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Best Enterprise Customer Education Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Customer Education category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Customer Education to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Customer Education category.

In addition to qualifying for inclusion in the Customer Education Software category, to qualify for inclusion in the Enterprise Business Customer Education Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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12 Listings in Enterprise Customer Education Software Available

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    G2 Score
Docebo
(668)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docebo is the world’s most powerful learning platform, designed to be intuitive for admins, engaging for learners, and transformative for businesses. Key differentiators include: - Capability for

    Users
    • Instructional Designer
    • Training Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Enterprise
    • 45% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Docebo is a learning management system that provides a platform for compliance tracking, publishing content, and delivering personalized learning paths.
    • Reviewers like the platform's high customization options, intuitive interface, AI-based features, and the ability to manage different catalogs, learning plans, and content types.
    • Reviewers experienced challenges with the platform's complexity, slow updates, limited mobile accessibility, and the need for advanced technical knowledge for full utilization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Docebo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    83
    Customer Support
    58
    Customization
    53
    Customizability
    50
    Features
    48
    Cons
    Limited Features
    37
    Limited Customization
    36
    Missing Features
    35
    Learning Curve
    24
    Complexity
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Docebo features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.9
    Visualization
    Average: 8.2
    8.6
    Multiple Content Types
    Average: 8.7
    8.2
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Docebo Inc.
    Company Website
    Year Founded
    2005
    HQ Location
    Toronto
    Twitter
    @docebo
    6,701 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,019 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docebo is the world’s most powerful learning platform, designed to be intuitive for admins, engaging for learners, and transformative for businesses. Key differentiators include: - Capability for

Users
  • Instructional Designer
  • Training Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Enterprise
  • 45% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Docebo is a learning management system that provides a platform for compliance tracking, publishing content, and delivering personalized learning paths.
  • Reviewers like the platform's high customization options, intuitive interface, AI-based features, and the ability to manage different catalogs, learning plans, and content types.
  • Reviewers experienced challenges with the platform's complexity, slow updates, limited mobile accessibility, and the need for advanced technical knowledge for full utilization.
Docebo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
83
Customer Support
58
Customization
53
Customizability
50
Features
48
Cons
Limited Features
37
Limited Customization
36
Missing Features
35
Learning Curve
24
Complexity
22
View All Pros and Cons
Docebo features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.9
Visualization
Average: 8.2
8.6
Multiple Content Types
Average: 8.7
8.2
Content Storage and Management
Average: 8.6
Seller Details
Seller
Docebo Inc.
Company Website
Year Founded
2005
HQ Location
Toronto
Twitter
@docebo
6,701 Twitter followers
LinkedIn® Page
www.linkedin.com
1,019 employees on LinkedIn®
Absorb LMS
(794)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while a

    Users
    • Instructional Designer
    • LMS Administrator
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 44% Mid-Market
    • 38% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Absorb LMS is a learning management system that offers a range of functions for creating module content, managing content, enrolling learners, generating reports, and tracking user activity.
    • Users frequently mention the versatility of the functions, the ease of use for both administrators and learners, the excellent customer support, and the powerful analytics tool, Analyze, as standout features.
    • Users experienced challenges with certain aspects such as the discussion boards and quizzes, the intuitiveness of the administrator functions, the inability to apply updated rules retroactively to enrollees, and limitations in customizing the user interface and reporting capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Absorb LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    258
    Customer Support
    216
    Helpful
    156
    User-Friendly
    152
    Excellent Support
    131
    Cons
    Limited Features
    104
    Limited Customization
    84
    Missing Features
    69
    Reporting Issues
    63
    Inadequate Reporting
    59
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Absorb LMS features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.2
    8.6
    Multiple Content Types
    Average: 8.7
    8.8
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Absorb Software
    Company Website
    Year Founded
    2003
    HQ Location
    Calgary
    Twitter
    @AbsorbLMS
    1,481 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    637 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while a

Users
  • Instructional Designer
  • LMS Administrator
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 44% Mid-Market
  • 38% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Absorb LMS is a learning management system that offers a range of functions for creating module content, managing content, enrolling learners, generating reports, and tracking user activity.
  • Users frequently mention the versatility of the functions, the ease of use for both administrators and learners, the excellent customer support, and the powerful analytics tool, Analyze, as standout features.
  • Users experienced challenges with certain aspects such as the discussion boards and quizzes, the intuitiveness of the administrator functions, the inability to apply updated rules retroactively to enrollees, and limitations in customizing the user interface and reporting capabilities.
Absorb LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
258
Customer Support
216
Helpful
156
User-Friendly
152
Excellent Support
131
Cons
Limited Features
104
Limited Customization
84
Missing Features
69
Reporting Issues
63
Inadequate Reporting
59
View All Pros and Cons
Absorb LMS features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.2
8.6
Multiple Content Types
Average: 8.7
8.8
Content Storage and Management
Average: 8.6
Seller Details
Seller
Absorb Software
Company Website
Year Founded
2003
HQ Location
Calgary
Twitter
@AbsorbLMS
1,481 Twitter followers
LinkedIn® Page
www.linkedin.com
637 employees on LinkedIn®

