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At a Glance
Market Segments
Small-Business (40.2% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
$18.00 1 Users Per Month
Starting at $9.00 1 User Per Month
CRMOne
Star Rating
(1,038)4.8 out of 5
Market Segments
Small-Business (40.2% of reviews)
Entry-Level Pricing
$18.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansClose
Star Rating
(1,917)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Close excels in its Lead Management capabilities, scoring 9.2, which allows for effective tracking and nurturing of leads. In contrast, CRMOne scores slightly higher at 9.6, with reviewers mentioning its intuitive interface that simplifies lead tracking.
- Reviewers mention that CRMOne offers superior Ease of Use with a perfect score of 10.0, making it particularly appealing for small businesses. Close, while still strong at 9.3, is noted by users as having a steeper learning curve due to its more complex features.
- Users on G2 highlight the Quality of Support provided by CRMOne, which scores 9.7, with many praising the responsiveness and helpfulness of the support team. Close also performs well at 9.3, but some users feel that response times could be improved.
- Reviewers mention that CRMOne shines in Customization, scoring 9.2, allowing businesses to tailor the software to their specific needs. Close, with a score of 8.6, offers customization options but is seen as less flexible in comparison.
- Users say that CRMOne's Reporting features are robust, earning a score of 9.5, with many users appreciating the detailed analytics and easy-to-read dashboards. Close, while scoring 8.7, is noted for its reporting capabilities but lacks some of the depth found in CRMOne.
- G2 users report that both products have strong Mobile User Support, but CRMOne leads with a score of 9.3, making it easier for users to manage tasks on the go. Close, at 8.2, is functional but has been described as less user-friendly on mobile devices.
Pricing
Entry-Level Pricing
CRMOne
Grow
$18.00
1 Users Per Month
14 Days Free Trial
- Everything in Launch, plus: Role-based Permissions
- Unlimited AI Pages, Funnels, Forms, Surveys & Course Builder
- Bring Your Own Domain for forms, surveys, websites, funnels & appointment scheduler
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Free Trial
CRMOne
Free Trial is available
Close
Free Trial is available
Ratings
Meets Requirements
9.6
21
9.1
1,708
Ease of Use
10.0
867
9.2
1,748
Ease of Setup
10.0
623
9.0
1,087
Ease of Admin
Not enough data
9.0
559
Quality of Support
9.7
21
9.3
1,528
Has the product been a good partner in doing business?
Not enough data
9.3
554
Product Direction (% positive)
10.0
21
9.5
1,720
Features by Category
Sales Force Automation
9.8
20
9.0
1337
|
Verified
9.2
20
Feature Not Available
9.5
20
9.0
1342
|
Verified
9.3
20
9.0
1367
|
Verified
8.7
20
8.3
1155
9.4
20
9.1
1292
|
Verified
9.4
19
8.4
1112
9.2
19
8.3
1120
9.2
20
8.4
1151
Marketing Automation
9.6
20
8.7
1244
9.0
20
8.5
1205
9.6
19
9.2
1319
9.1
20
8.2
1123
Customer Support
9.4
21
8.7
1204
|
Verified
9.5
21
8.7
1215
|
Verified
9.7
20
8.7
1249
|
Verified
8.9
20
8.7
1239
|
Verified
9.0
19
8.6
1188
|
Verified
Reporting & Analytics
9.5
19
8.7
1246
|
Verified
9.3
19
8.8
1268
|
Verified
8.9
19
8.2
1131
Mobile & Social
9.1
19
8.2
1064
9.7
20
7.9
1086
9.3
19
8.2
1075
Platform
9.2
18
8.7
1188
|
Verified
9.4
18
8.8
1203
|
Verified
9.6
18
8.9
1191
9.2
18
8.5
1118
9.0
18
8.0
1065
|
Verified
9.4
18
8.4
1092
9.4
18
9.1
1202
|
Verified
8.5
19
8.4
1110
Integration
9.2
18
8.8
1118
|
Verified
9.5
18
8.7
1121
|
Verified
9.2
18
8.5
1054
|
Verified
Generative AI
9.2
19
Feature Not Available
Agentic AI - CRM
Not enough data
8.5
71
Not enough data
8.5
70
Not enough data
8.5
70
Not enough data
8.5
71
Not enough data
8.6
71
Not enough data
8.8
70
Not enough data
8.6
70
Lead Facilitation
Not enough data
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Organization
Not enough data
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Performance Analysis
Not enough data
8.2
127
Not enough data
8.9
134
Sales Analysis
Not enough data
8.3
134
Not enough data
8.6
134
Generative AI
Not enough data
8.4
81
Not enough data
8.7
81
Agentic AI - AI Sales Assistant
Not enough data
9.8
8
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
9.0
8
Not enough data
9.8
8
Integrated Workflows
Not enough data
9.1
218
Not enough data
9.1
220
Not enough data
9.0
211
Not enough data
8.7
209
Not enough data
9.0
215
Not enough data
9.0
219
Not enough data
8.9
218
Repeatability and Reportability
Not enough data
8.6
213
Not enough data
8.9
213
Not enough data
8.9
203
Not enough data
8.3
201
Not enough data
7.8
199
AI and Automation
Not enough data
8.2
192
Not enough data
8.1
195
Not enough data
8.2
188
Not enough data
7.9
196
Not enough data
7.8
194
Generative AI
Not enough data
7.9
195
Agentic AI - Sales Engagement
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
8.5
30
Not enough data
8.3
29
Not enough data
8.7
29
Not enough data
8.7
30
Not enough data
8.9
30
Dialing Options
Not enough data
9.1
148
Not enough data
9.2
149
Not enough data
9.4
15
Agent Tools
