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Best Enterprise Remote Monitoring & Management (RMM) Software

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Products classified in the overall Remote Monitoring & Management (RMM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Remote Monitoring & Management (RMM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Remote Monitoring & Management (RMM) category.

In addition to qualifying for inclusion in the Remote Monitoring & Management (RMM) Software category, to qualify for inclusion in the Enterprise Business Remote Monitoring & Management (RMM) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in Enterprise Remote Monitoring & Management (RMM) Software Available

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    G2 Score
NinjaOne
(3,107)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
    • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
    • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,524
    Features
    972
    Automation
    929
    Remote Access
    910
    Customer Support
    863
    Cons
    Missing Features
    798
    Feature Issues
    362
    Improvement Needed
    351
    Limited Features
    338
    Needs Improvement
    320
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Admin
    Average: 8.8
    9.2
    Device Management
    Average: 9.0
    8.6
    Service Management
    Average: 8.5
    9.3
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,371 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,921 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
  • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
  • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,524
Features
972
Automation
929
Remote Access
910
Customer Support
863
Cons
Missing Features
798
Feature Issues
362
Improvement Needed
351
Limited Features
338
Needs Improvement
320
View All Pros and Cons
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.8
9.2
Device Management
Average: 9.0
8.6
Service Management
Average: 8.5
9.3
Remote Monitoring
Average: 9.1
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,371 Twitter followers
LinkedIn® Page
www.linkedin.com
1,921 employees on LinkedIn®
TeamViewer
(3,658)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access software that enables real-time support, file transfer, screen sharing, and device management.
    • Reviewers appreciate TeamViewer's ease of use, secure and fast connection, cross-platform support, and valuable features like unattended access and file transfer.
    • Reviewers experienced issues with high cost, especially for small companies or occasional users, and occasional connection drops or slow performance depending on the internet strength.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    443
    Remote Access
    350
    Remote Control
    274
    Remote Work
    237
    Easy Access
    231
    Cons
    Connection Issues
    151
    Connectivity Issues
    130
    Slow Performance
    119
    Expensive
    110
    Remote Access Issues
    99
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeamViewer features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    9.5
    Device Management
    Average: 9.0
    9.4
    Service Management
    Average: 8.5
    9.2
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeamViewer
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,679 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access software that enables real-time support, file transfer, screen sharing, and device management.
  • Reviewers appreciate TeamViewer's ease of use, secure and fast connection, cross-platform support, and valuable features like unattended access and file transfer.
  • Reviewers experienced issues with high cost, especially for small companies or occasional users, and occasional connection drops or slow performance depending on the internet strength.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
443
Remote Access
350
Remote Control
274
Remote Work
237
Easy Access
231
Cons
Connection Issues
151
Connectivity Issues
130
Slow Performance
119
Expensive
110
Remote Access Issues
99
View All Pros and Cons
TeamViewer features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
9.5
Device Management
Average: 9.0
9.4
Service Management
Average: 8.5
9.2
Remote Monitoring
Average: 9.1
Seller Details
Seller
TeamViewer
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,097 Twitter followers
LinkedIn® Page
www.linkedin.com
2,679 employees on LinkedIn®

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Datto RMM
(712)4.5 out of 5
4th Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for Datto RMM
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

    Users
    • Owner
    • IT Technician
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 63% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto RMM is a remote monitoring and management tool that provides automation, integration, and endpoint management capabilities.
    • Reviewers like the intuitive interface, powerful automation policies, and the ability to easily manage endpoints at scale, with many praising its seamless integration with other products and its robust automation capabilities.
    • Users experienced issues with the web remote feature being temperamental, slow response from support, and some found the user interface to be outdated and unintuitive, with some workflows requiring extra clicks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datto RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    333
    Features
    184
    Automation
    153
    Integrations
    146
    Remote Access
    144
    Cons
    Remote Access Issues
    126
    Feature Issues
    113
    Missing Features
    110
    Slow Performance
    87
    Needs Improvement
    75
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto RMM features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    9.1
    Device Management
    Average: 9.0
    8.7
    Service Management
    Average: 8.5
    9.2
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,638 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

