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Compare ShipRocket and ShipStation 
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At a Glance
Market Segments
Small-Business (76.2% of reviews)
Small-Business (90.5% of reviews)
Entry-Level Pricing
No pricing available
$0.00 10 Shipments Per Month
ShipRocket
Star Rating
(105)4.0 out of 5
Market Segments
Small-Business (76.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipRocketShipStation
Star Rating
(550)4.3 out of 5
Market Segments
Small-Business (90.5% of reviews)
Entry-Level Pricing
$0.00 10 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that ShipStation excels in label printing with a score of 9.1, making it a preferred choice for users who prioritize efficient shipping processes. In contrast, ShipRocket, while still effective, has a lower score in this area, indicating that users may find its label printing capabilities less robust.
- Users report that ShipStation's order tracking feature is highly rated at 9.0, providing real-time updates that enhance customer satisfaction. On the other hand, ShipRocket's order tracking, although decent at 8.9, may not offer the same level of detail or user experience, which could impact customer communication.
- Reviewers mention that ShipStation's ease of use is rated at 8.7, which is beneficial for small businesses looking for a straightforward shipping solution. ShipRocket, with a slightly lower ease of use score of 8.5, may present a steeper learning curve for new users, potentially affecting onboarding time.
- G2 users highlight ShipStation's strong carrier management capabilities, scoring 8.8, which allows for seamless integration with various shipping carriers. In comparison, ShipRocket's carrier management features, while functional, do not receive the same level of praise, suggesting that users may face limitations in carrier options.
- Users on G2 appreciate ShipStation's comprehensive reports and analytics, scoring 8.2, which help businesses make informed decisions based on shipping data. ShipRocket's reporting features, rated at 8.7, are noted for their effectiveness, but some users feel they lack the depth and customization options found in ShipStation.
- Reviewers mention that ShipStation's product search functionality is rated at 8.3, which aids in quickly locating items for shipping. ShipRocket, however, shines in this area with a score of 8.7, indicating that users find it easier to navigate and manage their product listings, which can enhance overall efficiency.
Pricing
Entry-Level Pricing
ShipRocket
No pricing availableShipStation
Free
$0.00
10 Shipments Per Month
Ideal for quick label printing and basic shipping.
- 1 user
- 1 store connection
- Discounted carrier rates
Free Trial
ShipRocket
No trial information availableShipStation
Free Trial is available
Ratings
Meets Requirements
8.6
88
8.6
424
Ease of Use
8.6
89
8.6
429
Ease of Setup
8.8
31
8.4
216
Ease of Admin
9.0
20
8.6
210
Quality of Support
7.9
87
7.9
386
Has the product been a good partner in doing business?
8.0
20
8.5
207
Product Direction (% positive)
8.5
88
7.7
402
Features by Category
Carrier Management
8.9
54
Not enough data
8.5
54
Not enough data
8.5
54
Not enough data
Freight Modes
8.4
51
Not enough data
8.1
54
Not enough data
8.5
54
Not enough data
Customer Management
8.8
53
Not enough data
8.7
53
Not enough data
8.5
52
Not enough data
Product Sales
8.9
47
8.3
39
8.7
46
7.4
33
8.7
46
8.1
38
8.5
45
7.7
33
Administration
8.9
46
8.2
48
9.0
48
9.1
49
8.3
44
7.9
42
8.8
43
8.8
48
8.7
43
8.7
44
Labels
Not enough data
9.0
275
Not enough data
8.5
249
Not enough data
8.5
199
Order management
Not enough data
8.9
261
Not enough data
8.7
260
Not enough data
8.9
261
Not enough data
8.8
260
Carrier and rate management
Not enough data
8.5
247
Not enough data
8.1
216
Not enough data
8.4
229
Inventory management
Not enough data
7.0
174
Not enough data
7.2
177
Not enough data
7.3
167
Reports
Not enough data
8.5
232
Not enough data
7.5
190
Not enough data
8.3
213
Categories
Categories
Shared Categories
ShipRocket and ShipStation are categorized as Drop Shipping
Unique Categories
ShipRocket is categorized as Freight Management
ShipStation is categorized as Shipping
Reviews
Reviewers' Company Size
ShipRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.8%
Apparel & Fashion
10.9%
Logistics and Supply Chain
9.9%
Marketing and Advertising
8.9%
Health, Wellness and Fitness
6.9%
Other
44.6%
Retail
23.2%
Consumer Goods
9.3%
Apparel & Fashion
6.5%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.1%
Other
51.3%
Most Helpful Reviews
ShipRocket
Most Helpful Favorable Review
Nikita H.
Verified User in Consumer Electronics
Fastest Delivery Partner out there. India's No 1 E-commerce shipping solution with the lowest shipping rates and widest Customer Reach.
Most Helpful Critical Review
Verified User in Business Supplies and Equipment
I am trying to get details about my package from last 6 days but they doesn't have any details and the customer executive repeating only one thing that is "sorry for inconvenience " that's it.....apart of this they doesn't know any thing and they don't know...
ShipStation
Most Helpful Favorable Review
Verified User in Retail
When it works correctly, it's fantastic.
Most Helpful Critical Review
Jim M.
Verified User in Consumer Goods
Support is absolutely horrendous and caused us to leave the platform. They did not read any part of our support request and at best, kept pawning us off on support articles that were loosely related to some of the words we mentioned. After nearing 2 weeks...
Nikita H.
Verified User in Consumer Electronics
Fastest Delivery Partner out there. India's No 1 E-commerce shipping solution with the lowest shipping rates and widest Customer Reach.
Verified User in Retail
When it works correctly, it's fantastic.
Verified User in Business Supplies and Equipment
I am trying to get details about my package from last 6 days but they doesn't have any details and the customer executive repeating only one thing that is "sorry for inconvenience " that's it.....apart of this they doesn't know any thing and they don't know...
Jim M.
Verified User in Consumer Goods
Support is absolutely horrendous and caused us to leave the platform. They did not read any part of our support request and at best, kept pawning us off on support articles that were loosely related to some of the words we mentioned. After nearing 2 weeks...
Alternatives
Discussions
Is Shiprocket a good company?
2 Comments
FS
no Shiprocket is scammer company. he makes fool to all clients. Dont trust.Read more
ShipRocket has no more discussions with answers
Should I use ShipStation?
3 Comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
What is ShipStation used for?
2 Comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
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