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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
$0.00
Rocket.Chat
Star Rating
(338)4.2 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSlack
Star Rating
(36,743)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in instant messaging with a score of 9.5, while Rocket.Chat trails behind at 8.7. Reviewers mention that Slack's user-friendly interface and seamless integration with other tools enhance communication efficiency.
- Reviewers say that Slack's file sharing feature is rated at 9.1, significantly higher than Rocket.Chat's 8.6. Users on G2 highlight that Slack's ability to easily share and collaborate on documents is a major advantage for teams.
- G2 users mention that Slack's mobile application is rated 9.1, providing a better on-the-go experience compared to Rocket.Chat's 7.8. Reviewers appreciate Slack's consistent performance across devices, making remote work more manageable.
- Users say that Slack's ease of setup is rated at 9.0, while Rocket.Chat's score of 8.2 indicates a more complex onboarding process. Reviewers mention that Slack's straightforward setup allows teams to get started quickly without extensive training.
- Reviewers mention that Slack's quality of support is rated at 8.8, compared to Rocket.Chat's 8.0. Users report that Slack's responsive customer service and extensive documentation make troubleshooting issues easier.
- Users on G2 report that Slack's communication features, such as notifications and discussions, are rated higher than Rocket.Chat's, with scores of 8.7 and 9.1 respectively. Reviewers say that these features help keep teams aligned and informed, enhancing overall productivity.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Rocket.Chat
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.6
275
9.2
30,262
Ease of Use
8.7
282
9.1
31,040
Ease of Setup
8.2
125
9.1
7,491
Ease of Admin
8.3
119
8.8
4,876
Quality of Support
8.0
231
8.8
20,912
Has the product been a good partner in doing business?
8.2
107
9.0
4,356
Product Direction (% positive)
8.4
272
8.7
29,576
Features by Category
Tasks
Not enough data
8.7
745
Not enough data
8.6
734
Not enough data
8.6
734
Not enough data
8.7
731
Not enough data
8.2
725
Not enough data
8.5
721
Not enough data
8.5
717
Not enough data
8.4
712
Projects
Not enough data
8.6
705
Not enough data
8.2
689
Not enough data
7.6
683
Not enough data
8.2
696
Not enough data
8.2
684
Not enough data
7.7
669
Not enough data
8.3
676
Not enough data
8.1
670
Not enough data
7.9
659
Not enough data
8.0
657
Not enough data
8.0
653
Resource Management
Not enough data
8.2
650
Not enough data
8.2
649
Not enough data
8.4
650
Project Monitoring
Not enough data
8.3
638
Not enough data
8.2
640
Not enough data
8.2
639
Generative AI
Not enough data
7.5
553
Not enough data
7.5
553
Agentic AI - Project Management
Not enough data
7.2
241
Not enough data
7.3
241
Not enough data
7.5
238
Not enough data
7.2
240
Not enough data
7.2
241
Not enough data
7.2
239
Not enough data
7.1
239
Business Instant Messaging
8.6
163
9.1
13411
8.1
174
9.0
13902
8.0
164
8.6
13287
Business Instant Messaging
7.8
106
8.4
9775
7.6
101
8.1
9141
Business Instant Messaging
7.8
149
9.1
13205
8.9
169
9.2
12868
8.6
121
9.0
11314
Generative AI - Business Instant Messaging
Not enough data
7.4
1194
AI - Business Instant Messaging
Not enough data
7.4
1191
Not enough data
7.9
1185
Not enough data
7.3
1182
Not enough data
7.3
1184
Agentic AI - Business Instant Messaging
Not enough data
7.5
602
Not enough data
7.5
599
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Setup
Not enough data
9.1
550
Not enough data
8.9
548
Not enough data
8.6
537
Not enough data
9.0
546
Management
Not enough data
8.9
541
Not enough data
8.6
530
Not enough data
8.8
534
Generative AI
Not enough data
7.6
468
Agentic AI - Workflow Management
Not enough data
7.4
187
Not enough data
7.7
184
Not enough data
7.9
188
Not enough data
7.7
187
Not enough data
7.7
186
Not enough data
7.7
186
Not enough data
7.8
186
Account Options
Not enough data
9.2
229
Not enough data
8.2
225
Not enough data
8.5
223
Not enough data
8.6
225
Not enough data
8.9
228
Not enough data
8.8
226
Q&A Tools
Not enough data
9.0
227
Not enough data
9.0
225
Not enough data
9.0
229
Not enough data
8.6
222
Not enough data
9.0
224
