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Best Diagramming Software

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Diagramming software allows users to create detailed diagrams—such as flow charts and floor plans—out of data and images. Diagramming tools often include templates for building diagrams in addition to enabling users to create diagrams from scratch. Certain diagramming programs can integrate with other design tools, and may offer collaborative platforms so multiple users can view and edit diagram files at the same time.

To qualify for inclusion in the Diagramming category, a product must:

Offer specialized tools for designing one or more types of diagrams, such as organizational charts and floorplans
Provide industry-related shapes and elements for use in diagrams and allow users to create or import custom diagram components
Allow specified users to view and interact with diagrams online during and after presentations
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Best Diagramming Software At A Glance

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Highest Performer:
Easiest to Use:
Best Free Software:
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Easiest to Use:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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125 Listings in Diagramming Available
(9,848)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Diagramming software
View top Consulting Services for Miro
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100% Off: Free forever
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing faster. Cross-functional teams flow from early discovery to final delivery on a s

    Users
    • Product Manager
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Miro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,264
    Team Collaboration
    1,996
    Real-time Collaboration
    1,440
    Features
    1,411
    Real-Time Collaboration
    1,369
    Cons
    Missing Features
    807
    Limited Features
    555
    Learning Curve
    535
    Board Management
    533
    Slow Loading
    499
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Miro features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.8
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Miro
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, California
    Twitter
    @MiroHQ
    38,417 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,364 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing faster. Cross-functional teams flow from early discovery to final delivery on a s

Users
  • Product Manager
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 31% Mid-Market
Miro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,264
Team Collaboration
1,996
Real-time Collaboration
1,440
Features
1,411
Real-Time Collaboration
1,369
Cons
Missing Features
807
Limited Features
555
Learning Curve
535
Board Management
533
Slow Loading
499
Miro features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.7
9.0
Ease of Use
Average: 8.8
9.1
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Miro
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MiroHQ
38,417 Twitter followers
LinkedIn® Page
www.linkedin.com
2,364 employees on LinkedIn®
(6,970)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lucid is a Work Acceleration Platform powered by visual collaboration. Its enterprise offering is the Lucid Visual Collaboration Suite, which combines Lucidchart for intelligent diagramming and Lucids

    Users
    • Software Engineer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lucid Visual Collaboration Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    921
    Team Collaboration
    572
    Real-time Collaboration
    484
    Easy Creation
    479
    Real-Time Collaboration
    455
    Cons
    Learning Curve
    318
    Missing Features
    229
    Not Intuitive
    181
    Steep Learning Curve
    167
    Diagramming Issues
    164
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucid Visual Collaboration Suite features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.7
    8.8
    Ease of Use
    Average: 8.8
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    South Jordan, UT
    Twitter
    @LucidSoftware
    14,661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,304 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lucid is a Work Acceleration Platform powered by visual collaboration. Its enterprise offering is the Lucid Visual Collaboration Suite, which combines Lucidchart for intelligent diagramming and Lucids

Users
  • Software Engineer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 35% Mid-Market
Lucid Visual Collaboration Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
921
Team Collaboration
572
Real-time Collaboration
484
Easy Creation
479
Real-Time Collaboration
455
Cons
Learning Curve
318
Missing Features
229
Not Intuitive
181
Steep Learning Curve
167
Diagramming Issues
164
Lucid Visual Collaboration Suite features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.7
8.8
Ease of Use
Average: 8.8
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,661 Twitter followers
LinkedIn® Page
www.linkedin.com
1,304 employees on LinkedIn®

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(139)4.5 out of 5
2nd Easiest To Use in Diagramming software
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Entry Level Price:$62.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wondershare EdrawMax is an all-in-one diagramming tool that can serve all of your purposes. It is available for Windows, macOS, Linux and Online using. Whether you need to draw flowcharts, mind maps,

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 66% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wondershare EdrawMax Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Templates
    36
    Intuitive
    16
    Customizability
    13
    Ease of Learning
    12
    Cons
    Limited Templates
    6
    Movement Difficulty
    5
    Feature Complexity
    4
    Lack of Templates
    4
    Connection Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wondershare EdrawMax features and usability ratings that predict user satisfaction
    8.4
    Quality of Support
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Shenzen, CN
    Twitter
    @Wondershare
    14,233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    634 employees on LinkedIn®
    Ownership
    SHE: 300624
Product Description
How are these determined?Information
This description is provided by the seller.

