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CedCommerce

By CedCommerce

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CedCommerce Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise CedCommerce for its extremely helpful customer support and quick resolution to their issues. (28 mentions)
Users find CedCommerce's helpful customer support invaluable, enhancing their experience with efficient Etsy store management. (15 mentions)
Users value the easy integrations of CedCommerce, which streamline Etsy store management and reduce manual effort. (14 mentions)
Users appreciate the ease of use of CedCommerce, simplifying integration and saving valuable time. (11 mentions)
Users praise the responsive support of CedCommerce, ensuring efficient integration and consistent reliability in service. (10 mentions)
Users report frequent inventory tracking failures and poor support, leading to significant business disruptions and lost orders. (3 mentions)
Users struggle with insufficient training, noting the lack of clear and updated tutorials for using CedCommerce. (2 mentions)
Users report frequent issues with inventory management, experiencing synchronization failures and unresponsive support from CedCommerce. (2 mentions)
Users criticize the missing features of CedCommerce, citing issues like unaddressed plugin problems and poor customer support. (2 mentions)
Users express frustration with the poor customer support from CedCommerce, highlighting slow responses and unresolved issues. (2 mentions)
Users express concern over unresponsive support, particularly regarding persistent issues and lack of timely fixes for plugins. (2 mentions)
Users experience technical issues with CedCommerce, facing glitches, duplicate sales, and slow support response times. (2 mentions)
Users criticize the complexity of CedCommerce, highlighting issues with support responsiveness and persistent bugs. (1 mentions)
Users find the setup of CedCommerce quite complex, struggling to remember where various features are located. (1 mentions)
Users report difficulty starting with CedCommerce due to account pauses and lack of timely support for urgent issues. (1 mentions)

Top Pros or Advantages of CedCommerce

1. Customer Support
Users praise CedCommerce for its extremely helpful customer support and quick resolution to their issues.
See 28 mentions

See Related User Reviews

David C.
DC

David C.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent support."

What do you like about CedCommerce?

Their eBay App works very well with near-instant live chat support.

Paul M.
PM

Paul M.

Small-Business (50 or fewer emp.)

5.0/5

"Extremely helpful customer support and service from. Good smooth app."

What do you like about CedCommerce?

CedCommerce's app integration functionality is a breeze to use. The process is remarkably smooth and straightforward, making it easy to connect your

2. Helpful
Users find CedCommerce's helpful customer support invaluable, enhancing their experience with efficient Etsy store management.
See 15 mentions

See Related User Reviews

Maria .
M

Maria .

Small-Business (50 or fewer emp.)

4.5/5

"CedCommerce Etsy Integration"

What do you like about CedCommerce?

CedCommerce Etsy Integration has been beneficial for efficiently managing my Etsy store. The synchronization between my Shopify store and Etsy allows

tim f.
TF

tim f.

Small-Business (50 or fewer emp.)

3.5/5

"Vishal helpful - Been using CED across a few apps for a few years now"

What do you like about CedCommerce?

support is always quick to pop up. All good

3. Easy Integrations
Users value the easy integrations of CedCommerce, which streamline Etsy store management and reduce manual effort.
See 14 mentions

See Related User Reviews

Kamran A.
KA

Kamran A.

Small-Business (50 or fewer emp.)

4.5/5

"Good Service, easy to use"

What do you like about CedCommerce?

I liked the support given by the developers, they were very helpful. I would recommend this for users who would like help integrating their products

Maria .
M

Maria .

Small-Business (50 or fewer emp.)

4.5/5

"CedCommerce Etsy Integration"

What do you like about CedCommerce?

CedCommerce Etsy Integration has been beneficial for efficiently managing my Etsy store. The synchronization between my Shopify store and Etsy allows

4. Ease of Use
Users appreciate the ease of use of CedCommerce, simplifying integration and saving valuable time.
See 11 mentions

See Related User Reviews

Claudia L.
CL

Claudia L.

Small-Business (50 or fewer emp.)

5.0/5

"Wonderful Support!"

What do you like about CedCommerce?

Support was perfect! Easy integration. Easy to use,

Lue W.
LW

Lue W.

Small-Business (50 or fewer emp.)

5.0/5

"Mind Blowing"

What do you like about CedCommerce?

I like the simplicity of the app. Integration was easy and it made a great difference as well as saved me soooooo much time. Im glad I connected with

5. Response Time
Users praise the responsive support of CedCommerce, ensuring efficient integration and consistent reliability in service.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great product with responsive support"

What do you like about CedCommerce?

