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At a Glance
Market Segments
Small-Business (79.4% of reviews)
Small-Business (74.0% of reviews)
Entry-Level Pricing
$95.00 Per Month
No pricing available
Referral Factory
Star Rating
(168)4.8 out of 5
Market Segments
Small-Business (79.4% of reviews)
Entry-Level Pricing
$95.00 Per Month
Free Trial is available
Browse all 4 pricing plansimpact.com
Star Rating
(1,641)4.5 out of 5
Market Segments
Small-Business (74.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about impact.comSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that impact.com excels in its Affiliate Network management, with a score of 8.7, while Referral Factory shines in Customization with a score of 9.3, allowing for more tailored solutions to meet specific business needs.
- Reviewers mention that impact.com offers robust Commissions and Payouts features, scoring 8.9, which is crucial for businesses managing multiple affiliates, whereas Referral Factory's Referral Program features score an impressive 9.8, indicating a more user-friendly experience for setting up and managing referral campaigns.
- G2 users highlight that impact.com has a strong focus on Performance tracking with a score of 9.2, which is essential for measuring the effectiveness of marketing efforts, while Referral Factory's Engagement Analysis scores 9.6, suggesting superior insights into user interactions.
- Users on G2 report that impact.com provides excellent Reporting capabilities with a score of 8.8, but Referral Factory outperforms in Dashboards with a perfect score of 9.4, making it easier for users to visualize and interpret data.
- Reviewers mention that impact.com has a solid Mobile Optimization score of 7.4, but Referral Factory significantly outshines with a score of 9.4, indicating a better mobile experience for users managing campaigns on-the-go.
- Users say that impact.com’s Integration APIs score of 9.6 is a strong point for businesses looking to connect with other tools, while Referral Factory's Integration capabilities also score well at 9.5, suggesting both platforms are competitive in this area, but impact.com may offer slightly more flexibility.
Pricing
Entry-Level Pricing
Referral Factory
Starter
$95.00
Per Month
- 500 users
- 1 campaign
- Rewards & Integrations
impact.com
No pricing availableFree Trial
Referral Factory
Free Trial is available
impact.com
No trial information availableRatings
Meets Requirements
9.4
144
8.6
901
Ease of Use
9.6
148
8.2
1,051
Ease of Setup
9.6
74
8.0
801
Ease of Admin
9.7
62
8.3
428
Quality of Support
9.7
142
8.4
844
Has the product been a good partner in doing business?
9.7
60
8.7
425
Product Direction (% positive)
9.6
145
8.6
865
Features by Category
Social Analytics
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
17
Not enough data
8.7(won by default)
17
Not enough data
8.9(won by default)
17
Not enough data
8.8(won by default)
17
Not enough data
Feature Not Available
Not enough data
8.3(won by default)
18
Reports & Dashboards
Not enough data
9.0(won by default)
18
Not enough data
8.8(won by default)
18
Not enough data
9.1(won by default)
18
Not enough data
8.6(won by default)
18
Agentic AI - Social Media Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2(won by default)
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Link Options
9.5
28
8.7
686
9.5
28
8.7
661
9.2
25
8.1
558
Agentic AI - Affiliate Marketing
Not enough data
6.6
194
Not enough data
6.9
193
Not enough data
7.0
190
Not enough data
6.9
190
Not enough data
7.0
191
Not enough data
Feature Not Available
Tracking Options
9.0
26
8.0
634
9.4
27
8.7
685
9.1
25
8.1
611
Affiliate Management
9.3
25
8.5
552
9.4
25
8.6
565
9.3
26
8.1
549
Control
Not enough data
8.9
87
|
Verified
Not enough data
8.0
84
|
Verified
Not enough data
7.9
79
|
Verified
Platform - Partner Relationship Management (PRM)
Not enough data
8.2
85
|
Verified
Not enough data
7.9
82
|
Verified
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
6.7
7
Not enough data
8.1
7
Not enough data
7.5
6
Not enough data
7.1
7
Not enough data
6.4
6
Not enough data
8.1
7
Not enough data
6.9
7
Not enough data
7.1
7
Agentic AI - Partner Relationship Management (PRM)
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
6.4
7
