Introducing G2.ai, the future of software buying.Try now
Share your insights with Mural

Thousands of people like you come to G2 to find out whether solutions like Mural are the right fit for them. Share your real experiences with Mural and the G2 community and help someone make the right decision about their software.

Mural Reviews & Product Details

Mural Product Details

Pricing

Pricing provided by Mural.

Free

Free

Mural Media

Mural Demo - Come up with ideas
Our team brainstorming templates will bring more minds to the table and turn good ideas into extraordinary work.
Mural Demo - Connect as a team
Energizers and icebreakers help your team feel connected and open-minded so they can tackle big problems.
Mural Demo - Make a plan
Sharing a strategic plan improves people's sense of safety and expectation, leaving more brain space for creativity and innovation.
Mural Demo - Coordinate as a team
Honest retrospectives help your team get better and happier over time.
Mural Demo - Classify stickies by sentiment with Mural AI
Use Mural AI to categorize sticky note text by its emotional context to quickly gauge how people are feeling.
Mural Demo - Clustering information to connect the dots
Automatically cluster sticky notes by topic with Mural AI – and rearrange by new criteria in an instant.
Welcome to Mural
Play Mural Video
Welcome to Mural
Customer Success in 3 Minutes or Less: Delivering Value & Powering Innovation
Play Mural Video
Customer Success in 3 Minutes or Less: Delivering Value & Powering Innovation
Mural + Microsoft = async and hybrid dream team
Play Mural Video
Mural + Microsoft = async and hybrid dream team
Get to the good stuff faster with Mural AI
Play Mural Video
Get to the good stuff faster with Mural AI
Talking Methods: Ashley Welch on design thinking in Sales
Play Mural Video
Talking Methods: Ashley Welch on design thinking in Sales
Product Avatar Image

Have you used Mural before?

Answer a few questions to help the Mural community

Mural Reviews (1,442)

View 3 Video Reviews
Reviews

Mural Reviews (1,442)

View 3 Video Reviews
4.6
1,442 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
LA
Finance Manager
Mid-Market (51-1000 emp.)
"Robust online whiteboard tools for virtual meeting"
What do you like best about Mural?

Quick to access, work on cloud platform which need no software installation to implement, any devices with web-browser can open the platform. Complete whiteboard tools to draw, add graph, sharing data and unlimited canvas size for meeting participant to collaborate and edit the canvas. Endless integration connection with various software, especially with Jira for brainstorming session. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Slow response from customer support, 3-4 working days reply is the norm, need a faster response when the software is acting-up and showing error. Using it as everyday software can be a problem if the problem is not solve immediately. No access for offline usage as the platform only work on cloud service. Review collected by and hosted on G2.com.

FJ
Sales Manager
Mid-Market (51-1000 emp.)
"Boosted Productivity with Mural’s Customizable and User-Friendly Workspace"
What do you like best about Mural?

Mural offers our business an amazing visual workspace where our teams can collaborate and communicate effectively.

It supports customization and we have been able to tailor it to suit our unique business needs.

With better visual workspace management, we have immensely boosted productivity.

Using and understanding Mural is easy and the support team is always helpful. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Mural has all features and is customizable making it irresistible. No issues with the tool. Review collected by and hosted on G2.com.

Mikswen R.
MR
Digital Assets Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Mural; detailed Overview, Outlining Capabilities and Misses"
What do you like best about Mural?

Mural creates a visual collaboration support, that helps team member brainstorm and discuss their ideas

We have templates that are useful to manage our workflow and ensure everything runs smooth

The program includes solutions like polls or private mode, which focuses on active participation for team members

The app supports many people contribute their ideas at a go, where they can comment or even use annotations Review collected by and hosted on G2.com.

What do you dislike about Mural?

Mural fails to operate offline, which means users must have consistent network connectivity

Mobile apps have smalls screens that limits the visual impact the app has Review collected by and hosted on G2.com.

AG
Cloud Engineer 3
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great Tool for Collaboration and Brainstorming"
What do you like best about Mural?