Wondershare EdrawMax is an all-in-one diagramming tool that can serve all of your purposes. It is available for Windows, macOS, Linux and Online using. Whether you need to draw flowcharts, mind maps,

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 66% Small-Business
  • 18% Mid-Market
Wondershare EdrawMax Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Templates
36
Intuitive
16
Customizability
13
Ease of Learning
12
Cons
Limited Templates
6
Movement Difficulty
5
Feature Complexity
4
Lack of Templates
4
Connection Issues
3
Wondershare EdrawMax features and usability ratings that predict user satisfaction
8.4
Quality of Support
Average: 8.7
9.1
Ease of Use
Average: 8.8
8.6
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Year Founded
2003
HQ Location
Shenzen, CN
Twitter
@Wondershare
14,233 Twitter followers
LinkedIn® Page
www.linkedin.com
634 employees on LinkedIn®
Ownership
SHE: 300624
(449)4.6 out of 5
11th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FigJam is the space where teams turn possibilities into real plans. Use FigJam’s flexible, open canvas to shape stronger solutions to tough problems, get stakeholders on the same page, and keep spri

    Users
    • Product Designer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FigJam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Features
    7
    Team Collaboration
    6
    Templates
    6
    Simple
    4
    Cons
    Limited Features
    4
    Missing Features
    4
    Expensive
    3
    Access Limitations
    2
    Limited Customization
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FigJam features and usability ratings that predict user satisfaction
    8.7
    Quality of Support
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.8
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Figma
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @figma
    516,858 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,358 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FigJam is the space where teams turn possibilities into real plans. Use FigJam’s flexible, open canvas to shape stronger solutions to tough problems, get stakeholders on the same page, and keep spri

Users
  • Product Designer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 35% Mid-Market
FigJam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Features
7
Team Collaboration
6
Templates
6
Simple
4
Cons
Limited Features
4
Missing Features
4
Expensive
3
Access Limitations
2
Limited Customization
2
FigJam features and usability ratings that predict user satisfaction
8.7
Quality of Support
Average: 8.7
9.0
Ease of Use
Average: 8.8
8.9
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Figma
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@figma
516,858 Twitter followers
LinkedIn® Page
www.linkedin.com
2,358 employees on LinkedIn®
(670)4.2 out of 5
15th Easiest To Use in Diagramming software
View top Consulting Services for Visio
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhe

    Users
    • Consultant
    • Graduate Engineering Trainee
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 43% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Visio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Simple
    5
    Intuitive
    4
    Templates
    4
    Ease of Understanding
    3
    Cons
    Limited Features
    3
    Editing Limitations
    2
    Expensive
    2
    Learning Curve
    2
    Limited Color Options
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Visio features and usability ratings that predict user satisfaction
    8.0
    Quality of Support
    Average: 8.7
    8.1
    Ease of Use
    Average: 8.8
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,908,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    232,306 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhe

Users
  • Consultant
  • Graduate Engineering Trainee
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 43% Enterprise
  • 31% Mid-Market
Visio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Simple
5
Intuitive
4
Templates
4
Ease of Understanding
3
Cons
Limited Features
3
Editing Limitations
2
Expensive
2
Learning Curve
2
Limited Color Options
2
Visio features and usability ratings that predict user satisfaction
8.0
Quality of Support
Average: 8.7
8.1
Ease of Use
Average: 8.8
8.4
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,908,227 Twitter followers
LinkedIn® Page
www.linkedin.com
232,306 employees on LinkedIn®
Ownership
MSFT
(438)4.4 out of 5
4th Easiest To Use in Diagramming software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    draw.io is the industry standard technology for diagramming software, as well as online and desktop diagramming software for end users.

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Draw.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Easy Creation
    11
    Drag
    10
    Useful
    8
    Easy Drawing
    7
    Cons
    Diagram Issues
    4
    Data Loss
    2
    Feature Complexity
    2
    Formatting Issues
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Draw.io features and usability ratings that predict user satisfaction
    8.1
    Quality of Support
    Average: 8.7
    8.8
    Ease of Use
    Average: 8.8
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    JGraph
    Year Founded
    2000
    HQ Location
    Wiesbaden, DE
    Twitter
    @drawio
    7,615 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

draw.io is the industry standard technology for diagramming software, as well as online and desktop diagramming software for end users.