Allows me to seamlessly integrate products and orders between Shopify and eBay. The support is very responsive and efficient.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Flexible App – Excellent Support"

What do you like about CedCommerce?

We've worked with the CEDCommerce team for some time now and the experience has been consistently reliable. The app works as it should and is flexible

Top Cons or Disadvantages of CedCommerce

1. SKU Management
Users report frequent inventory tracking failures and poor support, leading to significant business disruptions and lost orders.
See 3 mentions

See Related User Reviews

Tim S.
TS

Tim S.

Small-Business (50 or fewer emp.)

0.0/5

"eBay Shopify Integration App Does Not Work"

What do you dislike about CedCommerce?

I purchased the eBay Shopify app which was said to track inventory between eBay sales and my Shopify site. It worked at first, then stopped tracking i

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Would not recommend CEDCommerce for TikTok Shop"

What do you dislike about CedCommerce?

Pausing your account and holding you to ransom until you upgrade. Missing orders not coming through. They don't work out of hours even for very seriou

2. Insufficient Training
Users struggle with insufficient training, noting the lack of clear and updated tutorials for using CedCommerce.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great Customer service, advice and technical support from Abhijeet"

What do you dislike about CedCommerce?

Would have been good to have a thorough tutuorial to go through all processes before importing from shopify

Mike D.
MD

Mike D.

Small-Business (50 or fewer emp.)

3.5/5

"ERP ---> Magento--->Amazon / TikTok Integration achieved"

What do you dislike about CedCommerce?

Their plugin user guides are not clear and not up to date.

3. Inventory Management
Users report frequent issues with inventory management, experiencing synchronization failures and unresponsive support from CedCommerce.
See 2 mentions

See Related User Reviews

Tim S.
TS

Tim S.

Small-Business (50 or fewer emp.)

0.0/5

"eBay Shopify Integration App Does Not Work"

What do you dislike about CedCommerce?

I purchased the eBay Shopify app which was said to track inventory between eBay sales and my Shopify site. It worked at first, then stopped tracking i

Wilfried V. F.
WF

Wilfried V. F.

Small-Business (50 or fewer emp.)

0.0/5

"2 years of problems, 2 years of almost daily communication - but it never gets better"

What do you dislike about CedCommerce?

Products not working, support incapable and ignorant. The eBay and Amazon integration for Woo, that I am using, never worked to 100% as it was disc

4. Missing Features
Users criticize the missing features of CedCommerce, citing issues like unaddressed plugin problems and poor customer support.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Would not recommend CEDCommerce for TikTok Shop"

What do you dislike about CedCommerce?

Pausing your account and holding you to ransom until you upgrade. Missing orders not coming through. They don't work out of hours even for very seriou

Mike D.
MD

Mike D.

Small-Business (50 or fewer emp.)

3.5/5

"ERP ---> Magento--->Amazon / TikTok Integration achieved"

What do you dislike about CedCommerce?

Their plugin user guides are not clear and not up to date.

5. Poor Customer Support
Users express frustration with the poor customer support from CedCommerce, highlighting slow responses and unresolved issues.
See 2 mentions

See Related User Reviews

ML

Maria L.

Small-Business (50 or fewer emp.)

0.0/5

"Unreliable product horrible support"

What do you dislike about CedCommerce?

They must pay for positive reviews, this product is horrible we are having duplicate sales constantly, I paid more for dedicated support they do not r

Wilfried V. F.
WF

Wilfried V. F.

Small-Business (50 or fewer emp.)

0.0/5

"2 years of problems, 2 years of almost daily communication - but it never gets better"

What do you dislike about CedCommerce?

Products not working, support incapable and ignorant. The eBay and Amazon integration for Woo, that I am using, never worked to 100% as it was disc

6. Support Needed
Users express concern over unresponsive support, particularly regarding persistent issues and lack of timely fixes for plugins.
See 2 mentions

See Related User Reviews

Tim S.
TS

Tim S.

Small-Business (50 or fewer emp.)

0.0/5

"eBay Shopify Integration App Does Not Work"

What do you dislike about CedCommerce?

I purchased the eBay Shopify app which was said to track inventory between eBay sales and my Shopify site. It worked at first, then stopped tracking i

TP

Tarkan P.

Small-Business (50 or fewer emp.)

5.0/5

"Woocommerce TikTok Integration"

What do you dislike about CedCommerce?

The Fruugo plugin they offer needs a lot of work. Currently it is buggy and the developer team seemed to want to push for "Custom works" when the plug

7. Technical Issues
Users experience technical issues with CedCommerce, facing glitches, duplicate sales, and slow support response times.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great Customer Support"

What do you dislike about CedCommerce?

