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Compare Microsoft Teams and Webex Suite 
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At a Glance
Market Segments
Enterprise (51.5% of reviews)
Enterprise (62.2% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$0.00
Microsoft Teams
Star Rating
(17,043)4.4 out of 5
Market Segments
Enterprise (51.5% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsWebex Suite
Star Rating
(18,502)4.2 out of 5
Market Segments
Enterprise (62.2% of reviews)
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Webex Suite and Microsoft Teams offer robust video conferencing capabilities, Microsoft Teams edges out with a score of 8.9 compared to Webex's 8.8. Reviewers mention that Teams provides a more seamless experience with features like Together Mode, which enhances engagement during meetings.
- Reviewers mention that Webex Suite excels in screen sharing, scoring a perfect 9.0, which users appreciate for its clarity and ease of use. In contrast, Microsoft Teams also performs well with a score of 9.0, but some users feel that Webex's interface is more intuitive for sharing presentations and documents.
- Users on G2 highlight that Microsoft Teams has a slight advantage in scheduling features, scoring 9.0 versus Webex's 8.7. Reviewers say that Teams' integration with Outlook makes it easier to schedule meetings directly from their calendars, streamlining the process significantly.
- Reviewers mention that both platforms have strong mobile applications, but Microsoft Teams scores higher at 8.8 compared to Webex's 8.6. Users report that Teams' mobile app offers a more user-friendly interface and better notifications, making it easier to stay connected on the go.
- G2 users report that Webex Suite shines in audio conferencing with a score of 8.9, where users appreciate the clarity and reliability of calls. However, Microsoft Teams slightly surpasses this with a score of 9.0, with reviewers noting its integration with various audio devices enhances the overall experience.
- Users say that both platforms have comparable file sharing capabilities, but Microsoft Teams scores higher at 8.9 compared to Webex's 8.6. Reviewers mention that Teams' integration with SharePoint and OneDrive makes it easier to collaborate on documents in real-time, which is a significant advantage for teams working on shared projects.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Microsoft Teams
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
8.9
12,709
8.9
14,597
Ease of Use
8.8
12,862
8.7
14,648
Ease of Setup
9.0
3,336
8.4
2,867
Ease of Admin
8.6
1,962
8.5
2,582
Quality of Support
8.6
10,206
8.5
11,669
Has the product been a good partner in doing business?
8.8
1,935
8.7
2,476
Product Direction (% positive)
8.5
12,138
7.8
14,060
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
973
Not enough data
9.0
954
Not enough data
8.9
934
Collaboration
Not enough data
8.8
891
Not enough data
9.0
970
Not enough data
9.0
963
Not enough data
8.8
869
Not enough data
9.2
992
Functionality
Not enough data
8.8
874
Not enough data
9.0
971
Not enough data
8.9
876
Agentic AI - Virtual Classroom
Not enough data
8.5
16
Business Instant Messaging
8.9
8544
8.6
926
8.7
8814
8.8
1030
8.4
8206
8.5
945
Business Instant Messaging
9.0
8110
8.9
994
8.9
8043
8.9
935
Business Instant Messaging
8.8
7867
8.7
887
8.8
8099
8.8
948
8.7
7060
8.7
853
Generative AI - Business Instant Messaging
8.2
843
8.3
42
AI - Business Instant Messaging
8.0
828
8.3
43
8.3
829
8.2
43
7.9
819
8.2
42
8.1
818
7.8
43
Agentic AI - Business Instant Messaging
7.9
422
7.7
25
8.0
422
7.7
24
Visual Tools
Not enough data
8.7
57
Not enough data
8.9
54
Not enough data
8.4
55
Not enough data
8.5
56
Office Customization
Not enough data
9.0
55
Not enough data
8.7
54
Not enough data
8.7
52
Guest Tools
Not enough data
8.6
51
Not enough data
8.8
51
Not enough data
8.8
48
Collaboration Tools
Not enough data
8.6
54
Not enough data
9.1
55
Not enough data
9.2
55
Not enough data
9.1
53
Agentic AI - Virtual Workspaces
Not enough data
7.8
20
Not enough data
7.6
20
Design Tools
Not enough data
8.8
353
Not enough data
8.8
352
Not enough data
8.6
308
Not enough data
8.7
315
Not enough data
8.8
331
Communication Tools
Not enough data
8.9
332
Not enough data
9.0
354
Integrations
Not enough data
8.8
284
Not enough data
9.0
352
Software Offering
Not enough data
8.8
349
Not enough data
9.2
386
Not enough data
9.1
371
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
8.3
15
Presenter Tools
Not enough data
8.9
4880
Not enough data
8.5
4237
|
Verified
Not enough data
8.8
4591
|
Verified
Not enough data
8.9
5104
|
Verified
Conferencing Options
Not enough data
9.0
5245
|
Verified
Not enough data
9.0
5472
|
Verified
Not enough data
9.0
5386
|
Verified
Application Tools
Not enough data
8.8
4330
|
Verified
Not enough data
8.8
4887
|
Verified
Not enough data
8.7
4857
Agentic AI - Screen Sharing
Not enough data
7.5
34
Collaboration
Not enough data
9.1
27
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.8
27
Hardware
Not enough data
8.7
27
Not enough data
8.5
27
Security
Not enough data
9.1
27
Not enough data
8.7
27
Agentic AI - Visual Collaboration Platforms
Not enough data
6.1
9
Not enough data
6.5
9
Collaboration Tools
9.0
7563
|
Verified
9.0
10116
|
Verified
9.1
5348
