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Compare Meltwater and Mention 
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At a Glance
Market Segments
Small-Business (41.7% of reviews)
Small-Business (63.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $499.00
Meltwater
Star Rating
(2,389)4.0 out of 5
Market Segments
Small-Business (41.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MeltwaterMention
Star Rating
(440)4.3 out of 5
Market Segments
Small-Business (63.3% of reviews)
Entry-Level Pricing
Starting at $499.00
Learn more about MentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Mention" excels in "Ease of Use" with a score of 8.8, making it more user-friendly compared to "Meltwater," which scored 7.9. Reviewers mention that the intuitive interface of "Mention" allows for quicker onboarding and less training time for new users.
- Reviewers mention that "Meltwater" shines in "Brand Monitoring" with a high score of 9.0, while "Mention" scored 8.2. Users on G2 highlight the comprehensive tracking capabilities of "Meltwater," which allows for more in-depth insights into brand sentiment across various platforms.
- G2 users report that "Mention" offers superior "Social Analytics" features, particularly in "Post Performance" with a score of 8.0, compared to "Meltwater," which lacks detailed analytics in this area. Reviewers say that the ability to analyze post engagement metrics helps them refine their content strategy effectively.
- Users say that "Meltwater" provides better "Content Approval Workflows" with a score of 7.5, while "Mention" does not have a dedicated feature for this, leading to potential delays in content publishing. Reviewers mention that the structured approval process in "Meltwater" enhances team collaboration and efficiency.
- Reviewers mention that "Mention" has a more robust "User-Generated Content (UGC) Management" feature, scoring 8.5, compared to "Meltwater," which scored only 7.0. Users report that the ease of managing and integrating UGC into campaigns is a significant advantage for "Mention."
- Users on G2 report that "Meltwater" has a more extensive "Media Database" with a score of 7.9, while "Mention" scored lower in this area. Reviewers say that the larger database allows for better outreach and media relations, making "Meltwater" a preferred choice for PR professionals.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableMention
Company Plan
Starting at $499.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 100,000 mentions
Free Trial
Meltwater
No trial information availableMention
Free Trial is available
Ratings
Meets Requirements
7.9
2,074
8.4
384
Ease of Use
7.9
2,108
8.8
388
Ease of Setup
7.9
1,092
8.8
169
Ease of Admin
8.1
908
8.7
166
Quality of Support
8.5
2,000
8.5
289
Has the product been a good partner in doing business?
8.4
914
8.5
153
Product Direction (% positive)
8.0
2,055
8.0
380
Features by Category
Social Analytics
7.8(won by default)
506
Not enough data
7.7(won by default)
494
Not enough data
8.0(won by default)
499
Not enough data
6.9(won by default)
357
Not enough data
7.1(won by default)
385
Not enough data
7.6(won by default)
375
Not enough data
7.1(won by default)
403
Not enough data
Reports & Dashboards
7.6(won by default)
525
Not enough data
8.0(won by default)
545
Not enough data
7.9(won by default)
463
Not enough data
7.0(won by default)
310
Not enough data
Agentic AI - Social Media Analytics
5.7(won by default)
18
Not enough data
5.3(won by default)
18
Not enough data
5.3(won by default)
18
Not enough data
5.6(won by default)
18
Not enough data
5.5(won by default)
18
Not enough data
Content & Collaboration
8.2
226
8.0
11
7.4
199
Not enough data
7.3
190
8.0
11
7.5
191
Not enough data
8.1
216
7.7
11
7.7
200
7.1
7
Social Management
8.3
268
8.4
22
7.9
255
7.8
22
7.4
225
Feature Not Available
7.9
263
8.2
22
6.6
196
Feature Not Available
7.2
196
Feature Not Available
7.4
88
Not enough data
Agentic AI - Social Media Management
5.2
14
Not enough data
5.6
14
Not enough data
5.8
12
Not enough data
5.4
13
Not enough data
5.5
13
Not enough data
5.3
13
Not enough data
6.0
13
Not enough data
Media Channels
7.4
598
8.6
14
7.3
620
Feature Not Available
8.5
687
8.9
15
Geographic Coverage
7.8
664
9.0
14
8.3
674
8.9
14
7.6
602
8.5
13
Reporting
8.2
672
8.7
15
8.1
660
8.2
15
7.8
651
8.5
13
7.9
674
7.9
13
Agentic AI - Media Monitoring
6.3
55
Not enough data
6.3
54
Not enough data
6.2
54
Not enough data
6.2
54
Not enough data
6.0
55
Not enough data
Generative AI
6.6
260
Not enough data
6.7
255
Not enough data
Audiences
7.9
42
Not enough data
7.5
40
Not enough data
