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Compare ADP Workforce Now and UKG Pro 
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At a Glance
Market Segments
Mid-Market (64.4% of reviews)
Mid-Market (51.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,823)4.2 out of 5
Market Segments
Mid-Market (64.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowUKG Pro
Star Rating
(1,611)4.2 out of 5
Market Segments
Mid-Market (51.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both UKG Pro and ADP Workforce Now have a strong star rating of 4.2, indicating overall satisfaction with both platforms. However, UKG Pro has a slightly lower number of reviews (1559) compared to ADP Workforce Now (3629), suggesting that ADP may have a broader user base.
- Reviewers mention that ADP Workforce Now excels in Time, Attendance, and PTO management with a score of 8.5, while UKG Pro scores 7.9. Users appreciate ADP's intuitive interface for tracking employee attendance and managing time-off requests.
- Users on G2 highlight that UKG Pro shines in Performance management with a score of 8.7, compared to ADP's 8.5. Reviewers appreciate UKG Pro's robust performance review features, which allow for detailed feedback and goal tracking.
- Reviewers mention that ADP Workforce Now offers superior Benefits Administration with a score of 8.4, while UKG Pro scores 8.0. Users find ADP's benefits management tools more comprehensive, making it easier to navigate employee benefits and compliance.
- Users say that both platforms provide solid Compliance features, scoring equally at 8.3. However, UKG Pro is noted for its proactive compliance alerts, which help organizations stay ahead of regulatory changes.
- G2 users report that UKG Pro's Web Portal is highly rated at 8.8, surpassing ADP's 8.6. Reviewers appreciate the user-friendly design and accessibility of UKG Pro's portal, which enhances employee engagement and self-service capabilities.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableUKG Pro
No pricing availableFree Trial
ADP Workforce Now
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.6
3,104
8.3
1,385
Ease of Use
8.3
3,322
8.4
1,403
Ease of Setup
7.6
1,777
7.3
863
Ease of Admin
8.1
1,619
8.0
903
Quality of Support
7.9
2,818
7.8
1,274
Has the product been a good partner in doing business?
8.0
1,602
8.3
891
Product Direction (% positive)
7.6
3,072
8.3
1,362
Features by Category
Core HR
8.1
698
8.4
681
8.5
795
7.9
649
Feature Not Available
Feature Not Available
8.2
598
7.9
494
8.3
672
8.3
574
8.4
735
8.0
722
Generative AI
6.0
56
7.0
44
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
Employee Self Service
8.7
2195
|
Verified
8.8
917
|
Verified
8.3
1700
|
Verified
8.3
721
|
Verified
8.1
1731
|
Verified
7.9
635
|
Verified
Administration
8.8
1962
|
Verified
8.6
807
|
Verified
8.3
1830
|
Verified
8.0
776
|
Verified
9.2
2139
|
Verified
9.2
879
|
Verified
8.4
1007
|
Verified
8.3
265
8.8
1889
|
Verified
8.9
821
|
Verified
8.7
1569
|
Verified
8.7
725
|
Verified
8.6
1594
|
Verified
8.6
712
|
Verified
9.0
1838
|
Verified
9.0
785
|
Verified
9.0
1870
|
Verified
9.0
735
|
Verified
Taxes
8.9
1861
|
Verified
8.7
766
|
Verified
8.8
1693
|
Verified
8.2
677
|
Verified
Feature Not Available
8.4
610
|
Verified
Integration
8.1
1100
|
Verified
8.0
489
|
Verified
8.5
1362
|
Verified
8.3
512
|
Verified
8.2
1132
|
Verified
8.2
424
|
Verified
8.2
1140
|
Verified
8.5
548
|
Verified
Platform
8.3
1908
|
Verified
8.2
811
|
Verified
8.4
1956
|
Verified
8.5
829
|
Verified
8.4
1997
|
Verified
8.5
844
|
Verified
8.6
1768
|
Verified
8.6
760
|
Verified
Benefits Administration Platform Features
8.5
991
Not enough data
8.4
916
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
797
Not enough data
8.6
1013
Not enough data
8.4
823
Not enough data
8.0
744
Not enough data
Benefits Administration Platform Features
8.5
991
Not enough data
8.4
916
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
797
Not enough data
8.6
1013
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
744
