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At a Glance
Better Stack
Better Stack
Star Rating
(302)4.8 out of 5
Market Segments
Small-Business (92.4% of reviews)
Information
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 3 pricing plans
UptimeRobot
UptimeRobot
Star Rating
(247)4.7 out of 5
Market Segments
Small-Business (91.7% of reviews)
Information
Entry-Level Pricing
$0.00
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that UptimeRobot excels in its alerting capabilities, scoring 9.5, which many reviewers appreciate for its reliability in notifying them of downtime. In contrast, Better Stack scores slightly higher at 9.7, with users mentioning its multi-channel alerting feature as particularly effective for keeping teams informed across various platforms.
  • Reviewers mention that both UptimeRobot and Better Stack offer excellent ease of use, both scoring 9.5. However, Better Stack shines in ease of setup with a score of 9.6, as users report a more streamlined onboarding process compared to UptimeRobot's 9.5, which some found slightly more complex.
  • G2 users highlight Better Stack's superior quality of support, scoring 9.5 compared to UptimeRobot's 9.2. Reviewers mention that Better Stack's support team is more responsive and helpful, particularly when addressing technical issues.
  • Users on G2 report that Better Stack outperforms UptimeRobot in product direction, with a score of 9.5 versus 9.0. Reviewers appreciate Better Stack's commitment to continuous improvement and feature updates, which they feel enhances their overall experience.
  • Reviewers mention that UptimeRobot's multi-site monitoring feature, scoring 9.5, is robust, but Better Stack's equivalent feature scores 9.7, with users praising its ability to provide comprehensive insights across multiple locations seamlessly.
  • Users say that while UptimeRobot has a solid baseline score of 9.1, Better Stack's score of 9.5 reflects a more consistent performance across various metrics, leading to a more reliable monitoring experience overall.
Pricing
Entry-Level Pricing
Better Stack
Free plan
$0.00
Browse all 3 pricing plans
UptimeRobot
Free Plan
$0.00
Browse all 4 pricing plans
Free Trial
Better Stack
Free Trial is available
UptimeRobot
No trial information available
Ratings
Meets Requirements
9.4
222
9.3
195
Ease of Use
9.5
239
9.5
210
Ease of Setup
9.6
211
9.5
166
Ease of Admin
9.7
154
9.4
136
Quality of Support
9.5
147
9.2
123
Has the product been a good partner in doing business?
9.6
121
9.4
117
Product Direction (% positive)
9.5
206
9.0
194
Features by Category
9.4
133
7.6
154
Functionality
9.5
123
9.1
145
9.7
133
9.5
154
9.7
126
9.5
152
9.3
123
9.0
144
9.1
120
9.0
139
9.1
109
8.2
129
Agentic AI - Website Monitoring
Not enough data
6.7
9
Not enough data
5.8
8
Not enough data
7.5
8
Not enough data
6.0
8
Not enough data
5.8
8
Not enough data
6.1
9
Not enough data
6.5
9
Cloud Infrastructure MonitoringHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
8.5
92
Not enough data
Monitoring
9.6
92
Not enough data
9.6
92
Not enough data
9.2
82
Not enough data
7.3
8
Not enough data
Management Tools
9.2
78
Not enough data
9.3
77
Not enough data
9.2
78
Not enough data
Generative AI
6.6
39
Not enough data
6.4
39
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.1
57
Not enough data
Visibility
9.2
57
Not enough data
9.1
55
Not enough data
9.1
51
Not enough data
Monitoring and Management
8.6
49
Not enough data
9.1
50
Not enough data
9.4
55
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
38
Not enough data
Data Preparation
9.2
35
Not enough data
8.6
31
Not enough data
8.2
30
Not enough data
8.3
29
Not enough data
Analysis
8.2
30
Not enough data
8.4
32
Not enough data
8.7
33
Not enough data
8.9
35
Not enough data
8.6
33
Not enough data
9.0
35
Not enough data
Visualization
8.3
33
Not enough data
8.2
31
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
37
Not enough data
Generative AI
7.3
37
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Observability SoftwareHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Better Stack
Better Stack
UptimeRobot
UptimeRobot
Better Stack and UptimeRobot are categorized as Website Monitoring
Unique Categories
UptimeRobot
UptimeRobot has no unique categories
Reviews
Reviewers' Company Size
Better Stack
Better Stack
Small-Business(50 or fewer emp.)
92.4%
Mid-Market(51-1000 emp.)
7.6%
Enterprise(> 1000 emp.)
0%
UptimeRobot
UptimeRobot
Small-Business(50 or fewer emp.)
91.7%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
8.3%
Reviewers' Industry
Better Stack
Better Stack
Information Technology and Services
23.2%
Computer Software
22.8%
Computer & Network Security
8.4%
Internet
7.2%
Marketing and Advertising
6.3%
Other
32.1%
UptimeRobot
UptimeRobot
Computer Software
18.9%
Marketing and Advertising
12.8%
Computer & Network Security
8.8%
Non-Profit Organization Management
8.1%
Government Administration
4.7%
Other
46.6%
Most Helpful Reviews
Better Stack
Better Stack
Most Helpful Favorable Review
Martin A.
MA
Martin A.
Verified User in Computer Software

The UI is polished and usable. Pricing is a big advantage too.

Most Helpful Critical Review
Lucas G.
LG
Lucas G.
Verified User in Health, Wellness and Fitness

Two major issues. I encountered a bug where my slack alert did not display the snippet of the logs that caused the alert. This was not remediated for at least a month, despite many, many attempts to follow up. Second, the UI is just miserably slow....

UptimeRobot
UptimeRobot
Most Helpful Favorable Review
Mark O.
MO
Mark O.
Verified User in Information Technology and Services

You never know when your site will go down. Its not always something on you. I have had plenty of DNS and certificate renewal issues which helped me jump in to resolve the issue.

Most Helpful Critical Review
BM
Ben M.
Verified User

They've changed the plan capabilities 5 months into an 12 month commitment without any notice or compensation. I have sent multiple queries making why they have decided to change what has already been paid for instead of providing us with a "grandfather" or...

Alternatives
Better Stack
Better Stack Alternatives
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Datadog
Add Datadog
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New Relic
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Sentry
Sentry
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Grafana Labs
Grafana Labs
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UptimeRobot
UptimeRobot Alternatives
Freshping by Freshworks
Freshping by Freshworks
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Site24x7
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Uptime.com
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Discussions
Better Stack
Better Stack Discussions
Is better Uptime free?
7 Comments
ashish r.
AR
you can start with the free version Read more
Monty the Mongoose crying
Better Stack has no more discussions with answers
UptimeRobot
UptimeRobot Discussions
Where is UptimeRobot located?
1 Comment
Clinton F.
CF
I don't know. But according to their website: "We verify incidents from various geo-locations to prevent false-positives."Read more
Is there a limit of the number of sites to be monitored?
1 Comment
Julian L.
JL
Right now it looks like UptimeRobot lets you monitor 50 sites for free at 5-minute intervals. If you want shorter monitoring intervals (1 minute), that's a...Read more
Monty the Mongoose crying
UptimeRobot has no more discussions with answers