NinjaOne Features
Filter for Features
Operating System (3)
- Multi-Systems Support 
- Supports differing operating systems and mobile devices 433 reviewers of NinjaOne have provided feedback on this feature. 
- Apple Support 
- Based on 425 NinjaOne reviews. Supports Apple devices 
- Android Support 
- As reported in 413 NinjaOne reviews. Support Android devices 
Management (29)
- Applicatons Management 
- As reported in 417 NinjaOne reviews. Centrally manages, configures, and oversees applications on employees' mobile devices 
- Applications Consolidation 
- Separates work apps and data from personal apps and data This feature was mentioned in 401 NinjaOne reviews. 
- Whitelist 
- Based on 396 NinjaOne reviews. Implements whitelist policy to easily and securely deploy recommended or required applications 
- Blacklist 
- Based on 398 NinjaOne reviews. Implements blacklist policy to block unwanted or suspicious applications 
- Usage Information 
- Offers visibility into employee mobile device activity This feature was mentioned in 399 NinjaOne reviews. 
- Disaster Recovery 
- Delegate backup settings to facilitate specific recovery in the result of a disaster. This feature was mentioned in 274 NinjaOne reviews. 
- Storage Capacity 
- Based on 277 NinjaOne reviews. The ability to store large amounts of data or scale capacity to fit storage needs. 
- Remote Backup 
- Provides remote access dashboards designed to manage and store data from familiar applications. 290 reviewers of NinjaOne have provided feedback on this feature. 
- Activity Monitoring 
- Actively monitor status of work stations either on-premise or remote. 288 reviewers of NinjaOne have provided feedback on this feature. 
- File Sharing 
- As reported in 312 NinjaOne reviews. Gives users the abilitity to access or send backup files stored online. 
- Security Standards 
- As reported in 314 NinjaOne reviews. The ability to set standards for asset and risk management. 
- Encrypted Storage 
- Provides some level of encryption of data in transit and sensitive data while it lives online. 315 reviewers of NinjaOne have provided feedback on this feature. 
- Device Enrollment 
- Registers employee-owned or company-distributed devices for IT access. This feature was mentioned in 372 NinjaOne reviews. 
- Device Configuration 
- Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc. This feature was mentioned in 368 NinjaOne reviews. 
- Device Compliance 
- As reported in 360 NinjaOne reviews. Ensures that employee devices are compliant with business regulations and requirements. 
- Usage Information 
- As reported in 364 NinjaOne reviews. Offers visibility into employee device activity. 
- Data Separation 
- Based on 340 NinjaOne reviews. Separates personal data on devices from business-specific data. 
- Reporting 
- As reported in 570 NinjaOne reviews. Provides graphics, dashboards, and general reporting around IT service, assets, and incidents. 
- Administration Console 
- Provides administrative tools for routine maintenance, upkeep, and tracking. This feature was mentioned in 573 NinjaOne reviews. 
- Access Management 
- Based on 551 NinjaOne reviews. Gives administrators control over user privileges and accessibility for IT assets. 
- Asset Management 
- Gives administrators control over hardware and software resource allocation and tracking. This feature was mentioned in 552 NinjaOne reviews. 
- Policy Dictation 
- Controls policies and configurations across business applications and hardware. 533 reviewers of NinjaOne have provided feedback on this feature. 
- Performance Baseline 
- Based on 552 NinjaOne reviews. Sets a standard performance baseline by which to compare live network activity. 
- Data Visualization 
- Charts or graphs live and historical network performance for quick status checking and analysis. This feature was mentioned in 562 NinjaOne reviews. 
- Path Analysis 
- Gives insights into which specific network paths are performing suboptimally. This feature was mentioned in 519 NinjaOne reviews. 
- Central Dashboard 
- Provide immediate insights, information, and updates on IT assets from a central dashboard. This feature was mentioned in 1035 NinjaOne reviews. 
- Asset Policy Management 
- Based on 984 NinjaOne reviews. Design and implement custom or pre-built policies for asset management, onboarding, and maintenance. 
- Risk Management 
- Implement risk management policies, and push policy updates to various assets across a business network. 949 reviewers of NinjaOne have provided feedback on this feature. 
- Integrations 
- Integrate with other software solutions, such as spend management and software asset management. 977 reviewers of NinjaOne have provided feedback on this feature. 
