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Referral Factory Reviews & Product Details

Referral Factory Product Details

Referral Factory is the fastest way to launch your referral program or your affiliate program. With our no-code referral program software, you can: 👉 Build your customer referral program in seconds using our AI-powered referral program generator. 👉 Create a fully branded, high-converting affiliate program in just a few clicks 👉 Access our affiliate network of 100 000+ verified affiliates ready to promote your business, at no extra cost. 👉 Integrate with over 3000 apps, including HubSpot, Salesforce, Stripe, Pipedrive, Intercom, Zoho, Zapier, Make and more. 👉 Use webhooks or our API to build a referral program that integrates with your custom-built solutions so you can use the unique workflows you already have. 👉 Promote your program via no-code widgets, pop-ups, QR codes, and automated email campaigns. 👉 Access to 200+ referral rewards and incentives. Vouchers, digital cash cards, PayPal payouts, or donations. Plus, you can issue your own custom rewards through Zapier, Make or a webhook. 👉 View advanced referral analytics to track the ROI of your referral program in real time. Referral Factory is fully GDPR compliant and is SOC 2 and ISO 27001 compliant giving you Enterprise level security on all plans. You also have the option to host your own data for an additional charge. Our referral software is fast, secure, and easy to use. Plans range from $95 to $1 000+ per month, catering to businesses of all sizes. All plans include 24/7 support to help you build, promote, and integrate your referral program with dedicated support on Pro and Enterprise plans. 🏆 Voted the #1 Referral Software by Influencer Marketing Hub and Growth Marketing Pro 🏆

Product Website

Seller

Referral Factory B.V

Discussions

Referral Factory Community

Languages Supported

Arabic, Danish, German, English, Finnish, French, Hebrew, Hindi, Armenian, Italian, Japanese, Malay, Dutch, Portuguese, Russian, Spanish, Swedish, Thai, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Product Description

Referral Factory is an incredibly easy to use referral marketing solution, geared at helping you get more referred customers. You can 'build your own referral program in under 5 minutes'. With access to over 1000 pre-built referral program templates you can either copy a referral program template, OR build your own referral program from scratch. You don't need to install any tracking scripts on your website - which means that you can launch a referral program without the help of developers. Our referral software comes with a built in 'page builder' so you can build your own pages to capture referrals, and these can look and feel 100% on brand. Once you've built your referral program you'll need to onboard referrers - which you can either do by uploading a database, or by marketing your referral program to your customers. You’ll then be able to track and monitor all the users in your referral program from your client dashboard - with the option to export your data, sync it to google sheets, or collect it in real time from a secure webhook. The reason there are so many ways to interact with your data is because of the flexible reward structure - meaning that you can offer literally anything as rewards to your customers, because you will need to manage the redemption of those rewards. This gives you complete control over how and when you will reward your customers for their referrals.

Overview by

Jessica Paluzzi

Pricing

Pricing provided by Referral Factory.

Starter

$95.00

Per Month

View More Pricing Information

Referral Factory Integrations

(19)

Verified by Referral Factory

Referral Factory Media

Referral Factory Demo - Use AI To Build A Referral Program And Affiliate Programs

Build your referral program in seconds using our AI-powered referral program generator. Create a high-converting campaign with one click. Enter your website URL and let our technology do the rest.

Referral Factory Demo - Advanced (No-Code) Page Builder

Fully customize landing pages and emails for your referral programs and affiliate programs, without having to hire a developer or a designer.

Referral Factory Demo - Integrate With Over 3000 Apps

Referral Factory allows you to fully automate your referral program from end to end - using our native integrations with HubSpot, Salesforce, Pipedrive, Zoho, Intercom, and more. And for more advanced setups, use Zapier, Make, Webhooks, or our API.

Referral Factory Demo - Flexible Rewarding Options

Access 200+ vouchers, digital cash cards, charity donations, discounts, coupons, and more. Issue rewards through Stripe, Paypal, Webhooks, Make, Zapier, or you can issue them yourself if you prefer.

Referral Factory Demo - Access To A Network Of Affiliates

Tap into our network of 100,000+ verified affiliates. Launch your campaign with built-in promoters ready to refer your business.

Referral Factory Demo - Support From Referral Experts

Get access to chat and video support on all Referral Factory plans. Get support from experienced referral marketing experts who can help you bring your campaign to life.

Official Downloads

(4)

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10 Ways To Promote Your Referral Program

[REPORT] Referral Marketing Benchmark Report

Examples Of Referral Program Built Using Referral Factory

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CV

Chris V.