I like how easy it is to collaborate with my team in real time. The digital whiteboard makes brainstorming and planning more interactive, and the templates save a lot of time. It’s very helpful for remote teamwork and keeping everyone engaged. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Sometimes the board can get cluttered when there are too many notes, and it takes a moment to organize. Also, it can feel a little heavy on slower internet, but overall it works really well. Review collected by and hosted on G2.com.

PF
Regional learning and development team lead
Mid-Market (51-1000 emp.)
"Focused and targeted"
What do you like best about Mural?

Enables a good use of colourful and focused notes to summarise the discussion and acts well as a presenter aid.

The overall effect is definitely productive that it shows all aspects of the work or discussion in overview and targeted to individual statements. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Take time to get used to the software and would be great to have a simple step by step tag along guide to support working…eg.staged guide to do this then do that then this then that ……this hand held guide would support those wanting to get used to mural quickly as well as those not dues to aids such as this. Review collected by and hosted on G2.com.

Hemant  R.
HR
quality assurance
Mid-Market (51-1000 emp.)
"More then a whiteboard - our team's digital collaboration hub"
What do you like best about Mural?

The pre-built templates for everything from sprint planning to retrospectives are a lifesaver. They provide just the right structure we need to turn effective workshops without spending hours setting up, saving us tremendous time. Review collected by and hosted on G2.com.

What do you dislike about Mural?

When a murul becomes very large, with hundreds of sticky notes and objects. It can sometimes start to feel a bit slow or laggy, especially on older computers or with a slower internet connection. Review collected by and hosted on G2.com.

Nitesh V.
NV
QA Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Good and Powerful Tool for Visual Collaboration."
What do you like best about Mural?

it makes collaboration easy and interactive.The visula woorkspace allows teams to brainstrom,organize ideas,and work together in real time,no matter where they are.Its templates and intutive interface helps structure meetings and creative session effectively. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It can sometimes be overwhelming with too many features,especially for new users.also,it can be a bit slow when handling large boards or many participants,which affects the flow of collaboration.sometimes lack in support. Review collected by and hosted on G2.com.

ajay y.
AY
Jr. QA Engineer
Mid-Market (51-1000 emp.)
"Easy to use and helps teams share Ideas."
What do you like best about Mural?

I like that the mural makes it easy for the whole team to share ideas and collaborate visually. The templates and sticky notes help organize thoughts and make meetings more engaging. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Sometimes Mural can be a bit slow when the board is large, and it's harder to use on small screens or mobile devices. Other than that, it works really well. Review collected by and hosted on G2.com.

Fonsie F.
FF
Creative project manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Perfect for organizing brainstorming sessions"
What do you like best about Mural?

One thing I really love about Mural is how it facilitates and smooths the collaboration between many teams, they can be anywhere. I mainly use it for brainstorm and writing out maps of the idea but it has been a great tool for visualizing the complex concepts. I can work with tools such as Slack and Microsoft Teams, because it really well integrates and it’s easy for me to share and communicate with my team in real time. It’s also a big time saving with the templates! Review collected by and hosted on G2.com.

What do you dislike about Mural?

In some ways, Mural can be a little too feature rich of its own. The UI is great for frequent users but I've noticed that the new users might find it a bit difficult starting from where. Additionally, it can also lag a little when people are all editing at the same time, making collaborative sessions most fluid than I’d like. Overall, these are nuisances, but nuisances that should be observed nonetheless. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"Balancing structure and collaboration in idea management"
What do you like best about Mural?

A feature I turn to often is the integrated voting sessions—Mural let us prioritize ideas democratically and quickly spot the strongest proposals. I also value the ability to import permission settings from other boards and the built-in timer—it keeps our workshops structured and perfectly paced. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Although Mural is highly capable on desktop, its mobile experience feels limited — features like smooth element dragging don’t perform as precisely — especially on phones. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Mural.

Free

Free

Team+

Starting at $9.99
Per Month

Business

Starting at $17.99
Per Month
Mural Comparisons
Product Avatar Image
Miro
Compare Now
Product Avatar Image
Microsoft Whiteboard
Compare Now
Product Avatar Image
Lucid Visual Collaboration Suite
Compare Now
Mural Features
Drawing
Marker Colors
Mind Mapping
Voting
Commenting
Sharing
In-Browser
Product Avatar Image
Product Avatar Image