Security (12)
- Remote Wipe 
- Based on 404 NinjaOne reviews. Enable the remote locking down and encryption of employee mobile devices 
- Security 
- Protects employee, company, and data from potential vulnerabilities or malware 403 reviewers of NinjaOne have provided feedback on this feature. 
- Endpoint Protection 
- Allows the IT team to oversee all possible endpoints in a single source of reference. 660 reviewers of NinjaOne have provided feedback on this feature. 
- Patch Management 
- Based on 669 NinjaOne reviews. Automates the updating of security measures on enterprise devices. 
- Disaster Recovery 
- Based on 622 NinjaOne reviews. Provides cloud backup or disaster recovery solution to protect enterprise data and applications. 
- Service Management 
- Utilizes data to proactively identify and prioritize IT issues. 646 reviewers of NinjaOne have provided feedback on this feature. 
- Workflow Management 
- Creates new or streamlines existing workflows to better handle IT support tickets and service. This feature was mentioned in 625 NinjaOne reviews. 
- Reporting and Alerts 
- Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more. 383 reviewers of NinjaOne have provided feedback on this feature. 
- Endpoint Protection 
- Protects employee, company, and data from potential vulnerabilities or malware. 356 reviewers of NinjaOne have provided feedback on this feature. 
- Remote Wiping 
- Remotely clears all data from compromised devices. 348 reviewers of NinjaOne have provided feedback on this feature. 
- Data Encryption 
- Implements encryption standards to secure data both in transit and at rest. This feature was mentioned in 1236 NinjaOne reviews. 
- Compliance 
- Provides compliance to multiple industry standards like HIPAA and GDPR. This feature was mentioned in 1267 NinjaOne reviews. 
Platform - Mobile Device Management (MDM) (1)
- Regulation Compliant 
- As reported in 391 NinjaOne reviews. Ensures that employees mobile devices are compliant with business regulations and requirements 
Analysis (1)
- Threat Detection 
- As reported in 658 NinjaOne reviews. Collects and curates data insight about the performance and health of a company's system. 
Platform (5)
- Unified Communications Platform 
- As reported in 644 NinjaOne reviews. Facilitates communication between users and administrators. 
- Remote Access 
- Allows end users to remotely access to company's IT database. 663 reviewers of NinjaOne have provided feedback on this feature. 
- ITIL Policy Compliance 
- Based on 631 NinjaOne reviews. Helps organizations establish, implement, and adhere to ITIL regulation. 
- Asset Tracking 
- Based on 659 NinjaOne reviews. Tracks IT assets and financial data. 
- IT Knowledge Management 
- Based on 643 NinjaOne reviews. Integrates all IT service support functions for consistency and accuracy. 
Administration (9)
- Change Management 
- Tools to track and implement required IT changes in a system. This feature was mentioned in 600 NinjaOne reviews. 
- Asset Management 
- Tools to organize and manage all IT assets within an organization. This feature was mentioned in 617 NinjaOne reviews. 
- Reports & Analytics 
- Based on 620 NinjaOne reviews. A means to view and analyze a large amount of data in order to gain business insights. 
- Screen Sharing 
- Provides screen sharing options to allow access to view or control real-time activities. This feature was mentioned in 1436 NinjaOne reviews. 
- File Sharing 
- As reported in 1399 NinjaOne reviews. Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. 
- Session Recording 
- Provides the ability to record remote access and support sessions. 1309 reviewers of NinjaOne have provided feedback on this feature. 
- Unattended Remote Access 
- Based on 1435 NinjaOne reviews. Provides remote access to computers at any time, without an end-user present. 
- Multi - Session Handling 
- Based on 1365 NinjaOne reviews. Provides multiple technician support simultaneously. 
- Multi-Monitor Support 
- Allows users to switch between multiple end users’ monitors with a single click. This feature was mentioned in 1398 NinjaOne reviews. 
Service Desk (3)
- Help Desk 
- A place for users to submit tickets when they require IT help. 613 reviewers of NinjaOne have provided feedback on this feature. 
- Incident Reports 
- Based on 604 NinjaOne reviews. Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur. 
- Process Workflow 
- The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met. 581 reviewers of NinjaOne have provided feedback on this feature. 
