BILL AP/AR Reviews & Product Details

BILL AP/AR Product Details

BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions.

Product Website

Seller

BILL (previously Bill.com)

Discussions

BILL AP/AR Community

Product Description

BILL (previously Bill.com) is a leader in financial automation software for small and midsize businesses. BILL solutions empower businesses to automate their finances, providing them greater efficiency, visibility and control over their financial operations.

Overview by

Matt Robinson

Pricing

Pricing provided by BILL AP/AR.

ESSENTIALS

$45.00

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BILL AP/AR Media

BILL's central dashboard makes it easy to see your upcoming bills, invoices, and ingoing and outgoing payments.

BILL AP/AR Demo - BILL's Automatic Invoice Capture

BILL automatically pulls in bills via your email and gets the process started for you. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.

Use BILL's mobile app to review invoices, add comments, and approve from anywhere.

Meet BILL

Official Downloads

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G2 reviews are authentic and verified.

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RF

Ryan F.

Controller

Small-Business (50 or fewer emp.)

8/19/2025

"Bill.com is Amazing for our Non-Profit"

5/5

What do you like best about BILL AP/AR?

The automated invoice capture is incredibly accurate and saves us so much time. I love how easy the approval workflow is to manage, and the audit trails make compliance a breeze.

The ability to choose between check and electronic payments gives us flexibility with our vendors, and the payment tracking and notifications keep everything transparent. Plus, the vendor reporting and trend analysis help us stay on top of our spending.

Highly recommend for any nonprofit looking to streamline AP/AR! Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The reporting is solid but not always flexible enough for more complex, nonprofit-specific reporting needs (e.g., fund accounting or grant-specific reports). Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

The automated invoice capture is incredibly accurate and saves us so much time. I love how easy the approval workflow is to manage, and the audit trails make compliance a breeze.

The ability to choose between check and electronic payments gives us flexibility with our vendors, and the payment tracking and notifications keep everything transparent. Plus, the vendor reporting and trend analysis help us stay on top of our spending. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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We want to thank you for your exemplary review of BILL Ryan! We are excited to hear that our invoice capture has been accurate, saving you a lot of time. The approval workflow is easy to manage, and the audit trails make compliance simple. Additionally, having the option to choose between check and electronic payments has given you flexibility with your vendors, along with the payment tracking and notifications, keeping everything transparent. The vendor reporting and trend analysis have helped you stay on top of your spending. We're sorry if our reporting not being flexible enough for complex, nonprofit-specific reporting has caused any frustration. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software.

DK

Diane K.

Staff Accountant

Mid-Market (51-1000 emp.)

8/13/2025

"BILL has been a huge asset to our AP dept!"

5/5

What do you like best about BILL AP/AR?

The direct sync it has with our accounting software, Sage Intacct, has made everything seamless. The approval function has both our team and auditors very happy. It's a very user friendly software to use and has reduced the amount of time I'm working in AP. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The only thing I would want to improve is how our vendors receive the information about their payment. The vendors that don't want to sign up with BILL are a bit confused on the process, but it may be user error. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

It has a time stamped approval on all invoices which is super helpful for our auditors - also you can customize the approval workflow so one person can view all of their department invoices, but not need to approve the invoice. The department leaders really enjoy the transparency of not only seeing the invoice, but the coding as well. The software has also saved me time by duplicating the GL information for recurring invocies. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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We want to express our thanks, Diane, for your wonderful review of our software. We are so excited that being able to sync with Intacct has made everything seamless, that the approval process has made everyone happy, and it has been user-friendly. We appreciate your letting us know about wanting to change how your vendors receive information about their payment. Customer feedback is valuable to us as we like to hear about what works well for our customers and what needs to be improved.

KN

Khang N.

Senior Accountant

Mid-Market (51-1000 emp.)

8/12/2025

"Easy to pay bills and review information."

4/5

What do you like best about BILL AP/AR?

What is most helpful is the automation of workflows for invoice entry, approval, payment scheduling & reminders.

