Introducing G2.ai, the future of software buying.Try now
Share your insights with Cacoo

Thousands of people like you come to G2 to find out whether solutions like Cacoo are the right fit for them. Share your real experiences with Cacoo and the G2 community and help someone make the right decision about their software.

Cacoo Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Cacoo, appreciating its intuitive design for quick wireframe generation. (24 mentions)
Users love the widespread templates in Cacoo, facilitating easy and precise diagramming to clarify their ideas. (14 mentions)
Users praise Cacoo for its intuitive design, making it user-friendly and straightforward for mapping tasks. (11 mentions)
Users love the intuitive diagramming tools in Cacoo, enhancing collaboration and creativity for teams effortlessly. (10 mentions)
Users value the seamless team collaboration in Cacoo, enhancing communication and productivity for remote teams. (10 mentions)
Users appreciate the easy sharing capabilities of Cacoo, enabling seamless collaboration on diagrams and projects in real-time. (9 mentions)
Users find limited features in Cacoo, particularly lacking advanced elements and export options in the free version. (11 mentions)
Users find the missing features in Cacoo limiting, particularly for advanced diagramming and interactivity. (10 mentions)
Users find the diagramming issues in Cacoo challenging, particularly with connecting shapes and limited export options. (5 mentions)
Users find the learning curve steep with Cacoo, facing challenges in mastering its technical aspects and UI. (5 mentions)
Users find the complexity of organizing files in Cacoo a significant challenge, affecting their efficiency. (4 mentions)
Users find difficult navigation challenging, with cumbersome zooming and difficulty locating essential features within Cacoo. (4 mentions)
Users find the difficult movement of elements in Cacoo frustrating, hindering a smooth and efficient workflow. (2 mentions)

Top Pros or Advantages of Cacoo

1. Ease of Use
Users value the ease of use of Cacoo, appreciating its intuitive design for quick wireframe generation.
See 24 mentions

See Related User Reviews

Daniela R.
DR

Daniela R.

Mid-Market (51-1000 emp.)

5.0/5

"An incredible discovery"

What do you like about Cacoo?

How things are clear and easy to get! The dashboard being unlimited is so good to create free. The way I can share with others to join my project is

RJ

Rupert J.

Small-Business (50 or fewer emp.)

4.5/5

"The home for all our wireframing"

What do you like about Cacoo?

It's just a really quick and simple way to quickly generate wireframes. We've essentially built our complete digital platform using wireframes on Caco

2. Templates
Users love the widespread templates in Cacoo, facilitating easy and precise diagramming to clarify their ideas.
See 14 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Pretty good overall, would like a few more features to help with story mapping and planning."

What do you like about Cacoo?

Diagramming tools and addition of templates and addition of timer

Chi Cong N.
CN

Chi Cong N.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to using"

What do you like about Cacoo?

Cacoo is very easy to draw because follow reason: 1. Drag & Drop are easy and precision when using 2. UI & UX are fine and clearly 3. Many

3. Intuitive
Users praise Cacoo for its intuitive design, making it user-friendly and straightforward for mapping tasks.
See 11 mentions

See Related User Reviews

Arlynn D.
AD

Arlynn D.

Small-Business (50 or fewer emp.)

5.0/5

"The software has been very helpful as I explore was to support my research efforts."

What do you like about Cacoo?

The upside is that is very user-friendly and intuitive.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Useful tool"

What do you like about Cacoo?

It's a useful tool for mapping with a blank canvas feature - I find it particularly useful for site mapping as the charts allow easy movement and to a

4. Diagramming
Users love the intuitive diagramming tools in Cacoo, enhancing collaboration and creativity for teams effortlessly.
See 10 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Pretty good overall, would like a few more features to help with story mapping and planning."

What do you like about Cacoo?

Diagramming tools and addition of templates and addition of timer

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great tools for small businesses"

What do you like about Cacoo?

It's simple and intuitive. It helps create advanced diagrams with ease.

5. Team Collaboration
Users value the seamless team collaboration in Cacoo, enhancing communication and productivity for remote teams.
See 10 mentions

See Related User Reviews

JH

Jack H.

Small-Business (50 or fewer emp.)

4.5/5

"Cacoo a friendly diagramming tool"

What do you like about Cacoo?

Cacoo is a versatile and user-friendly online diagramming tool that excels in real-time collaboration. What I like best is how effortlessly teams can

FS

Fábio S.

Small-Business (50 or fewer emp.)