Compatibility  (7)
- File Server Backup 
- The ability to store information from filesystems. This feature was mentioned in 295 NinjaOne reviews. 
- Database Server Backup 
- As reported in 271 NinjaOne reviews. The ability to backup data from relational and NoSQL databases. 
- Virtual Machines 
- Support for secure virtualized tape or disk storage. 273 reviewers of NinjaOne have provided feedback on this feature. 
- Repository Models 
- As reported in 263 NinjaOne reviews. Support for various backup storage and operational processes. Examples include system imaging, incremental backup, or differential backup. 
- Disk Backup 
- As reported in 331 NinjaOne reviews. Allows users to store up full disk image-level backups. 
- Local Backup 
- The ability to store information locally on a hard drive or similar device. 321 reviewers of NinjaOne have provided feedback on this feature. 
- Storage Formats 
- As reported in 312 NinjaOne reviews. The ability to store multiple types of file formats or convert files to proper format. 
Compliance (2)
- Security Standards 
- The ability to set standards for asset and risk management. This feature was mentioned in 268 NinjaOne reviews. 
- Cloud Data Protection 
- Provides high quality and wide scope of in-cloud and offline data security capabilities. This feature was mentioned in 262 NinjaOne reviews. 
Functionality (11)
- Storage Capacity 
- The ability to store large amounts of data or scale capacity to fit storage needs. This feature was mentioned in 321 NinjaOne reviews. 
- Remote Backup 
- As reported in 335 NinjaOne reviews. Provides remote access dashboards designed to manage and store data from familiar applications. 
- Versioning 
- As reported in 325 NinjaOne reviews. Keeps track of incrementally changing versions of the same content, data, and files. 
- Ticketing System 
- Provides a service desk for users to submit tickets for IT-related issues. 555 reviewers of NinjaOne have provided feedback on this feature. 
- Performance Logging 
- Tracks action-by-action asset performance with machine- or human-readable logs. 563 reviewers of NinjaOne have provided feedback on this feature. 
- Alerting 
- Creates alerts when tracked assets encounter errors or performance issues. 581 reviewers of NinjaOne have provided feedback on this feature. 
- Automation 
- Automates repetitive tasks associated with IT service operations and maintenance. This feature was mentioned in 580 NinjaOne reviews. 
- Performance Monitoring 
- Continuously monitors network performance across the entire span of a network. 632 reviewers of NinjaOne have provided feedback on this feature. 
- Alerting 
- Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures. This feature was mentioned in 649 NinjaOne reviews. 
- Improvement Suggestions 
- Based on 594 NinjaOne reviews. Suggests potential remedies or improvements to slowdowns, errors, or failures. 
- Multi-Network Capability 
- Provides monitoring capabilities for multiple networks at once. 589 reviewers of NinjaOne have provided feedback on this feature. 
Inventory Management - Remote Monitoring & Management (RMM) (3)
- Device Management 
- Based on 1832 NinjaOne reviews and verified by the G2 Product R&D team. Unifies endpoint management of employee devices 
- Asset Management 
- Maintains detailed records of network assets and their activity; detects new assets accessing the network 344 reviewers of NinjaOne have provided feedback on this feature. 
- ITIL Policy Compliance 
- Based on 331 NinjaOne reviews. Supports implementation and adherence to ITIL processes and regulations 
Monitoring and Management (5)
- Remote Monitoring 
- Based on 1817 NinjaOne reviews and verified by the G2 Product R&D team. Monitor IT asset activity remotely from an administrator terminal. 
- Asset Tracking 
- As reported in 1722 NinjaOne reviews. Tracks IT assets and financial data. 
- Application Deployment 
- Based on 1774 NinjaOne reviews and verified by the G2 Product R&D team. Releases applications for access on desktop or mobile devices. 
- Patch Management 
- Based on 1817 NinjaOne reviews and verified by the G2 Product R&D team. Automates the updating of security measures on enterprise devices. 
- Asset Tracking 
- As reported in 333 NinjaOne reviews. Tracks IT assets including financial and lifecycle data. 
IT Operations & Workflow - Remote Monitoring & Management (RMM) (1)
- Workflow Management 
- Enables creation and optimization of workflows for IT support and service delivery 326 reviewers of NinjaOne have provided feedback on this feature. 
