerce platform. -
15
Radiance Labs
Radiance Labs
Drive exceptional results with 95% open rates and 40% reply rates. Enable rich interactions, purchases and more, all inside messaging. Send personalized, 2-way interactions with every message for better results. Address the full customer lifecycle: Marketing and commerce, and customer support. Radiance platform is built for e-commerce from the ground up. Our integration with your e-commerce platform enables you to configure personalized marketing notifications like order & delivery status, reorder, upsell, and abandoned cart. Our revolutionary conversational checkout functionality allows your customers to place orders using SMS and FB Messenger. With the powerful Radiance Conversation builder, weave together rich interactive conversations that engage your customer, guide their interactions, and help build a relationship. Use and extend one of our many existing conversation templates or create your own. -
16
ebbo
ebbo
Reshape your customer engagement strategies with the industry’s most versatile and secure loyalty marketing platform. Consumers have more choices than ever — that means your loyalty program can’t look run of the mill. With strictly plug-and-play programs, you’re bound to blend in and fall behind. With the ebbo™ loyalty platform, you can design and build programs specifically for your brand and target audience — then bring consumers in on the fun. By creating experiences for your customers, you collect better data, optimize future experiences and drive continuous engagement across the buying journey. Need to get more people talking about your brand? Ready to offer a premium loyalty experience? The ebbo™ loyalty platform has a range of scalable solutions under one roof, allowing you to integrate programs, level up your approach and drive continuous engagement. -
17
Coniq
Coniq
Coniq’s digital platform enables your entire organization to connect with and engage customers in-store and online, across multiple touchpoints. Transform your business quickly and cost effectively by embracing a digital platform that empowers your entire organization to understand, anticipate and engage with your customers. Build a clear view of your customers, brands and marketing activities. Experience the new and exciting customer loyalty solution that identifies, engages and rewards shoppers before, during and after their visit. Where physical and digital retail merge into one, the Coniq platform sits at the heart of your digital transformation so you know exactly who your shoppers are, online and offline, to build valuable, personalized relationships with them. Understand your customers and drive sales uplift at your retail destination. Build a database of ready-to-buy shoppers, identify and incentivize shoppers to visit. -
18
CSG Xponent
CSG
Companies have the data to truly know and understand their customers, but few can extract insights from it. Even fewer can use those insights to personalize experiences in real time. And still fewer—the customer engagement leaders—can scale that real-time personalization across different channels, journeys and lines of business. Take your place among the world’s customer engagement leaders. Leverage your existing data, technology and communication channels to create extraordinary experiences using our unified, cloud engagement platform, CSG Xponent™. Xponent combines a robust customer data platform, industry-leading customer journey orchestration and analytics, and proven omnichannel communications in one solution. With Xponent, companies deliver personalized, predictive and proactive customer interactions that improve business outcomes, quicken time to value and reduce risk. -
19
D-AIM
D-AIM
One virtual marketer for every customer journey. Leverage one-on-one relationships to create customer loyalty in an ethical way. Relationship marketing today operates on a whole new level, every consumer is unique, and generalized marketing tactics have little to no impact. Today, consumers want, and expect, a hyper-personalized relationship with brands. But a meaningful customer journey requires a marketing strategy based on in-depth insights. You must deliver messages that are timely, relevant, and engaging every day and for each customer. Enhanced by artificial intelligence, our predictive marketing tools, and business intelligence services give you the power to enter a new era of relationship marketing. Optimize traffic to your media website, boost advertising revenue, convert non-paying to paying subscribers, and recommend accurate VOD content. Create hyper-personalized relationships to build customer loyalty and increase purchase frequency. -
20
Co.tribute
Co.tribute
Onboard instantly, increase conversions and expand wallet share. Deliver the digital experiences your customers have come to expect. Our white-labeled solution includes digital account opening, loan origination, cross selling and business intelligence. Works with your core banking system. Rapidly roll out charitable financial experiences that increase member engagement and unlock referrals. Transform your digital user experience, not your back-office processes and systems. Loan origination and account opening for community banks with the business intelligence, smart marketing automation and slick user experience needed to compete with fintechs. Pre-fill applications for additional products with customer's existing information. -
21
Contiinex
Contiinex
AI-based quality audit as a service for insurance, healthcare, consumer banking, & retail with 100% data security. Automate all QA parameters across customer interactions on phone, email, chat & social channels. Contiinex cloud-based dialer with inbuilt WhatsApp/voice/SMS bot capabilities can now help your agents engage seamlessly with their clients for both inbound & outbound campaigns. Get a centralized dashboard with a 360° view of your business process. With Contiinex WhatsApp business API, you can automate your customer process for sales, service, or support for marketing, pre-purchase, or post-purchase engagement. It is supported by a unified dashboard giving an in-depth view of all your customer engagement metrics. With Contiinex you can now monitor 100% of all customer interactions for both voice & non-voice as against a sample of 1-2% quality audits. Eliminate fraud by accessing risk at the right instance & improve process efficiency. -
