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The combination of research, filing, web search, and expert transcripts with the LLM / generative search capability is a solution unlike any other available in the market. It is a massive efficiency unlock in terms of getting smart on an industry or sector. We use it almost every day.
Customer support is good and the platform is very easy to use. Review collected by and hosted on G2.com.
The audio functionality is not good. There is audio frequently missing from calls. If the audio is available, it is not anonymized as with Tegus.
Additionally - there are some small features that need UI tweaks. If you generative search on mobile and it cites a transcript, you can get a preview of the transcript pulled up from the generative search page, but there is no way to actually open the transcript properly.
The transcript library used to be small, but will probably be rectified with the Tegus acquisition.
The price is a bit rich, but I guess that's what you have to pay for best-of-breed.
These are mostly minor points (other than price), but I hope they address them soon. Review collected by and hosted on G2.com.
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