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At a Glance
Market Segments
Mid-Market (50.6% of reviews)
Mid-Market (45.1% of reviews)
Entry-Level Pricing
Contact Us
$9/month 11 monitors
LogicMonitor
Star Rating
(633)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorSite24x7
Star Rating
(364)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Site24x7 excels in Multi-Site Monitoring with a score of 9.4, while LogicMonitor trails with a score of 9.0. Reviewers mention that Site24x7's ability to monitor multiple locations seamlessly enhances their operational efficiency.
- Reviewers mention that Site24x7's Alerting feature is highly rated at 9.4, compared to LogicMonitor's 9.0. Users say that Site24x7 provides timely and customizable alerts, which help them respond quickly to issues.
- Users on G2 highlight Site24x7's superior Performance Monitoring capabilities, scoring 9.2 against LogicMonitor's 8.9. Reviewers say that Site24x7's detailed performance metrics allow for better resource management and optimization.
- Reviewers mention that Site24x7's Ease of Use is rated at 8.9, while LogicMonitor scores 8.6. Users report that Site24x7's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- G2 users note that Site24x7's Quality of Support is rated at 8.7, slightly lower than LogicMonitor's 8.9. However, users say that Site24x7's support team is responsive and knowledgeable, providing valuable assistance when needed.
- Users report that Site24x7 shines in Systems Monitoring with a score of 9.8, while LogicMonitor scores 8.7. Reviewers mention that Site24x7's comprehensive monitoring capabilities give them confidence in their system's performance and reliability.
Pricing
Entry-Level Pricing
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Free Trial
LogicMonitor
Free Trial is available
Site24x7
Free Trial is available
Ratings
Meets Requirements
9.0
484
9.1
315
Ease of Use
8.6
490
8.9
322
Ease of Setup
8.6
386
9.0
281
Ease of Admin
8.5
370
8.9
275
Quality of Support
8.9
476
8.7
287
Has the product been a good partner in doing business?
9.0
360
8.9
257
Product Direction (% positive)
9.2
459
9.6
320
Features by Category
Operations
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Cost Optimization
Not enough data
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Administration
Not enough data
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
201
8.9
162
9.0
214
9.2
170
9.0
210
9.3
165
8.0
207
8.9
162
8.8
201
8.9
149
8.1
189
8.9
152
Agentic AI - Website Monitoring
Not enough data
7.8
17
Not enough data
7.5
17
Not enough data
7.6
17
Not enough data
7.7
17
Not enough data
7.4
17
Not enough data
7.5
17
Not enough data
7.5
17
Functionality
Not enough data
9.2
48
Not enough data
9.3
47
Not enough data
8.2
46
Not enough data
8.8
46
Not enough data
8.5
46
Not enough data
8.6
46
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
248
9.1
118
9.0
256
9.3
119
7.6
230
8.2
101
8.8
238
8.8
99
Monitoring - Network Monitoring
8.3
21
8.3
24
7.9
21
8.1
24
8.2
21
9.4
23
Management
8.5
235
9.0
103
8.6
242
8.8
106
Feature Not Available
8.5
98
Analytics - Network Monitoring
7.1
21
8.3
21
7.0
20
8.1
18
Security - Network Monitoring
7.5
21
8.6
23
7.0
21
8.4
22
6.6
19
8.0
22
Network Performance - Network Monitoring
7.6
21
8.3
22
6.8
21
8.5
22
AI Automation - Network Monitoring
6.6
18
7.2
18
6.0
19
7.5
19
6.3
19
7.4
20
Agentic AI - Network Monitoring
Not enough data
7.6
9
Not enough data
7.4
9
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
9
Not enough data
6.7
8
Monitoring
8.6
209
Feature Not Available
8.2
195
8.9
116
7.9
180
Feature Not Available
8.6
208
9.3
124
Not enough data
8.5
12
Administration
8.3
193
9.2
119
8.3
177
9.1
105
7.9
172
8.6
101
Not enough data
7.7
10
Analysis
8.0
203
8.9
117
8.4
216
8.9
126
7.7
167
8.8
100
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.0
5
Not enough data
6.3
5
AI Automation - Cloud Infrastructure Monitoring
Not enough data
6.0
5
Not enough data
6.3
5
Functionality
7.7
25
8.1
7
7.7
25
8.3
7
8.7
28
9.8
7
Issue Resolution
8.1
29
9.0
7
8.3
30
8.8
7
8.2
31
8.6
7
Management
8.8
33
9.5
7
9.1
31
9.5
7
8.3
32
9.3
7
Generative AI
5.4
8
Not enough data
5.6
8
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.4
86
Not enough data
8.9
86
Not enough data
8.2
86
Not enough data
Monitoring and Management
7.8
78
Not enough data
8.3
81
Not enough data
8.8
82
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
177
Not enough data
8.7
181
Not enough data
8.7
177
Not enough data
7.3
129
Not enough data
Management
8.5
186
Not enough data
8.5
187
Not enough data