Not enough data
6.4
7
Attribution Modeling
Not enough data
8.5
64
|
Verified
Not enough data
8.0
62
|
Verified
Not enough data
6.8
54
|
Verified
Not enough data
7.6
62
|
Verified
Not enough data
7.1
58
Not enough data
7.6
61
Agentic AI - Attribution
Not enough data
7.5
19
Not enough data
7.8
20
Not enough data
Feature Not Available
Not enough data
7.3
19
Marketing
Not enough data
7.3
52
|
Verified
Not enough data
8.3
58
|
Verified
Not enough data
7.6
58
|
Verified
Not enough data
7.9
56
|
Verified
Reporting
Not enough data
8.7
67
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
66
|
Verified
Platform Content
9.3
10
Not enough data
9.2
10
Not enough data
9.7
10
Not enough data
Basics
9.1
11
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
Performance
9.2
11
Not enough data
9.4
11
Not enough data
8.6
11
Not enough data
Additional Functionality
8.9
11
Not enough data
9.2
11
Not enough data
9.1
11
Not enough data
Platform
8.6
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
9.1
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Platform Basics
Not enough data
7.3
37
|
Verified
Not enough data
7.2
37
|
Verified
Platform Data
Not enough data
7.6
39
|
Verified
Not enough data
7.6
38
|
Verified
Not enough data
8.0
40
|
Verified
Not enough data
7.9
40
|
Verified
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
7.4
35
|
Verified
Not enough data
Feature Not Available
Agentic AI - Customer Journey Analytics
Not enough data
Feature Not Available
Not enough data
7.1
14
Not enough data
7.0
14
Not enough data
6.9
13
Monitoring & Listening
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.3
7
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.4
6
Loyalty Experience
Not enough data
8.5
32
Not enough data
8.8
33
Not enough data
8.1
27
Not enough data
8.3
30
Not enough data
7.5
27
Not enough data
Feature Not Available
Loyalty Platform
Not enough data
8.1
27
Not enough data
8.0
29
Not enough data
8.4
29
Not enough data
8.4
26
Not enough data
8.0
28
Agentic AI - Loyalty Management
Not enough data
Feature Not Available
Not enough data
7.2
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Account Mapping
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Partner Discovery
Not enough data
7.0
18
Not enough data
7.2
19
Not enough data
6.8
18
Partner Collaboration
Not enough data
8.6
20
Not enough data
8.3
18
Not enough data
8.5
18
Analytics
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.2
19
Integrations
Not enough data
Feature Not Available
Not enough data
6.7
17
Not enough data
Feature Not Available
Influencer Marketing
Not enough data
7.5
163
|
Verified
Not enough data
Feature Not Available
Not enough data
7.3
160
|
Verified
Not enough data
7.4
155
|
Verified
Not enough data
7.5
161
|
Verified
Not enough data
7.3
149
|
Verified
Not enough data
7.6
159
|
Verified
Not enough data
7.9
151
|
Verified
Not enough data
8.3
168
|
Verified
Not enough data
8.0
160
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
125
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
21
Agentic AI - Influencer Marketing Platforms
Not enough data
6.8
35
Not enough data
Feature Not Available
Not enough data
6.8
36
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
8.0
27
Not enough data
7.9
27
Not enough data
Feature Not Available
Outreach
Not enough data
7.3
25
Not enough data
Feature Not Available
Not enough data
6.7
25
Reporting
Not enough data
7.9
24
Not enough data
7.1
24
Not enough data
7.5
24
Agentic AI - Media and Influencer Targeting
Not enough data
Feature Not Available
Not enough data
7.2
13
Not enough data
6.5
13
Not enough data
6.7
13
Not enough data
6.3
13
User Rights/Roles
Not enough data
7.1
23
Not enough data
7.2
22
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
8.3
110
|
Verified
Not enough data
8.6
120
|
Verified
Not enough data
7.6
111
|
Verified
Not enough data
8.4
115
|
Verified
Not enough data
7.9
86
|
Verified
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.5
119
|
Verified
Not enough data
8.6
123
|
Verified
Not enough data
7.8
102
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
7.9
106
|
Verified
Not enough data
7.0
9
Agentic AI - Marketing Analytics
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Referral Factory and impact.com are categorized as Customer Advocacy and Affiliate Marketing