8/6/2025

"Effortless Setup, Excellent Support"

4.5/5

What do you like best about Referral Factory?

I appreciate how easy it is to set up a campaign and the extensive support provided for new users. Their team is willing to guide me through the platform and review my campaigns, offering valuable feedback. I also find the integration with Tremendous for triggering gift card rewards extremely useful. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

I find the user interface for managing emails somewhat confusing. The options for triggering different types of emails are not very clear, which could be improved. Additionally, the ability to customize the pages where referral links direct to is quite limited. It would be beneficial to have more options to change layouts and add different elements. Review collected by and hosted on G2.com.

Response from Jessica Paluzzi of Referral Factory

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Thank you for the kind words, Chris.

We’re so happy to hear that setup and support have been smooth, and that the Tremendous integration is helping!

We are continually seeking ways to enhance our product, so thank you for your feedback on emails and customization. It's really valuable and helps us improve.

We're excited to keep making your referral campaigns a success 🚀

LO

Lisa O.

Customer Experience Manager

Small-Business (50 or fewer emp.)

4/19/2025

"Seamless to Use with Exceptional Support"

5/5

What do you like best about Referral Factory?

Referral Factory is incredibly user-friendly. Setting up campaigns—even temporary ones—is quick and seamless thanks to their step-by-step guidance. Navigating the platform to find users, issue rewards, add or qualify users, and manage campaigns is simple and intuitive.

What truly sets Referral Factory apart for me, though, is their customer support. The chat function is super helpful, and I always get timely responses—either via chat or follow-up emails. Every interaction has been thorough, kind, and warm, which makes me feel genuinely comfortable reaching out whenever I need help. I’ve never had a question go unanswered or a problem they couldn’t solve. Their support team is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

Honestly, I don’t have any complaints. It’s been a great experience all around. Review collected by and hosted on G2.com.

What problems is Referral Factory solving and how is that benefiting you?

Referral Factory has made it easy for us to manage and scale our referral programs without needing custom development or complex tools. Before, running referral campaigns was time-consuming and hard to track, but now we can launch, edit, and monitor everything in one place.

It helps us reward users efficiently and keeps everything organized—from user data to reward issuance—so we don’t miss a beat. The automation and ease of use save our team time, reduce errors, and help us grow through word-of-mouth in a more structured and trackable way. Review collected by and hosted on G2.com.

AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/8/2025

"Excellent Support, Solid Platform with Minor Limitations"

4.5/5

What do you like best about Referral Factory?

Referral Factory integrates very well with HubSpot, which has been a huge plus for our workflow. The platform is reliable, user-friendly, and has helped us manage our referral program efficiently. What truly stands out is their customer service: Responsive, knowledgeable, and always willing to go the extra mile to support us. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

While the core functionality is solid, the platform has some limitations when it comes to customization. It can feel a bit rigid if you need more flexibility or want to tailor the referral journey beyond the standard templates. That said, the support team does their best to help work around those limitations. Review collected by and hosted on G2.com.

Response from Jessica Paluzzi of Referral Factory

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Thanks so much for the thoughtful review. We really appreciate you taking the time to share your experience! 🙏

It’s great to hear that our HubSpot integration and the overall platform have made managing your referral program easier. Plus, your shoutout to our support team will make their day! They really do care about helping our customers.

We hear you on the customization limitations. That kind of feedback is super valuable and helps us understand where we can improve. We’re always working to make the platform more flexible, so we’ll definitely keep this in mind.

JB

Jason B.

Product Marketing Manager

Mid-Market (51-1000 emp.)

6/2/2025

"Referral Factory is a Hit!"

5/5

What do you like best about Referral Factory?

The best thing about Referral Factory is the ease of use and the HubSpot integration. We have far more visibility into our referrals and our sellers do too. It's quick to set up, it's affordable, and we've seen our referrals increase. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

Nothing comes to mind. The process has been easy and straightforward. Review collected by and hosted on G2.com.

Response from Jessica Paluzzi of Referral Factory

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Thanks so much for the fab feedback Jason, you've made our day!

We're so glad we can help you get more referrals 🚀

KS

Kirsty S.

Founder

Small-Business (50 or fewer emp.)

7/26/2022

"Your search for referral software ends here!"

5/5

What do you like best about Referral Factory?

The customisation, my referral program looks just like my brand. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

Nothing its great. I just forgot to setup my reward but luckily i could configure it after. Review collected by and hosted on G2.com.

TC

Tom C.

Product Manager

Small-Business (50 or fewer emp.)