8.4
178
Not enough data
8.9
189
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.8
21
Not enough data
8.9
22
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.4
46
8.8
41
|
Verified
8.1
41
8.9
39
|
Verified
8.1
44
Feature Not Available
8.0
41
8.7
40
|
Verified
Analysis
8.4
47
8.7
41
|
Verified
8.3
46
9.1
41
|
Verified
8.5
46
9.0
43
|
Verified
8.2
46
8.9
43
|
Verified
8.9
47
9.1
42
|
Verified
8.3
41
8.7
36
|
Verified
Visualization
8.2
47
9.3
43
|
Verified
8.4
46
8.9
40
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
42
8.8
91
8.6
43
8.9
94
8.9
42
9.1
95
8.1
36
8.3
70
9.0
43
9.0
92
Response
8.6
41
8.8
94
8.9
43
9.0
90
8.2
37
8.6
86
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.7
6
Not enough data
6.7
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Performance
8.7
43
8.7
85
8.5
42
8.6
74
Functionality
8.5
38
8.7
74
8.5
36
8.5
71
8.3
40
8.5
70
8.5
41
8.5
74
Alerts management
8.7
33
Not enough data
8.5
33
Not enough data
8.7
34
Not enough data
Monitoring
8.7
34
Not enough data
8.8
34
Not enough data
8.7
33
Not enough data
8.3
33
Not enough data
Automation
7.9
32
Not enough data
7.9
32
Not enough data
Analysis
8.5
34
Not enough data
8.4
33
Not enough data
8.9
34
Not enough data
8.9
33
Not enough data
Issue Resolution
8.7
33
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
Management
Not enough data
8.1
16
Not enough data
8.5
16
Not enough data
8.6
16
Not enough data
9.2
16
Not enough data
8.8
16
Monitoring
Not enough data
9.4
16
Not enough data
8.6
17
Not enough data
9.2
16
Support
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
8.9
15
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.8
48
Agentic AI - IT Alerting
Not enough data
6.7
8
Not enough data
6.4
7
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
6.3
8
Not enough data
6.3
8
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LogicMonitor and Site24x7 are categorized as AIOps Platforms, Website Monitoring, Cloud Infrastructure Monitoring, Log Analysis, Application Performance Monitoring (APM), Network Monitoring, and Observability Software
Unique Categories
LogicMonitor is categorized as Enterprise Monitoring, ServiceNow Store Apps, Container Monitoring, and Log Monitoring
Site24x7 is categorized as Database Monitoring, Cloud Cost Management, Network Management Tools, and IT Alerting
Reviews
Reviewers' Company Size
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.6%
Computer Software
5.9%
Financial Services
4.5%
Computer & Network Security
4.5%
Telecommunications
3.3%
Other
48.2%
Information Technology and Services
19.9%
Computer Software
15.1%
Computer & Network Security
9.0%
Financial Services
4.2%
Retail
3.1%
Other
48.7%
Most Helpful Reviews
LogicMonitor
Most Helpful Favorable Review
David C.
Verified User in Information Technology and Services
Ability to visualize everything that is being monitored on a server with ease. Ability to quickly alert when a device stops sending critical datapoints. The frequency of upgrades and new features implemented into the platform is very encouraging.
Most Helpful Critical Review
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
Site24x7
Most Helpful Favorable Review
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Most Helpful Critical Review
FELIPE S.
Verified User in Education Management
the type of support is bad, I send emails about questions and they don't respond
David C.
Verified User in Information Technology and Services
Ability to visualize everything that is being monitored on a server with ease. Ability to quickly alert when a device stops sending critical datapoints. The frequency of upgrades and new features implemented into the platform is very encouraging.
Tim R.
Verified User in Computer Software
Wide range of options to satisfy nearly all your monitoring needs. Provides a good one-stop shop. It's really helpful to have everything in one solution rather than having to piece together multiple solutions. The best part is that the price point is...
Verified User in Information Technology and Services
There are a couple of issues to be aware of: - Limited Datastore support. Creating new data sources requires someone on your staff to be well versed in Logicmonitor graph and datasource creation as well as understanding SNMP, WMI, OIDs, etc. Asking...
FELIPE S.
Verified User in Education Management
the type of support is bad, I send emails about questions and they don't respond
Discussions
What is LogicMonitor Software?
1 Comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
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