Service Management (3)
- Remote Access 
- Based on 1745 NinjaOne reviews and verified by the G2 Product R&D team. Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. 
- Service Management (Issue Prioritization) 
- As reported in 321 NinjaOne reviews. Analyzes operational data to proactively identify and prioritize IT issues. 
- Ticketing 
- As reported in 314 NinjaOne reviews. Provides tools for creating and managing support tickets across departments 
Scope (2)
- Endpoint Inclusiveness 
- As reported in 374 NinjaOne reviews. Manages numerous endpoint types, including mobile, desktop, IoT, and wearable. 
- Multi-OS Support 
- As reported in 384 NinjaOne reviews. Supports diverse operating systems across several endpoint types. 
Monitoring (4)
- Constant Monitoring 
- Based on 528 NinjaOne reviews and verified by the G2 Product R&D team. Monitors systems constantly in real-time. 
- Timely Alerts 
- Based on 528 NinjaOne reviews and verified by the G2 Product R&D team. Alerts users of incidents and issues as soon as they arise. 
- TIcket Accuracy 
- Based on 481 NinjaOne reviews and verified by the G2 Product R&D team. Generates accurate incident reports. 
- AI Monitoring 
- Utillizes AI to monitor and report on incidents in real-time. This feature was mentioned in 175 NinjaOne reviews. 
Management Tools (3)
- Ticket Assignment 
- Assigns tickets to relevant team members. This feature was mentioned in 469 NinjaOne reviews. 
- Standardization 
- Based on 484 NinjaOne reviews and verified by the G2 Product R&D team. Cultivates a standardized workflow for enhanced organization. 
- Lifecycle Visualization 
- Based on 467 NinjaOne reviews and verified by the G2 Product R&D team. Grants transparent overviews for the lifecycle of each incident. 
Asset Inventory (4)
- Hardware Asset Inventory 
- Based on 1080 NinjaOne reviews. Create an inventory of a company's hardware assets. 
- Software Asset Inventory 
- Based on 1071 NinjaOne reviews. Create an inventory of a company's software assets. 
- Cloud Asset Inventory 
- Based on 982 NinjaOne reviews. Create an inventory of a company's cloud assets. 
- Asset Discovery 
- Detect new assets as they enter a network and add them to asset inventory. This feature was mentioned in 1006 NinjaOne reviews. 
Maintenance (2)
- Remote Reboot 
- Based on 1425 NinjaOne reviews. Remotely wake, restart, and install applications on sleeping devices. 
- Remote Printing 
- Print files from remote computer onto the local printer, without having to transfer the file between computers. This feature was mentioned in 1228 NinjaOne reviews. 
Communication  (2)
- Text Chat 
- Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. This feature was mentioned in 1272 NinjaOne reviews. 
- Screen Annotations 
- Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. 1199 reviewers of NinjaOne have provided feedback on this feature. 
Device Support (3)
- Mobile Device Access 
- Allows mobile device access to provide support or connect to your computer from anywhere. This feature was mentioned in 1238 NinjaOne reviews. 
- Multi-Platform Support 
- Provides support across iOS, Mac, Android, PC and other devices. This feature was mentioned in 1303 NinjaOne reviews. 
- Cross-Platform 
- As reported in 1291 NinjaOne reviews. Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. 
Performance (4)
- Reporting 
- Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries. This feature was mentioned in 1354 NinjaOne reviews. 
- Multiple Backup Versions 
- Based on 301 NinjaOne reviews. Creates multiple restore points to record different system states so users can restore to any time point when there is a need. 
- Unlimited Backup 
- Based on 289 NinjaOne reviews. Backs up any file size, file type, external drive, and network share. 
- Lag Free Operation 
- Backup process doesn't slow down or interrupt workflow. This feature was mentioned in 292 NinjaOne reviews. 
Functionality  (4)
- Incremental Backup 
- Based on 306 NinjaOne reviews. Routinely backs up the changed files instead of the whole system to save space. 
- OS Boot Recovery 
- Based on 279 NinjaOne reviews. Adds backup to the boot menu so that users can launch the application in Pre-OS environment and restore when operating system cannot start. 
- Bootable Disk 
- As reported in 283 NinjaOne reviews. Creates a bootable USB drive to start up computer and restore system when OS is corrupted. 
