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At a Glance
Market Segments
Not enough data
Mid-Market (66.0% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial 1 User Per Month
Confluence
Star Rating
(4,067)4.1 out of 5
Market Segments
Not enough data
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansGuru
Star Rating
(2,252)4.7 out of 5
Market Segments
Mid-Market (66.0% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Ease of Use with a score of 9.3 compared to Confluence's 8.0. Reviewers mention that Guru's intuitive interface and streamlined navigation make it easier for teams to adopt and utilize effectively.
- Reviewers mention that Guru's Quality of Support is notably higher at 9.4, while Confluence scores 8.0. Users on G2 highlight Guru's responsive customer service and helpful resources, making it a reliable partner for troubleshooting and guidance.
- Users say that Guru outperforms Confluence in Knowledge Sharing with a score of 9.5 versus 9.1. Reviewers mention that Guru's features, such as easy content linking and sharing capabilities, foster better collaboration among team members.
- G2 users report that Guru's Advanced Search functionality, scoring 9.1, is superior to Confluence's 8.1. Reviewers highlight Guru's ability to quickly locate information, which enhances productivity and reduces time spent searching for content.
- Users on G2 mention that Guru's Browser Extension feature, rated at 9.2, significantly enhances usability compared to Confluence's 7.9. Reviewers appreciate the convenience of accessing knowledge directly from their browser, streamlining workflows.
- Reviewers say that Confluence's Versioning and Version History feature, scoring 8.8, is strong but still falls short of Guru's 9.1. Users report that Guru's version control is more user-friendly, making it easier to track changes and revert to previous versions when necessary.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Confluence
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.5
3,477
9.2
1,850
Ease of Use
8.0
3,505
9.3
1,871
Ease of Setup
8.2
1,014
9.3
889
Ease of Admin
8.0
806
9.0
474
Quality of Support
8.0
2,350
9.4
1,449
Has the product been a good partner in doing business?
8.4
726
9.4
427
Product Direction (% positive)
7.5
3,421
9.2
1,749
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.4
75
Not enough data
9.3
75
Not enough data
9.4
74
Content Discovery
Not enough data
9.5
74
Not enough data
9.3
72
Not enough data
9.3
71
Not enough data
9.2
73
Not enough data
9.4
71
Not enough data
9.3
72
Generative AI
Not enough data
9.0
33
Not enough data
9.0
33
Administration
Not enough data
9.2
633
Not enough data
9.2
628
Not enough data
9.1
622
Knowledge Management
Not enough data
9.6
746
Not enough data
9.2
697
Not enough data
9.2
660
Compliance
Not enough data
9.2
642
Not enough data
9.2
614
Not enough data
9.2
610
Not enough data
9.1
588
Customer Support
Not enough data
9.2
716
Not enough data
9.2
677
Not enough data
9.0
605
Data Security
Not enough data
9.2
591
Not enough data
9.2
586
Not enough data
9.3
609
Not enough data
9.2
591
Administration
Not enough data
9.2
636
Not enough data
9.3
658
Not enough data
9.5
725
Generative AI
Not enough data
9.0
442
Knowledge Pages
8.5
697
Not enough data
8.4
680
Not enough data
8.8
700
Not enough data
8.3
601
Not enough data
7.8
386
Not enough data
8.7
437
Not enough data
Knowledge Dissemination
8.3
619
Not enough data
8.6
701
Not enough data
9.1
743
Not enough data
8.6
727
Not enough data
8.1
425
Not enough data
7.8
376
Not enough data
8.8
420
Not enough data
8.3
398
Not enough data
8.5
397
Not enough data
Agentic AI - Knowledge Base
7.6
137
Not enough data
7.5
136
Not enough data
7.4
135
Not enough data
Login Options
9.1
17
Not enough data
7.8
15
Not enough data
Productivity
7.3
15
Not enough data
7.2
15
Not enough data
7.8
17
Not enough data
6.9
15
Not enough data
7.9
16
Not enough data
Customization
7.9
15
Not enough data
9.1
15
Not enough data
8.1
15
Not enough data
Agentic AI - Unified Workspaces
6.5
14
Not enough data
7.1
14
Not enough data
Compatibility
Not enough data
9.3
64
Not enough data
9.1
62
Not enough data
8.9
65
Agentic AI - Enterprise Search Software
Not enough data
8.2
13
Not enough data
8.5
13
Not enough data
8.7
13
Not enough data
8.5
13
Not enough data
8.5
13
Not enough data
8.2
13
Search Queries
Not enough data
9.3
61
Not enough data
9.4
65
Not enough data
9.2
62
Not enough data
9.2
59
Not enough data
9.2
63
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
63
Not enough data
9.4
64
Not enough data
9.2
66
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.8
