Corpay One Reviews & Product Details

I've noticed that its accuracy in reading receipts has improved significantly over the past few months, which has really saved me a lot of time. Review collected by and hosted on G2.com.

Last year, I encountered numerous problems with the receipt reading feature, which meant I had to submit reimbursement requests manually. This process significantly reduced my productivity. Additionally, I still haven't figured out how to enter mileage for reimbursement. It would be helpful if there were an easy way to input addresses and have the system automatically calculate the amounts owed. Review collected by and hosted on G2.com.

Simple to use - Sales Rep is great. Fuel Cards are working well as well as paying Vendors via virtual card Review collected by and hosted on G2.com.

Statements aren't great by department & don't split fuel & purchases very well. We also haven't received the rebates we're supposed to that I can tell. I also wish the reporting was able to better split between fuel & AP. Review collected by and hosted on G2.com.

Ease of employees entering their receipts Review collected by and hosted on G2.com.

Initial Sign up for employees. Learning mode Review collected by and hosted on G2.com.

Corpay has been so easy to get set up and use. The reporting is very clear and easy to allocate to different business divisions.

Corpay has made it so much easier for us to keep up with gas purchases on company vehicles and make sure all purchases are business related.

We use these cards extensively every day and it was so easy to transition from our other credit card usage to the Corpay cards, integration was seamless. Review collected by and hosted on G2.com.

It did take several months and meetings with Corpay in order to get things all set up and cards issued. Review collected by and hosted on G2.com.

I love how I do not have to wait so long for approvals anymore. It saves so much time.

I submit the bill to Corpay One via email and set the approver and they receive a notification that there is a bill waiting for them. They can just login and review and approve. Also I do not have to write checks anymore and wait for signatures. no more lost checks! Review collected by and hosted on G2.com.

1) When trying to login, I sometimes have to enter my login info 2-3 times before being let in. Review collected by and hosted on G2.com.

The multi payment options that support various payment gateway Review collected by and hosted on G2.com.

The transaction fee that is a bit high and complex to understand Review collected by and hosted on G2.com.

The security enhancement, that provide secure payment processing and protect customer data Review collected by and hosted on G2.com.

It complex set up process which is time consuming Review collected by and hosted on G2.com.

The most helpful thing about using Corpay One is being able to see all the details of each purchase. We are able to see who purchased what type of gas for which vehicle and what type of gas they purchased. The cards are easy to set up and they are easy to use and when we do have questions, the Corpay One team is very helpful. The app is very helpful in mangaing the cards when I am away from my computer. Review collected by and hosted on G2.com.

Sometimes, the type of fuel reported to Corpay One is inaccurate. Also, there are often issues when sending in receipts to be automatically matched. A majority of the receipts dont match automatically and i will have to match them manually. Review collected by and hosted on G2.com.

Simple Integration with Quickbooks and allows individual users to manage their individual cards and upload receipts shortening the receipt and expense categorization round up that is the most difficult part of the corporate spending process. Review collected by and hosted on G2.com.

Limitations with Vendors/CuThis is a major frustration. Limitation on customizing what card users can see as options for their expense categories and classes. Also these fields do not alphabetize in drop down list but as they are added, so it makes it difficult to sift through to know what you need if you are not someone who deals in the accounts and classes as someone in finance would. Too easy to select the wrong thing in this way. Must more effective if this could be customized and simplified for card users. This would improve functionality SO MUCH to have the option of making classes or categories! Also it is ridiculous that clients with more than 10 cards are not protected by fraud! That is the whole point of a credit card. Even when we blocked a card before any charges were visible on the portal when we learned of a car break in. 10 charges were added after that Blockage. Customer service would not acknowledge that the charges were not visible to us when we blocked the card, and customer service response was below zero. Thankfully the fraudulent charges only amounted to a few hundred dollars, but there was NO support or help with the claim. Additionally there were several crucial clerical errors in account set up details -email addresses and phone numbers) that were different between corpay and fleetcor that were a major problem with effective communication during our customer service needs. It was troubling that the customer service representatives assigned to answer the phone number had less information that I did about what kind of purchases could be made with our cards. It was very frustrating to say the least. The software does have some good points, and the team I have worked with on that side of things seems very competent and easy to correspond with, but customer service is well below standards on the credit card user side of things I would consider minimum standards. The only reason we did not leave was becuase of a few key members of corpay team. Review collected by and hosted on G2.com.

Setting up Corpay was almost effortless. Once we got our account set up, we could implement workflows at our own pace. It is easy to upload and manage invoices, assign approvers, break out expenses by vendors, and to submit payment. We use Corpay daily and it is a critical part of our accounts payable process.

Another feature that we love to use for our company is the expense reimbursments. It makes reimbursing employees for expenses simple, quick, and efficient.

Furthermore, at any point, support is just a click away. I have never had to wait to hear back; they are the most responsive platform I have worked with. Review collected by and hosted on G2.com.

Any critique I've ever had, they have resolved. Review collected by and hosted on G2.com.