7/17/2025

"Great platform. Greater support team"

4.5/5

What do you like best about Referral Factory?

Easy to set up, fantastic support and integrations are really useful. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

Some of the campaign building pages take a bit of getting used to. Review collected by and hosted on G2.com.

Response from Jessica Paluzzi of Referral Factory

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We're so happy to hear that you're having a great experience with Referral Factory and that our support team has made a great impression. We'll be sure to pass the feedback along to them! It's also great to know that our integrations are adding value to your experience 😀

We appreciate your note about the campaign builder, we’re always looking for ways to improve usability, so we will certainly pass this along to the product team. If you ever have specific questions or need a hand building your pages, our team is always here to help.

Thanks again for being part of the Referral Factory community 🚀

ES

Erick S.

Lawyer

Small-Business (50 or fewer emp.)

3/20/2025

"No code needed - Fast integration with my CRM"

5/5

What do you like best about Referral Factory?

The free demos are incredibly helpful to understand all of the features available Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

The PayPal native integration is not ready yet. It will be released soon, but I am looking forward to have it available as it will be very helpful for our specific company Review collected by and hosted on G2.com.

Response from Jessica Paluzzi of Referral Factory

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Thanks so much for the great review 🙌

We’re really glad the free demos helped you get up to speed, that’s exactly what they’re there for!

Some great news from our side is that our PayPal integration is live, so we'll reach out to you and arrange a demo of how it works 🚀

M

Gaby M.

Customer Success Representative

Small-Business (50 or fewer emp.)

3/20/2025

"The software was easy to use"

5/5

What do you like best about Referral Factory?

The native integrations that come with the platform are what we have been looking for. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

At the moment nothing comes to mind. However, the free trial could last more than two weeks. Review collected by and hosted on G2.com.

SA

Sohana A.

Brand Strategist

Small-Business (50 or fewer emp.)

7/4/2024

"Quick, easy and user-friendly! A must-use tool for all referral programs."

5/5

What do you like best about Referral Factory?

I really liked the ease of use of the Referral Factory dashboard. Setting up a referral program and keeping track of the process was a breeze. It is very helpful to have all the features and user data in one place. Particularly love the option to keep track of referral payouts. From an user pov, liked having the option to share across various social channels. Highly recommend to anyone looking to set up a referral funnel. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

No complaints so far! I am curious to see how the experience of using the dashboard continues to be as I set up multiple referral campaigns. Review collected by and hosted on G2.com.

What problems is Referral Factory solving and how is that benefiting you?

By being a one-stop solution for an entire referral campaign from beginning to end, Referral Factory is a must-have tool for any marketer. Referral Factory takes care of a lot of the tracking and organizing, which otherwise would have led to several inefficient and tedious steps. It's clean, efficient and effective and I don't miss the excel sheets to keep track for referral campaign funnels. Review collected by and hosted on G2.com.

FS

Faiza S.

Digital Strategist

Small-Business (50 or fewer emp.)

6/24/2024

"Leverage your exciting clientele as your new client acquisition strategy"

5/5

What do you like best about Referral Factory?

The defining factor of every business's sucess is its clients, no matter how big and significant a problem a business is solving if it fails to reach the target audience it will not create any value. The best way to increase your target audience is by leveraging the audience you already have, and referral factory is providing every business with the opportunity to run referral campaigns, ease of use and implementation makes referral factory the best option for referral campaigns. Referal factory provides the features of impromtu customer support and options to easily integarte with other marketing softwares. Review collected by and hosted on G2.com.

What do you dislike about Referral Factory?

A detailed demo video on the features of the referral factory will be more helpful. Review collected by and hosted on G2.com.

What problems is Referral Factory solving and how is that benefiting you?

1. The first problem on hand was customer acquisition: Mostly the customer acquisition strategies are costly and time taking and ofter results in a higher cost per customer acquisition.

Referral factory enables us to get a higher number of qualified leads and reducing the cost of acquisition with a lower conversion rate as we use our employees and exciting clients as part of a referal program

2. Most times we have to run awareness campaigns for a better brand visibility,expecially for SMEs there is a budget constraint for awareness campaigns.

Referral factory provides a cost effective option for small and medium size enterprises, as we can run campaigns as a part of our referral programs and gain traction as well as loyalty from exciting clients and employees.

3. When using other referral solutions the reward system is difficult to manage.

Tailored reward system of referral factory and ease of integration enables business to easily manage reward campaigns

4. Excellent customer support safes you from the hassle of unknown, we can get out queries solved easily. Review collected by and hosted on G2.com.