Users
  • Software Engineer
  • Software Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 29% Mid-Market
Draw.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Easy Creation
11
Drag
10
Useful
8
Easy Drawing
7
Cons
Diagram Issues
4
Data Loss
2
Feature Complexity
2
Formatting Issues
2
Limited Features
2
Draw.io features and usability ratings that predict user satisfaction
8.1
Quality of Support
Average: 8.7
8.8
Ease of Use
Average: 8.8
8.4
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
JGraph
Year Founded
2000
HQ Location
Wiesbaden, DE
Twitter
@drawio
7,615 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
(349)4.8 out of 5
1st Easiest To Use in Diagramming software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SketchWow provides (non creative types) a fun way to quickly condense and communicate your ideas, concepts and stories (in a simple and casual way) using a fresh & engaging, hand drawn look. No du

    Users
    • Owner
    • CEO
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 86% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SketchWow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Templates
    86
    Ease of Use
    78
    Easy Creation
    77
    Presentations
    51
    Intuitive
    48
    Cons
    Steep Learning Curve
    15
    Learning Curve
    13
    Limited Templates
    8
    Lack of Templates
    7
    Not Intuitive
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SketchWow features and usability ratings that predict user satisfaction
    9.6
    Quality of Support
    Average: 8.7
    9.2
    Ease of Use
    Average: 8.8
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SketchWow
    Year Founded
    2020
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SketchWow provides (non creative types) a fun way to quickly condense and communicate your ideas, concepts and stories (in a simple and casual way) using a fresh & engaging, hand drawn look. No du

Users
  • Owner
  • CEO
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 86% Small-Business
  • 9% Mid-Market
SketchWow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Templates
86
Ease of Use
78
Easy Creation
77
Presentations
51
Intuitive
48
Cons
Steep Learning Curve
15
Learning Curve
13
Limited Templates
8
Lack of Templates
7
Not Intuitive
7
SketchWow features and usability ratings that predict user satisfaction
9.6
Quality of Support
Average: 8.7
9.2
Ease of Use
Average: 8.8
9.3
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
SketchWow
Year Founded
2020
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(1,442)4.6 out of 5
View top Consulting Services for Mural
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. This innovative solution provides an interactive workspace tha

    Users
    • UX Designer
    • Product Manager
    Industries
    • Information Technology and Services
    • Management Consulting
    Market Segment
    • 45% Enterprise
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mural is a visual collaboration tool that facilitates brainstorming, idea organization, and real-time teamwork through a digital workspace.
    • Reviewers appreciate the intuitive interface, the variety of templates for managing workflow, the ability to work with hybrid and remote teams, and the integration with other software like Slack and Microsoft Teams.
    • Reviewers experienced issues with the platform's performance when handling large boards or many participants, the lack of offline access, slow customer support response, and difficulties for new users due to the overwhelming number of features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mural Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    133
    Team Collaboration
    103
    Real-Time Collaboration
    71
    Features
    69
    Templates
    61
    Cons
    Missing Features
    37
    Learning Curve
    33
    Not Intuitive
    27
    Limited Features
    22
    Navigation Difficulty
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mural features and usability ratings that predict user satisfaction
    8.9
    Quality of Support
    Average: 8.7
    8.8
    Ease of Use
    Average: 8.8
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mural
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, California
    Twitter
    @MURAL
    13,800 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    560 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. This innovative solution provides an interactive workspace tha

Users
  • UX Designer
  • Product Manager
Industries
  • Information Technology and Services
  • Management Consulting
Market Segment
  • 45% Enterprise
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mural is a visual collaboration tool that facilitates brainstorming, idea organization, and real-time teamwork through a digital workspace.
  • Reviewers appreciate the intuitive interface, the variety of templates for managing workflow, the ability to work with hybrid and remote teams, and the integration with other software like Slack and Microsoft Teams.
  • Reviewers experienced issues with the platform's performance when handling large boards or many participants, the lack of offline access, slow customer support response, and difficulties for new users due to the overwhelming number of features.
Mural Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
133
Team Collaboration
103
Real-Time Collaboration
71
Features
69
Templates
61
Cons
Missing Features
37
Learning Curve
33
Not Intuitive
27
Limited Features
22
Navigation Difficulty
17
Mural features and usability ratings that predict user satisfaction
8.9
Quality of Support
Average: 8.7
8.8
Ease of Use
Average: 8.8
9.1
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Mural
Company Website
Year Founded
2011
HQ Location
San Francisco, California
Twitter
@MURAL
13,800 Twitter followers
LinkedIn® Page
www.linkedin.com
560 employees on LinkedIn®
(324)4.5 out of 5
9th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:$9.95
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. 1. License Everyone for as Low as $5 Per User Per Month Stop over