Bill also has integration with our software (formerly QuickBooks, now NetSuite). Their customer support is fast & helpful as well. Bill is quick & easy to set up new vendors/customers as well. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

It is sometimes difficult to connect with existing customers/vendors. Sometimes there are duplicates, old accounts, similar names as well as Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Bill AP/AR solves manual process, saving us hours of time by automating it. It provides visibility with all our AP data even if we switch ERP systems so we do not lose out on any historical data. For example, from 2018-2023, our company was using QuickBooks Online with the Bill integration. From 2023-Present, we switched over to NetSuite and currently still use Bill integration to collect all our AP information. We are able to provide proof of payments and show the payment statuses to vendors on request quickly as well. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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We appreciate your valuable feedback on BILL Khang! We are glad that you like the helpfulness of automated workflows for invoice entry, payment scheduling, and reminders. It has integrated with NetSuite, customer support has been quick and helpful, and our software was quick and easy to set up new vendors/customers. Our apologies for any difficulties you have had connecting with existing customers/vendors through the network, and sometimes having duplicates, old accounts, and similar names, too. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software.

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Matt S.

IT Manager

Mid-Market (51-1000 emp.)

8/12/2025

"Easy to use platform for managing expenses!"

4.5/5

What do you like best about BILL AP/AR?

I really like how easy BILL makes it to keep our IT expenses organized. We’ve been using it for a couple of years now, and it’s been a huge help for tracking purchases, managing card charges, and keeping everything in one place. The interface is straightforward, approvals are simple to set up, and I can quickly see the status of any payment or invoice without digging through emails or spreadsheets. It’s also great for keeping a clean history of our spend so reporting is painless. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Overall it’s been solid, but I do wish the search and filtering were a bit more powerful—sometimes finding older transactions takes longer than it should. A few workflows feel like they could use fewer clicks, especially when you’re processing a batch of items. And while the integrations work fine, a little more flexibility in customizing reports and dashboards would make it even better for IT expense tracking. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Before BILL, tracking IT expenses, card charges, and vendor payments felt messy and scattered—some things lived in spreadsheets, others in email threads, and reconciling it all was a time sink. Now everything is centralized, approvals are streamlined, and payments go out on schedule without manual follow-up. It’s cut down on errors, made audits and budget tracking way easier, and saved me a ton of time that I can now put toward actual IT work instead of chasing down invoices. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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Matt, we want to express our heartfelt thanks for your phenomenal review of BILL! We love that our software assists with keeping your IT expenses organized, allowing you to track purchases, manage card charges, and keep everything in one place. Our interface has been straightforward, approvals have been simple to set up, payment/invoice status is readily available, and it has been great for logging a clean history of your spend so that reporting has become painless. We appreciate your suggestions for the search/filter being a bit more powerful, some workflows need fewer clicks, and you would like a little more flexibility in customizing reports and dashboards. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions.

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Nick H.

VP Finanace

Mid-Market (51-1000 emp.)

5/19/2023

"Bill has made AP easier for over 12 years across three companies!"

5/5

What do you like best about BILL AP/AR?

The approval flow is second to none. Working in a larger company, we've been able to implement Bill approval process across multiple departments and multiple approvers based on several factors. Other AP services cannot match these levels of approval flow. The integration into different ERP systems is seamless and makes teaching new AP clerks or sharing access a breeze. Always happy with Bill's support (which is infrequent). We use Bill five days a week, every week. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

We've been pleased with Bill for years now, and the one place they're losing ground may be on the cost of payments -- while still cost effective, this is one area to review on Bill's side. Other payment companies are lurking to be the low-cost provider and some even offer it free with other services. Review collected by and hosted on G2.com.

Response from Rommel Bagaporo of BILL AP/AR

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We appreciate you sharing your time to provide this positive feedback. Thank you so much, Nick!

SB

Stacie B.

Senior Manager, Accountig

Mid-Market (51-1000 emp.)

2/27/2023

"Ease for bill pay, but not great for review"

4/5

What do you like best about BILL AP/AR?

The tool is a great way to view all invoices and send payments when desired. The ease of paying bills is the best feature of the device. I also appreciate that if their is a delay in payment, the system sends out alerts. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

You have to have a license to use bill.com, where all our bills are stored. Therefore, you must go into Bill.com to review during an audit. The same issue arises at month's end; you have to look in two different systems to review the final numbers and confirm everything was entered correctly.

We also get payments from customers using Bill. It is not user friendly to collect or connect. Every time I go to connect it logs me into the AP system and I am unable to connect. I have reached out to the customer team with no help. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Currently, Bill.com supports our AP automation. The system houses all our vendor invoices, payments, and approvals. Since our current ERP system would not do all of these features efficiently, it was best to use a third-party tool. This allowed for ease of bill input and approves. Our past approval system was a nightmare; we used DocuSign to confirm all approvals. Review collected by and hosted on G2.com.