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CloudShare
(229)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashe

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloudShare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    55
    Setup Ease
    39
    Easy Creation
    28
    Virtual Machines
    24
    Course Creation
    21
    Cons
    Slow Performance
    28
    Connectivity Issues
    14
    Expensive
    12
    Complex Configuration
    9
    Access Issues
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudShare features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.2
    8.7
    Multiple Content Types
    Average: 8.7
    8.7
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudShare
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @CloudShare
    2,346 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashe

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 33% Enterprise
CloudShare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
55
Setup Ease
39
Easy Creation
28
Virtual Machines
24
Course Creation
21
Cons
Slow Performance
28
Connectivity Issues
14
Expensive
12
Complex Configuration
9
Access Issues
8
View All Pros and Cons
CloudShare features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.2
8.7
Multiple Content Types
Average: 8.7
8.7
Content Storage and Management
Average: 8.6
Seller Details
Seller
CloudShare
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@CloudShare
2,346 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
LearnUpon LMS
(184)4.6 out of 5
8th Easiest To Use in Customer Education software
View top Consulting Services for LearnUpon LMS
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LearnUpon helps businesses deliver training that performs fast, focused, and built for impact. L&D teams rely on our tightly integrated LMS to deliver learning that sticks, upskills teams, and dri

    Users
    No information available
    Industries
    • E-Learning
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 27% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LearnUpon is a learning management system (LMS) that provides online learning tools and functionalities for organizations.
    • Users frequently mention the ease of use, robust reporting capabilities, seamless integration with other systems, and exceptional customer support as key benefits of using LearnUpon.
    • Users experienced some challenges with LearnUpon, including limited customization options, occasional difficulties with specific functionalities, and the need for more advanced features such as AI-driven tools and improved search functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LearnUpon LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Customer Support
    47
    Helpful
    32
    Intuitive
    29
    Course Creation
    26
    Cons
    Limited Features
    18
    Limited Customization
    15
    Missing Features
    14
    Navigation Difficulties
    12
    Integration Issues
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LearnUpon LMS features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    7.5
    Visualization
    Average: 8.2
    8.5
    Multiple Content Types
    Average: 8.7
    8.2
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LearnUpon
    Company Website
    Year Founded
    2012
    HQ Location
    Dublin , Ireland
    Twitter
    @learnupon
    2,466 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    314 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LearnUpon helps businesses deliver training that performs fast, focused, and built for impact. L&D teams rely on our tightly integrated LMS to deliver learning that sticks, upskills teams, and dri

Users
No information available
Industries
  • E-Learning
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 27% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LearnUpon is a learning management system (LMS) that provides online learning tools and functionalities for organizations.
  • Users frequently mention the ease of use, robust reporting capabilities, seamless integration with other systems, and exceptional customer support as key benefits of using LearnUpon.
  • Users experienced some challenges with LearnUpon, including limited customization options, occasional difficulties with specific functionalities, and the need for more advanced features such as AI-driven tools and improved search functionality.
LearnUpon LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Customer Support
47
Helpful
32
Intuitive
29
Course Creation
26
Cons
Limited Features
18
Limited Customization
15
Missing Features
14
Navigation Difficulties
12
Integration Issues
9
View All Pros and Cons
LearnUpon LMS features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
7.5
Visualization
Average: 8.2
8.5
Multiple Content Types
Average: 8.7
8.2
Content Storage and Management
Average: 8.6
Seller Details
Seller
LearnUpon
Company Website
Year Founded
2012
HQ Location
Dublin , Ireland
Twitter
@learnupon
2,466 Twitter followers
LinkedIn® Page
www.linkedin.com
314 employees on LinkedIn®
ReadyTech
(222)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, Ma