    Users
    • Owner
    • President
    Industries
    • Construction
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SmartDraw is a diagramming and collaboration tool that offers a range of templates for creating floor plans, network diagrams, and other visual business tools.
    • Reviewers appreciate the user-friendly interface, the wide range of templates, the ability to export diagrams into various formats, and the excellent customer service provided by SmartDraw.
    • Users experienced some bugs that affect the stability of the drawings, limitations in the cloud version compared to the Windows version, slow performance with large file sizes, and a lack of certain templates and features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SmartDraw Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Customer Support
    15
    Helpful
    15
    Simple
    14
    Templates
    14
    Cons
    Learning Curve
    9
    Limited Features
    6
    Steep Learning Curve
    6
    Missing Features
    5
    Compatibility Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SmartDraw features and usability ratings that predict user satisfaction
    9.1
    Quality of Support
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.8
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SmartDraw
    Company Website
    Year Founded
    1994
    HQ Location
    The Woodlands, Texas
    Twitter
    @SmartDraw
    3,133 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. 1. License Everyone for as Low as $5 Per User Per Month Stop over

Users
  • Owner
  • President
Industries
  • Construction
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SmartDraw is a diagramming and collaboration tool that offers a range of templates for creating floor plans, network diagrams, and other visual business tools.
  • Reviewers appreciate the user-friendly interface, the wide range of templates, the ability to export diagrams into various formats, and the excellent customer service provided by SmartDraw.
  • Users experienced some bugs that affect the stability of the drawings, limitations in the cloud version compared to the Windows version, slow performance with large file sizes, and a lack of certain templates and features.
SmartDraw Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Customer Support
15
Helpful
15
Simple
14
Templates
14
Cons
Learning Curve
9
Limited Features
6
Steep Learning Curve
6
Missing Features
5
Compatibility Issues
4
SmartDraw features and usability ratings that predict user satisfaction
9.1
Quality of Support
Average: 8.7
8.7
Ease of Use
Average: 8.8
9.5
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
SmartDraw
Company Website
Year Founded
1994
HQ Location
The Woodlands, Texas
Twitter
@SmartDraw
3,133 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
(1,337)4.4 out of 5
3rd Easiest To Use in Diagramming software
Save to My Lists
50% Off: $89 for 3 Years
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creately is an AI-powered diagramming and visual collaboration platform used by teams and professionals worldwide. From genograms and flowcharts to org charts, UML, and network diagrams, Creately make

    Users
    • Student
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Creately Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    55
    Templates
    27
    Features
    24
    Simple
    23
    Easy Creation
    22
    Cons
    Expensive
    14
    Limited Features
    12
    Missing Features
    11
    Diagramming Issues
    10
    Not Intuitive
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Creately features and usability ratings that predict user satisfaction
    8.4
    Quality of Support
    Average: 8.7
    8.4
    Ease of Use
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Creately
    Company Website
    Year Founded
    2008
    HQ Location
    Melbourne, Australia
    Twitter
    @creately
    4,995 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creately is an AI-powered diagramming and visual collaboration platform used by teams and professionals worldwide. From genograms and flowcharts to org charts, UML, and network diagrams, Creately make

Users
  • Student
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 13% Mid-Market
Creately Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
55
Templates
27
Features
24
Simple
23
Easy Creation
22
Cons
Expensive
14
Limited Features
12
Missing Features
11
Diagramming Issues
10
Not Intuitive
10
Creately features and usability ratings that predict user satisfaction
8.4
Quality of Support
Average: 8.7
8.4
Ease of Use
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Creately
Company Website
Year Founded
2008
HQ Location
Melbourne, Australia
Twitter
@creately
4,995 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Entry Level Price:Starting at $6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gliffy's diagramming applications make it easy to communicate and collaborate at the speed of your ideas. Whether you're using Gliffy in Confluence and Jira or jumping into our standalone diagramming

