The G2 on GoReminders

GoReminders Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of GoReminders, making appointment management and communication seamless. (108 mentions)

Users love how GoReminders offers effective appointment reminders, keeping everyone informed and organized with ease. (98 mentions)

Users value the reminders feature of GoReminders, enhancing communication and significantly saving time for staff. (84 mentions)

Users find GoReminders scheduling essential for streamlining appointments and enhancing client communication efficiently. (81 mentions)

Users find value in the client interaction features of GoReminders, enhancing appointment adherence and communication. (70 mentions)

Users note the missing features, such as scheduling options and ability to manage duplicates effectively. (28 mentions)

Users experience significant messaging issues with GoReminders, leading to frustration and inefficiencies in managing appointments. (21 mentions)

Users face scheduling issues with GoReminders, particularly regarding notification timing and appointment settings, impacting convenience. (20 mentions)

Users feel that GoReminders is expensive, especially for non-profits, making it hard to justify its cost. (18 mentions)

Users often face notification issues that disrupt communication timing, causing inconvenience for both staff and customers. (15 mentions)

5 Pros or Advantages of GoReminders

1. Ease of Use

Users love the ease of use of GoReminders, making appointment management and communication seamless.

See 108 mentions

See Related User Reviews

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Product & Customer Service"

What do you like about GoReminders?

I have been a GoReminders client for coming up on seven years. What began as a small business has grown alongside my small business. It has helped to

Small-Business (50 or fewer emp.)

5.0/5

"A crucial area of my business has been automated successfully."

What do you like about GoReminders?

Once I set up the client for text reminders, I don't have to worry about reminding them manually. They also have an immediate way to contact me.

2. Appointment Reminders

Users love how GoReminders offers effective appointment reminders, keeping everyone informed and organized with ease.

See 98 mentions

See Related User Reviews

5.0/5

"Excellent product, great, features, easy to learn."

What do you like about GoReminders?

It's an easy to learn product and simple to adopt by our team members, the text reminders are a must for confirmed appointments.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Helps our offie stay on point with reminders."

What do you like about GoReminders?

It helps us from forgetting appointments.

3. Reminders Feature

Users value the reminders feature of GoReminders, enhancing communication and significantly saving time for staff.

See 84 mentions

See Related User Reviews

5.0/5

"Excellent product, great, features, easy to learn."

What do you like about GoReminders?

It's an easy to learn product and simple to adopt by our team members, the text reminders are a must for confirmed appointments.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Helps our offie stay on point with reminders."

What do you like about GoReminders?

It helps us from forgetting appointments.

4. Scheduling

Users find GoReminders scheduling essential for streamlining appointments and enhancing client communication efficiently.

See 81 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Helps our offie stay on point with reminders."

What do you like about GoReminders?

It helps us from forgetting appointments.

Small-Business (50 or fewer emp.)

5.0/5

"Wow, It’s just perfect"

What do you like about GoReminders?

Certainly, here's a more professional rewrite:"After extensive research, I have discovered a software solution tailored to both my needs as a service

5. Client Interaction

Users find value in the client interaction features of GoReminders, enhancing appointment adherence and communication.

See 70 mentions

See Related User Reviews

Carla T.

Small-Business (50 or fewer emp.)

5.0/5

"So Helpful!"

What do you like about GoReminders?

Our tutoring center loves GoReminders to help parents know when they have an upcoming appointment or assessment for their students. It simple and easy

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Music Entertainer and Educator"

What do you like about GoReminders?

I believe the best part about GoTeminders for me is its ability to motivate clientele to uphold their end of the business relationship. GoReminders ha

5 Cons or Disadvantages of GoReminders

1. Missing Features

Users note the missing features, such as scheduling options and ability to manage duplicates effectively.

See 28 mentions

See Related User Reviews

Small-Business (50 or fewer emp.)

5.0/5

"I love using GoReminders, it keeps everything on track"

What do you dislike about GoReminders?

That you can't add a clients date of birth

Small-Business (50 or fewer emp.)

5.0/5

"Does it all !"

What do you dislike about GoReminders?

It's not easy to see which staff members are available when a walk-in comes in—you have to check each one individually instead of viewing all open slo

2. Messaging Issues

Users experience significant messaging issues with GoReminders, leading to frustration and inefficiencies in managing appointments.

See 21 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Works Well"

What do you dislike about GoReminders?

Do wish that when you set the service tab that the message tab would would change with it.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you dislike about GoReminders?

If a person doesn't confirm their appointment... it should send a cancellation text/ email to them

3. Scheduling Issues

Users face scheduling issues with GoReminders, particularly regarding notification timing and appointment settings, impacting convenience.

See 20 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"It makes it easier to avoid ghosting or candidates forgetting meetings"

What do you dislike about GoReminders?

It is limited in functionality. Would like to see more where we can auto mark if they did not show up for meeting, etc

5.0/5

"Go Reminders is a very helpful service that helps me keep appointments organized!!"

What do you dislike about GoReminders?

There are a few things that I would like the option to alter 1)Setting available appointment times and not allowing the schedule automatically roll ov

4. Expensive

Users feel that GoReminders is expensive, especially for non-profits, making it hard to justify its cost.

See 18 mentions

See Related User Reviews

5.0/5

"Very easy and helpful!"

What do you dislike about GoReminders?

I found that it is a little expensive especially compared to it’s competitors but it works much better than the competitors

4.0/5

"Go-reminders has been a great scheduling app"

What do you dislike about GoReminders?

The price is a bit steep, perhaps a more customizable pay system tailored to individual needs more

5. Notification Issues

Users often face notification issues that disrupt communication timing, causing inconvenience for both staff and customers.