- Online Restore 
- Based on 294 NinjaOne reviews. Restores backup through online or cloud storage. 
Management and Discovery - IT Documentation (3)
- Search and Indexing 
- Provides powerful filtering, tagging, and indexing to quickly locate relevant documents across complex IT environments. This feature was mentioned in 207 NinjaOne reviews. 
- Version Control 
- Maintains a history of changes and allows admins to revert documentation to a previous version. 207 reviewers of NinjaOne have provided feedback on this feature. 
- Access and Permissions 
- Ensures that only authorized personnel can view or edit content. This feature was mentioned in 207 NinjaOne reviews. 
Operations - IT Documentation (3)
- Integrations 
- As reported in 205 NinjaOne reviews. Seamlessly connects with existing IT service management and monitoring platforms, streamlining ticket resolution and ensuring real-time updates. 
- Automation 
- As reported in 205 NinjaOne reviews. Offers ready-to-use templates and automated workflows, standardizing documentation creation and speeding up routine procedures 
- Reporting 
- Based on 207 NinjaOne reviews. Provides dashboards and reports to track documentation quality, regulatory compliance, and alignment with internal policies. 
Monitoring - Network Monitoring (3)
- 360-Degree Network Visibility 
- Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing. 231 reviewers of NinjaOne have provided feedback on this feature. 
- Automated Network Discovery 
- As reported in 233 NinjaOne reviews. Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility. 
- Real-Time Monitoring 
- Based on 233 NinjaOne reviews. Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data. 
Analytics - Network Monitoring (2)
- Predictive Performance Analytics 
- Based on 223 NinjaOne reviews. Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance. 
- Packet & Flow Analysis 
- As reported in 222 NinjaOne reviews. Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance. 
Security - Network Monitoring (3)
- Encrypted Data Transmission 
- Ensures all monitored network data is securely encrypted both in transit and at rest. This feature was mentioned in 225 NinjaOne reviews. 
- Zero Trust and Identity Management 
- As reported in 222 NinjaOne reviews. Supports integration with Zero Trust frameworks and identity management solutions to enhance network security. 
- Integrated Network Security 
- Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time. 223 reviewers of NinjaOne have provided feedback on this feature. 
Network Performance - Network Monitoring (2)
- Dynamic Network Optimization 
- As reported in 224 NinjaOne reviews. Continuously analyzes and adjusts network configurations to optimize performance and reliability. 
- Automated Tasks Routing 
- Automates routine network monitoring tasks, reducing operational overhead and human error. This feature was mentioned in 223 NinjaOne reviews. 
AI Automation - Network Monitoring (3)
- Machine Learning-Based Anomaly Detection 
- As reported in 214 NinjaOne reviews. Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate. 
- Self-Healing Networks 
- Based on 215 NinjaOne reviews. Automates corrective actions for common network issues, reducing downtime and manual intervention. 
- Predictive Network Maintenance 
- Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur. This feature was mentioned in 214 NinjaOne reviews. 
Agentic AI - Network Monitoring (7)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 107 reviewers of NinjaOne have provided feedback on this feature. 
- Multi-step Planning 
- Ability to break down and plan multi-step processes This feature was mentioned in 106 NinjaOne reviews. 
- Cross-system Integration 
- Works across multiple software systems or databases 107 reviewers of NinjaOne have provided feedback on this feature. 
- Adaptive Learning 
- Improves performance based on feedback and experience 105 reviewers of NinjaOne have provided feedback on this feature. 
- Natural Language Interaction 
- Based on 104 NinjaOne reviews. Engages in human-like conversation for task delegation 
- Proactive Assistance 
- As reported in 105 NinjaOne reviews. Anticipates needs and offers suggestions without prompting 
- Decision Making 
- As reported in 105 NinjaOne reviews. Makes informed choices based on available data and objectives 
Agentic AI - Mobile Device Management (MDM) (7)
- Autonomous Task Execution 
- As reported in 109 NinjaOne reviews. Capability to perform complex tasks without constant human input 
- Multi-step Planning 
- Ability to break down and plan multi-step processes 109 reviewers of NinjaOne have provided feedback on this feature. 