Not enough data
8.7
144
Not enough data
8.8
140
Not enough data
9.4
145
Automation
Not enough data
8.9
139
Not enough data
8.5
140
Not enough data
8.6
140
Agentic AI - Auto Dialer
Not enough data
8.9
19
Not enough data
8.9
19
AI Capabilities - Auto Dialer
Not enough data
9.6
15
Not enough data
9.6
15
Not enough data
9.6
15
Text Messaging
Not enough data
8.8
262
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
9.3
279
|
Verified
Not enough data
8.7
264
|
Verified
Not enough data
8.4
249
Not enough data
8.7
254
Not enough data
8.9
253
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
277
|
Verified
Not enough data
9.1
273
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
260
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.9
12
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.9
12
Channels
Not enough data
8.5
102
Not enough data
8.5
104
Not enough data
7.9
104
Design
Not enough data
8.5
106
Not enough data
7.9
103
Not enough data
8.9
103
Not enough data
8.8
103
Not enough data
9.0
100
Generative AI
Not enough data
8.3
99
Not enough data
8.8
98
Platform
Not enough data
8.6
36
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.2
37
Not enough data
9.1
36
Not enough data
8.6
36
Not enough data
9.0
36
Generative AI
Not enough data
9.1
36
Workforce Management
Not enough data
9.2
37
Not enough data
9.1
36
Call Center Infrastructure (CCI)
Not enough data
9.8
8
Not enough data
9.6
8
Not enough data
9.8
9
Not enough data
9.8
8
Administrative
Not enough data
9.7
39
Not enough data
9.2
38
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
8.9
17
Not enough data
8.6
17
Not enough data
8.2
15
Not enough data
8.3
16
Not enough data
8.6
16
Not enough data
8.2
15
Not enough data
8.2
16
Analytics
Not enough data
8.6
483
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customizations
Not enough data
9.0
491
Not enough data
9.2
491
Not enough data
8.8
516
Not enough data
8.6
472
Not enough data
9.2
514
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
9.0
16
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
9.0
16
Not enough data
8.3
16
Data Sourcing
Not enough data
8.5
162
Not enough data
8.7
162
Not enough data
8.5
162
Not enough data
8.8
165
Not enough data
8.6
159
Predictive Analytics
Not enough data
8.6
159
Not enough data
8.6
159
Not enough data
8.3
154
Not enough data
8.4
157
Sales Management
Not enough data
9.1
159
Not enough data
8.3
156
Not enough data
8.8
155
Not enough data
9.2
160
Agentic AI - Outbound Call Tracking
Not enough data
8.4
20
Not enough data
8.3
20
Calling
Not enough data
9.2
660
Not enough data
Feature Not Available
Not enough data
9.0
641
Not enough data
9.3
655
Not enough data
8.7
25
Contacts
Not enough data
8.8
651
Not enough data
8.7
614
Not enough data
9.0
649
Insights
Not enough data
9.3
672
Not enough data
9.0
626
Not enough data
8.7
588
Not enough data
9.0
648
Not enough data
8.8
627
Not enough data
8.9
24
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Support
Not enough data
Not enough data
Categories
Categories
Shared Categories
CRMOne and Close are categorized as CRM
Unique Categories
CRMOne is categorized as Business Scheduling and Website Builder
Reviews
Reviewers' Company Size
CRMOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.1%
Financial Services
13.9%
Computer & Network Security
12.8%
Computer Software
12.3%
Computer Networking
7.9%
Other
31.9%
Marketing and Advertising
15.2%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Most Helpful Reviews
CRMOne
Most Helpful Favorable Review
Verified User in Financial Services
Enhanced our sales pipeline management, provided a unified view of customer data, and improved decision-making processes.
Most Helpful Critical Review
Verified User in Marketing and Advertising
The mobile app could use some improvements it’s a bit slow sometimes
Close
Most Helpful Favorable Review
Gerald G.
Verified User in Construction
I have the easy track system of my sales trade, this makes my workflow faster. Also, I like that I can make a few calls at one time. All my emails, calls, tasks and reminders I can sort out automatically.
Most Helpful Critical Review
Verified User in Computer Software
Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level) Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way to limit...
Verified User in Financial Services
Enhanced our sales pipeline management, provided a unified view of customer data, and improved decision-making processes.
Gerald G.
Verified User in Construction
I have the easy track system of my sales trade, this makes my workflow faster. Also, I like that I can make a few calls at one time. All my emails, calls, tasks and reminders I can sort out automatically.
Verified User in Marketing and Advertising
The mobile app could use some improvements it’s a bit slow sometimes
Verified User in Computer Software
Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level) Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way to limit...
Alternatives
Discussions
CRMOne has no discussions with answers
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
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