See 15 mentions

See Related User Reviews

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you dislike about GoReminders?

If a person doesn't confirm their appointment... it should send a cancellation text/ email to them

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Game changing reminder app"

What do you dislike about GoReminders?

Since you asked...it would be great there was an admin setting the user could select to not permit notices to be sent say between 8pm - 8am. Our

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Verified User in Construction

9/29/2025

"A Game Changer for Our Business"

5/5

What do you like best about GoReminders?

Before using GoReminders, we often forgot to follow up with clients the day before their appointments, and many clients would forget their scheduled time with us. It caused a lot of confusion, wasted time, and unnecessary rescheduling.

Since switching to GoReminders, everything has changed. The automated text and email reminders go out like clockwork, and our clients love them—we even get compliments about how helpful they are. Appointments are kept, no-shows have dropped dramatically, and our team saves time by not having to manually follow up.

On top of that, their customer service has been outstanding. Anytime we’ve had a question, the support team has been quick, friendly, and truly helpful. It’s clear they care about their customers and want to make sure the system works perfectly for us.

GoReminders has truly streamlined our scheduling process and improved our customer experience. Highly recommended to any business that relies on appointments! Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

We have not found a dislike about GoReminders. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning

9/18/2025

"Go Reminders is a very helpful service that helps me keep appointments organized!!"

5/5

What do you like best about GoReminders?

Small business here! I was looking for a way, that fit within our limited budget, to streamline the booking and scheduling process for clients. I needed eliminate some issues we have had in the past with clients forgetting about their appointments, me typing in an address or phone number incorrectly, and the occasional double booking. This handy service has eliminated that, and so far our clients love the ability to receive texts and/or emails for scheduling. Customer service is TOP NOTCH and willing to accommodate budget restrictions. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

There are a few things that I would like the option to alter 1)Setting available appointment times and not allowing the schedule automatically roll over from week to week. 2) I don't want clients to have. the option to book multiple appointments - eliminate the "make another appointment" option. 3) The link sent to customers stays active indefinitely- as far as I can tell. Once they have booked and appointment, I would like an option for them to receive a message saying something along the lines of response already received - or form cannot be submitted again. Lastly- and this is just nit picky- I could would not complain about receiving fewer spammy type emails. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

Go Reminders has moved us into the 21st century and we can actually send texts to book appointments! So many clients requested this option because they have work schedules that don't allow them to answer calls all the time. It has streamlined our appointment scheduling, eliminated common mistakes and typos, and makes double booking errors a thing of the past! Review collected by and hosted on G2.com.

Verified User in Mental Health Care

10/10/2025

"Its very easy to use for me and my clients. Less missed appointments and helps me plan my days."

4.5/5

What do you like best about GoReminders?

I have less missed appointments. It is easy to use for me and my clients. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

sometimes the app glitches and I have to re-start it multiple times. Review collected by and hosted on G2.com.

What problems is GoReminders solving and how is that benefiting you?

My problem was missed appointments with no cancellation. My clients were getting a no-show fee and were frustrated. I was frustrated because I was not able to plan my day accordingly or schedule other clients. With Go reminders, there are less cancellations, less missed appointments and less frustration about planning my day. Review collected by and hosted on G2.com.

Verified User in Manufacturing

10/6/2025

"Great way to get information to your customers in a easy and professional way"

5/5

What do you like best about GoReminders?

Confirming appointments and asking our customers for reviews. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I love using goreminders. I would recommend that there is more how to set up videos for all the add on options. I had to look it up on Youtube. Review collected by and hosted on G2.com.

Verified User in Construction

10/6/2025

"Let GoReminders do the reminding!"

5/5

What do you like best about GoReminders?

Send the reminder and forget about it! Also, if there is a need to reschedule on the clients part, they can do that very easily via text. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

I can't put a service window into the schedule. For instance, If I'm scheduled from 12-4, I can only put in the 12 part. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

8/14/2025

"Excellent product, great, features, easy to learn."

5/5

What do you like best about GoReminders?

It's an easy to learn product and simple to adopt by our team members, the text reminders are a must for confirmed appointments. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Mass SMS blasts would be a nice feature on our account level, they have it but it's a higher tier feature. Integration with PracticeFusion EMR software would also be amazing. Review collected by and hosted on G2.com.

Response from Rhammy Cabasag of GoReminders

edit

Thank you for sharing your experience! We’re thrilled to hear that your team finds GoReminders easy to use and that the text reminders are making a big impact in keeping your clients on track.

Regarding your note about mass SMS blasts and integration with PracticeFusion EMR — we’ll follow up with you directly to discuss your specific needs and explore the best options for your setup.

-Rhammy, Customer Support

Verified User in Education Management

10/13/2025

"Easy to use and great customer service"

4.5/5

What do you like best about GoReminders?

How fast it was to set up and use! And the blasts really helped communicate what we need! Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

Too many emails from the company to use them. Review collected by and hosted on G2.com.

Verified User in Automotive

9/30/2025

"GoReminders is a game changer for us!"

5/5

What do you like best about GoReminders?

Very quick and easy to fill out appointments. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

No real down side to using GoReminders for what we utilize it for. Review collected by and hosted on G2.com.

Verified User in Medical Practice

9/25/2025

"Easy to use"

5/5

What do you like best about GoReminders?

Scheduling patient appointments is the best thing about this system. You can manage your messages/timing etc. Review collected by and hosted on G2.com.

What do you dislike about GoReminders?

There is nothing I dislike about GoReminders Review collected by and hosted on G2.com.