Not enough data
8.8
221
Not enough data
8.4
219
Not enough data
8.8
220
Not enough data
8.3
218
Knowledge Pages
Not enough data
8.4
264
Not enough data
8.2
269
Not enough data
8.0
259
Not enough data
8.0
257
Not enough data
7.8
255
Not enough data
8.2
254
Knowledge Dissemination
Not enough data
8.1
251
Not enough data
8.6
253
Not enough data
8.9
253
Not enough data
8.9
255
Not enough data
8.2
254
Not enough data
8.1
248
Not enough data
8.6
253
Not enough data
8.5
247
Not enough data
8.5
245
Agentic AI - Knowledge Base
Not enough data
7.6
134
Not enough data
7.6
134
Not enough data
7.5
132
Login Options
Not enough data
9.0
647
Not enough data
8.4
632
Productivity
Not enough data
7.9
619
Not enough data
8.2
626
Not enough data
8.5
628
Not enough data
7.8
609
Not enough data
7.8
606
Customization
Not enough data
8.5
618
Not enough data
8.9
626
Not enough data
8.6
614
Agentic AI - Unified Workspaces
Not enough data
7.2
315
Not enough data
7.4
315
Compatibility
Not enough data
8.9
67
Not enough data
8.9
68
Not enough data
8.7
64
Agentic AI - Enterprise Search Software
Not enough data
7.9
35
Not enough data
7.8
34
Not enough data
8.6
33
Not enough data
8.0
33
Not enough data
8.1
33
Not enough data
8.2
33
Search Queries
Not enough data
8.6
67
Not enough data
9.1
65
Not enough data
8.5
65
Not enough data
8.9
65
Not enough data
8.8
63
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
64
Not enough data
8.8
63
Not enough data
8.9
66
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.8
1000
Not enough data
8.7
988
Not enough data
8.4
968
Administration
Not enough data
8.7
981
Not enough data
8.6
964
Not enough data
9.4
980
Project management
Not enough data
8.7
972
Not enough data
8.4
957
Not enough data
8.5
962
Not enough data
8.4
955
Not enough data
8.5
949
Not enough data
8.2
934
Not enough data
8.2
948
Workload
Not enough data
8.3
923
Not enough data
8.7
935
Not enough data
8.5
925
Not enough data
8.4
917
Communication & Collaboration
Not enough data
9.2
945
Not enough data
9.0
945
Not enough data
9.3
943
Cost Management
Not enough data
8.0
909
Not enough data
8.1
907
Not enough data
8.0
905
Integration
Not enough data
8.5
914
Not enough data
8.3
909
Not enough data
8.3
897
Generative AI
Not enough data
7.4
868
Not enough data
7.5
864
Agentic AI - Work Management
Not enough data
7.3
372
Not enough data
7.5
369
Not enough data
7.8
366
Not enough data
7.5
367
Communication
Not enough data
9.4
896
Not enough data
9.3
895
Not enough data
8.8
871
Not enough data
8.8
868
Not enough data
9.1
869
Content & Documents
Not enough data
9.1
881
Not enough data
8.9
872
Not enough data
8.7
874
Not enough data
8.1
843
Controls
Not enough data
8.3
835
Not enough data
8.0
832
Not enough data
8.6
830
Not enough data
8.3
831
Not enough data
8.1
817
Project Management
Not enough data
8.4
823
Not enough data
8.3
818
Not enough data
8.4
819
Not enough data
8.6
818
Remote Collaboration
Not enough data
9.0
829
Not enough data
8.6
815
Not enough data
8.9
825
Not enough data
7.8
811
Generative AI
Not enough data
7.1
779
Not enough data
7.2
781
Agentic AI - Project Collaboration
Not enough data
7.2
300
Not enough data
7.3
303
Collaboration Tools
8.5
24
|
Verified
Not enough data
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
Meeting Coordination
9.2
18
Not enough data
8.6
16
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
9.1
15
Not enough data
Software Type
8.1
22
|
Verified
Not enough data
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.0
193
Not enough data
7.2
194
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
Not enough data
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Slack are categorized as Business Instant Messaging
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
14.3%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.6%
Computer Software
15.3%
Information Technology and Services
12.9%
Marketing and Advertising
8.5%
Internet
4.8%
Education Management
3.4%
Other
55.1%
Most Helpful Reviews
Rocket.Chat
Most Helpful Favorable Review
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Most Helpful Critical Review
Serhii N.
Verified User
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Serhii N.
Verified User
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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