Sometimes their is a glitch in their system

ML

Maria L.

Small-Business (50 or fewer emp.)

0.0/5

"Unreliable product horrible support"

What do you dislike about CedCommerce?

They must pay for positive reviews, this product is horrible we are having duplicate sales constantly, I paid more for dedicated support they do not r

8. Complexity
Users criticize the complexity of CedCommerce, highlighting issues with support responsiveness and persistent bugs.
See 1 mentions

See Related User Reviews

ML

Maria L.

Small-Business (50 or fewer emp.)

0.0/5

"Unreliable product horrible support"

What do you dislike about CedCommerce?

They must pay for positive reviews, this product is horrible we are having duplicate sales constantly, I paid more for dedicated support they do not r

9. Complex Usability
Users find the setup of CedCommerce quite complex, struggling to remember where various features are located.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great product with responsive support"

What do you dislike about CedCommerce?

A little complex to set up and remember where everything is.

10. Difficulty Starting
Users report difficulty starting with CedCommerce due to account pauses and lack of timely support for urgent issues.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Would not recommend CEDCommerce for TikTok Shop"

What do you dislike about CedCommerce?

Pausing your account and holding you to ransom until you upgrade. Missing orders not coming through. They don't work out of hours even for very seriou

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CedCommerce Reviews (245)

Reviews

CedCommerce Reviews (245)

4.6
245 reviews
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G2 reviews are authentic and verified.
Carmen N.
CN
Propietaria
Small-Business (50 or fewer emp.)
"Great App to Sync Miravia with Shopify"
What do you like best about CedCommerce?

I’ve been using CedCommerce to connect my Shopify store with Miravia and it works great. Setup was easy, and the app keeps products, prices, and inventory updated automatically.

The support team is great– they respond quickly and help with any issue step by step.

Overall, it’s a reliable and easy-to-use solution if you want to sell on Miravia without extra manual work. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Some of the default translations could be improved, but if you know English, everything is clear and easy to follow. Review collected by and hosted on G2.com.

Massimo P.
MP
IT Consultant
Small-Business (50 or fewer emp.)
"Reliable Plugin with Excellent Functionality"
What do you like best about CedCommerce?

I've been using their WooCommerce-eBay synchronization plugin and I'm very satisfied with the results. The plugin works flawlessly - product and order syncing is reliable and seamless, which is exactly what I needed for my store.

A special mention goes to their customer support team - I had the opportunity to chat with them and they were incredibly helpful and responsive. Their availability and willingness to assist made the experience even better. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

The only reason I'm giving 9/10 instead of a perfect score is that the user interface could use some visual improvements. However, this is a minor point that doesn't affect the plugin's excellent performance. Review collected by and hosted on G2.com.

Mara G.
MG
Marketing manager
Small-Business (50 or fewer emp.)
"Tik Tok By CedCommerce"
What do you like best about CedCommerce?

TikTok By Cedcommerce

Honestly, integrating TikTok with WooCommerce used to feel impossible, but this tool made the whole process super smooth. I loved how quickly I could connect my WooCommerce store and start syncing products right to TikTok Shop. The interface is simple, and their setup guides are actually easy to follow (which isn’t always the case with plugins). Now, when I post on TikTok, my followers can shop straight from my videos—no extra steps. It’s helping me reach a totally new audience! Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Nothing! It's a fantastic way to integrate Woocommerce and Tik Tok. Review collected by and hosted on G2.com.

Wilfried V. F.
WF
Owner
Small-Business (50 or fewer emp.)
"2 years of problems, 2 years of almost daily communication - but it never gets better"
What do you like best about CedCommerce?

The only thing I like is that it is a simple plugin that keeps all data and functions on my own Woo store, instead of moving everything to an external provider like all its competitors do. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Products not working, support incapable and ignorant.

The eBay and Amazon integration for Woo, that I am using, never worked to 100% as it was discussed, promised, agreed, advertised. Most problems are related to channel synchronization. Like:

- prices not updating

- inventory not updating

- order status not updating

A few months ago, inventory quantities stopped synchronizing on eBay. eBay sales still update Woo inventory as expected, but inventory changes in Woo are not going to eBay. This problem was reported 2 months ago, since then they add and remove people from the WhatsApp support group, but never answer to the problem or try fixing it.

This is only the most recent problem. All other problems I experienced in the past would fill a book. Review collected by and hosted on G2.com.

Kate W.
KW
IT
Small-Business (50 or fewer emp.)
"Great Customer Support and reliable extension"
What do you like best about CedCommerce?