Response from Rommel Bagaporo of BILL AP/AR

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Thank you for your review, Stacie. We're glad to hear that you're enjoying our app and we’ll be sure to get your feedback up to our product team!

PP

PJ P.

Controller

Small-Business (50 or fewer emp.)

8/11/2025

"PJ Palmer Review"

3.5/5

What do you like best about BILL AP/AR?

The automation of invoice processing, payment scheduling, and approvals means I don’t have to chase down paper documents or manually track due dates anymore. I especially appreciate how easy it is to set up vendors, send payments electronically, and get a clear audit trail for every transaction. The interface is intuitive, and the search/filter options make finding past bills or payments incredibly quick. I also love that it integrates well with my accounting software, so my records stay accurate and up-to-date without extra data entry. Overall, it takes the stress out of managing payables and receivables so I can focus on more important tasks. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

here’s very little I dislike about BILL, but if I had to pick something, it would be that the mobile app experience isn’t quite as robust as the desktop version—some features require me to log in from a computer to complete. Occasionally, payments can take an extra day or two to process depending on the method, which can be a bit inconvenient if timing is tight. That said, these are small trade-offs compared to the overall efficiency, transparency, and convenience the platform provides. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

BILL AP/AR has eliminated the manual, time-consuming processes we used to deal with for paying bills and collecting payments. Before, we were juggling paper invoices, physical checks, and scattered email approvals, which slowed everything down and left room for errors. Now, everything is centralized—vendor invoices are uploaded, routed for approval, and scheduled for payment all in one place. On the AR side, it makes it easy to send professional invoices and receive payments electronically, which improves cash flow and reduces delays. The built-in audit trail and reporting features give us full visibility, which is a huge help for compliance and month-end reconciliation. Overall, BILL saves us time, reduces errors, and lets us manage payables and receivables from anywhere, which has been especially valuable with a hybrid/remote team. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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We want to express our thanks for your beneficial insight into our software. We are grateful to hear that you like our automation for invoice processing, payment scheduling, and approvals, which eliminates the need to search for paper documents or manually track due dates. Additionally, you found it easy to set your vendors up, send their payments electronically, and have a clear audit trail for every transaction. Our interface has been intuitive, our search/filter option has made it easy to find past bills or payments, and our software has integrated with your accounting software, helping keep your records accurate and up-to-date. We're sorry that you have found that our mobile app has not matched up to our desktop version, as you have had to log into your PC to complete some features. Also, payments have taken an extra day or two to process, depending on the payment method selected. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software.

HH

Hector H.

Operations Manager

Small-Business (50 or fewer emp.)

8/11/2025

"Operations Manager"

4.5/5

What do you like best about BILL AP/AR?

BILL AP/AR offers a great balance of ease of use and powerful functionality. The platform is intuitive, making daily tasks quick to complete, and its straightforward implementation process meant we were up and running with minimal disruption. Customer support is responsive and knowledgeable, which has been helpful for occasional questions. We use it frequently to manage a large volume of transactions, and the wide range of features—like automated payment scheduling, approval workflows, and audit trails—make it a comprehensive tool. Its seamless integration with our accounting software streamlines reconciliation and reporting, saving us both time and effort. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

While BILL AP/AR is generally easy to use and integrates well with our accounting tools, the interface can feel cluttered when working with a high volume of data, requiring extra steps to navigate. Implementation was smooth, but some features could be more customizable to fit unique workflows. Although customer support is helpful, certain requests can take longer to resolve. We use the platform frequently, but the number of features can sometimes feel overwhelming without clear in-app guidance. Additionally, a faster payment processing time and more flexible integration options would make the experience even stronger Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

BILL AP/AR has simplified our accounts payable and receivable processes by consolidating everything into one platform, eliminating the need for manual data entry and reducing payment errors. Its ease of use allows our team to process bills, send invoices, and approve payments quickly, while the ease of implementation meant we could start benefiting almost immediately. Frequent use of the platform, combined with its broad range of features—such as automated payment scheduling, integrated approval workflows, and detailed audit trails—has improved our accuracy, compliance, and visibility over cash flow. Seamless integration with our accounting software saves hours of reconciliation work each month, and responsive customer support ensures any issues are addressed promptly. Overall, it has streamlined our workflows, improved vendor relationships, and given us better control over our financial operations. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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Hector, we want to express our gratitude for your enlightening perspective on BILL! We are delighted that our platform has been intuitive, making your daily tasks quick to finish, and the straightforward implementation has gotten you up and running with little interruption. Also, support has been responsive and knowledgeable when you have needed their help, and our wide range of features has made it a comprehensive tool for you. The seamless integration with your accounting software streamlines reconciliation and reporting, saving you time and effort. We apologize that you have found our interface clunky when dealing with a large volume of data, and that some of the features of implementation could be more customizable to fit quirky workflows. Additionally, sometimes it can take longer to resolve certain concerns. We appreciate your suggestions for clearer in-app guidance, faster payment processing times, and more flexible integration options. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software.

