J'ai essayé de programmer des e-mails sur Groove, mais je ne comprends pas où ils vont. Comme Gmail a un onglet séparé pour les e-mails programmés, Groove a-t-il une configuration similaire ?
So currently when you set up cadences it moves you onto the next steps based on days. If we could setup cadences based on task completion and time and then it would show the next one that would be a game-changer?
We'd like to use the Chorus transcription to check boxes, edit or add to notes fields, etc. based on what was said in a conversation. Something like "Check box if CDP or Customer Data Platform is mentioned", or "Add Company Y to Competitors field if mentioned".
It would help with integrity and... Lire la suite
En utilisant la prospection quotidiennement, cela peut devenir fatigant lorsque je dois composer et disposer manuellement. Existe-t-il un composeur automatique qui peut être utilisé à l'échelle mondiale pour s'intégrer à la prospection ?
When you open the 360 view you see 7 day calendar that shows the tasks you are due to perform. This chart shows weekdays and weekends, but the weekend view is useless and should be removed. Also, while the view of days with tasks is useful, it is not possible to set it to a month-long view, only... Lire la suite
Je l'ai utilisé avec plusieurs applications de réunion virtuelle (Chime, Webex, Zoom, etc.). Ce serait mon outil de rêve si je pouvais l'utiliser pour enregistrer des appels téléphoniques réguliers, avec une application d'appel sur ordinateur.
As I mentioned before, there was a situation where a message was erased after viewing it and I could not find a way to communicate with the organizer of the message. I know there's a way for us to contact Mindtickle, but I don't believe it was an issue Mindtickle could've resolved.
While I know for a fact that my organization is using Chorus constructively and ethically, I'm wondering how other people explain what Chorus is / why you use it when people ask about it.
Do you frame it as a coaching tool? A tool for honoring commitments?
It would also be interesting to hear... Lire la suite
Salut tout le monde,
Nous utilisons Natterbox en interne et nous espérons comprendre pourquoi parfois les appels qui ne sont pas connectés à des files d'attente spécifiques ne sont pas mis à jour avec le type = Non connecté.
Veuillez me faire savoir si je peux développer davantage sur le... Lire la suite
When call is answered we miss to record 3 sec in the beginning of the call - when we listen to recording we do not hear them - please assist on this at that would be much helpful as we greet customers in those starting sec and we miss them
Algunos cursos que he tomado, no esta disponible el material disponible para bajar, es importante para poder tener la información y seguir estudiandola
Everything works well but in terms of the value of calls, it doesnt show the actual calls made real-time and sometimes it's also not sync with the true value.
I have to use other tools to get the validated data. I thought that if it syncs to all other tools that we used - it'll be more effective.
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