    Users
    • Consultant
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ReadyTech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    15
    Fast Response
    12
    Setup Ease
    11
    Reliability
    10
    Cons
    Technical Issues
    7
    Connectivity Issues
    6
    Slow Performance
    5
    System Instability
    5
    Audio Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReadyTech features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.1
    Visualization
    Average: 8.2
    7.9
    Multiple Content Types
    Average: 8.7
    8.0
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ReadyTech Corporation
    Company Website
    Year Founded
    1993
    HQ Location
    Oakland, CA
    Twitter
    @readytech
    137 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, Ma

Users
  • Consultant
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 34% Mid-Market
ReadyTech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
15
Fast Response
12
Setup Ease
11
Reliability
10
Cons
Technical Issues
7
Connectivity Issues
6
Slow Performance
5
System Instability
5
Audio Issues
4
View All Pros and Cons
ReadyTech features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.1
Visualization
Average: 8.2
7.9
Multiple Content Types
Average: 8.7
8.0
Content Storage and Management
Average: 8.6
Seller Details
Seller
ReadyTech Corporation
Company Website
Year Founded
1993
HQ Location
Oakland, CA
Twitter
@readytech
137 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Litmos
(668)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

    Users
    • Training Manager
    • Training Coordinator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Litmos is a platform designed to prepare, organize, and track employee training, with features such as content creation, reporting, and reminders for activities.
    • Users frequently mention the platform's ease of use, the ability to create and tailor content, the robust reporting engine, and the excellent customer support as standout features.
    • Users experienced issues with the reporting function, difficulties with customizing the user dashboard, limitations with the Teams assignment function, and problems with the mobile app's accessibility.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Litmos Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Features
    38
    Customer Support
    36
    Course Creation
    32
    Courses
    28
    Cons
    Reporting Issues
    21
    Poor Reporting
    20
    Limited Features
    18
    Inadequate Reporting
    17
    Missing Features
    17
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Litmos features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    7.4
    Visualization
    Average: 8.2
    8.6
    Multiple Content Types
    Average: 8.7
    8.5
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Litmos
    Company Website
    Year Founded
    2007
    HQ Location
    San Ramon, California
    Twitter
    @Litmos
    7,980 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    219 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

Users
  • Training Manager
  • Training Coordinator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Litmos is a platform designed to prepare, organize, and track employee training, with features such as content creation, reporting, and reminders for activities.
  • Users frequently mention the platform's ease of use, the ability to create and tailor content, the robust reporting engine, and the excellent customer support as standout features.
  • Users experienced issues with the reporting function, difficulties with customizing the user dashboard, limitations with the Teams assignment function, and problems with the mobile app's accessibility.
Litmos Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Features
38
Customer Support
36
Course Creation
32
Courses
28
Cons
Reporting Issues
21
Poor Reporting
20
Limited Features
18
Inadequate Reporting
17
Missing Features
17
View All Pros and Cons
Litmos features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
7.4
Visualization
Average: 8.2
8.6
Multiple Content Types
Average: 8.7
8.5
Content Storage and Management
Average: 8.6
Seller Details
Seller
Litmos
Company Website
Year Founded
2007
HQ Location
San Ramon, California
Twitter
@Litmos
7,980 Twitter followers
LinkedIn® Page
www.linkedin.com
219 employees on LinkedIn®
WorkRamp
(612)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, Work

    Users
    • Customer Success Manager
    • Revenue Enablement Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 16% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WorkRamp is a learning management system that centralizes and shares content with users, tracks learning progress, and allows for content creation and assignment.
    • Reviewers appreciate the user-friendly interface, the ability to easily create and assign content, and the responsive and knowledgeable support team.
    • Reviewers mentioned limitations with the software, including a cumbersome process for building courses, limited reporting capabilities, and some issues with user management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WorkRamp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    133
    Course Creation
    70
    Customer Support
    60
    Intuitive
    54
    Helpful
    50
    Cons
    Missing Features
    45
    Limited Customization
    37
    Limited Features
    37
    Feature Issues
    23
    Inadequate Reporting
    23
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WorkRamp features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    7.7
    Visualization
    Average: 8.2
    8.6
    Multiple Content Types
    Average: 8.7
    8.5
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Learning Pool
    Company Website
    Year Founded
    2006
    HQ Location
    Derry, IE
    Twitter
    @LearningPool
    6,667 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    416 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, Work

