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At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (80.7% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Starting at $0.00 Per Month
Hotjar
Star Rating
(325)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansPostHog
Star Rating
(941)4.5 out of 5
Market Segments
Small-Business (80.7% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in Session Replay with a score of 9.3, allowing for detailed analysis of user interactions, while PostHog has a slightly lower score of 9.0 in the same area, indicating that Hotjar may provide a more comprehensive replay experience.
- Reviewers mention that Hotjar | by Contentsquare offers superior Heatmaps functionality, scoring 9.3 compared to PostHog's 7.9, suggesting that users find Hotjar's heatmap visualizations more effective for understanding user behavior on their sites.
- G2 users highlight that PostHog shines in Error and Bug Tracking, achieving a score of 9.1, which is significantly higher than Hotjar's 7.4, indicating that PostHog may be a better choice for teams focused on identifying and resolving technical issues quickly.
- Users on G2 report that Hotjar | by Contentsquare provides a more user-friendly Survey Builder with a score of 9.3, while PostHog's survey capabilities are less favored, suggesting that Hotjar's tools may be easier to navigate and implement for gathering user feedback.
- Reviewers say that PostHog offers better API / Integrations capabilities, scoring 8.6 compared to Hotjar's 8.3, which may appeal to users looking for seamless integration with other tools and platforms in their tech stack.
- Users report that Hotjar | by Contentsquare has a more robust Real-Time Monitoring feature, scoring 9.1, which allows businesses to track user activity as it happens, while PostHog's performance in this area is not as strong, potentially impacting real-time decision-making.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
PostHog
Product Analytics & Data Stack
Starting at $0.00
Per Month
Trends, funnels, path analysis + more, with event autocapture, pipelines, data warehouse, APIs all as standard.
- First 1 million events/mo free
- Funnel Analysis
- Graph Analysis
Free Trial
Hotjar
Free Trial is available
PostHog
Free Trial is available
Ratings
Meets Requirements
8.6
253
8.9
849
Ease of Use
8.9
256
8.4
861
Ease of Setup
8.9
117
8.9
631
Ease of Admin
8.9
109
8.6
430
Quality of Support
8.5
173
8.4
439
Has the product been a good partner in doing business?
8.7
96
8.9
325
Product Direction (% positive)
8.1
249
9.0
829
Features by Category
Metrics
8.6
24
8.9
365
9.0
26
8.6
358
8.9
23
8.5
355
9.0
22
8.9
361
8.7
19
8.7
351
8.5
18
8.3
340
8.6
16
8.3
326
8.9
19
8.4
327
8.9
24
8.3
337
Reporting
Feature Not Available
8.5
361
8.9
18
8.3
334
Feature Not Available
8.2
326
8.0
19
8.2
330
8.4
18
7.9
295
8.1
16
8.1
292
8.8
20
8.4
331
Other
7.9
23
8.6
330
Feature Not Available
7.9
283
Feature Not Available
7.9
281
7.5
16
7.8
269
8.0
14
7.3
245
Feature Not Available
7.2
237
Feature Not Available
7.5
243
Agentic AI - Digital Analytics
Not enough data
7.2
24
Not enough data
7.6
24
Not enough data
7.3
24
Not enough data
7.6
24
Administration
8.2
69
8.4
292
Feature Not Available
7.9
258
8.9
138
8.6
310
8.8
138
8.4
302
User Identification
Not enough data
7.7
104
Not enough data
7.7
102
Not enough data
8.1
101
Tracking & Reporting
Not enough data
8.8
105
Not enough data
8.4
100
Not enough data
7.9
90
Not enough data
8.4
108
Not enough data
8.5
100
Not enough data
8.5
102
Metrics
Not enough data
8.6
103
Not enough data
8.0
96
Not enough data
8.3
103
Not enough data
7.9
96
Not enough data
8.2
98
User Response Methods
8.8
46
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
8.7
14
Not enough data
8.6
25
Not enough data
8.2
29
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
35
|
Verified
Not enough data
9.2
14
Not enough data
Insights
8.8
51
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.5
38
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
User Behavior
9.0
69
|
Verified
9.1
374
8.9
70
|
Verified
8.7
359
8.5
49
|
Verified
8.0
314
A/B Testing
9.0
35
|
Verified
Feature Not Available
8.7
35
7.3
276
8.7
47
|
Verified
8.1
322
8.8
35
|
Verified
Feature Not Available
