Opstream has been a great addition to our operations. The implementation was straightforward with clear guidance from the support team, who were responsive and knowledgeable throughout the process. Integration with our existing systems was smooth and required minimal customization. The platform’s intuitive design made onboarding quick for our team, and ongoing support continues to be exceptional. Overall, Opstream delivers a very user-friendly experience backed by a dedicated customer success team. Review collected by and hosted on G2.com.

While we really like Opstream and see great potential in the platform, it’s still relatively new, so some of our specific use cases were first-time scenarios for their team. This required extra collaboration and some additional work on our side to get everything just right. That said, their customer service more than made up for it — the support team has been responsive, flexible, and genuinely committed to helping us succeed. Review collected by and hosted on G2.com.

Since adopting Opstream, we’ve been impressed by the high level of configurability and customization it offers. The orchestration capabilities — from setup through the approval flow — are both sophisticated and intuitive.

Integration with our ERP system was relatively easy to set up, with some guidance from the Opstream team. Their responsiveness to requests and issue resolution has been excellent.

Adoption across our organization has been strong, and the AI Profiler (which suggests alternative solutions) has proven especially helpful. It enables users to identify tools already available within our stack and request access, rather than initiating a new purchase request unnecessarily. Review collected by and hosted on G2.com.

While Opstream has been a strong addition overall, there are a few limitations and enhancement opportunities we’ve identified. Some desired features — such as greater flexibility in modifying dropdown menus and the ability to create custom rules to further improve the user experience — weren’t available out of the box. However, the Opstream team has been receptive to this feedback and has expressed willingness to implement these enhancements in future updates, which is encouraging. Review collected by and hosted on G2.com.

"Opstream has eliminated so much manual overhead from our daily operations. Tasks like chasing contract renewals, flagging compliance risks, or tracking spend used to eat up hours of our team’s time. Now, the workflows run on their own, and the system proactively nudges the right people when action is needed. We’ve seen a clear drop in human follow-up and delays. It feels like the data is finally working for us, instead of the other way around." Review collected by and hosted on G2.com.

Nothing much. All is flowing very well for now. We had some requests that weren't available with the product but we are in touch with their product team and they are working to create it for us. Review collected by and hosted on G2.com.

Vendor onboarding used to be one of the most painful processes in our organization—emails flying around, missing paperwork, approvals getting stuck. With Opstream, it’s all streamlined. The platform guides vendors and our internal team through every step, and we can track progress in real time. No more bottlenecks, no more chasing down signatures. What used to take weeks now takes days, sometimes hours. It’s made procurement a partner to the business instead of a blocker. Review collected by and hosted on G2.com.

I don’t have any complaints yet. I’ll add some if I find something I don’t like. :) Review collected by and hosted on G2.com.

The intake ability has made it easier for teams to handle requests. Rather than guessing where to go or what to fill out, it guides people through the process in a way that’s clear and efficient, which has resulted in faster onboarding of vendors, while increasing purchasing compliance. This along with the ongoing vendor management capabilities, especially around renewals.

Their integration with our virtual credit card solution (Mesh Payments) is a real time saver as we close the entire loop in one place. Review collected by and hosted on G2.com.

Nothing stands out in particular, the integrations are good so far. It helps us find data and resolve data issues. Review collected by and hosted on G2.com.

Opstream's user interface provides an easy and intuitive experience for our end users, quickly guiding them through the request process with minimal to no training needed. Setting up and administrating Opstream is also extremely straight forward and intuitive. Their "No Code" work flows are easy to setup and easier to update. No waiting for tickets to be answered to make simple verbiage changes or additions to approval request. Review collected by and hosted on G2.com.

Opstream with it's focus on streamlining procurement orchestration lacks some of the more complicated fringe settings for extreme edge cases. Though this has not caused any issues for us extremely complex organizations may. Review collected by and hosted on G2.com.

Opstream changed the way we handle purchases across the company. Before Opstream it was super challenging to bring innovation into the company because every approval flow took a very long time.

Now, we can purchase within less than a week!

It is also connected to all of our systems - our ERP, CLM, Jira, ServiceNow, Budget management - it allows us to have everything in one place.

And probably most important - employees love it! it is as easy as sending a slack message.

It took us 2 weeks to go live with the system, our customer success person was great and always available and since we implemented Opstream - it became our daily operating system for anything procurement related! Review collected by and hosted on G2.com.

Generally, it is really great!

I really missed the ability to review budget while purchasing but they just launched a budget management module which is amazing! Review collected by and hosted on G2.com.

It’s easy to use for setting up the procurement workflows — and once it was up and

running, there has been lots of activity. Good communication among the users and better

visibility of procurement requests. Review collected by and hosted on G2.com.

Nothing in particular, the team is great to work with and we are looking forward to

expanding it into more areas of the business. Review collected by and hosted on G2.com.

The immediate gains in efficiency, the streamlined process management, and the significantly improved team collaboration are what I love most about Opstream Review collected by and hosted on G2.com.

Analytics can be further improved. Should be part of coming roadmap Review collected by and hosted on G2.com.

While I’m not directly in procurement, I’ve used Opstream to interface with procurement workflows, vendor approvals, and contract-related tasks.

The difference is clear: no more chasing multiple people, no more unclear statuses, and no more redundant back-and-forth.

As a user, it gives me transparency and speed Review collected by and hosted on G2.com.

Nothing significant. the product worked exactly as expected, and every touchpoint was consistently strong. Review collected by and hosted on G2.com.