Counter Sales is an affordable and easy-to-use industrial counter sales and trade desk solution built right into Dynamics 365 Business Central that allows organizations to quickly and easily add retail capabilities to their system. Counter Sales is packed with all the features you’d expect from a powerful Point of Sale system, but in a simple and cost-effective package. Counter Sales is a point-of-sale solution for professional salespeople at trade desks or sales counters.
Benefits
- Increased Sales Efficiency: The simple order entry screen and barcode scanning help speed up checkout, leading to higher customer turnover and increased sales.
- Enhanced Customer Satisfaction: By offering advanced product search capabilities and multiple payment options, customers enjoy a seamless and convenient shopping experience.
- Increased Cash Flow: With the ability to manage deposits for orders, businesses can secure early partial or full payments, improving cash flow.
- Time and Cost Savings: The automated reconciliation process at the end of the day saves valuable time, reducing administrative costs and human errors.
- Greater Sales Opportunities: Lost sales tracking provides insights into missed opportunities, enabling businesses to take corrective action and increase potential sales.
- Flexibility in Pricing: The ability to adjust prices on-the-fly can lead to increased sales and customer satisfaction by offering immediate discounts or promotions.
- Improved Cash Handling: Optional support for cash drawers enhances security and accuracy in cash handling, reducing potential losses from errors or theft.
- Professional Image: Integration with receipt printers offers customers a professional and comprehensive point-of-sale experience, boosting the brand image.
Features
- Simple Order Entry Screen: Counter Sales provides a user-friendly interface to search for items and complete a sales order easily. The built-in "Take Order Wizard" simplifies the addition of cash sale customer details for future marketing activities.
- Support for Barcode Scanning: Enhance checkout efficiency by scanning items directly into the point-of-sale system. This feature eliminates the need for manual part lookups, thereby reducing errors.
- Advanced Item Lookup: The tool's advanced search feature enables quick item location using item number, description, extended text, and cross-references. Additionally, use the "Related Items" function for upselling or locating substitutes for out-of-stock items.
- Support for Multiple Payment Types: Counter Sales accommodates multiple payment types per order, allowing customers to split payments between cash, credit cards, or other forms. Define your payment types: accepted credit cards, coupons, or gift cards.
- Manage Deposits for Orders: This feature enables the acceptance of deposits in partial or full amounts, including tax, for cash or account customers. Take multiple deposits per order to manage layaway deposits or payment plans.
- Built-In Reconciliation Process: Counter Sales simplifies the end-of-day reconciliation with an automated daily cash drawer reconciliation report and closing process.
- Lost Sales Tracking: Enhance sales opportunities with lost sales tracking and alerts for related and paired items.
- On-the-Fly Price Adjustment: Counter Sales allows user-specific "override codes" to adjust pricing at the checkout, subject to user permissions.
- Optional Support for Cash Drawers: Track cash sales and manage your cash drawer with optional support from Counter Sales.
- Optional Support for Receipt Printers: The tool supports integration with receipt printers for a more comprehensive POS system.
- Customer Tracking: Use the user-friendly order wizard to choose from existing customers or create new ones, including cash customers.
- Serial Number Tracking: Counter Sales offers comprehensive tracking of serial numbers to maintain accurate inventory records for businesses dealing with serialized inventory.
Typical Users
- Trade Desk Salespeople: Professionals who handle large transactions at a specialized desk, often dealing with industry-specific products.
Seller
Insight WorksDiscussions
Counter Sales CommunityLanguages Supported
Bengali, Danish, German, Estonian, Finnish, French, Icelandic, Italian, Dutch, Norwegian, Spanish, Swedish
Product Description
Counter Sales is an affordable and easy-to-use industrial point of sale solution built right into Dynamics NAV and Dynamics 365 Business Central that allows organizations to quickly and easily add retail capabilities to their system.
Overview by
Brian Neufeld (Director of Marketing at Dynamic Manufacturing Solutions)