5.0/5

"A great tool for all your needs"

What do you like about Cacoo?

Cacoo is a game-changer for product managers because it's easy to use and implement. Its seamless visual collaboration, diverse diagramming options, a

6. Easy Sharing
Users appreciate the easy sharing capabilities of Cacoo, enabling seamless collaboration on diagrams and projects in real-time.
See 9 mentions

See Related User Reviews

JH

Jack H.

Small-Business (50 or fewer emp.)

4.5/5

"Cacoo a friendly diagramming tool"

What do you like about Cacoo?

Cacoo is a versatile and user-friendly online diagramming tool that excels in real-time collaboration. What I like best is how effortlessly teams can

FS

Fábio S.

Small-Business (50 or fewer emp.)

5.0/5

"A great tool for all your needs"

What do you like about Cacoo?

Cacoo is a game-changer for product managers because it's easy to use and implement. Its seamless visual collaboration, diverse diagramming options, a

Top Cons or Disadvantages of Cacoo

1. Limited Features
Users find limited features in Cacoo, particularly lacking advanced elements and export options in the free version.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Professional looking diagrams"

What do you dislike about Cacoo?

The free version is already okay for generating good diagrams, but is still limited in terms of exportability or functionalities.

Tej P.
TP

Tej P.

Mid-Market (51-1000 emp.)

5.0/5

"Cacoo: A Simple and Effective Tool for Collaborative Diagramming"

What do you dislike about Cacoo?

The main drawback is that some advanced features, like more sophisticated diagram elements or exporting to certain formats, are only available in the

2. Missing Features
Users find the missing features in Cacoo limiting, particularly for advanced diagramming and interactivity.
See 10 mentions

See Related User Reviews

Chi Cong N.
CN

Chi Cong N.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to using"

What do you dislike about Cacoo?

When i create smartphone mock up screen i cant add action to button to link it on others screen.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Useful tool"

What do you dislike about Cacoo?

The limited number of diagrams for the free version isn't ideal (though I do understand why). While it's great for larger /complex site maps it can be

3. Diagramming Issues
Users find the diagramming issues in Cacoo challenging, particularly with connecting shapes and limited export options.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Professional looking diagrams"

What do you dislike about Cacoo?

The free version is already okay for generating good diagrams, but is still limited in terms of exportability or functionalities.

Poltekkes M.
PM

Poltekkes M.

Mid-Market (51-1000 emp.)

5.0/5

"Using library for conceptual system design"

What do you dislike about Cacoo?

This application does not include conceptual design in the Data Flow Diagram library menu, which describes the context diagram in the system. making i

4. Learning Curve
Users find the learning curve steep with Cacoo, facing challenges in mastering its technical aspects and UI.
See 5 mentions

See Related User Reviews

Mike R.
MR

Mike R.

Small-Business (50 or fewer emp.)

5.0/5

"Excelent, easy to use"

What do you dislike about Cacoo?

Since it was bought the login process got some more layers and it can be, sometimes, a bit annoying but its not a major issue.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"It is a very helpful tool for collaboration with the team"

What do you dislike about Cacoo?

UI can be difficult at times i.e. connecting multiple shapes

5. Complexity
Users find the complexity of organizing files in Cacoo a significant challenge, affecting their efficiency.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Useful tool"

What do you dislike about Cacoo?

The limited number of diagrams for the free version isn't ideal (though I do understand why). While it's great for larger /complex site maps it can be

JH

Jack H.

Small-Business (50 or fewer emp.)

4.5/5

"Cacoo a friendly diagramming tool"

What do you dislike about Cacoo?

Limited Advanced Features: While Cacoo is great for basic diagramming, it lacks some of the advanced features and customization options found in more

6. Difficult Navigation
Users find difficult navigation challenging, with cumbersome zooming and difficulty locating essential features within Cacoo.
See 4 mentions

See Related User Reviews

Mike R.
MR

Mike R.

Small-Business (50 or fewer emp.)

5.0/5

"Excelent, easy to use"

What do you dislike about Cacoo?

Since it was bought the login process got some more layers and it can be, sometimes, a bit annoying but its not a major issue.

Poltekkes M.
PM

Poltekkes M.

Mid-Market (51-1000 emp.)

5.0/5

"Using library for conceptual system design"

What do you dislike about Cacoo?

This application does not include conceptual design in the Data Flow Diagram library menu, which describes the context diagram in the system. making i

7. Difficult Movement
Users find the difficult movement of elements in Cacoo frustrating, hindering a smooth and efficient workflow.
See 2 mentions

See Related User Reviews

Poltekkes M.
PM

Poltekkes M.