|
Verified
9.1
2922
|
Verified
Feature Not Available
8.8
2605
|
Verified
9.2
5505
|
Verified
9.0
3148
|
Verified
Feature Not Available
9.0
2997
Meeting Coordination
9.0
7120
|
Verified
8.7
9108
8.9
6593
|
Verified
8.7
8598
|
Verified
8.8
6852
|
Verified
8.7
8975
|
Verified
8.9
5326
|
Verified
8.8
3125
|
Verified
Software Type
8.8
6921
|
Verified
8.6
7705
|
Verified
8.7
5022
|
Verified
8.8
3067
|
Verified
9.1
5549
|
Verified
9.0
3211
|
Verified
Agentic AI - Video Conferencing
7.7
461
7.8
60
7.7
459
7.9
59
7.7
455
7.9
60
Meeting Prep - AI Meeting Assistants
Not enough data
9.1
37
Not enough data
9.3
38
Not enough data
9.3
37
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
37
Not enough data
9.0
38
Not enough data
9.2
38
Meeting Insights - AI Meeting Assistants
Not enough data
9.0
38
Not enough data
8.9
38
Not enough data
9.2
37
Accessibility - AI Meeting Assistants
Not enough data
9.1
37
Not enough data
9.0
37
Not enough data
9.4
36
Agentic AI - AI Meeting Assistants
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
9.1
13
Platform Basics - VoIP Providers
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.2
8
Not enough data
8.3
9
Basic Communication
Not enough data
8.8
237
Not enough data
8.7
223
Not enough data
8.6
204
Not enough data
9.0
251
Not enough data
9.0
252
Not enough data
8.6
142
Agentic AI - VoIP Providers
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.0
5
Access
Not enough data
8.3
158
Not enough data
8.4
182
Not enough data
8.4
174
Advanced Features
Not enough data
7.9
130
Not enough data
8.2
131
Not enough data
8.6
175
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
144
Not enough data
8.9
160
Not enough data
9.0
103
Features
Not enough data
9.0
155
Not enough data
8.8
98
Not enough data
9.0
150
Not enough data
9.1
168
Not enough data
9.1
150
Not enough data
9.1
139
Action Item Detection - AI Note-taking Software
8.4
78
Not enough data
8.6
80
Not enough data
Automatic Transcription - AI Note-taking Software
8.5
79
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.5
77
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
76
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.0
76
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.4
75
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
73
Not enough data
Speaker Identification - AI Note-taking Software
8.3
76
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Webex Suite are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.8%
Computer Software
13.4%
Education Management
5.3%
Financial Services
5.3%
Marketing and Advertising
5.1%
Other
46.1%
Information Technology and Services
21.9%
Computer Software
10.9%
Financial Services
6.5%
Higher Education
4.4%
Education Management
3.9%
Other
52.4%
Most Helpful Reviews
Microsoft Teams
Most Helpful Favorable Review
Nelson Jr. A.
Verified User in Telecommunications
What I like the best about Microsoft Teams is that I am able to control the computer of a person that I talked to, specially why they really need help about navigating on the program. This really helpful in facilitating the process during the operations.
Most Helpful Critical Review
Tyler Y.
Verified User in Information Technology and Services
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Webex Suite
Most Helpful Favorable Review
Jatin A.
Verified User
It provides unlimited audio, video calls and web meetings from anywhere at anytime. It helps to stay connected between meetings with virtual meeting spaces, text messaging, file sharing, whiteboards etc. The collaboration can be done with over 500+ members...
Most Helpful Critical Review
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Nelson Jr. A.
Verified User in Telecommunications
What I like the best about Microsoft Teams is that I am able to control the computer of a person that I talked to, specially why they really need help about navigating on the program. This really helpful in facilitating the process during the operations.
Jatin A.
Verified User
It provides unlimited audio, video calls and web meetings from anywhere at anytime. It helps to stay connected between meetings with virtual meeting spaces, text messaging, file sharing, whiteboards etc. The collaboration can be done with over 500+ members...
Tyler Y.
Verified User in Information Technology and Services
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Alternatives
Discussions
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SB
I believe Microsoft Teams offers many advanced features related to learning management products. Like Attendance, assignment push-pull, Reviewing marks, etc.Read more
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Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
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You need Office 365 to use Microsoft Teams.Read more
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8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
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What is the best use for Cisco Jabber?
7 Comments
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Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
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I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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