Not enough data
7.9
613
Not enough data
7.2
106
Not enough data
7.5
129
Not enough data
Generative AI
6.0
62
Not enough data
5.9
62
Not enough data
5.9
62
Not enough data
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
Basics
8.3
68
Not enough data
8.6
81
Not enough data
8.3
82
Not enough data
Content
8.3
76
Not enough data
8.4
70
Not enough data
8.5
74
Not enough data
Logistics
8.1
69
Not enough data
8.4
79
Not enough data
Recruiting and Onboarding
8.0
293
Not enough data
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
Basics
8.3
68
8.3
72
8.5
51
8.3
55
8.5
63
8.7
71
Additional Functionality
Not enough data
8.3
60
Not enough data
Feature Not Available
8.5
69
8.2
68
Content
8.4
64
8.1
67
8.4
58
8.0
61
Basics
8.3
68
8.3
72
8.5
51
8.3
55
8.5
63
8.7
71
Additional Functionality
8.5
69
8.2
68
8.7
60
Not enough data
8.5
64
Not enough data
Content
8.4
64
8.1
67
8.4
58
8.0
61
Recruiting and Onboarding
7.7
266
Not enough data
7.6
318
7.6
368
8.0
294
Not enough data
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
Platform Basics
8.1
47
Not enough data
8.4
58
Not enough data
Platform Content
8.5
56
Not enough data
8.3
60
Not enough data
8.3
58
Not enough data
7.7
48
Not enough data
8.1
53
Not enough data
Platform Performance
8.1
61
Not enough data
8.2
55
Not enough data
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
Operations
8.9
61
8.7
50
8.8
56
8.5
50
8.5
62
8.6
48
8.6
63
8.5
47
8.7
59
7.9
50
Performance reviews
8.1
103
|
Verified
7.7
65
|
Verified
8.0
122
|
Verified
7.8
82
|
Verified
8.3
133
|
Verified
8.4
96
|
Verified
Goals
8.1
118
|
Verified
8.5
85
|
Verified
7.9
105
|
Verified
8.2
77
|
Verified
Feedback
7.9
124
|
Verified
8.1
68
|
Verified
7.8
113
8.0
65
Feature Not Available
7.5
55
Feature Not Available
7.2
48
Data
8.4
139
|
Verified
8.1
90
|
Verified
8.2
129
|
Verified
8.3
87
|
Verified
Agentic AI - Performance Management
7.7
14
Not enough data
7.1
15
Not enough data
Reports
7.2
69
Not enough data
8.0
87
Not enough data
7.7
78
Not enough data
8.2
83
Not enough data
Cleaning
8.1
79
Not enough data
7.9
74
Not enough data
8.0
75
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.4
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
235
Not enough data
8.0
190
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
216
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
18
Not enough data
6.7
18
Not enough data
7.0
18
Not enough data
6.8
18
Not enough data
6.9
18
Not enough data
Platform Content
8.0
205
8.2
235
8.0
205
8.5
349
8.2
202
8.5
354
7.7
154
8.4
177
7.7
154
8.2
250
7.6
163
8.0
249
Platform Additional Functionality
8.5
230
8.6
395
7.6
156
7.6
185
7.7
156
7.9
200
8.1
190
8.3
342
8.2
200
8.3
361
Platform Data
7.8
155
7.8
155
8.0
179
7.9
287
8.1
190
8.0
175
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
Recruiting and Onboarding
7.6
318
7.6
368
8.0
419
8.3
512
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.4
34
Not enough data
8.0
30
Not enough data
8.2
35
Not enough data
8.4
30
Course Delivery
Not enough data
8.5
37
Not enough data
7.9
39
Not enough data
8.4
31
Course Management
Not enough data
8.2
21
Not enough data
8.2
33
Not enough data
8.6
29
Not enough data
8.4
33
LMS Marketplace
Not enough data
8.1
17
Not enough data
7.8
20
Not enough data
8.3
18
Interface
Not enough data
8.5
31
Not enough data
8.5
26
Training & eLearning
Not enough data
8.5
33
Not enough data
8.5
37
Not enough data
8.5
34
Not enough data
7.9
26
Not enough data
8.2
31
Not enough data
8.6
35
Not enough data
8.4
33
Generative AI
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.0
560
Not enough data
7.8
322
Not enough data
7.8
245
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
356
Administration
Not enough data
8.1
383
Not enough data
8.1
415
Not enough data
7.9
363
Not enough data
8.0
303
Not enough data
8.5
481
Platform
Not enough data
8.2
468
Not enough data
7.7
327
Not enough data
7.8
216
Not enough data
8.3
457
Not enough data
7.6
363
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
Platform
7.6
953
7.7
698
7.6
661
7.6
508
7.6
570
