MineralTree Reviews & Product Details

MineralTree successfully covers all the workflow through invoice processing and payment

The software work in hand with multiple accounting systems and ERP, helping us in invoice approvals

We monitor and evaluate all the payments made in our company and this gives the firm’s stakeholders a clear financial view

MineralTree is a stronger approach in managing fraud, ensuring that we significantly reduce risks and this is through two factor authentication, OTP, among others

The program is global in its performance, supporting global currencies and international markets Review collected by and hosted on G2.com.

MineralTree never suits small businesses, more so those that have minimal markets

Some workflows that needs occasional coding brings some challenges to cover them Review collected by and hosted on G2.com.

MineralTree is helpful in covering all the accounts payable and ensuring that they are cleared after approval

The program solidly supports other accounting systems and it ensures all ERP platforms are interconnected

MineralTree improves on efficiency, where it reduces the invoice processing time and all approvals are made on time

The flexibility of payment makes it easy to control fraud and risky payments Review collected by and hosted on G2.com.

MineralTree is a premium version of payment service, snd its value for money is not fully realized

The program has syncing issues, which may affect the back up of our payment information Review collected by and hosted on G2.com.

They added allocation templates which are decent. Review collected by and hosted on G2.com.

While they continue to make changes, I don't feel they listen to their customers about what improvements we want. I have been using this product for 8 years, and I still have the same requests I did when we moved onto MT. 1) They still can't handle credits within MT; 2) They don't have valuable reporting, nor a way to create your own reports; 3) They cannot read ship to addresses to distinguish vendors between locations; 4) They updated the main invoice page and now you have to do more clicks to see everything you need to because they added tabs; and 5) They have not tightened up the invoice coding area. They use too much real estate for coding making it harder to enter. Review collected by and hosted on G2.com.

The invoice and payment process is a breeze with MineralTree. Review collected by and hosted on G2.com.

The only downfall I have is that I can't apply credits within MineralTree. Review collected by and hosted on G2.com.

It is a very good invoicing software affordable for mid-size companies Review collected by and hosted on G2.com.

Please reach out to bigger companies to increase the revenue Review collected by and hosted on G2.com.

The ease of paying invoices and how fast the payment is processed for our vendors. Review collected by and hosted on G2.com.

Once invoices are paid and approved, there is not a status or retract option. Review collected by and hosted on G2.com.

MineralTree has really helped us process our payables more efficiently by automating coding, approval routing, and mobile payment approval. The implementation was easy and we were able to start using the software quickly. Its seemless integration with NetSuite has resulted in a significant reduction of paper usage in our office. The customer support team has been able to help us quickly with any issues, which are few and far between. Review collected by and hosted on G2.com.

We implemented back in 2018 and at that time the PO matching functionality would not have been effective for us. The primary reason we implemented AP automation was to simplify the approval of invoices and payments. Since PO's are being issued and approved in NetSuite, invoices associated with PO's do not need to be approved, so this has helped us lower the cost of the software by not entering those invoices in MineralTree. Review collected by and hosted on G2.com.

To put it simply, it works! We had been through multiple iterations of AP software and workflows This was the first one that did what we needed and did it EFFICIENTLY. Huge timesaver and great piece of mind. It integrates very well with QBO and was easy to setup and use. The support has been great and we now use it all the time to send out quick payments without a bunch of hassle. Review collected by and hosted on G2.com.

Looking forward to their updates with document capture. Review collected by and hosted on G2.com.

Mineral Tree is excellent at automating payable - auto populate invoicing, coding and invoice approvals surely elevated the company standards, approvers can view the invoice status (paid or unpaid) without asking the AP team, payment selection and approvals are seem less, check and ACH payments are seemless and easy, great reporting. The implementation team is the best I have seen - knowledgable and responsive! Super happy with Mineral Tree and the whole organization is happy as well. Review collected by and hosted on G2.com.

International direct debit payments needs to be faster. Alternatively these can be next day directly with the bank so not a major issue. Review collected by and hosted on G2.com.

MineralTree is our third third-party payment provider and their integation with NetSuite is by far the best integration we've experienced. The vendor and payment integration is seamless and it was up and running immediately upon activation.

I love that we have a dedicated customer success manager that we can contact directly anytime rather than needing to always go through support. With other providers, when issues arose, we always had to open a support ticket and then it wasn't a given that we would hear back. With MineralTree, our customer success manager always responds timely.

Implementation was an absolute breeze. We were up and running within days and within the first week, MineralTree had almost all of our vendors enrolled in the virtual card program that were prevously enrolled with our old provider as well as some new ones and continue to enroll new vendors weekly.

Finally, I love the balance between MineralTree's interaction with our vendors and our ability to support vendors. With other providers, any vendor changes need to go through the provider's portal and it may take days for changes to go through. The reality is that the vendor relationship is with us; not the third party payment provider so we need to have some control over that relationship. MineralTree provides that perfect balance. Review collected by and hosted on G2.com.

My only complaint is that MineralTree is a little more expensive than the other services out there; however I do believe that you get what you pay for and we get way better service and a way better platform with MineralTree over the other providers we tried in the past. The slightly higher cost is worth the efficiencies and ease of use we have experienced with MineralTree. Review collected by and hosted on G2.com.