Users
  • Owner
  • IT Technician
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 63% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto RMM is a remote monitoring and management tool that provides automation, integration, and endpoint management capabilities.
  • Reviewers like the intuitive interface, powerful automation policies, and the ability to easily manage endpoints at scale, with many praising its seamless integration with other products and its robust automation capabilities.
  • Users experienced issues with the web remote feature being temperamental, slow response from support, and some found the user interface to be outdated and unintuitive, with some workflows requiring extra clicks.
Datto RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
333
Features
184
Automation
153
Integrations
146
Remote Access
144
Cons
Remote Access Issues
126
Feature Issues
113
Missing Features
110
Slow Performance
87
Needs Improvement
75
View All Pros and Cons
Datto RMM features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
9.1
Device Management
Average: 9.0
8.7
Service Management
Average: 8.5
9.2
Remote Monitoring
Average: 9.1
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,541 Twitter followers
LinkedIn® Page
www.linkedin.com
5,638 employees on LinkedIn®
Atera
(891)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
    • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
    • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    481
    Features
    310
    Automation
    257
    Remote Access
    220
    Customer Support
    216
    Cons
    Missing Features
    232
    Limited Features
    158
    Feature Issues
    118
    Improvement Needed
    98
    Expensive
    80
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.8
    8.9
    Device Management
    Average: 9.0
    8.7
    Service Management
    Average: 8.5
    9.1
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,670 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    363 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
  • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
  • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
481
Features
310
Automation
257
Remote Access
220
Customer Support
216
Cons
Missing Features
232
Limited Features
158
Feature Issues
118
Improvement Needed
98
Expensive
80
View All Pros and Cons
Atera features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.8
8.9
Device Management
Average: 9.0
8.7
Service Management
Average: 8.5
9.1
Remote Monitoring
Average: 9.1
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,670 Twitter followers
LinkedIn® Page
www.linkedin.com
363 employees on LinkedIn®
Kaseya VSA
(322)4.1 out of 5
Optimized for quick response
11th Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for Kaseya VSA
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
    • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
    • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kaseya VSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Automation
    17
    Features
    13
    Remote Access
    13
    Patch Management
    10
    Cons
    Missing Features
    13
    Improvement Needed
    9
    Connectivity Issues
    8
    Feature Issues
    8
    Remote Access Issues
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kaseya VSA features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.8
    8.3
    Device Management
    Average: 9.0
    7.9
    Service Management
    Average: 8.5
    8.6
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,638 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
  • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
  • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
Kaseya VSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Automation
17
Features
13
Remote Access
13
Patch Management
10
Cons
Missing Features
13
Improvement Needed
9
Connectivity Issues
8
Feature Issues
8
Remote Access Issues
6
View All Pros and Cons
Kaseya VSA features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.8
8.3
Device Management
Average: 9.0
7.9
Service Management
Average: 8.5
8.6
Remote Monitoring
Average: 9.1
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,541 Twitter followers
LinkedIn® Page
www.linkedin.com
5,638 employees on LinkedIn®
N-able N-central
(523)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Remote Monitoring & Management (RMM) software
View top Consulting Services for N-able N-central
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • Director
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    138
    Features
    90
    Automation
    87
    Remote Access
    69
    Customer Support
    66
    Cons
    Missing Features
    66
    Feature Issues
    46
    Needs Improvement
    44
    Learning Curve
    38
    Not User-Friendly
    37
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able N-central features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.8
    8.7
    Device Management
    Average: 9.0
    8.1
    Service Management
    Average: 8.5
    9.0
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,141 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • Director
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
138
Features
90
Automation
87
Remote Access
69
Customer Support
66
Cons
Missing Features
66
Feature Issues
46
Needs Improvement
44
Learning Curve
38
Not User-Friendly
37
View All Pros and Cons
N-able N-central features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.8
8.7
Device Management
Average: 9.0
8.1
Service Management
Average: 8.5
9.0
Remote Monitoring
Average: 9.1
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,189 Twitter followers
LinkedIn® Page
www.linkedin.com
2,141 employees on LinkedIn®
Ownership
NYSE: NABL
LogMeIn Central
(211)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogMeIn Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Connection Speed
    1
    Data Management
    1
    Ease of Use
    1
    Efficiency
    1
    Features
    1
    Cons
    Agent Reliability
    1
    Compatibility Issues
    1
    Delays
    1
    Device Compatibility
    1
    Expensive
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Central features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.8
    8.7
    Device Management
    Average: 9.0
    8.1
    Service Management
    Average: 8.5
    9.1
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,156 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,078 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Small-Business
  • 38% Mid-Market
LogMeIn Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Connection Speed
1
Data Management
1
Ease of Use
1
Efficiency
1
Features
1
Cons
Agent Reliability
1
Compatibility Issues
1
Delays
1
Device Compatibility
1
Expensive
1
View All Pros and Cons
LogMeIn Central features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.8
8.7
Device Management
Average: 9.0
8.1
Service Management
Average: 8.5
9.1
Remote Monitoring
Average: 9.1
Seller Details
Seller
GoTo
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,156 Twitter followers
LinkedIn® Page
www.linkedin.com
1,078 employees on LinkedIn®
LogMeIn Resolve
(443)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogMeIn Resolve Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Remote Control
    30
    Remote Access
    27
    Customer Support
    26
    Remote Support
    22
    Cons
    Remote Access Issues
    14
    Expensive
    11
    Slow Performance
    11
    Technical Issues
    10
    Access Issues
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogMeIn Resolve features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.8
    9.3
    Device Management
    Average: 9.0
    9.2
    Service Management
    Average: 8.5
    9.3
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,156 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,078 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and secu

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
LogMeIn Resolve Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Remote Control
30
Remote Access
27
Customer Support
26
Remote Support
22
Cons
Remote Access Issues
14
Expensive
11
Slow Performance
11
Technical Issues
10
Access Issues
8
View All Pros and Cons
LogMeIn Resolve features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.8
9.3
Device Management
Average: 9.0
9.2
Service Management
Average: 8.5
9.3
Remote Monitoring
Average: 9.1
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,156 Twitter followers
LinkedIn® Page
www.linkedin.com
1,078 employees on LinkedIn®
Pandora FMS
(227)4.6 out of 5
8th Easiest To Use in Remote Monitoring & Management (RMM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 49% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    142
    Ease of Use
    121
    Real-time Monitoring
    97
    Flexibility
    65
    Network Monitoring
    62
    Cons
    Learning Curve
    48
    Complex Setup
    33
    Learning Difficulty
    33
    Difficult Learning
    29
    Complex Configuration
    28
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pandora FMS features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.8
    9.6
    Device Management
    Average: 9.0
    9.7
    Service Management
    Average: 8.5
    9.8
    Remote Monitoring
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pandora FMS
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,545 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 49% Mid-Market
  • 37% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
142
Ease of Use
121
Real-time Monitoring
97
Flexibility
65
Network Monitoring
62
Cons
Learning Curve
48
Complex Setup
33
Learning Difficulty
33
Difficult Learning
29
Complex Configuration
28
View All Pros and Cons
Pandora FMS features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.8
9.6
Device Management
Average: 9.0
9.7
Service Management
Average: 8.5
9.8
Remote Monitoring
Average: 9.1
Seller Details
Seller
Pandora FMS
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,545 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
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