    Users
    • Business Analyst
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gliffy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Diagramming
    3
    Ease of Use
    3
    Easy Sharing
    2
    Sharing
    2
    Creativity Freedom
    1
    Cons
    Chart Limitations
    1
    Diagramming Issues
    1
    Expensive
    1
    Intuitiveness
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gliffy features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.8
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Perforce
    Year Founded
    1995
    HQ Location
    Minneapolis, MN
    Twitter
    @perforce
    5,139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,717 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gliffy's diagramming applications make it easy to communicate and collaborate at the speed of your ideas. Whether you're using Gliffy in Confluence and Jira or jumping into our standalone diagramming

Users
  • Business Analyst
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
Gliffy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Diagramming
3
Ease of Use
3
Easy Sharing
2
Sharing
2
Creativity Freedom
1
Cons
Chart Limitations
1
Diagramming Issues
1
Expensive
1
Intuitiveness
1
Learning Curve
1
Gliffy features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 8.7
8.9
Ease of Use
Average: 8.8
8.7
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Perforce
Year Founded
1995
HQ Location
Minneapolis, MN
Twitter
@perforce
5,139 Twitter followers
LinkedIn® Page
www.linkedin.com
1,717 employees on LinkedIn®
(1,212)4.5 out of 5
7th Easiest To Use in Diagramming software
View top Consulting Services for Sketch
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sketch puts the focus back on you and your work. We’re not a do-everything product. We’re a toolkit for design, prototyping, and collaboration — made by designers, for designers. Create, prototype,

    Users
    • Product Designer
    • UX Designer
    Industries
    • Design
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sketch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    User Experience
    3
    User Interface
    2
    Animation
    1
    Collaboration
    1
    Cons
    Complexity
    2
    Performance Issues
    2
    Poor Collaboration
    2
    Slow Performance
    2
    Slow Speed
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sketch features and usability ratings that predict user satisfaction
    8.3
    Quality of Support
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.8
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Eindhoven, Netherlands
    Twitter
    @sketch
    162,926 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sketch puts the focus back on you and your work. We’re not a do-everything product. We’re a toolkit for design, prototyping, and collaboration — made by designers, for designers. Create, prototype,

Users
  • Product Designer
  • UX Designer
Industries
  • Design
  • Computer Software
Market Segment
  • 53% Small-Business
  • 29% Mid-Market
Sketch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
User Experience
3
User Interface
2
Animation
1
Collaboration
1
Cons
Complexity
2
Performance Issues
2
Poor Collaboration
2
Slow Performance
2
Slow Speed
2
Sketch features and usability ratings that predict user satisfaction
8.3
Quality of Support
Average: 8.7
8.9
Ease of Use
Average: 8.8
9.0
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Year Founded
2008
HQ Location
Eindhoven, Netherlands
Twitter
@sketch
162,926 Twitter followers
LinkedIn® Page
www.linkedin.com
234 employees on LinkedIn®
(90)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Minitab Workspace™ is a comprehensive visual process improvement solution designed to help users clearly visualize, optimize, and map their business value. This toolkit integrates powerful visual tool

    Users
    • Student
    Industries
    • Automotive
    • Medical Devices
    Market Segment
    • 39% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Minitab Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Ease of Learning
    3
    Efficiency
    3
    Organization
    3
    Affordable
    2
    Cons
    Difficult Navigation
    2
    Access Limitations
    1
    Connection Issues
    1
    Integration Issues
    1
    Intuitiveness
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Minitab Workspace features and usability ratings that predict user satisfaction
    8.4
    Quality of Support
    Average: 8.7
    8.3
    Ease of Use
    Average: 8.8
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Minitab
    Company Website
    Year Founded
    1972
    HQ Location
    State College, Pennsylvania, United States
    Twitter
    @Minitab
    5,060 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    697 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Minitab Workspace™ is a comprehensive visual process improvement solution designed to help users clearly visualize, optimize, and map their business value. This toolkit integrates powerful visual tool