Mid-Market (51-1000 emp.)

5.0/5

"Using library for conceptual system design"

What do you dislike about Cacoo?

This application does not include conceptual design in the Data Flow Diagram library menu, which describes the context diagram in the system. making i

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Cacoo Review"

What do you dislike about Cacoo?

The diagram is suitable for organizing work into organizational units and sharing work, but it feels difficult to use lightly as an individual.

Cacoo Reviews (236)

View 1 Video Reviews
Reviews

Cacoo Reviews (236)

View 1 Video Reviews
4.5
236 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
JH
CEO
Small-Business (50 or fewer emp.)
"Cacoo a friendly diagramming tool"
What do you like best about Cacoo?

Cacoo is a versatile and user-friendly online diagramming tool that excels in real-time collaboration. What I like best is how effortlessly teams can co-create flowcharts, wireframes, mind maps, and network diagrams, all within a clean, intuitive interface. It supports simultaneous editing, commenting, and revision history, making remote teamwork seamless. The variety of templates and integrations with tools like Google Drive, Slack, and Confluence boost productivity. Its cloud-based nature means access from anywhere, without worrying about version control. Overall, Cacoo stands out for making visual communication and collaborative design both efficient and enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Limited Advanced Features: While Cacoo is great for basic diagramming, it lacks some of the advanced features and customization options found in more robust tools like Lucidchart or Visio, which can be limiting for power users.

Performance with Complex Diagrams: When working on large or highly detailed diagrams, Cacoo can sometimes lag or slow down, especially in browsers with many open tabs or lower system resources. This can hinder productivity during intense collaborative sessions. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

Dear Jack,

Thank you for your thoughtful and detailed review! We're thrilled to hear that Cacoo's real-time collaboration, intuitive interface, and integrations are helping streamline your team's visual communication and planning. Your feedback on advanced features and performance with complex diagrams is greatly appreciated— We will pass this feedback along to our team for review. We're glad Cacoo is saving you time and helping your team stay aligned! Thank you again for your review. Please feel free to let us know if you have any questions or comments at: https://nulab.com/contact/

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"Lightweight diagramming tool with room to grow"
What do you like best about Cacoo?

I really appreciate how easy it is to start working with Cacoo right away. The interface feels intuitive for anyone familiar with collaborative tools like Miro or Notion. I also like the template variety — it's a quick way to get going without starting from scratch. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Onboarding feels a bit fragmented — helpful elements like Cacoo Academy or demo calls are not easily discoverable. I also experienced some friction when following links from onboarding emails — I was prompted to log in again even though I was already active in the tool. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Customer,

Thank you for your review, we love to hear our customers feedback! Great to hear that you find Cacoo's UI to be simple and intuitive, and that you like the templates' variety, helping you to quickly visualize and communicate ideas.

Thank you for your feedback on the onboarding process as well, we have shared it with our team to review.

Canddy M.
CM
unemployed
Small-Business (50 or fewer emp.)
"It is beginner-friendly and easy to navigate. I enjoyed using it."
What do you like best about Cacoo?

It works well with Google, requires no installation, so I don’t have to worry about storage space, and it offers great features. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The free plan is limited to only 6 sheets Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

Dear Canddy,

Thanks for the great feedback! We're glad Cacoo’s cloud-based features and Google integration are boosting your productivity and teamwork. We hear you on the free plan limitations—your input helps us improve the experience for all users! Please feel free to reach out to us if you have any questions at: https://nulab.com/contact/

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Useful tool"
What do you like best about Cacoo?

It's a useful tool for mapping with a blank canvas feature - I find it particularly useful for site mapping as the charts allow easy movement and to add branches. It's pretty straightforward and intuitive. I really like the fact that views can be shared. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The limited number of diagrams for the free version isn't ideal (though I do understand why). While it's great for larger /complex site maps it can be a bit fiddly (/take some getting used to) for something smaller which could fit easily within word/powerpoint. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

Dear customer,

Thanks for the great review! We're glad Cacoo is helping you map out complex websites with ease and that the blank canvas and sharing features are working well for you. We appreciate your thoughts on the free version and ease of use for smaller projects—feedback like this helps us improve! Thank you again for your feedback!

Verified User in Higher Education
UH
Enterprise (> 1000 emp.)
"Cacoo in higher education"
What do you like best about Cacoo?