- Cross-system Integration 
- As reported in 110 NinjaOne reviews. Works across multiple software systems or databases 
- Adaptive Learning 
- As reported in 107 NinjaOne reviews. Improves performance based on feedback and experience 
- Natural Language Interaction 
- Based on 106 NinjaOne reviews. Engages in human-like conversation for task delegation 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting This feature was mentioned in 107 NinjaOne reviews. 
- Decision Making 
- Makes informed choices based on available data and objectives This feature was mentioned in 105 NinjaOne reviews. 
Agentic AI - Enterprise IT Management (7)
- Autonomous Task Execution 
- As reported in 123 NinjaOne reviews. Capability to perform complex tasks without constant human input 
- Multi-step Planning 
- As reported in 121 NinjaOne reviews. Ability to break down and plan multi-step processes 
- Cross-system Integration 
- Works across multiple software systems or databases This feature was mentioned in 122 NinjaOne reviews. 
- Adaptive Learning 
- Improves performance based on feedback and experience 122 reviewers of NinjaOne have provided feedback on this feature. 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation This feature was mentioned in 121 NinjaOne reviews. 
- Proactive Assistance 
- As reported in 119 NinjaOne reviews. Anticipates needs and offers suggestions without prompting 
- Decision Making 
- Makes informed choices based on available data and objectives This feature was mentioned in 120 NinjaOne reviews. 
Agentic AI - Incident Management (7)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 79 reviewers of NinjaOne have provided feedback on this feature. 
- Multi-step Planning 
- Based on 79 NinjaOne reviews. Ability to break down and plan multi-step processes 
- Cross-system Integration 
- As reported in 79 NinjaOne reviews. Works across multiple software systems or databases 
- Adaptive Learning 
- As reported in 79 NinjaOne reviews. Improves performance based on feedback and experience 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation This feature was mentioned in 79 NinjaOne reviews. 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting This feature was mentioned in 78 NinjaOne reviews. 
- Decision Making 
- Makes informed choices based on available data and objectives This feature was mentioned in 78 NinjaOne reviews. 
Agentic AI - IT Asset Management (7)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 189 reviewers of NinjaOne have provided feedback on this feature. 
- Multi-step Planning 
- Based on 186 NinjaOne reviews. Ability to break down and plan multi-step processes 
- Cross-system Integration 
- As reported in 184 NinjaOne reviews. Works across multiple software systems or databases 
- Adaptive Learning 
- Based on 181 NinjaOne reviews. Improves performance based on feedback and experience 
- Natural Language Interaction 
- Based on 180 NinjaOne reviews. Engages in human-like conversation for task delegation 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting 182 reviewers of NinjaOne have provided feedback on this feature. 
- Decision Making 
- Makes informed choices based on available data and objectives 180 reviewers of NinjaOne have provided feedback on this feature. 
Agentic AI - IT Service Management (ITSM) Tools (7)
- Autonomous Task Execution 
- Based on 138 NinjaOne reviews. Capability to perform complex tasks without constant human input 
- Multi-step Planning 
- Ability to break down and plan multi-step processes This feature was mentioned in 136 NinjaOne reviews. 
- Cross-system Integration 
- Based on 136 NinjaOne reviews. Works across multiple software systems or databases 
- Adaptive Learning 
- As reported in 136 NinjaOne reviews. Improves performance based on feedback and experience 
- Natural Language Interaction 
- Based on 135 NinjaOne reviews. Engages in human-like conversation for task delegation 
- Proactive Assistance 
- Based on 133 NinjaOne reviews. Anticipates needs and offers suggestions without prompting 
- Decision Making 
- Based on 133 NinjaOne reviews. Makes informed choices based on available data and objectives 
Agentic AI - Server Backup (6)
- Autonomous Task Execution 
- Based on 53 NinjaOne reviews. Capability to perform complex tasks without constant human input 
- Multi-step Planning 
- As reported in 53 NinjaOne reviews. Ability to break down and plan multi-step processes 
- Cross-system Integration 
- Works across multiple software systems or databases This feature was mentioned in 54 NinjaOne reviews. 
- Adaptive Learning 
- Improves performance based on feedback and experience 54 reviewers of NinjaOne have provided feedback on this feature. 
