Best Customer Engagement Software - Page 13

Agent IQ’s Lynq is an AI-powered relationship banking platform that helps financial institutions grow by deepening relationships beyond the branch. Lynq combines instant AI self-service with easy access to a dedicated banker, so account holders get fast answers and human help in one place. Features include asynchronous messaging, video chat, voice calling, co-browsing, and file exchange. AI assists staff with suggested replies, auto tagging, translation, and conversation summaries. Teams orchestrate outreach with role based routing, queues, SMS and push notifications, and proactive alerts. Leaders get analytics on topics, sentiment, and resolution times. Lynq integrates with digital banking providers and CRMs through APIs and webhooks. Security includes SOC 2, single tenant US hosting, and encryption in transit and at rest. Institutions tailor experiences for segments, branches, and lines of business.

Listen360 provides you with the insights you need to make smarter business decisions, and determine which aspects of your customer experience to improve and which will have the biggest impact on your business. With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure that you are consistently delivering a customer experience that secures loyalty – alongside profit – for the long haul. Easy to implement and use at every location and level within an organization, the Listen360 customer engagement software platform has delivered more than 28 million customer insights to more than 40,000 businesses around the globe.

Customer engagement today is increasingly complex as customers expect personal, consistent and relevant interaction with your brand across all channels. Your customer engagement platform should make this easy, but too many platforms are unwieldy and unable to deliver on the promise of personalized interaction. Most can't connect the necessary information from organizational data silos required to respond to customers in real time on any channel. Pega Marketing is the next step in the evolution of the customer engagement platform. Integrating sophisticated customer analytics and business rules in real time, Pega constantly evaluates the context of each customer interaction and recommends the most relevant offer, content, channel and action to take. With Pega, you can build deeper connections with customers, moving beyond segmentation campaigns to a focus on customer experience management across all channels.

The #1 Association and Mobile Membership App. Our configured solution enhances your organization’s ability to connect members, employees and stakeholders where they live - on their phones. Think of Clowder as your own private social network. Connectivity when it matters most. We're helping organizations keep their communities engaged and informed amid the COVID-19 crisis. To see how our mobile apps are currently bringing members together in impactful ways. Connectivity when it matters most. We're helping organizations keep their communities engaged and informed amid the COVID-19 crisis. To see how our mobile apps are currently bringing members together in impactful ways. Driving Year-Round Engagement. Clowder apps aim to drive continuous, on-hand connectivity. Client Success Driven. No hidden fees or escalating hourly rates. Year-Round Specialists. Proven experts at year-round mobile success. Native App Experts Exclusive focus on native mobile app development.

The customer engagement platform. Get in touch with your customers in the moments that matter. Engagement Center. Configurable inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience. Listening In a world of social sharing, managing a brand is a complex activity. Social listening allows you to act at exactly the right time. Crowdsourcing Involve your customers! Build reserved areas where they can be engaged in cooperation, support and branding projects, and much more. Customer Care. Handling a higher number of requests from customers, with shorter delays, lower service costs and a continuous end-to-end experience. Digital Marketing. Connecting the CRM with the marketing strategy and providing data in support of the digital marketing choices in order to best manage the company’s beating heart: its brand. Digital PR. Evaluating the results of every digital action

Experian Partner Solutions empowers businesses to enhance customer engagement and drive growth through comprehensive financial wellness and identity protection offerings. Their suite includes credit monitoring, financial management tools, identity theft protection, and data breach resolution services, all designed to build trust and deepen customer relationships. With flexible deployment options—such as APIs, white-label solutions, and co-branded platforms—Experian ensures seamless integration into partners' existing systems. Leveraging Experian's extensive data resources and expertise, partners can deliver personalized experiences that foster customer loyalty and satisfaction. Additionally, Experian offers employee benefit solutions that promote financial well-being and security in the workplace. By collaborating with Experian, businesses can position themselves as trusted advisors, offering value-added services that meet the evolving needs of their customers.

UGC Contests are highly interactive promotions that give your brand unparalleled customer engagement. Photo, video, audio, or text Contests encourage customers to get creative, providing repeated touchpoints between the customer and your product or service. Contest Factory was the first to develop online voting for UGC Contests and holds multiple patents in this area. UGC Contests are currently available as a custom product, with standard mobile optimization, social sharing and Viral DNA® analytics included. Everyone loves to win and a Sweepstakes is the classic, easy way to connect with new customers and reward your loyal followers. Contest Factory’s custom Sweepstakes platform enables you to create the buzz, collect massive amounts of prospect data as well as re-engage your customer base. Sweepstakes provide a win on all fronts.

Boost in-app engagement, retention and revenues. Easily add pre-built social and community features to your app. Collect first-party data and unlock AI-powered insights to drive app growth. Add social features to your app in days. With our ready-to-use SDKs, APIs, and UIKits, you can embed the most popular social features in your app or website in no time. Harness the power of your first-party data with AI to enhance your business strategy and unlock new growth opportunities. Maximize your app’s revenue potential while enhancing user experience with our native monetization capabilities.

Vuukle is a fully featured audience engagement platform that helps bring engagement back on your website by giving your users a friendly and interactive environment that encourages organic interactions by offering existing and new users new and easy widgets to engage with your content. Our widgets are fully customizable and offers interesting features making user engagement super easy & fun. You can install our widgets in less than 60 seconds and get started. It is 1JS for all our products. No matter where you are our team is available 24*7 to provide support and address all your concerns. Our team works hard and takes pride in providing and maintaining a platform that 2000+ publishers globally trust. We bring you the most sophisticated and feature rich comments platform backed by AI that is designed to perform beyond your expectations by eliminating spam automatically.