Introducing G2.ai, the future of software buying.Try now

The Top 20 AI Customer Support Agents Software

Check out this list of the top AI Customer Support Agents Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

Filters

Collapse AllExpand All

G2 Satisfaction Score

Compare

Fin by Intercom

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

56%

Information Technology and Services

21%

Consumer Services

12%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 8.5

9.0

Ease of Setup

Average: 9.2

8.5

Quality of Support

Average: 9.2

8.6

Ease of Admin

Average: 8.3

8.7

Jotform AI Agents

Overall Satisfaction Score

Top Industries of Reviewers:

Insurance

31%

Real Estate

27%

Marketing and Advertising

24%

Health, Wellness and Fitness

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

8.6

Ease of Doing Business With

Average: 8.5

8.9

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 8.3

8.8

Salesforce Agentforce

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

32%

Consulting

27%

Financial Services

25%

Computer Software

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.3

8.5

Ease of Doing Business With

Average: 8.5

8.8

Ease of Setup

Average: 9.2

8.2

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 8.3

8.6

MessageMind

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

57%

Information Technology and Services

29%

Computer & Network Security

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 8.5

9.9

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 8.3

10.0

Gladly

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

50%

Consumer Services

20%

Apparel & Fashion

16%

Furniture

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 8.3

9.3

Zendesk Support Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

37%

Computer Software

29%

Financial Services

22%

Consumer Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 8.5

9.2

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 8.3

9.0

Tidio

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

38%

Telecommunications

24%

Consumer Services

19%

Education Management

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.5

9.3

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 8.3

9.3

Level AI

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

45%

Food & Beverages

22%

Printing

18%

Marketing and Advertising

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.5

8.9

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 8.3

9.1

Twixor

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Computer Software

30%

Program Development

20%

Consulting

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.9

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 8.3

9.6

#10

JustCall

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

32%

Consumer Services

24%

Health, Wellness and Fitness

24%

Marketing and Advertising

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 8.5

8.6

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 8.3

8.6

#11

Retell AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Computer Software

31%

Real Estate

17%

Consulting

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

8.4

Ease of Doing Business With

Average: 8.5

9.0

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.2

7.9

Ease of Admin

Average: 8.3

9.4

#12

Leaping AI voice AI agents

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

30%

Computer Software

30%

Primary/Secondary Education

20%

Information Technology and Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.5

10.0

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 8.3

9.4

#13

Freshdesk

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

43%

Computer Software

29%

Education Management

14%

Computer & Network Security

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.2

9.4

Ease of Admin

Average: 8.3

9.8

#14

GPTBots.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

33%

Defense & Space

22%

Biotechnology

22%

Oil & Energy

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 8.5

0.0

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 8.3

0.0

#15

Decagon

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

30%

Computer Software

30%

Health, Wellness and Fitness

20%

Financial Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.5

10.0

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 8.3

9.3

#16

Yuma AI

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

43%

Apparel & Fashion

29%

E-Learning

14%

Government Administration

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 8.5

9.5

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 8.3

9.7

#17

Sobot Omnichannel Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

40%

Banking

40%

Biotechnology

10%

Leisure, Travel & Tourism

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.9

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 8.5

0.0

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 8.3

0.0

#18

Genesys Cloud CX

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

29%

Banking

25%

Information Technology and Services

25%

Financial Services

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.5

9.3

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 8.3

9.0

#19

Laivly

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

40%

Consumer Services

20%

Leisure, Travel & Tourism

20%

Outsourcing/Offshoring

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 8.5

9.9

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 8.3

9.0

#20

Talkdesk

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Consumer Services

31%

Health, Wellness and Fitness

15%

Retail

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 8.5

9.6

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.2

9.2

Ease of Admin

Average: 8.3

8.8