23
Not enough data
8.9
21
Not enough data
8.9
22
Not enough data
Administration
8.9
22
Not enough data
8.7
22
Not enough data
9.2
22
Not enough data
Project management
8.7
21
Not enough data
8.7
21
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.7
21
Not enough data
8.0
21
Not enough data
8.3
22
Not enough data
Workload
7.9
21
Not enough data
8.4
21
Not enough data
8.5
22
Not enough data
8.4
21
Not enough data
Communication & Collaboration
8.5
22
Not enough data
9.6
22
Not enough data
9.3
22
Not enough data
Cost Management
8.0
21
Not enough data
7.6
21
Not enough data
7.9
21
Not enough data
Integration
8.2
22
Not enough data
8.0
22
Not enough data
7.9
21
Not enough data
Generative AI
8.1
22
Not enough data
8.0
22
Not enough data
Agentic AI - Work Management
7.3
21
Not enough data
7.3
21
Not enough data
7.5
21
Not enough data
8.0
20
Not enough data
Communication
7.3
30
Not enough data
8.4
32
Not enough data
8.0
28
Not enough data
8.4
32
Not enough data
8.5
29
Not enough data
Content & Documents
9.3
31
Not enough data
9.2
32
Not enough data
8.8
32
Not enough data
9.2
32
Not enough data
Controls
8.6
29
Not enough data
9.0
28
Not enough data
8.9
30
Not enough data
8.2
28
Not enough data
8.3
28
Not enough data
Project Management
8.4
30
Not enough data
8.4
30
Not enough data
8.8
29
Not enough data
9.1
28
Not enough data
Remote Collaboration
9.3
28
Not enough data
8.8
29
Not enough data
8.9
29
Not enough data
6.9
28
Not enough data
Generative AI
8.0
29
Not enough data
8.2
29
Not enough data
Agentic AI - Project Collaboration
7.3
28
Not enough data
7.7
28
Not enough data
Responses
Not enough data
8.7
22
Not enough data
8.8
20
Not enough data
8.6
22
Automation - AI Agents
Not enough data
8.1
19
Not enough data
8.0
20
Not enough data
7.8
20
Not enough data
8.9
22
Not enough data
8.9
21
Platform
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.0
22
Autonomy - AI Agents
Not enough data
8.9
22
Not enough data
9.0
22
Not enough data
9.0
22
Not enough data
9.2
22
Generative AI
Not enough data
8.6
22
Not enough data
8.3
22
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
9.7
13
Not enough data
9.4
15
Not enough data
9.7
13
Not enough data
9.7
15
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.8
15
Not enough data
9.7
15
Not enough data
9.6
13
Not enough data
9.5
13
Not enough data
9.5
13
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Newsletter Interface Features - Internal Newsletter Software
Not enough data
9.3
54
Not enough data
8.8
54
Not enough data
8.6
52
Newsletter Management Features - Internal Newsletter Software
Not enough data
9.2
54
Not enough data
8.8
55
Not enough data
8.8
52
Administrative Features - Internal Newsletter Software
Not enough data
9.0
55
Not enough data
9.1
53
Not enough data
8.8
53
Not enough data
9.0
52
Management and Discovery - IT Documentation
8.3
154
Not enough data
8.4
155
Not enough data
8.5
153
Not enough data
Operations - IT Documentation
8.5
152
Not enough data
7.9
153
Not enough data
8.3
150
Not enough data
Agentic AI - Employee Intranet
Not enough data
8.5
24
Not enough data
8.3
24
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Guru share no categories
Unique Categories
Confluence is categorized as Project Collaboration, Knowledge Base, Unified Workspaces, Work Management, and IT Documentation
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.5%
Information Technology and Services
22.1%
Internet
7.3%
Financial Services
6.2%
Marketing and Advertising
4.5%
Other
36.3%
Computer Software
18.9%
Information Technology and Services
13.5%
Consumer Services
11.5%
Internet
8.5%
Health, Wellness and Fitness
7.4%
Other
40.2%
Most Helpful Reviews
Confluence
Most Helpful Favorable Review
Verified User in Computer Software
I like a lot of the macros offered and make use of several of them (I think we also have a few extra ones). I also like how you can integrate portions of JIRA and Balsamiq, using the macros, this comes in handy with my spec pages.
Most Helpful Critical Review
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Guru
Most Helpful Favorable Review
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Most Helpful Critical Review
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Verified User in Computer Software
I like a lot of the macros offered and make use of several of them (I think we also have a few extra ones). I also like how you can integrate portions of JIRA and Balsamiq, using the macros, this comes in handy with my spec pages.
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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