Users
  • Student
Industries
  • Automotive
  • Medical Devices
Market Segment
  • 39% Mid-Market
  • 36% Small-Business
Minitab Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Ease of Learning
3
Efficiency
3
Organization
3
Affordable
2
Cons
Difficult Navigation
2
Access Limitations
1
Connection Issues
1
Integration Issues
1
Intuitiveness
1
Minitab Workspace features and usability ratings that predict user satisfaction
8.4
Quality of Support
Average: 8.7
8.3
Ease of Use
Average: 8.8
8.3
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
Minitab
Company Website
Year Founded
1972
HQ Location
State College, Pennsylvania, United States
Twitter
@Minitab
5,060 Twitter followers
LinkedIn® Page
www.linkedin.com
697 employees on LinkedIn®
Entry Level Price:$11.25
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Blueworks Live is a cloud-based business process modeling and management solution designed to help organizations identify, document, and improve their business processes through intuitive mapping

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 61% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Blueworks Live Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Process Management
    8
    Team Collaboration
    6
    Helpful
    5
    Efficiency
    4
    Cons
    Missing Features
    5
    Tool Limitations
    4
    Complexity
    3
    Expensive
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Blueworks Live features and usability ratings that predict user satisfaction
    7.9
    Quality of Support
    Average: 8.7
    8.4
    Ease of Use
    Average: 8.8
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    714,504 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Blueworks Live is a cloud-based business process modeling and management solution designed to help organizations identify, document, and improve their business processes through intuitive mapping

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 61% Enterprise
  • 32% Mid-Market
IBM Blueworks Live Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Process Management
8
Team Collaboration
6
Helpful
5
Efficiency
4
Cons
Missing Features
5
Tool Limitations
4
Complexity
3
Expensive
3
Limited Features
3
IBM Blueworks Live features and usability ratings that predict user satisfaction
7.9
Quality of Support
Average: 8.7
8.4
Ease of Use
Average: 8.8
8.5
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
714,504 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®
Ownership
SWX:IBM
(236)4.5 out of 5
10th Easiest To Use in Diagramming software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cacoo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Templates
    14
    Intuitive
    11
    Diagramming
    10
    Team Collaboration
    10
    Cons
    Limited Features
    11
    Missing Features
    10
    Diagramming Issues
    5
    Learning Curve
    5
    Complexity
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cacoo features and usability ratings that predict user satisfaction
    8.5
    Quality of Support
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Fukuoka, Japan
    Twitter
    @nulabinc
    2,204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cacoo is a diagramming software solution designed to help users create a wide range of visual representations, including diagrams, flowcharts, and wireframes. This tool is particularly beneficial for

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 27% Mid-Market
Cacoo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Templates
14
Intuitive
11
Diagramming
10
Team Collaboration
10
Cons
Limited Features
11
Missing Features
10
Diagramming Issues
5
Learning Curve
5
Complexity
4
Cacoo features and usability ratings that predict user satisfaction
8.5
Quality of Support
Average: 8.7
9.1
Ease of Use
Average: 8.8
8.4
Has the product been a good partner in doing business?
Average: 9.0
Seller Details
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,204 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®

Learn More About Diagramming Software

What is Diagramming Software?

Diagramming software, also known as flowchart software, provides users with a variety of tools to create organized and comprehensible flowcharts. These tools include shapes and arrows, varying colors, themes, fonts, and tools that help users arrange steps in a logical manner. Users can connect shapes and utilize drag and drop features to create an intuitive workflow. For users looking for less customizability, there are also a wide variety of premade templates users can choose from.

Key Benefits of Diagramming Software

  • Create a repository of flowcharts that communicate best processes across the company
  • Provide clarity to complex processes that are better explained with visual aids
  • Identify roadblocks within certain processes
  • Provide a reference point for new hires on how to identify best practices

Why Use Diagramming Software?

Diagramming software helps make complex concepts more comprehensible for teams. Whether it’s a workflow that requires countless steps, or an IT network infrastructure, diagramming software can make these concepts more digestible for users. Not only do flowcharts make processes more efficient for those that view them, it can also be a tool used by teams to solve their own challenges. When users find it difficult to solve a particular issue they can use diagramming software to break down the problem using visual components and mind maps—greatly enhancing team efficiency.

Improve processes — Perhaps the most valuable use case for diagramming software is to better communicate processes between teams, project managers, and stakeholders. Providing a visual aid for workflows and processes allows teams to catch inefficiencies and identify blockers to particular tasks.

Simplify organizational structure — Organizations can greatly enhance the efficiency of their employees by placing them in positions where their talents are best utilized. Creating organizational charts that highlight team structures as well as job descriptions of each employee on that team is one of the easiest ways to do this.