Visitor Information
7.5
44
|
Verified
8.5
365
8.6
39
7.8
329
Agentic AI - Session Replay
8.3
5
6.9
53
Product Analytics
Not enough data
8.4
408
Not enough data
8.5
446
Not enough data
8.0
405
Not enough data
8.2
417
Feature Not Available
7.6
363
Feature Not Available
7.8
348
Feature Not Available
7.6
347
Not enough data
8.0
378
Agentic AI - Product Analytics
Not enough data
7.0
78
Not enough data
7.2
78
Not enough data
6.9
77
Not enough data
6.9
78
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
Not enough data
8.6
177
Not enough data
7.9
152
Not enough data
8.5
160
Functionality
Not enough data
7.7
146
Not enough data
8.8
171
Not enough data
8.3
162
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
110
Experimental Design
Not enough data
8.2
97
Not enough data
8.0
94
Not enough data
7.5
91
Analytics
Not enough data
8.5
111
Not enough data
8.0
107
Agentic AI - A/B Testing
Not enough data
7.4
7
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
7.4
7
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
113
Not enough data
8.2
93
Not enough data
8.6
107
Not enough data
8.1
100
Not enough data
8.9
123
Not enough data
Reporting
9.3
150
Not enough data
9.0
143
Not enough data
8.6
124
Not enough data
7.8
104
Not enough data
Metrics
Not enough data
8.6
103
Not enough data
8.0
96
Not enough data
8.3
103
Not enough data
7.9
96
Not enough data
8.2
98
Categories
Categories
Shared Categories
Hotjar and PostHog are categorized as Product Analytics, Session Replay, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Heatmap Tools, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PostHog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.2%
Computer Software
15.3%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.2%
Computer Software
32.5%
Information Technology and Services
15.3%
Financial Services
5.1%
Health, Wellness and Fitness
3.0%
Marketing and Advertising
2.7%
Other
41.3%
Most Helpful Reviews
Hotjar
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Verified User in Information Technology and Services
Hotjar lacks integration with React, which makes it impossible for us to use the Forms feature. The service team was supportive, but not very helpful in this regard. Reporting is also limited. I can't export certain types of data, I don't know anything...
PostHog
Most Helpful Favorable Review
Tiffany W.
Verified User in Computer Software
Hosting PostHog on our own infrastructure was easy to do and means we can be confident that our data is safe and shared with as few platforms as possible. This is really important to us, as we’re often dealing with sensitive data.
Most Helpful Critical Review
Verified User in Computer Software
We were enthusiastic early adopters of the product over one year ago, and I can now safely say it has been one of the worst business decisions we have ever made. I utterly regret trusting such an unfinished product with our valuable data. We started when...
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Tiffany W.
Verified User in Computer Software
Hosting PostHog on our own infrastructure was easy to do and means we can be confident that our data is safe and shared with as few platforms as possible. This is really important to us, as we’re often dealing with sensitive data.
Verified User in Information Technology and Services
Hotjar lacks integration with React, which makes it impossible for us to use the Forms feature. The service team was supportive, but not very helpful in this regard. Reporting is also limited. I can't export certain types of data, I don't know anything...
Verified User in Computer Software
We were enthusiastic early adopters of the product over one year ago, and I can now safely say it has been one of the worst business decisions we have ever made. I utterly regret trusting such an unfinished product with our valuable data. We started when...
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What is PostHog used for?
1 Comment
SC
Posthog is an analytics tool to track your product metrics like DAU, MAU, and custom events you can send from your system, and then you can analyze them on...Read more
PostHog has no more discussions with answers
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