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Top 10 Gupshup Alternatives & Competitors

(63)4.4 out of 5

Explore the best alternatives to Gupshup for users who need new software features or want to try different solutions. Bot Platforms is a widely used technology, and many people are seeking powerful, innovative software solutions with ai text generation and ai text summarization. Other important factors to consider when researching alternatives to Gupshup include communication and integration. The best overall Gupshup alternative is Wati. Other similar apps like Gupshup are FreshChat, Plivo, Twilio, and Qualified. Gupshup alternatives can be found in Bot Platforms but may also be in Communication Platform as a Service (cPaaS) Platforms or Conversational Marketing Software.

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Best Paid & Free Alternatives to Gupshup

Wati
FreshChat
Plivo
Twilio
Qualified
Fin by Intercom
Drift
Birdeye

Top 10 Alternatives to Gupshup Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Gupshup stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Insurance, and Consumer Goods, and find the best product for your business.

Wati

By Wati

4.6/5

(412)

Product Description

Reviewers say compared to Gupshup, Wati is:

Easier to admin

Slower to reach roi

More usable

Categories in common with Gupshup:

By Freshworks

Product Description

Reviewers say compared to Gupshup, FreshChat is:

Slower to reach roi

Easier to admin

More usable

Categories in common with Gupshup:

Conversational Marketing

Conversational Support

Plivo

By Plivo

4.5/5

(745)

Product Description

Reviewers say compared to Gupshup, Plivo is:

Easier to admin

More usable

Easier to do business with

Categories in common with Gupshup:

Conversational Marketing

Conversational Support

WhatsApp Marketing

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Product Description

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

Reviewers say compared to Gupshup, Qualified is:

Better at support

Easier to admin

Easier to do business with

Categories in common with Gupshup:

Conversational Marketing

Product Description

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

Reviewers say compared to Gupshup, Fin by Intercom is:

Slower to reach roi

Easier to admin

More usable

Categories in common with Gupshup:

Conversational Marketing

Conversational Support

Drift

By Salesloft

4.4/5

(1,254)

Product Description

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Reviewers say compared to Gupshup, Drift is:

Slower to reach roi

Easier to admin

Better at support

Categories in common with Gupshup:

Conversational Marketing

Bot Platforms

Conversational Support

Birdeye

By Birdeye

4.7/5

(3,474)

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to Gupshup, Birdeye is:

Slower to reach roi

Easier to admin

Better at support

Categories in common with Gupshup:

Conversational Marketing

Conversational Support

Product Description

Reviewers say compared to Gupshup, ActiveCampaign is:

Slower to reach roi

Easier to admin

Easier to do business with

Categories in common with Gupshup:

Conversational Marketing

WhatsApp Marketing

Netcore Cloud Customer Engagement Platform

By Netcore Cloud

4.5/5

(540)

Product Description

Netcore Cloud is a globally recognized marketing technology SaaS company offering a full-stack of martech solutions that help product and growth marketers deliver AI-powered intelligent customer experiences across all touchpoints of the user’s journey. Building a unified views of customers, orchestrating omnichannel communication journeys, personalizing the apps and websites, optimizing user experience, real-time reporting and providing actionable analytics, Netcore Cloud represents an all-in-one solution for a marketer.

Reviewers say compared to Gupshup, Netcore Cloud Customer Engagement Platform is:

Easier to admin

Better at support

Easier to do business with

Categories in common with Gupshup:

WhatsApp Marketing