- Proactive Assistance 
- Based on 55 NinjaOne reviews. Anticipates needs and offers suggestions without prompting 
- Decision Making 
- As reported in 54 NinjaOne reviews. Makes informed choices based on available data and objectives 
Agentic AI - Online Backup (6)
- Autonomous Task Execution 
- As reported in 61 NinjaOne reviews. Capability to perform complex tasks without constant human input 
- Multi-step Planning 
- As reported in 61 NinjaOne reviews. Ability to break down and plan multi-step processes 
- Cross-system Integration 
- Based on 60 NinjaOne reviews. Works across multiple software systems or databases 
- Adaptive Learning 
- Improves performance based on feedback and experience This feature was mentioned in 60 NinjaOne reviews. 
- Proactive Assistance 
- Based on 60 NinjaOne reviews. Anticipates needs and offers suggestions without prompting 
- Decision Making 
- Makes informed choices based on available data and objectives 60 reviewers of NinjaOne have provided feedback on this feature. 
Agentic AI - Remote Monitoring & Management (RMM) (7)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 383 reviewers of NinjaOne have provided feedback on this feature. 
- Multi-step Planning 
- Based on 381 NinjaOne reviews. Ability to break down and plan multi-step processes 
- Cross-system Integration 
- Based on 377 NinjaOne reviews. Works across multiple software systems or databases 
- Adaptive Learning 
- As reported in 373 NinjaOne reviews. Improves performance based on feedback and experience 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation 373 reviewers of NinjaOne have provided feedback on this feature. 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting 369 reviewers of NinjaOne have provided feedback on this feature. 
- Decision Making 
- Based on 366 NinjaOne reviews. Makes informed choices based on available data and objectives 
Agentic AI - Unified Endpoint Management (UEM) (7)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 144 reviewers of NinjaOne have provided feedback on this feature. 
- Multi-step Planning 
- Ability to break down and plan multi-step processes This feature was mentioned in 143 NinjaOne reviews. 
- Cross-system Integration 
- Works across multiple software systems or databases This feature was mentioned in 143 NinjaOne reviews. 
- Adaptive Learning 
- Improves performance based on feedback and experience 142 reviewers of NinjaOne have provided feedback on this feature. 
- Natural Language Interaction 
- Based on 142 NinjaOne reviews. Engages in human-like conversation for task delegation 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting 142 reviewers of NinjaOne have provided feedback on this feature. 
- Decision Making 
- As reported in 143 NinjaOne reviews. Makes informed choices based on available data and objectives 
Agentic AI - PC Backup (4)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input This feature was mentioned in 77 NinjaOne reviews. 
- Cross-system Integration 
- Works across multiple software systems or databases 77 reviewers of NinjaOne have provided feedback on this feature. 
- Proactive Assistance 
- Based on 76 NinjaOne reviews. Anticipates needs and offers suggestions without prompting 
- Decision Making 
- Makes informed choices based on available data and objectives 76 reviewers of NinjaOne have provided feedback on this feature. 
Generative AI - Autonomous Endpoint Management (3)
- Behavioral Analysis 
- As reported in 52 NinjaOne reviews. Creates detailed models of normal user and device behavior across endpoints. 
- Adaptive 
- Generates new security policies or modifies existing ones to adapt to evolving threats. This feature was mentioned in 52 NinjaOne reviews. 
- Predictive 
- As reported in 52 NinjaOne reviews. Analyze patterns and predicts potential endpoint failures or security breaches before they occur to proactively perform maintenance tasks or apply security patches, reducing downtime and preventing incidents. 
Monitoring and Management - Autonomous Endpoint Management (4)
- Patch Management 
- As reported in 57 NinjaOne reviews. Automatically deploys software updates and security patches to ensure all endpoint devices remain up-to-date with the latest protection against vulnerabilities. 
- Oversees 
- Automatically discovers and maintains an updated inventory of all endpoints within the network, ensuring accurate asset management. 56 reviewers of NinjaOne have provided feedback on this feature. 
- Self-Healing 
- As reported in 53 NinjaOne reviews. Equips endpoints with the ability to self-diagnose and repair certain issues without manual intervention. 
- Centralized Dashboard 
- As reported in 57 NinjaOne reviews. Provides centralized monitoring of endpoint status and health, enabling remote troubleshooting and management for IT teams.