Unique Categories
Referral Factory is categorized as Sweepstakes and Employee Referral
impact.com is categorized as Influencer Marketing Platforms, Partner Relationship Management (PRM), Partner Ecosystem Platforms, Attribution, Media and Influencer Targeting, Loyalty Management, Tag Management Systems, Customer Journey Analytics, Marketing Analytics, Social Media Analytics, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Referral Factory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
impact.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.6%
Financial Services
6.1%
Computer Software
6.1%
Information Technology and Services
5.5%
Education Management
5.5%
Other
56.4%
Marketing and Advertising
21.8%
Computer Software
6.5%
Retail
5.2%
Financial Services
4.8%
Information Technology and Services
4.5%
Other
57.2%
Most Helpful Reviews
Referral Factory
Most Helpful Favorable Review
Larysa V.
Verified User in Financial Services
I really enjoyed using the HubSpot integration. It is very convenient that I can manage customer referral data and other data in one place. This saves my time.
Most Helpful Critical Review
Vivien B.
Verified User in Information Technology and Services
Long loading times between the steps Too many steps Dashboard is "heavy" there are too many buttons
impact.com
Most Helpful Favorable Review
Verified User in Information Technology and Services
The potential of the platform. I'm able to track my products very closely. Unfortunately this is only possible through the desktop, as both the impact mobile browser and app has been rendered useless for the past 6 month. Having raised the problem multiple...
Most Helpful Critical Review
Martin M.
Verified User in Consumer Electronics
If you think Impact will help you increase your product sales, you are most likely wrong. Yes, there are a few good quality media outlets/influencers listed on Impact, but these will never respond to you or accept your request. Other than that, the...
Larysa V.
Verified User in Financial Services
I really enjoyed using the HubSpot integration. It is very convenient that I can manage customer referral data and other data in one place. This saves my time.
Verified User in Information Technology and Services
The potential of the platform. I'm able to track my products very closely. Unfortunately this is only possible through the desktop, as both the impact mobile browser and app has been rendered useless for the past 6 month. Having raised the problem multiple...
Vivien B.
Verified User in Information Technology and Services
Long loading times between the steps Too many steps Dashboard is "heavy" there are too many buttons
Martin M.
Verified User in Consumer Electronics
If you think Impact will help you increase your product sales, you are most likely wrong. Yes, there are a few good quality media outlets/influencers listed on Impact, but these will never respond to you or accept your request. Other than that, the...
Alternatives
Discussions
What is referral feature?
1 Comment
KS
A referral feature usually refers to the features you look for when choosing your referral software. Here are some tips on what to look for in your referral...Read more
What is a referral tracking system?
1 Comment
Official Response from Referral Factory
A referral tracking system is a collection of tools to track and monitor the ROI of your referral program. You can track things like referrals generated...Read more
What does Referral Factory do?
1 Comment
KS
Plug and play software to build, launch, and manage your referral program. Referral Factory has been voted the #1 software to use for customer referral...Read more
Does SaaSquatch integrate with 3rd-party tools?
2 Comments
ST
SaaSquatch natively integrates with many of the tools you already use so that you can get the most out of your referral and loyalty programs. Whether it’s...Read more
What is impact.com used for?
2 Comments
א
impact.com is intended to be used as a partnership management platformRead more
How many dashboars out there for Impact.com?
2 Comments
SO
You can not use more than one account on impact,it's only one account you need to have to avoid being ban.Read more
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