7.2
37
Not enough data
7.5
38
Not enough data
Data Analysis
7.8
38
Not enough data
8.2
41
Not enough data
8.2
39
Not enough data
7.9
39
Not enough data
Administration
7.6
37
Not enough data
7.0
36
Not enough data
7.8
39
Not enough data
Agentic AI - Audience Intelligence Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.1
767
8.2
255
7.3
669
7.8
239
8.2
476
9.0
10
8.3
489
8.3
10
7.8
452
6.7
8
7.9
446
6.7
6
Agentic AI - Social Media Listening Tools
6.5
54
Not enough data
6.3
53
Not enough data
6.2
54
Not enough data
6.2
54
Not enough data
6.5
54
Not enough data
Data Management & Analysis
6.9
745
7.6
224
8.0
754
8.3
230
8.1
448
8.8
10
7.9
433
8.3
7
Influencer Marketing
7.8
199
Not enough data
7.8
202
Not enough data
8.0
205
Not enough data
7.6
195
Not enough data
7.4
193
Not enough data
6.9
160
Not enough data
7.4
168
Not enough data
8.0
195
Not enough data
7.9
197
Not enough data
7.7
183
Not enough data
7.1
141
Not enough data
6.7
146
Not enough data
6.6
132
Not enough data
6.2
113
Not enough data
Agentic AI - Influencer Marketing Platforms
5.3
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
5.6
6
Not enough data
5.3
6
Not enough data
4.7
6
Not enough data
Generative AI
6.6
142
Not enough data
6.7
140
Not enough data
Database
7.9
472
Not enough data
7.9
405
Not enough data
8.0
382
Not enough data
Outreach
8.1
419
Not enough data
Feature Not Available
Not enough data
7.7
342
Not enough data
Reporting
8.5
467
Not enough data
8.3
354
Not enough data
8.1
401
Not enough data
Agentic AI - Media and Influencer Targeting
5.6
16
Not enough data
5.8
15
Not enough data
5.9
15
Not enough data
5.9
15
Not enough data
5.8
15
Not enough data
User Rights/Roles
7.7
299
Not enough data
8.0
319
Not enough data
Categories
Categories
Shared Categories
Meltwater and Mention are categorized as Media Monitoring, Social Media Listening Tools, and Social Media Management
Unique Categories
Meltwater is categorized as Influencer Marketing Platforms, Media and Influencer Targeting, PR Analytics, Audience Intelligence Platforms, Social Media Analytics, and Social Media Suites
Mention has no unique categories
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.6%
Public Relations and Communications
14.8%
Non-Profit Organization Management
6.6%
Higher Education
5.6%
Information Technology and Services
3.0%
Other
54.5%
Marketing and Advertising
10.8%
Internet
10.4%
Information Technology and Services
7.4%
Computer Software
5.8%
Public Relations and Communications
4.1%
Other
61.5%
Most Helpful Reviews
Meltwater
Most Helpful Favorable Review
Riddhi S.
Verified User in Market Research
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Most Helpful Critical Review
Jennifer R.
Verified User in Marketing and Advertising
Some features were appealing, but because the media lists and news monitoring features were incomplete and inaccurate, features such as reporting, analytics, and press release distribution became useless. Incomplete and inaccurate media lists, which...
Mention
Most Helpful Favorable Review
Orlando .
Verified User in Information Technology and Services
The product itself is just really well designed, it allows me to track everything that I need, whether it is a unique term, my username on a particular social network, a common hashtag or a company. It allows me to understand the mood behind each "alert" -...
Most Helpful Critical Review
Bart H.
Verified User in Online Media
I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! I then said I was...
Riddhi S.
Verified User in Market Research
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Orlando .
Verified User in Information Technology and Services
The product itself is just really well designed, it allows me to track everything that I need, whether it is a unique term, my username on a particular social network, a common hashtag or a company. It allows me to understand the mood behind each "alert" -...
Jennifer R.
Verified User in Marketing and Advertising
Some features were appealing, but because the media lists and news monitoring features were incomplete and inaccurate, features such as reporting, analytics, and press release distribution became useless. Incomplete and inaccurate media lists, which...
Bart H.
Verified User in Online Media
I used to have a great relationship with Mention because they did what I expected. Then the results started lacking, close to 90% of previous results. They kept telling me they were working on their end to fix the problem. Nothing! I then said I was...
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
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