The team at CED are always very quick to respond to any questions and provide any information or fixes extremely quickly. Our use case was a bit complicated and out of the norm for them, but they were great about working with us to find a solution to all of our issues. We are looking into setting up another Tik Tok integration for another brand and will absolutely be using the CEDCommerce software for this setup as well. Mohammed Nadeem Khan especially has provided great support and prompt replies any time we have needed information or assistance from them. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

There was a bit of a process to complete the setup for our specific instance, but once setup everything has been working flawlessly since then. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Small-Business (50 or fewer emp.)
"We use CED plugins on our Woocommerce platform for ebay and etsy - great tools."
What do you like best about CedCommerce?

This is a really useful set of services - we use it to sync orders and products across multiple platforms - we like how easy it is to use.. and when we have had the odd setup challenge - the team at CED jumped into action and guided me / sorted it.. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Keep in mind time zone differences - sometimes you may need to wait a few hours for a response - but hey everyone needs sleep. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business (50 or fewer emp.)
"TikTok By CED"
What do you like best about CedCommerce?

Seamless integration: setting it up was a breeze. It connects smoothly with WooCommerce, so I didn’t have to jump through hoops or deal with complicated settings. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

The customer service representative made me write this review while we were in communication. He asked to see my screen to check that I was actually posting a positive review, and he even wrote the review himself. At one point, I wanted to give 4 stars but he asked me to give 5.

I am no longer satisfied at all with CedCommerce’s services because I was charged after the 3-day trial even though I did not intend to subscribe, and I also find their method of forcing me to write a positive comment quite questionable.

I feel sorry for this person — it didn’t really bother me as long as I wasn’t paying. But I was charged €89 overnight. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business (50 or fewer emp.)
"AVOID CEDCOMMERCE AT ALL COSTS – Save Yourself the Headache"
What do you like best about CedCommerce?

Absolutely nothing. A business will setup itself using Cedcommerce extensions Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Our experience with CedCommerce has been nothing short of a disaster. We purchased several of their B2B extensions, only to discover that they are missing critical business logic and completely fail to address real-world business requirements. They sell you extensions that require other extensions to be bought but these extensions do not properly work with one another. The extensions are slow and include repetitive prompts that causes speed issues on a Magento platform. The code appears to be written by low-paid, inexperienced developers with no understanding of Magento best practices or even basic quality standards. As a result, we encountered issue after issue—many of which were directly due to poor, non-standard coding that broke our Magento store and forced us into costly troubleshooting.

What’s worse, the extensions are clearly designed with one goal in mind: to get you dependent on CedCommerce for constant fixes and “customizations,” which, unsurprisingly, they charge extra for—even when the issues are clearly defects in their original products.

Customer support is practically nonexistent. Our support tickets went unanswered, and whenever we did manage to get a response, it was superficial and never actually solved the problems. Reaching out to management was equally useless—they were always “unavailable” and never addressed our complaints, despite repeated attempts to contact them.

If you value your business, your time, and your sanity, do NOT buy anything from CedCommerce. Their extensions are unreliable, their code is subpar, and their support is abysmal. We are still dealing with the fallout from trusting this company. Save yourself the trouble and look elsewhere for reputable Magento solutions. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Mid-Market (51-1000 emp.)
"Would not recommend CEDCommerce for TikTok Shop"
What do you like best about CedCommerce?

When it works it works but not a good product or service if there's a glitch Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Pausing your account and holding you to ransom until you upgrade. Missing orders not coming through. They don't work out of hours even for very serious technical glitches they will not be available. Spending an hour chatting to their 'helpdesk' trying to sort our an issue. They will also try and charge you extra $200 to fix an issue with their own plugin/subscription which is ridiculous. No apology or ownership or any sort of resolution when they mess up. Be prepared to lose lots of orders and have your companies reputation damaged as a result of their issues. Review collected by and hosted on G2.com.

ML
Owner
Small-Business (50 or fewer emp.)
"Unreliable product horrible support"
What do you like best about CedCommerce?

Nothing it is a nightmare getting it setup and never works correctly they have to constantly fix things behind the scenes manually, my supposed dedicated support rep was getting married there was no backup I could get no help Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

They must pay for positive reviews, this product is horrible we are having duplicate sales constantly, I paid more for dedicated support they do not reply in a timely manner, even if you send a detailed issue report they want a 1 hour call every time for you to show problem, this is eating up so much of my time, when they fix it they are doing so manually so the bugs are still in the program, they try to upsell you everyday on other products. When your rep quits you are left with no good way to ask for help, DO NOT USE THIS PRODUCT they are frauds. Review collected by and hosted on G2.com.