Users
  • Customer Success Manager
  • Revenue Enablement Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 16% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WorkRamp is a learning management system that centralizes and shares content with users, tracks learning progress, and allows for content creation and assignment.
  • Reviewers appreciate the user-friendly interface, the ability to easily create and assign content, and the responsive and knowledgeable support team.
  • Reviewers mentioned limitations with the software, including a cumbersome process for building courses, limited reporting capabilities, and some issues with user management.
WorkRamp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
133
Course Creation
70
Customer Support
60
Intuitive
54
Helpful
50
Cons
Missing Features
45
Limited Customization
37
Limited Features
37
Feature Issues
23
Inadequate Reporting
23
View All Pros and Cons
WorkRamp features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
7.7
Visualization
Average: 8.2
8.6
Multiple Content Types
Average: 8.7
8.5
Content Storage and Management
Average: 8.6
Seller Details
Seller
Learning Pool
Company Website
Year Founded
2006
HQ Location
Derry, IE
Twitter
@LearningPool
6,667 Twitter followers
LinkedIn® Page
www.linkedin.com
416 employees on LinkedIn®
Skilljar by Gainsight
(384)4.6 out of 5
Optimized for quick response
14th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

    Users
    • Customer Education Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Mid-Market
    • 18% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Skilljar is a platform that provides tools for building, managing, and scaling customer education programs, with features such as analytics, reporting, and integration capabilities with CRMs.
    • Reviewers like the user-friendly interface, the ability to design customized learning paths, issue certifications, and use SCORM-compliant content without needing technical expertise, and the exceptional customer support and onboarding teams.
    • Reviewers mentioned that some reporting functionalities feel limited without advanced configuration or external data tools, creating detailed custom reports requires exports and third-party tools, and some training materials are too basic for advanced users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Skilljar by Gainsight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Customer Support
    14
    Onboarding
    11
    Implementation Ease
    9
    Customization
    8
    Cons
    Limited Features
    7
    Inadequate Reporting
    5
    Poor Reporting
    5
    Integration Issues
    3
    Limited Customization
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Skilljar by Gainsight features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.3
    Visualization
    Average: 8.2
    8.8
    Multiple Content Types
    Average: 8.7
    8.7
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gainsight Inc.
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,244 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,091 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

Users
  • Customer Education Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Mid-Market
  • 18% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Skilljar is a platform that provides tools for building, managing, and scaling customer education programs, with features such as analytics, reporting, and integration capabilities with CRMs.
  • Reviewers like the user-friendly interface, the ability to design customized learning paths, issue certifications, and use SCORM-compliant content without needing technical expertise, and the exceptional customer support and onboarding teams.
  • Reviewers mentioned that some reporting functionalities feel limited without advanced configuration or external data tools, creating detailed custom reports requires exports and third-party tools, and some training materials are too basic for advanced users.
Skilljar by Gainsight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Customer Support
14
Onboarding
11
Implementation Ease
9
Customization
8
Cons
Limited Features
7
Inadequate Reporting
5
Poor Reporting
5
Integration Issues
3
Limited Customization
3
View All Pros and Cons
Skilljar by Gainsight features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.3
Visualization
Average: 8.2
8.8
Multiple Content Types
Average: 8.7
8.7
Content Storage and Management
Average: 8.6
Seller Details
Seller
Gainsight Inc.
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,244 Twitter followers
LinkedIn® Page
www.linkedin.com
1,091 employees on LinkedIn®
Instruqt
(61)4.8 out of 5
Optimized for quick response
13th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instruqt is the go-to platform for software companies looking to engage developers through hands-on product adoption. We make complex technology easy to understand through interactive, real-world expe

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 43% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Instruqt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Hands-on Labs
    16
    Course Creation
    15
    Easy Creation
    12
    Experience
    12
    Cons
    Complex Configuration
    4
    Difficult Setup
    4
    Learning Curve
    4
    Missing Features
    4
    Limited Features
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Instruqt features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.2
    8.7
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    instruqt
    Company Website
    Year Founded
    2018
    HQ Location
    Hilversum, North Holland
    Twitter
    @instruqt
    2,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instruqt is the go-to platform for software companies looking to engage developers through hands-on product adoption. We make complex technology easy to understand through interactive, real-world expe

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 43% Enterprise
Instruqt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Hands-on Labs
16
Course Creation
15
Easy Creation
12
Experience
12
Cons
Complex Configuration
4
Difficult Setup
4
Learning Curve
4
Missing Features
4
Limited Features
3
View All Pros and Cons
Instruqt features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.2
8.7
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.6
Seller Details
Seller
instruqt
Company Website
Year Founded
2018
HQ Location
Hilversum, North Holland
Twitter
@instruqt
2,692 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
Thought Industries
(162)4.1 out of 5
View top Consulting Services for Thought Industries
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