22
CataBoom
CataBoom
Catapult your marketing with gamification. Meet CataBoom, your gamification experts. Our gamification platform is adaptable to your varying needs. From full-featured design to easy-to-use templates, we offer the industry’s most robust gaming platform without a hefty price tag. The CataBoom gamification platform has been used to create over 250 million engagement experiences by some of the largest and most respected brands in the world. Our gamification platform couldn't be easier to design and deploy. Hundreds of templates. Mere hours to execute. Simply select your game experience and upload your brand assets, no coding is required! We designed our gamification platform so that you can create digital experiences that can be combined in unlimited ways. Our prize engine allows you to incentivize and reward your target audience, on time and on budget. An on-the-move audience demands multiple touchpoints. Create your game once; deploy everywhere to drive participation and engagement. -
23
Cloud4Feed
Cloud4Feed
Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible. -
24
Cohort
Cohort
Easily activate your first customer engagement journeys in just a few clicks, thanks to our ready-to-use templates. Without any technical skills, you can also build your own engagement scenarios thanks to an intuitive drag-and-drop interface. Track performance and assess easily your impact on sales and customer satisfaction. Connect social media, CMS, CRM, third-party apps and brand partners to easily create outstanding experiences. The plug and play marketing solution that turns brands' customer accounts into a powerful engagement channel. -
25
Ackee
Ackee Digital Enterprises
Ackee streamlines your customer success workflows, helping you predict and beat customer churn. Ackee helps your team gain valuable insights to ensure success across the entire customer journey. Backed by our powerful data science platform, Ackee's simple to use tools arm you with the metrics you need to deliver outstanding customer value. Connect your data using Ackee's integrations and put in-depth health metrics, customer churn prediction and detailed account information at your fingertips. Ditch Excel, and never have to hunt down customer info again. Get key metrics and real-time notifications that keep your team on top of major changes in customer activity, allowing you to take actions to increase retention and boost adoption. Ackee automatically segments your highest risk and most active accounts based on real customer activity, helping you build scalable workflows focused on the clients that need your attention the most. -
26
Engagio
Engagio
Deploying a few account-based marketing (ABM) tactics is not the same as building a solid foundation for growth. Engagio helps B2B companies deliver account-based engagement for sales and marketing with the data, sales insights, multi-channel orchestration and full-journey analytics required for sustainable success. Build an ABM foundation with data from across your tech stack. Unify data from across your tech stack to deliver a complete view of accounts and people using our B2B customer data platform (CDP). Show your revenue team exactly where to focus for maximum engagement, pipeline and retention with easy-to-use insights on target accounts and people. -
27
Reevoo
Reevoo
That’s why the content we collect is so powerful. When your customers share images, tell stories or write reviews about your brand, your audience listens. Boring content is boring content, no matter who it’s coming from. Reevoo content inspires and persuades because it’s real. That’s what turns your customer touchpoints into trust points. One-size-fits-all software solutions give you one-size-fits-all results. Not Reevoo. Your goals become our goals, and we focus the service we provide around your ROI. Trust is the most essential investment for your content strategy, so we’ve made our price structure as fair and transparent as possible. What you pay depends on how much content we collect and its impact across your business. Brands make cool stuff, but when you want the real scoop on something, you ask your friends. Or, a friendly stranger, through Reevoo. -
28
Linvo
Linvo
LINKEDIN Automation. Automate your Connections, Messages, and Posts. Increase your sales by understanding what actually works. Increase your engagement. Share the post with your connection at the right time. Know what is working and what’s not using our unique analytics. More comments and likes = more exposure! Automate everything that grows your leads sales and revenue. Automate your work with LinkedIn. Automatically invite targeted 2nd & 3rd level contacts with a personal note. Get top notch analytics about your engagement. Play it safe with Linkedin, our system is using special AI for posting. -
29
WEVO
WEVO
WEVO is a customer experience platform that provides the fastest, most accurate insight to optimize digital experiences. WEVO’s human-augmented AI model allows organizations to test not only live websites but also concept designs, without the need for live traffic. WEVO does the heavy lifting, pinpointing the UX, design and content that is most and least effective for target visitors. Measuring against industry benchmarks, and delivering actionable recommendations from expert analysts, WEVO uncovers WHY more customers are not engaging. Leading companies like P&G, Intuit and GoTo leverage WEVO insight to better understand their customers and reduce the risk of new campaigns and product launches. -
30
OmniGenX.Ai
Texve
OmniGenX.Ai is an AI-powered customer engagement platform that seamlessly integrates Salesforce with WhatsApp, social media, websites, and email to automate interactions and streamline business workflows. It enables sales teams to automate follow-ups, run campaigns, schedule appointments, and share documents like invoices and contracts directly via WhatsApp. The platform also captures leads automatically through web chatbots and manages customer queries and cases efficiently. OmniGenX.Ai provides a 360° super admin dashboard for real-time analytics, agent performance tracking, and full visibility into customer interactions. With no-code setup and advanced automation tools, it allows teams to configure workflows effortlessly. The solution is fully Salesforce-native, ensuring secure AI-driven insights and seamless CRM integration.Starting Price: $10