7.7
353
8.2
1018
8.3
778
8.1
970
8.5
708
7.8
816
7.7
558
8.1
1020
8.3
768
8.3
989
7.9
656
Workforce Management Platform Features
7.8
134
8.4
97
7.7
142
8.1
115
8.6
201
8.3
200
8.6
185
8.0
200
7.9
141
Feature Not Available
7.8
127
8.0
120
8.2
162
8.1
142
8.4
190
8.5
211
7.8
132
7.7
96
7.6
144
8.2
124
Categories
Categories
Shared Categories
ADP Workforce Now and UKG Pro are categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, and Healthcare HR
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Candidate Relationship Management, Interview Scheduling, Job Description Management, and HR Analytics
UKG Pro is categorized as Succession Planning, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Fatigue Risk Management, AI Agents for HR, and Compensation Planning
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.6%
Non-Profit Organization Management
5.0%
Information Technology and Services
4.4%
Computer Software
3.5%
Retail
3.3%
Other
77.1%
Hospital & Health Care
7.8%
Financial Services
4.8%
Non-Profit Organization Management
4.6%
Retail
4.3%
Insurance
3.6%
Other
75.0%
Most Helpful Reviews
ADP Workforce Now
Most Helpful Favorable Review
Lana H.
Verified User in Accounting
The ADP payroll interface is easy to use. It is a good solution for a multi-state domestic payroll. The report writer gives you a multitude of options to pull data out of payroll.
Most Helpful Critical Review
Susan S.
Verified User in Aviation & Aerospace
I dislike everything about this company and this product. Our company got the full package with all the bells and whistles. Approximately two weeks in to implementation I noticed the look of the system changed. My implementation specialist tried to tell me...
UKG Pro
Most Helpful Favorable Review
Scott R.
Verified User in Utilities
If you use more than one of the services they all seem to work together well. We use UTA (Ultipro Time and Attendance), Payment Services and the back office. It all seems to work together well to create a smooth environment for processing payroll. The web...
Most Helpful Critical Review
Chris R.
Verified User in Internet
Ultipro is the worst software I've used in years. Nothing is intuitive. Every time I'm forced to approve someone's PTO, or post my hours, I have to hunt once again to figure out how to do it. Usually, I just abandon the task I'm trying to do out of...
Lana H.
Verified User in Accounting
The ADP payroll interface is easy to use. It is a good solution for a multi-state domestic payroll. The report writer gives you a multitude of options to pull data out of payroll.
Scott R.
Verified User in Utilities
If you use more than one of the services they all seem to work together well. We use UTA (Ultipro Time and Attendance), Payment Services and the back office. It all seems to work together well to create a smooth environment for processing payroll. The web...
Susan S.
Verified User in Aviation & Aerospace
I dislike everything about this company and this product. Our company got the full package with all the bells and whistles. Approximately two weeks in to implementation I noticed the look of the system changed. My implementation specialist tried to tell me...
Chris R.
Verified User in Internet
Ultipro is the worst software I've used in years. Nothing is intuitive. Every time I'm forced to approve someone's PTO, or post my hours, I have to hunt once again to figure out how to do it. Usually, I just abandon the task I'm trying to do out of...
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
Can we integrate with Salesforce?
1 Comment
LB
A previous company that I worked at was doing some integration of Salesforce with Workforce Now. I believe they were importing hours and expenses from...Read more
What is UltiPro system?
4 Comments
OS
UltiPro is a product of Ultimate Software, a top cloud provider of software for human capital management (HCM). Offering HR, compensation, talent, payroll,...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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