    Users
    No information available
    Industries
    • Computer Software
    • Professional Training & Coaching
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thought Industries Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration
    1
    Customer Success
    1
    Customer Support
    1
    Engagement
    1
    Helpful
    1
    Cons
    Feature Enhancement
    1
    Limited Customization
    1
    Time-Consuming
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thought Industries features and usability ratings that predict user satisfaction
    7.9
    Ease of Use
    Average: 9.0
    7.6
    Visualization
    Average: 8.2
    8.3
    Multiple Content Types
    Average: 8.7
    7.8
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thought Industries
    Year Founded
    2012
    HQ Location
    Boston, MA
    Twitter
    @thoughtind
    1,211 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    92 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

Users
No information available
Industries
  • Computer Software
  • Professional Training & Coaching
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
Thought Industries Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration
1
Customer Success
1
Customer Support
1
Engagement
1
Helpful
1
Cons
Feature Enhancement
1
Limited Customization
1
Time-Consuming
1
View All Pros and Cons
Thought Industries features and usability ratings that predict user satisfaction
7.9
Ease of Use
Average: 9.0
7.6
Visualization
Average: 8.2
8.3
Multiple Content Types
Average: 8.7
7.8
Content Storage and Management
Average: 8.6
Seller Details
Seller
Thought Industries
Year Founded
2012
HQ Location
Boston, MA
Twitter
@thoughtind
1,211 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
Intellum Platform
(50)4.4 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative comp

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 64% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Intellum Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Customizability
    2
    Customization
    2
    Ease of Implementation
    2
    Cons
    Limited Customization
    3
    Limited Search Functionality
    3
    Poor Search Functionality
    3
    Content Management
    2
    Knowledge Deficiency
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Intellum Platform features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 9.0
    6.8
    Visualization
    Average: 8.2
    7.8
    Multiple Content Types
    Average: 8.7
    6.9
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intellum
    Year Founded
    2000
    HQ Location
    Atlanta, Georgia
    Twitter
    @intellum
    2,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative comp

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 64% Enterprise
  • 30% Mid-Market
Intellum Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Customizability
2
Customization
2
Ease of Implementation
2
Cons
Limited Customization
3
Limited Search Functionality
3
Poor Search Functionality
3
Content Management
2
Knowledge Deficiency
2
View All Pros and Cons
Intellum Platform features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 9.0
6.8
Visualization
Average: 8.2
7.8
Multiple Content Types
Average: 8.7
6.9
Content Storage and Management
Average: 8.6
Seller Details
Seller
Intellum
Year Founded
2000
HQ Location
Atlanta, Georgia
Twitter
@intellum
2,542 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
ClearCompany
(488)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearCompany is a unified talent management system built to support organizations in effectively recruiting, developing, and retaining their workforce. Their comprehensive software platform combines a

    Users
    • Talent Acquisition Specialist
    • HR Generalist
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 68% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClearCompany is an applicant tracking system that aids in the recruitment process and integrates with other HR systems.
    • Reviewers like the user-friendly interface, the system's ability to post jobs on multiple sites, and the excellent customer support provided by the ClearCompany team.
    • Reviewers experienced difficulties with updating onboarding packets, wished for better reporting and smoother integration processes, and expressed a need for more customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClearCompany Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    Helpful
    36
    Customer Support
    31
    Intuitive
    28
    Simple
    25
    Cons
    Limited Features
    17
    Missing Features
    17
    Candidate Management
    13
    Limited Customization
    13
    Recruitment Issues
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearCompany features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.2
    7.5
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearCompany
    Company Website
    Year Founded
    2004
    HQ Location
    Boston, MA
    Twitter
    @ClearCompany
    2,956 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    313 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearCompany is a unified talent management system built to support organizations in effectively recruiting, developing, and retaining their workforce. Their comprehensive software platform combines a

Users
  • Talent Acquisition Specialist
  • HR Generalist
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 68% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClearCompany is an applicant tracking system that aids in the recruitment process and integrates with other HR systems.
  • Reviewers like the user-friendly interface, the system's ability to post jobs on multiple sites, and the excellent customer support provided by the ClearCompany team.
  • Reviewers experienced difficulties with updating onboarding packets, wished for better reporting and smoother integration processes, and expressed a need for more customization options.
ClearCompany Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
Helpful
36
Customer Support
31
Intuitive
28
Simple
25
Cons
Limited Features
17
Missing Features
17
Candidate Management
13
Limited Customization
13
Recruitment Issues
11
View All Pros and Cons
ClearCompany features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.2
7.5
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.6
Seller Details
Seller
ClearCompany
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@ClearCompany
2,956 Twitter followers
LinkedIn® Page
www.linkedin.com
313 employees on LinkedIn®
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