I found Cacoo very easy to use. I am a part of a foundational grant that is establishing new processes for upcoming grants in the future, it helped to streamline the communication of the pathways that each department should take t get tasks completed for participants. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

Initially it was challenging to get the template to place items where I needed them to be. After getting familiar with how to navigate it, I was able to use it effortlessly. The features where nice to have available. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

Dear customer,

Thanks for sharing your review! We're glad Cacoo helped streamline communication and processes for your grant work. It's great to hear that once you got familiar with the tools, things flowed smoothly. We appreciate your feedback!

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Architect design is better now"
What do you like best about Cacoo?

With Cacoo it has been better for our team to design the architecture of existing and new applications, we can collaboratively expose our ideas, we have had a better vision of what we want to develop and we have made life easier for new team members when they need to learn about our applications.

The functionality of integrating with Wiki is great for creating documentation with diagrams. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

It would be amazing to have a manner to mark things inside the diagrams, this could help us in the presentation of diagrams to the team. Review collected by and hosted on G2.com.

Response from Jelena Djukic of Cacoo

Dear Customer,

Thank you for your review, we love to hear our customers feedback. We are above delighted to hear that Cacoo is helping your team with your work and making your life easier, considering it the best tool.

Our team is constantly working on improving the product, so we appreciate your suggestions about marking inside diagrams, and we will consider them.

Verified User in E-Learning
UE
Small-Business (50 or fewer emp.)
"Great for visual collaboration and real-time diagrams"
What do you like best about Cacoo?

Cacoo is intuitive and fast, with a beautiful and clean interface that makes it easy to collaborate on diagrams in real time. I particularly appreciate the wide range of templates, shapes, and team features which make it ideal for brainstorming and technical design sessions. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The version history and change-tracking features could be more advanced. Also, while integrations are decent, some key third-party tools (like advanced project management platforms) could benefit from deeper, native integrations. Export options sometimes lack flexibility in terms of format and resolution. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Cacoo

Dear customer,

Thanks for the great feedback! We're glad Cacoo's ease of use and collaboration features support your design sessions. We appreciate your suggestions on version history, integrations, and export options—We will be sure to pass this feedback along to our team for further review. Thank you again for your review!

LM
Student
Small-Business (50 or fewer emp.)
"Very easy to create concept maps"
What do you like best about Cacoo?

The concept map looks very nice, with there being some great tools to help you create it Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

I think that it should be easier to add new items to the concept map, it is quite time consuming to do so Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Hi Lachie,

Thank you for your review! Great to hear that you find Cacoo to be a very easy tool to create concept maps, and that it helps you to prepare school diagrams.

Thank you for your feedback adding items to a diagram as well, our team will review it.

Poltekkes M.
PM
expert system information
Mid-Market (51-1000 emp.)
"Using library for conceptual system design"
What do you like best about Cacoo?

conceptual creation of system design, can be used by conducting evaluations from various users and making revisions to improve the system design quickly and interacting directly with other users. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

This application does not include conceptual design in the Data Flow Diagram library menu, which describes the context diagram in the system. making it difficult when analyzing system improvements with other users. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Poltekkes,

Thank you for your detailed review! We are delighted to hear that you find Cacoo templates library useful, and that it helps you with collaboration with other users.

Thank you for your feedback on the data flowchart diagram library menu as well, our team will review and consider it.

Tej P.
TP
Team Lead iOS
Mid-Market (51-1000 emp.)
"Cacoo: A Simple and Effective Tool for Collaborative Diagramming"
What do you like best about Cacoo?

Cacoo stands out for its user-friendly interface and easy-to-use design tools, making it accessible even for those with little to no experience in creating diagrams. It supports real-time collaboration, which is perfect for teams working remotely or brainstorming together. I also appreciate the variety of templates it offers for different types of diagrams, whether you're working on flowcharts, mind maps, or network diagrams. Sharing and embedding diagrams is smooth, and integrations with other tools like Google Drive and Slack are a plus. Review collected by and hosted on G2.com.

What do you dislike about Cacoo?

The main drawback is that some advanced features, like more sophisticated diagram elements or exporting to certain formats, are only available in the paid version. Review collected by and hosted on G2.com.

Response from Joanna Latarska of Cacoo

Dear Tej,

Thank you for your review, we love to hear our customers opinion. Great to hear that Cacoo helps you with real-time team collaboration, and that you find our features and integrations to be very useful too.

Thank you for your valuable feedback on plans and features as well, our team will review and consider it.

Product Avatar Image
Product Avatar Image