HubSpot Commerce Hub Reviews & Product Details - Page 4

HubSpot Commerce Hub Product Details

Commerce Hub is a Configure Price Quote (CPQ) solution that helps sales teams and revenue operations professionals create, manage, and deliver quotes, proposals, and related revenue processes in a unified Smart CRM platform. It’s designed to support a myriad of businesses where quoting complexity, disconnected systems, and slow deal cycles often create friction. The product addresses the challenges of fragmented CPQ workflows by providing AI-powered automation, integrated billing and payments, and a connected buyer–seller experience. It is intended for sales representatives, revenue operations managers, sales leaders, and finance stakeholders who need greater visibility, efficiency, and control over the revenue lifecycle Key features and capabilities include: - AI Quote Creation: Automatically generates quotes, proposals, and cover letters using deal data, call transcripts, and unstructured inputs, reducing manual effort and errors. - Integrated Buyer Experience: Provides a secure, interactive quote page where buyers can view, accept, and even pay directly within the same flow, minimizing delays and friction. - Workflow Automation and Approvals: Streamlines internal approvals with rules-based routing to ensure consistency without slowing deals. - Flexible Pricing and Packaging: Supports flexible pricing methods making it adaptable to various revenue models. - Revenue Data Integration: Natively connected to HubSpot’s Smart CRM, ensuring accurate reporting, forecasting, and a single source of truth for sales teams. - Streamline Billing and Payments: Supports invoicing and payment collection all from HubSpot’s Smart CRM.

Seller

HubSpot

Discussions

HubSpot Commerce Hub Community

Languages Supported

English

Product Description

HubSpot’s Commerce Hub is a Configure Price Quote (CPQ) tool that helps sales teams and revenue operations professionals streamline the entire revenue process—from quote creation to payment collection. HubSpot is a leading Smart CRM platform that provides software and support to help businesses grow better. Our platform includes, CPQ, billing and payments, marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.

Overview by

Maryann A

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

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HubSpot Commerce Hub Integrations

(2)

Integration information sourced from real user reviews.

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EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/24/2024

"Cacheflow made quoting easy"

5/5

What do you like best about HubSpot Commerce Hub?

We were integrated and set up in 30 minutes and delivering polished, easy to manage quotes in Cacheflow. Great customer support that delivered new features very quickly. We use the product nearly every day. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

Could be slightly easier for the end-customer to see (more prominent) where to download their completed agreement Review collected by and hosted on G2.com.

DM

David M.

Small-Business (50 or fewer emp.)

10/12/2023

"If you're not using this, then you're doing too much work"

5/5

What do you like best about HubSpot Commerce Hub?

Cacheflow is AWESOME for combining proposal generation, contract signatures, subscription management, and renewal / upsells. To complete all of these actions it used to take us 3 different systems, that didnt integrate right, and took myself hours of time scrubbing everything to make sure it was all synced. Their team is very responsive, they are building crazy fast, and I'm happy to be riding the Cacheflow train. If you're reading this, stop being dumb and just buy it. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

Its a earlier SaaS company. The roadmap is long, nothing in software is every perfect- but neither is your iPhone and you paid 1k for it anyway. This product solves a serious need for sales orgs and they are going to be the de facto solution that you wish you had already bought. Review collected by and hosted on G2.com.

What problems is HubSpot Commerce Hub solving and how is that benefiting you?

Its replacing the multiple, non-integrated, solutions we used previously to quote customers, capture signature, initiate subscription, and continually modify subscriptions. This product is the best end to end solution I found. The other available options would only do parts of the full cycle or they were so wildly expensive for limited value that it wasnt worth considering. Review collected by and hosted on G2.com.

EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/26/2024

"Easy to implement and use, creates great efficiency, and the team is fantastic to work with."

5/5

What do you like best about HubSpot Commerce Hub?

- Ease implementation: previous CPQ platforms have been a nightmare to implement

- Easy CRM integration and great features that come with it

- The team is incredibly supportive and great at handling feature requests

- System was easy to rollout out and gain adoption from my team

- Customers appreciate the ease of use as well Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

- Nothing that hasn't been addressed by feature requests Review collected by and hosted on G2.com.

VS

Vikshit S.

Mid-Market (51-1000 emp.)

12/28/2023

"Streamlined CPQ Excellence with CacheFlow"

4.5/5

What do you like best about HubSpot Commerce Hub?

We are in the process of moving our organization's CPQ processes from Chargebee and Hubspot to CacheFlow, and the results have been great. CacheFlow has emerged as a comprehensive and efficient CPQ portal that has significantly elevated our quoting and pricing operations. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

As the product is fairly new, we need to wait for certain parts of the product to be fully developed. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/23/2024

"Simple but powerful Quote to Cash system"

5/5

What do you like best about HubSpot Commerce Hub?

The quotes/proposals are powerful, but easy for reps to use. They are also very professional and give a good first impression of our company. The flow from quote to billing to collection is seamless and very efficient. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

Could have better user permissioning so that I can seperate permissions from quotes and billing admin. Review collected by and hosted on G2.com.

RS

Rohit S.

Associate Director Enterprise Sales

Mid-Market (51-1000 emp.)

1/2/2024

"You Can Get Things Done with CacheFlow"

4.5/5

What do you like best about HubSpot Commerce Hub?

Easy to use and highly customizable. Easy integrations with other platforms Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

For now, there could be easy way of adding different currency options Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/2/2024

"Saved upwards of an an hour a day by moving to CacheFlow"

5/5

What do you like best about HubSpot Commerce Hub?

It was easy to for my team to pick up and easier to get customers signed on to our platform Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

I do wish there was better reporting available. Review collected by and hosted on G2.com.

FO

Floriana O.

Media Production

Small-Business (50 or fewer emp.)

10/5/2023

"Provide design flexibility"

4.5/5

What do you like best about HubSpot Commerce Hub?

Cacheflow is a new company that works closely with its customers to develop essential features. Their product and customer success team stands out always striving for improvement. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

It feels a bit outdated and not particularly user friendly. It is a little confusing to navigate for newcomers. Review collected by and hosted on G2.com.

JH

Jonathan H.

Small-Business (50 or fewer emp.)

5/16/2023

"Quote to Cash with fast time to value"

5/5

What do you like best about HubSpot Commerce Hub?

I love the fact that our company can generate professional pricing proposals! It was easy to build our product book, connect our bank account for immediate payment, and integrate Cacheflow with our existing tools like DocuSign. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

It's a newer solution, so there are still a few minor kinks to work out but their product and customer success team is all over it. Review collected by and hosted on G2.com.

RR

Rajsi R.

Mid-Market (51-1000 emp.)

2/28/2023

"Simple tech stack + Fast deal close"

5/5

What do you like best about HubSpot Commerce Hub?

Cacheflow has drastically simplified our process and tech stack.

Before Cacheflow, we had a manual process for document version control before each quote was even sent to a prospect. Now Cacheflow makes it easy for our sales reps to manage a higher volume of deals, with accurate pricing and documents to be delivered every time Review collected by and hosted on G2.com.

What do you dislike about HubSpot Commerce Hub?

None at this time- team works well with ours via QBRs etc- to add to their roadmap any features we may need. Review collected by and hosted on G2.com.

What problems is HubSpot Commerce Hub solving and how is that benefiting you?

1. Consolidating too many tools -> One tool

2. Manual approval of quotes, not tracked -> Approvals in the same tool

3. Consolidation of the correct legal documentation signed as MSA/DPA, guaranteed

4. Visibility into customer movement, being able to see if our customers are looking at a proposal we sent out to predict likelihood of them signing Review collected by and hosted on G2.com.