Who Uses Diagramming Software?

Diagramming software is a dynamic tool that can be applied across almost any department within a company. In general, diagramming software is used to document and analyze processes, standardize a process for efficiency, communicate processes for training, and identify bottlenecks and redundancies. As a result, it can be applied across a wide array of fields.

Aside from general purpose diagramming software, there are also use cases for specific fields. For example, sales and marketing teams may use diagramming software to plot out the flow of a survey, chart a sales process, plan research strategies, or show registration flows. Manufacturing teams may diagram the physical makeup of a product and illustrate the manufacturing process from start to finish. Below are some teams that use diagramming software for specific use cases.

HR teams — Creating a diagram is one of the best ways to keep track of organizational hierarchies. As teams scale and grow, HR teams must be able to make sense of organizational structure and hierarchical relationships to understand who reports to who. Diagramming software can provide a central location to organize employees by department, scrum team, job role, salaries, and other related fields.

IT teams — IT teams can use diagramming software to help them design and optimize network diagrams.This allows IT teams to display which networks connect where, which ultimately enhances the accuracy and visibility for the team.

Project managers — Project managers use diagramming software to accurately keep track of tasks, projects and ultimately create a more comprehensive view of a team’s workflow. This aids employees by simplifying their workflow management and aids project managers by simplifying workflow planning and scoping.

Operations teams— Similar to project managers communicating task workflows, it’s equally as important for operations teams to visually outline the workflows for processes. This creates a central repository for an operations team to reference, while enabling new hires to get up to speed.

Kinds of Diagramming Software

Most diagramming software provides a variety of templates that users can tailor to fit most use cases. However some software offers templates that fit the use case for a particular business function. Some diagramming software allows users to create a diagram for networks, while others are more geared towards creating a diagram for project management. Ultimately it’s up to the user to decide from the countless uses cases for flowcharts and diagrams and apply it to the business processes they desire.

As mentioned previously, the use cases for this software are endless, however some of the most common diagrams created are website wireframes, sequence diagrams, mind maps, organization charts, network structures, and venn diagrams. Additionally there is a distinct difference between on-premise and open source diagramming software.

Open source — Open source diagramming software allows users to deploy their diagramming solution online. This provides users with accessibility from any computer, and often runs on a recurring subscription model. So although users pay a monthly or yearly fee, they would get benefits such as mobile accessibility, improved collaboration, and access to more updates.

On-premise — On-premise diagramming software requires users to install the software onto a desktop. On-premise solutions generally require users to pay a one time fee in which they then retain the total cost of ownership of the software. Some benefits include total ownership and not relying on internet connectivity.

Diagramming Software Features

Drag and drop — One of the main functions of diagramming software is the drag and drop feature. This allows users to simply edit the organizational chart by dragging boxes to the correct position on the diagram.

Templates — Users can create new diagrams more efficiently when they’re using pre existing templates. Most Diagramming software provides users with a variety of flow chart templates that they can quickly pull to start creating their own diagrams.

Collaboration — Most diagramming software provides users with the ability to make comments and edits to diagrams in the process of being created. Some products even allow multiple users to edit the diagram together in real time, which is very useful for teams that have remote components.

Dashboard — Another key feature within diagramming software is the central dashboard that manages all documentation in one single place. This allows users to keep team assets organized with shared folders, and presents all diagrams in one easy to view location.

Integrations — Diagramming software provides users with a variety of integrations that can streamline the creation of most diagrams. For example, if a user wants to create an organizational diagram that displays employee hierarchy, they can integrate the diagramming software with HR systems to extract all employee names. Similarly, users can integrate the diagramming software with IT systems to create a more accurate network infrastructure.

Themes and styles — Diagramming software allows users to choose a variety of shapes, colors, and fonts to create a diagram that fits their desired vision. Whether it’s comprehensibility, or branding, users can truly customize the diagram to whatever they see fit.

Import files — Most diagramming software allows users to import files from other diagramming software vendors. So even if another user is working with a different software, they can still import diagrams. Additionally, most diagramming software allows users to export PDF files, image files, or SVG vectors.

Track changes — The track changes features allow users to access previous versions in revision history. This way, the software saves various iterations in case a previous workflow worked better than a current one.