LB

Laura B.

Region Controller and Financial Director

Mid-Market (51-1000 emp.)

8/11/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Review for Bill – Seamless, Smart, and Simple"

5/5

What do you like best about BILL AP/AR?

Working with Bill has been a game-changer for our team. From the moment we began implementation, the process was smooth and intuitive. The platform is incredibly user-friendly, making it easy for both technical and non-technical users to get up and running quickly without extensive training.

Integration with our existing systems was seamless. Bill connected effortlessly with our accounting software and other tools, streamlining workflows and reducing manual tasks. The flexibility of the platform allowed us to tailor it to our specific needs, and the support team was responsive and knowledgeable throughout the setup.

Implementation was fast and efficient. Clear documentation and guided onboarding made the transition painless, and we saw immediate improvements in efficiency and accuracy. Bill has truly simplified our operations and empowered our team to focus on what matters most.

Highly recommended for any organization looking for a reliable, easy-to-use solution that integrates well and delivers results from day one. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Support Response Times: While the support team is knowledgeable, response times can vary depending on the complexity of the issue or time of day. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Manual Invoice Processing

Eliminates time-consuming data entry and paper-based workflows.

Automates invoice capture, approval routing, and payment scheduling.

Lack of Visibility into Spend

Provides real-time tracking of expenses and vendor payments.

Centralizes financial data for better decision-making and forecasting.

Disorganized Purchase Order Management

Streamlines PO creation, approval, and matching with invoices.

Ensures compliance with internal controls and budget limits.

Reduces errors and duplicate payments by linking POs directly to bills. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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Thank you for your phenomenal review of BILL, Laura! We are thrilled that our software has been a game-changer for your team, with the implementation process being smooth and intuitive. Additionally, integration with your accounting software was seamless, allowing you to tailor it to your specific needs, and our support team was responsive and knowledgeable throughout. The software has simplified your operations and empowered your team to focus on what matters most. We apologize for any delays you have experienced when reaching out to our support team. We appreciate your recommendation and please continue providing feedback, as we are always working hard to improve our software.

CM

Casey M.

VP HR, Finance and Administration

Small-Business (50 or fewer emp.)

8/11/2025

"Seamless AP/AR Management with QuickBooks Sync"

3.5/5

What do you like best about BILL AP/AR?

Bill.com makes accounts payable and receivable management incredibly efficient. I especially love the convenience of syncing directly with QuickBooks—no duplicate data entry, no manual uploads, and everything stays in perfect alignment. The vendor setup process is also a breeze: I can send an email invite for e-payments, and vendors can quickly onboard themselves without the back-and-forth. Payments go out fast, and tracking them is simple. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

When I was sent a link by a client to sync for payment, the system somehow created a duplicate company profile for me. Unfortunately, there’s no way to delete or merge the duplicate, which clutters my account and can cause confusion. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

BILL AP/AR solves the problem of manual, time-consuming payment processing and bookkeeping. By automating invoice approvals, syncing with QuickBooks, and enabling secure e-payments, it eliminates duplicate data entry, reduces errors, and speeds up both payments and collections. The ability to send vendors an invite to set up e-payments saves back-and-forth emails and makes onboarding painless. Overall, it’s streamlined my workflow, improved cash flow visibility, and freed up time to focus on higher-value work instead of chasing invoices. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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We wanted to say thank you for your informative review of BILL Casey! We are excited to hear that our software has made AP/AR management incredibly efficient and that it conveniently syncs with QuickBooks. Also, vendor setup was simple, with the ability to send an invite for receiving epayments, and vendors can quickly onboard themselves, allowing payments to go out fast, and the ability to track them is easy. Our apologies for the trouble you had with a duplicate account being created when a client sent you a link to sync for receiving payments. You are able to cancel the duplicate account. We have included a link below that walks you through the options, including a link to our cancellation form if needed. If you are still having difficulty, please email us at feedback@hq.bill.com, and we can assist you with your concern. Thank you again for your feedback!

See how BILL AP/AR improved